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Lights.com Reviews

1.5
12 reviews
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About Lights.com

Lights.com is an online lighting and home decor store. The company offers multiple light fixtures for indoor and outdoor use, and it includes free shipping on all orders over $49 in the contiguous United States.

Pros
  • Limited warranty on most products
  • Free shipping over $49 in 48 states
  • Fast shipping of in-stock items
Cons
  • Items aren’t always in stock

Lights.com Reviews

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    How do I know I can trust these reviews about Lights.com?
    • 4,874,223 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
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    Reviewed July 11, 2023

    I ordered a light fixture and needed to return it the following day- it wasn’t the right fit. I did receive a return slip right away but I have never received my refund. I have an email thread dating back to early April. I’ve checked on this numerous times and I’ve been told it’s taking long to credit my card bc they’ve moved warehouses, it’s still waiting to be inspected, and it’s with the accounting department. I still have not recover a refund and they stopped responding to my emails. Don’t buy from them. They are dishonest.

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    Linda increased rating by 2 stars.
    Customer ServiceTimeliness
    After a positive interaction with Lights.com, Linda increased their star rating on April 6, 2023.

    Updated review: April 6, 2023

    They responded while I was posting the review, issue resolved. I have updated the rating to 3 stars since it took more than 24 hours to respond.

    Original Review: April 5, 2023

    I accidentally ordered two of an item and wanted to return the extra item. I called, emailed and started an online chat. No response to any method of communication. Very dissatisfied with this company. Will not use again.

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    Lights.com Company Information

    Company Name:
    Lights.com
    Website:
    www.lights.com