Water Heater Warranties: Cost and Coverage

Do home warranties cover water heaters?

Home warranty companies typically cover water heaters in a base package or as an upgrade. The company will generally send out a technician from their network to assess and fix the issue. If the water heater needs to be replaced, the warranty will usually cover it, though there may be limitations on the brand or model of the replacement.

What other types of water heater warranties exist?

Several types of warranties other than a home warranty can offer different levels of water heater protection. Here's a breakdown of the various types of water heater warranties that you might consider.

Manufacturer’s warranty

A manufacturer’s warranty comes directly from the company that manufactured the water heater. It typically covers defects in materials or craftsmanship, focusing on critical components such as the heating element, tank, thermostat and other internal parts.

Generally, these warranties do not cover damages due to improper installation or lack of maintenance. They specifically address failures from manufacturer defects.

The manufacturer’s warranty for a water heater can range, on average, from six to 12 years, depending on the brand and model. Some high-efficiency models or premium brands may offer longer warranties.

For example, Rheem water heater warranty coverage includes a one- to 10-year parts warranty and a one- to three-year warranty for labor. On the other hand, A.O. Smith water heater warranties offer only one year of labor coverage on a select few water heaters and one to 10 years of parts coverage.

Builder warranty

If your water heater was installed as part of new home construction, the builder warranty might cover it. This type of warranty covers the integrity and installation of various components of the new home, including plumbing systems such as the water heater.

Like manufacturer warranties, builders warranties generally cover issues related to installation and materials used but not problems from wear and tear or external damage. Builder warranties typically offer two years of protection for plumbing components.

Extended warranty

You can purchase an extended warranty from a third party or sometimes through the manufacturer. An extended warranty adds to the original manufacturer’s warranty and can sometimes encompass issues not covered under the original warranty, such as labor costs.

Extended warranties can vary greatly in terms of length and what they offer. They are usually customizable based on the coverage level you need.

Unlike the manufacturer’s warranty, an extended warranty comes at an additional cost. The price can depend on the extent of coverage and the extension duration.

Warranty differences by water heater type

Aside from the warranty type, your water heater warranty will likely cover different parts depending on your water heater type.

Warranties for standard water heaters may cover tanks, for example, which is not part of coverage for tankless water heaters. And warranties for solar-powered water heaters may cover solar-related components.

Water heater warranty costs

Each warranty comes with its own costs. Manufacturer’s warranties are included in the purchase price of the water heater. Home warranties involve an annual fee, typically between $450 and $600, and most require a service fee ranging from $75 to $150 each time a technician is dispatched. Extended warranty costs vary, depending on the term length and package details.

Manufacturer’s warranties vs. home warranties

Understanding the distinctions between a water heater manufacturer’s warranty and a home warranty that includes water heater coverage can help you make informed decisions about protecting this essential home appliance.

The water heater manufacturer directly supplies the manufacturer’s warranty, which specifically covers the water heater against defects in materials or workmanship. It typically covers major components such as the tank, heating elements and internal parts.

Most manufacturer’s warranties for water heaters last for six to 12 years.

A home warranty is a service contract that covers repairs or replacements of multiple home systems and appliances, including water heaters, due to normal wear and tear. This means it has a broader coverage than a manufacturer’s warranty. It's also not limited to defects but extends to issues arising from regular usage.

Manufacturer’s warranty coverage can vary depending on your brand and model but generally ranges from six to 12 years. Home warranties are usually annual contracts that you can renew each year.

Both of these warranty types have different coverage scopes. Manufacturer warranties usually only cover issues that are clearly a result of manufacturing faults. They do not cover problems resulting from improper installation, insufficient maintenance or external factors such as water quality, which can significantly impact the heater's life span.

Home warranty coverage includes many problems, regardless of the cause, as long as they result from everyday use. This can include failures of heating elements, thermostats, tanks and other components.

Choosing the right coverage

While a manufacturer’s warranty on a water heater provides specific protection against defects, a home warranty offers broader coverage that includes wear and tear, providing a more comprehensive safety net as your water heater ages.

Decide whether the cost of a home warranty makes sense based on the age and condition of your water heater and other appliances. The manufacturer’s warranty may be sufficient if your water heater is new. However, as the water heater ages and the manufacturer’s warranty expires, a home warranty can protect against costly repairs or replacements.

Remember that a home warranty can also simplify home maintenance and budgeting by covering multiple items under one plan.

Pros and cons of water heater warranties

Before deciding whether to pay for a water heater warranty, it’s important to weigh the potential benefits and downsides.

What can void a water heater warranty?

The water heater warranty company can deny coverage for a number of reasons. Be sure to look over your warranty contract to find out what actions can void your water heater coverage.

Here are common factors that might invalidate your water heater warranty:

• Installation: The warranty can be voided if your water heater isn’t installed according to the manufacturer's guidelines or local building codes. This includes incorrect settings, improper handling or using unqualified installers.
• Alterations: Making changes to the water heater that are not approved by the manufacturer, such as altering wiring, controls or other components, can void the warranty.
• Improper maintenance: Many manufacturers require regular maintenance as part of the warranty terms. Neglecting routine tasks such as flushing the tank of sediment, checking the anode rod and ensuring the pressure relief valve is functioning can lead to warranty voidance.
• Replacement parts: Using replacement parts not approved by the manufacturer may void the warranty. Non-OEM (original equipment manufacturer) parts may not meet the system’s specifications and could lead to malfunction or damage.
• Improper use: Using the water heater for applications it was not intended for, such as in a commercial setting when it's designed for residential use, can void the warranty.
• No registration: Some manufacturers require registering the water heater within a certain period after installation to activate the warranty.
• Unqualified damage: Damage caused by external events like floods, earthquakes or fires usually isn't covered under standard warranties.

How do I know if my water heater is under warranty?

To determine if your water heater is still under warranty, you can follow these steps:

• Check your receipt or user manual: Your purchase receipt or the user manual for the water heater may include warranty information. These documents often list the duration of the warranty and what it covers.
• Look for a label on the water heater: Many water heaters have a label attached that includes the manufacture date and model number. This label can also indicate the warranty period directly or provide information necessary to determine the warranty status.
• Locate the serial number: The serial number on your water heater can often tell you when the unit was manufactured, which is crucial for determining whether it's still under warranty. The format can vary by manufacturer, but generally, the first numbers or letters might represent the month and year of manufacture.
• Contact the manufacturer: Get the model and serial number and contact the manufacturer’s customer service. Based on their records, they can tell you whether your water heater is still under warranty.
• Check the manufacturer’s website: Some manufacturers offer online tools that allow you to enter the serial number of your water heater and check the warranty status directly on their website.
• Review the warranty card: If you filled out a warranty card or registered your water heater online when you purchased it, this might provide a quick reference for warranty details.
• Ask the installer: If a professional installed your water heater, the installer might have records about the purchase date and warranty details.

Bottom line

Water heaters are key players in your home's comfort, with life spans ranging from eight to 20 years when properly maintained. They come with a variety of warranty options to safeguard your investment. Manufacturer’s warranties cover defects, while builder’s warranties ensure proper installation and material quality.

For added peace of mind, extended warranties offer additional protection beyond the original terms, and home warranties cover repairs and replacements from wear and tear.

To get the most out of your water heater, ensure it's installed correctly and maintained regularly and that you understand the details of each warranty type. This way, you can enjoy efficient performance and be well-prepared for any unexpected issues.