Liberty Mutual Flood Insurance

The Liberty Mutual Flood Insurance coverage is very comprehensive and is worth the amount of premiums which we pay for every 3 or six months out of the year. The agents are very helpful in helping you decide which is the best coverage for me. Choosing the type of coverage was quite simple and this procedure was completed in person at the company's office. But, the insurance company should add more features into the coverage plan to cover other types of damage in the home. Also, they should offer several more different plans and coverage for flood insurance.

I went to Liberty's website and sought out the type of insurance I was looking for and then asked for a quote, eventually talked to an agent. They are totally upfront about the policy and it is able to be understood by most people. The flood coverage is pretty good and includes flooding from many sources. I did comparisons with other companies and I purchased Liberty's policy. On the other hand, like every insurance policy, there are some exclusions. I really think most exclusions should be removed so that would amount to more coverage.

Liberty is a good company to do business with and work with you to get the coverage that you need. They have reasonable rates, they are good at what they do and they do their best to get you the most coverage for the least amount of money that they can but their hands are tied by the government. The agent was very helpful and understanding. I got the policy in person. The policy is easy to understand and the process was easy to complete. On the other hand, the deductibles are too high but it is what they said they had to be. I would like Liberty to keep the premiums from going up and getting less coverage for the money you spend.

Liberty has so much to offer. They different policies to choose from and they have the total package for anyone. I love how everything is combined and the price is doable. I purchased my policy online and it took some time viewing different policies going from one to the other comparing prices. I picked the right one for my home and my wallet, and I'm satisfied with my policy!

I like that they are very reliable, claims are answered quickly and you can always count on them to help you with any questions or issues. It was a smooth, easy and great process that I loved. It was amazing. I completed my process online with a very easy to use website and they did offer live customer service help if needed. They have lots of good online tools, too. The only thing they could do is maybe fix the site a little because it has some lag. But other than that, hours and prices are good, customer service is great and the company is amazing. I love Liberty so much!

The coverage assists with motel stays, replacement of the home and the large items replaced that has been damaged by the flood such as stove, fridge, washer/dryer, also helps rebuild your house at an affordable deductible. The purchasing process was easy. The agent came to the house, did a walk-through, and walk around, gave us three options, and we choose which one we wanted for an affordable price. I was pleased and found the entire experiences reassuring.

Our insurance guy did all the work for us. He had three companies for us to choose from. We have heard of Liberty before and they had competitive prices. It was easy to set up our policy. We renew online or submit problems. The time we had a question, Customer Service was very polite and helpful. We have not had to use it yet so I can not rate that part. But the communication could be more personable and less automated. It would be nice to get a call about renewing our policy, not just a letter stating the payments and to call if there are any discrepancies.