Primax Compozit Home Systems Reviews

I purchased Primax Windows in 1996. Some of them are always messed up. I got the triple pane and the brackets that hold them when you drop down the window to clean outside one or two will always break. I have two windows that are messed up and the same two that has always been every time I've called for service repair. The two windows that have been fixed every time they come out can't be raised now and they are bulging from the top window. The worse part I have raised them or dropped them in to clean since the last service call. I have had trouble getting someone to return my call. Today is the first time I actually talk to a person. It's Saturday and I was told to call back on Monday. These windows are expensive and I feel like it's the biggest waste of money I have ever spent. Who wants a window you can't raise and two windows that tear up without doing anything to them. I'd Never recommend Primax Windows to anyone.. Sorry for being negative, but all of the above is true..

At the Louisville Fair, Primax had a drawing that I entered. They then called and offered a free estimate. I initially agreed and set up an appointment. There was no call when they were a no-show for the appointment. Since then, I have received numerous calls even after I told them I was no longer interested and would not do business with their company. Fed up with their many calls, I called their office and repeatedly asked for a manager. The receptionist would not put me through. She told me she could handle anything I needed and continued to ask questions - one of which was, why would I enter their drawing? She kept talking over me and I kept asking for a manager and insisting to be taken off their call list. She finally told me she would take me off their call list and I would also be out of the drawing.

Not using Primax! - First of all, I really enjoy sites like this. I feel like I dodged a nightmare. We had a very nice salesman come out and give us a $13,000 estimate on our windows. He talked as if his windows were the nicest thing on the market, said that no one else offers a 50 year warranty (which the next interview proved him wrong). We explained that we were not committing to anything that evening as we had 4 other companies coming out. He offered a $2,000 discount if we agreed that night. I refused as we already committed to interviewing the other companies.

Salesman came out on Tuesday Jan.24th. I told him I just wanted an estimate but he said I was not going to get an better deal, so I went ahead and wrote him out a check. I then called back the next morning and cancelled my order. They told me that the salesman will returned to my house with my check and paper work for me to sign about the cancellation. He called but never showed up. On Friday morning Jan.27th, there was a guy outside measuring my windows. I told him that I had cancel the order. I called back again and ask to make sure that my order was cancelled. They said yes it was. I checked my bank account and the check had been put through my account.

He came and gave me an estimate on windows and a door. They took a post dated check. He was supposed to contact me and let me know if I was approved or not. I have not heard from him and had two or more calls wanting to know how I like my window and door. I told them I didn’t have them and they were supposed to check it out and get back with me. I have yet to hear back from any of them and have not got my check back yet either. And I have yet to have anything done or hear from them and he was here on 11-28-11. Something is wrong somewhere.

THV now Primax sold me a door in September 2011. It was installed on January 3, 2012. The door was too large for my opening and two sides of my door frame was removed and never replaced. On the outside of my entryway, the wood was removed and insulation and aluminum flashing caulked heavily all over the opening. The molding of the door was cut off several inches and massive amounts of caulk left to cover the cuts and to fill in the mitered joints.

Primax called and said that I had won a prize when I was at Meade County Fair. It was a sale plot for windows. We looked into their windows and thought of purchasing them but decided not to. Primax sent two salesmen out and we decided to get them if they could finance them. So, I ran a credit check and all was well, so far. Then, they said there was a 9.9 interest rate and that was agreed upon. Now, they changed the interest and did not put correct windows in and won't fix them, and also, they threatened my wife.

I bought Primax Windows almost a year ago. At first, I was reluctant to buy but after talking to the sales person (Logan), I purchased windows for the front and sides of my house. Even after I bought, I still had some other companies come out. I soon realized that Primax had a much more up to date product and to say the least a much better product. So after making a bet with the sales person that I would not cut my heating bills in half (and losing) I am writing this post. The service I received from the company was great. I did have a tear on one of my screens during installation, but the serviceman came out the next week with my new screen. My windows have made a huge difference in my utility bills and have really cut the noise of the Airport down. Highly recommended.

I succumbed to the high pressure sales tactics of 2 salesmen who came to my house to give me an estimate. I am a single woman, so I felt outnumbered by these 2 men who had an elaborate sales pitch that lasted over 3 hours. I agreed to purchase 3 windows, the 2 largest windows in my house, on the front, and a badly worn bathroom window. The salesmen took rough measurements. I was told someone would be sent out to take more definite measurements.

I originally signed a contract with these people, but cancelled in the 3-day period. I then decided to go ahead and have them installed on my late mother's house, as I "assumed" the cost would be taken out of the estate when the house got sold. On 6/22/09, I was released from a 4-day stay at University Hospital, Cincinnati, Ohio at 6:00 p.m. and arrived home at 6:30 p.m. Mr. **, the sales rep, called me around 7:30 p.m. as he was in the neighborhood and asked if he could stop by so I could sign the new contract. I told him on the phone I was just released from the hospital and was under the influence of morphine which the hospital gave me for the 4-day stay. I also told him that I desperately needed to rest, but he wouldn't give up.

My husband and I ordered new Primax triple pane windows. I do hope the windows are better than the experience to the point of getting them installed. The salesman seemed to really know his product and we were impressed. We bought and he promised a tech would be out to measure thoroughly for each window (nine in total). The person came, was here about 15 minutes and I assumed he knew his stuff. His attitude was close to rude. I was in the midst of cleaning a room and only one half was finished. He said the installers didn't like to deal with clutter. I ignored him because the sales person had made an excellent impression.

I am disputing the charge of $708.19 billed on 5-15 by Priceline. I was searching for hotels on the internet for a vacation in VA beach in August. Somehow, Priceline got involved. I didn't realize I was going to be charged for a hotel especially one that is not oceanfront.

We had our windows replaced about 5 years ago, to this day we were better off with the wood windows we had. The triple pane windows leak around the frame from day 1. It's all the things they do not tell you. When you can sit down and see daylight, it just simply makes you angry and feel ripped off by this company. The law should step and close the doors on this company nationwide. And yes, I had service come out and they could do anything or knew what to do. I will be replacing these windows and I will never purchase another product that Primax is associated with.

My wife and I had a salesman come to our house about 5 years ago. He showed use the triple pane windows and sold us on a total of 5 windows for our small house. Our garage window was broke at the time, and we told the installers to leave one of the old windows from a bed room so we could replace it with the broken garage window.

We had the triple pane windows installed in the 90's and within 2 months the Bay windows fogged up, handles broke off, and the sliders on the windows broke and /or would not work. Primax then required us to pay for Transportation charges for the repair personnel. We again had a fogging issue and the company wanted us to pay for freight and transportation again of $200.00. The last time I spoke with the representative they stated that the windows had been installed over 8 years and the warranty had lapsed.

We purchased Primax windows in 2000 and we have had trouble since day one. We can't seem to get anything done about the windows. We had someone finally come out and look at the windows and they said they were not put in the right way and they took out screws and said that would take care of the air coming in. It made it worse, so I called and they said take pictures and send them in. I did and they called me and said they are not making that window anymore and they can't help me with my problem. I thought Primax had a 50 year warrenty, but I guess not.

I had windows installed by Primax Window Company. I immediately noticed faults with the installation of these windows. I contacted Lonnie Davis about my findings and fell on deaf ears. I requested a supervisor from the company to come and inspect the job and was told he would be here every Saturday for two months and one did not show. Only a serviceman came and stated he had not been informed of the complaints and did not know why he was here.