LG Refrigerators Reviews

We purchased an LG refrigerator (model LSXS26326S) on April 28, 2016. It was delivered and installed on May 3, 2016. On July 30, 2018, it stopped working, ruining approximately $300.00 worth of food. We contacted the store of purchase (Home Depot), and were told because we did not purchase the extended warranty, we would have to pay for repairs. We then contacted LG's "customer service" line, and they directed us to a local LG authorized repair provider. They were going to charge $125.00 for a visit to assess the issue, and if the parts were covered by manufacturer's warranty, they would charge an additional $250 for labor... If not, who knows what the charge would be. Now, I understand wear and tear and paying for repairs, but a lightly used refrigerator (mostly just my wife and I in the home), breaking down after just two years of use, seems like faulty craftsmanship.

The evaporator and compressor gave out on my LG fridge as well (LFXS29626S) and it appears many other people are having the same type of problem (coincidence? I don't think so... more or less the same timeline (2.5 years or so), same defective part (compressor)). It's also difficult to order the parts needed because they are back ordered. My previous fridge was a GE and never had this kind of problem. This needs to be rectified and LG to acknowledge that it has sold an unreliable appliance to consumers!

LG fridge model #LFXS24623S went down over the weekend. Not cooling in fridge or freezer. Lost all food in both areas and I am not happy at all the way I see this company dealing with this inferior product. This cost me 2,500.00 dollars and is only 3 years old. There must be a LAWSUIT filed against this company to give customers a full refund. Not try to put a band-aid on it with replacing it with the same exact compressor that still continues to FAIL. I had my fridge technician come out and confirm what I already knew that it is shot. This is happening to hundreds if not thousands of customers with this fridge and they must be held liable for this mess. We all must stick together on this matter and file a lawsuit against this company. They cannot and will not get away with this. I am LIVID to say the least.

We are having the same experience. Our LG LFXC24726D stopped working yesterday; it is less than 2 years old and cost more than $2,500. We cannot find a local repair person and we are leaving town for three weeks. All of the frozen and refrigerated food is spoiled, and our diabetic son's insulin is about to suffer the same fate, which means hundreds of dollars of medication destroyed. I am a public interest lawyer. Having read the reviews on this page, I am seriously considering filing a class action lawsuit.

I purchased all the appliances in my kitchen LG 6 years ago. The Microwave broke two months ago and Now the refrigerator stop working two weeks ago. I contacted LG and the problem has not been solve. They changed the compressor but the freezer and ice maker is not working at all. I lost so far over the 300.00 in food, and I have to purchase food outside every day for the family because I don't have place to keep my food. I spoke with the technician and he doesn't have a clue what is going on. I think that their equipment has manuf issues that needs to be addressed by the company. I need a new refrigerator from them, otherwise I will get a lawyer this week and walk to their office in Englewood and solve my problem one way or other, but I need good equipment. What can I do?

Less than 2 yrs old LFXS24663S stopped working. Lost $300+ of food. Luckily I had purchased the extended warranty. After a week of looking the warranty company cannot find anyone to do service so they issued a credit for me to purchase another refrigerator. So I am getting a different brand. Never again get anything LG. It seems like the controls are messed up or are out of calibration because the compressor is working and there is Freon in the system. But it is about 20* off on the fridge and 40* off on the freezer. I see many people with the same issue.

We purchased an lxsc22396s refrigerator and it stopped working within 90 days. We purchased this refrigerator on 05/24/18 (paid over $2000 for it) and on 07/23/18, it stopped dispensing water, the ice melted, it stopped cooling, and cost us over $250 of spoiled groceries. We contacted LG and they sent out a technician who perform a reset and stated that it will start working in about a week. We contacted LG again to request a loner fridge until ours starts working again. Jovy from LG told us that they can't do anything about it and we just have to wait until they fix it. Very poor customer service from LG. We also submitted a request for a refund for $250 of spoiled food. They told us that all managers were busy and would call us back later in the day. They never called us back. We haven't had this refrigerator 90 days and it's already giving us problems and costing us money.

Lmx25988sb. After only 2.5 years this piece of junk has broken compressor. Nobody within 300 miles of Taos NM will touch it for repair as all refrigerant needs to be evacuated. Warranty only covers part and not labor. Customer service has been useless after hours on the phone. Will never buy anything from LG again.

I bought model LMXS30776S refrigerator in January 2015 from Home Depot with 3 years extended warranty. After 3 1/2 years it stopped cooling on 7/14/2018. Called Home Depot but they told warranty expired and they cannot do anything. After that I called LG customer support and they asked bunch of questions and finally connected with one agent. Again I answered all those questions to agent and asked him to schedule repair service.

I wrote a letter in reference to my experience to an LG customer relations official and my situation has been rectified. I am completely satisfied and I recommend that you do the same if you are having problems with an LG product!

Bought this LG fridge model LMXS30776 in December 2015. After 2 and 1/2 years it has stopped working. We have little children who need their milk, juice, etc. to be refrigerated. I feel like we were being robbed. Their compressors can’t be fixed. Just a waste of time and money. My brand new fridge will go into the landfill. Thanks LG. Stop selling expensive junk to our consumers.

I really loved this refrigerator (LMXS30776S), lots of space, extra drawer for drinks, and the black stainless steel. We bought it 5/22/16, and the compressor went out on 6/29/18... we bought the extended warranty (thru HH Gregg). They had someone out 7/3 who said they weren't qualified to fix the compressor, and another company stood us up altogether. After hours spent on hold, and the warranty company saying it's now in a 'diff department'... I ended up live chatting with LG who gave me a list of their approved companies - out of 6 I finally have someone coming out to hopefully fix the compressor on 7/20. We paid $3461 (tax & warranty included) for this beautiful piece of worthless metal! I understand things break, but I think it's strange that some companies refuse to work on LG refrigerators or aren't 'qualified'. I would never recommend this refrigerator.

Bought LG-LMX27626S. Paid almost $3000.00 for it in Jan 2016. The fridge died - not cooling and the same issue with the Linear Compressor like everyone else, there is no local LG repair technician available in my area or the whole island - I live on Maui. Call LG customer service and spoke to 3 person, two from Philippines and finally talked to someone in Alabama, she is as bad - she said, “We can send you the parts and you have to find your own repairman!” Hello. There is NO one to service LG fridge on Maui. I asked to speak to supervisor or management - she basically told me no and she told me "LG management will NOT speak to the customers!". Worse product that I ever purchased - no more LG for me and rest of the Made in Korea products! I will tell all my friends and co-workers not to buy their products!

We purchased a French door LG refrigerator in Mar 2016. It was delivered and installed in Aug 2016. On Jun 15, 2018 the compressor went out. After an hour on the phone with LG customer service and contacting 12 different "LG authorized repair people", none offered Saturday service. We finally found a local guy, willing to work on an LG refrigerator (MANY appliance repair people state on the home page of their website that they DO NOT SERVICE LG REFRIGERATORS or their outgoing VM gives this information).

My refrigerator is 6 months old. The Ice Maker at 2 months old started to produce metal/oil tasting ice. I called to have the unit looked at and they sent out a tech that agreed the ice was tasting like metal. He suggested replacing the water filter and I did. It solved nothing. I cleaned out the ice bin... solved nothing. Added baking soda as suggested by tech support... it solved nothing. Made sure food in the freezer was sealed in zip locks as suggested... it solved nothing. Water coming from the dispenser tastes fine, so obviously, somewhere in the Ice Maker unit, it's getting tainted.

LG Refrigerator - Paid $3500. JOKE. Been repaired repeatedly by P.C. Richard's service department. They've even asked LG to replace the unit as all possible parts have been replaced. This is the worst possible product. LG has now lost a customer and I'm telling everyone I know not to purchase. I thought I was buying a top of the line product... French doors, freezer drawers (that come off track). Water lines froze constantly and now compressor has broken numerous times. I've lost about $1,000 in products to no refrigeration/freezer. Tomorrow will be the 6th attempted repair since April. HELP!

LG REFRIGERATOR LMXS30776 - Back again...after 1 month of compressor being replaced, after a month to obtain part, now there are leaks in the coils. At what point should this piece of metal be replaced! Paid $3,000.00 for this item and have only had 2 years. Trying to get it repaired with the extended warranty cost me missed work and money, food and money to eat out until repaired. 1 month later I am back at square one. I have pictures of food lost and a man in my refrigerator trying to figure it out. Who and when will LG step up and get me a new refrigerator! Additional, my husband had to assist with remove parts and pulling out the refrigerator. Something I could not have done. I AM READY FOR A REPLACEMENT!

Purchased LG French Door Refrigerator LFXS24623 purchased in 2015 for $2400 from Home Depot. July 5, 2018 there was a puddle on water on the floor in front of the LG refrigerator. Upon opening the refrigerator and freezer, it was apparent that the refrigerator and freezer were no longer cooling. I lost between $400-$450 worth of food between the refrigerator and freezer. I consulted the manual and tried contacted LG customer service along with going through the troubleshooting in the manual and the couple that were available online with improvement to cooling. I spoke with LG customer service on July 9 and they gave to 3 authorized tech repair companies to call for service. I call all of them and none of them service my area.

Paid like 3000 on 2015 for this trash (LG lfxs29766s) on June 25 2018. Stop working. They make four appointments nobody do nothing. Today 07/11/18 someone was here. Another 5 business days to get parts. This the worst company LG from Home Depot.

I recently purchased a home wherein all of the appliances were, by receipt, no more than one year to 1 and 1/2 years. I felt that should bring to not have to worry about my appliances. Wrong! My LG refrigerator model LFX31925ST stainless steel 3 door refrigerator was bought by the previous owners in Nov 2016. With no extended warranty the protection in Nov 2017. I purchased the home a few months later and within just a few months both the ice maker and freezer fan stopped functioning. Of course, we are now a little time out of warranty. The expected repair cost actually exceeded the depreciated value of the refrigerator. So now I have dumped this LG fridge with no intention of ever buying a LG product. Buyer beware! New LG refrigerator is a money pit.

PROBLEM DATE 6/1/18, PURCHASE DATE 2/12/17, PAYMENT AMOUNT 2,432.59. Purchased the LG Refrigerator from SEARS in 2017. Contacted LG at 1-800-243-0000 on 6/1/18 at 9:57 AM about the fridge not freezing/cooling. LG offered a warranty # APN & service # RNN. LG said someone would contact me to setup an appointment for someone to look at the fridge. No one called. I called LG again on 6/2/18 @ 10:09 AM. They said someone would contact me on Monday. I called Tuesday, 6/5/18 @ 5:24 PM because no one had called me. They said it was being sent to the "Search Team" and someone would contact me in 5 business days. No one called. I called on 6/14/18 @ 8:52 AM. They said someone would be calling me because it had not been 5 business days yet. No one called me. I called again on 6/15/18 @ 8:22 AM they said JCS Technology would be contacting me to setup an appointment.

We purchased an LG fridge August 2015. June 18, 2018 our fridge was not cooling or making ice. Compressor and fans all seem to be running. I have called and emailed LG customer service every single day since today being July 8 2018. I have submitted proof or purchase from our Lowe’s Synchrony credit card I was able to obtain. Submitted email directly from Lowe's along with sticker on back of fridge. LG states this is not appropriate documentation and they have provided me numbers for service repairmen.

I have had at least 6 service calls out for my LG Refrigerator model LSXS26326W.ASWCNAO. Had two computer boards changed. Had a new ice maker installed. My problem is the food in the freezer thaws out then may or may not freeze again. I have the freezer currently set at -4. Doesn't help. I am expecting my 7? service Monday. The refrigerator is 2.7 years old. Have had issues since the first year. Just keeps getting worse. I am considering contacting a local news channel to see if they can help. I bought the extended warranty, but what does it matter? It is still not working! I was told the lemon law would come into play after replacing the same item more than three times. So they can just keep doing the guessing game until the clock runs out on the warranty!!

Purchased refrigerator in 2012, LFX31925ST. Start with pros. Purchase for the large space and front features. I have purchased many of LG products. The customer service is ok, but they don't stand by their product... From day one I had an issue with the ice maker followed by the motor make noise. Not to mention the glide server drawer stopped sliding, it seems like the cheap plastic wheel broke off. Well they came out to service motor, but said ice maker was not part the warranty! They replaced the motor, but two years later the unit stopped cooling and freezing. Guess what?? The motor stopped. I called for the same issue. They want charge for service $400. I had the product for only 5 years and already is giving out like it's 20 years old. What makes it worst is they don't stand by their product. Don't be fooled by their 10-year warranty. It only covers parts, they will squeeze cost out of the service charge.

We purchased our LG refrigerator last November. The ice maker stopped working in March. We were scheduled for service two weeks later. The night before it was to be serviced the refrigerator stops working altogether. I call the service company to give them a heads up that more parts will be needed only to be informed that LG doesn't give the repair service parts until they've been out to analyze the problem. The service representative comes out and says it's the power circuit board and orders a new one that takes four weeks to receive; another week to arrange the service appointment. The service rep (Jeff a good guy) returns to installs the boards and tells us all is well. The ice maker worked for three days and then stopped. I call the repair shop and was told that service can't come back out because LG has closed the ticket; so I have to call LG again.

I purchased an LG refrigerator 2 years ago. I listened to the guy at Home Depot and took his recommendation. Two weeks ago my refrigerator stopped cooling. A few days later an LG certified repair guy showed up and right away said he had to order a part in order to complete the repair. One week after the refrigerator stopped working the LG repairman serviced the unit unsuccessfully and LG "executive department" was unwilling to give any sort of credit for the labor portion of the bill. 10 days after the refrigerator stopped working the same LG repairman came to service the fridge again. This time it started to get a little cooler, approx 52-degree, but never got lower than that. Yesterday, over two weeks into the refrigerator not working the repairman did a third service on the refrigerator. Today I woke up to a 70-degree temperature inside my refrigerator.

In April 2015 I purchased an LG refrigerator model # LF S29766S from Bestbuy in Garden City, New York. On June 22, 2018 I noticed that everything in freezer was defrosted. Problem was reported to LG who referred me to Bestbuy who I had purchased 5 years warranty with. After waiting for nearly one week, serviceman assessed refrigerator and indicated that a new compressor was needed. After speaking to various people, I learned that there have been problems with LG refrigerators. If so many people are having problems, LG refrigerators should be banned.

I own an LG refrigerator that is less than one and a half years old. 3 weeks ago it stopped working. I called for service and was very dissatisfied with the availability of a qualified service rep. First I was given the names of six different qualified LG service companies. None would service my unit because I was not located in their service area. Then I was scheduled with a qualified LG company repairman. First I was given a service date of the next day or the day after that. When the serviceman did not arrive on the last date I was promised, I called back to find out he was sick and there was no other serviceman available. To my dismay my next available service date was five days later. I convinced the call taker to move my request up a day sooner. (No refrigeration).

I had purchased a Sears Kenmore Fridge model #795.74023.411 in August 2015. Sears had recently gone out of business here in Canada. This fridge had cost almost $3000.00 and was manufactured by LG. I had contacted LG who suggested a "LG certified" service person. Service person attended and I was told that the compressor was broken and that the cost to fix this fridge was $900.00. I had called LG several times and they keep telling me the same thing. "We are not covering this part under warranty because this is the agreement we had with Sears".

I have owned an LG refrigerator with a bottom freezer for the past eight years. Besides the beautiful design of my refrigerator, I don’t have many good things to say about LG as a company. As a matter of fact, as a free trade supporter, I would limit access of this company into the US market because it does not uphold US product and service standards. The internal organs my refrigerator, made out of plastic, began breaking in the first two years. Two years ago when my refrigerator stopped cooling just before a big holiday for each I had to cook for and store food, it took LG four days to send appropriate serviceman to take care of the problem.

Here I find myself reporting ANOTHER problem with our LG refrigerator that cost almost $3000. It's the three door with the freezer door on the bottom and is supposed to be wonderful because it has a linear something or other. The freezer compressor lasted just over one year. The labor warranty had expired and the compressor was covered. It still cost me $450 for the repair. Now, about one year later, the freezer has stopped working two more times with all the frozen food thawing. Curiously, after the food thaws, the motor starts working again. This happened to me again today. Fortunately, I have an old reliable Kenmore backup in the garage. I think that LG does not deserve another customer. Expect problems from them if you dare buy one. They should definitely be OOB. OUT OF BUSINESS!

Bought the side by side April 1, 2015 and compressor is broken as of June 23, 2018 when I noticed water pooling and my ice cream soft. Purchased at Best Buy and they give you an extra yr warranty. The repairmen don’t work on Sundays and Mondays so I have to wait 4 days before my appt. Originally they wanted to schedule me for July 2 which is 1 1/2 wks away. My refrigerator is mildly cool and the freezer has stopped freezing. I paid extra for LG unit which advertised their quiet linear compressor. I am very dissatisfied that the unit broke in 3 yrs. That is ridiculous. I will make sure that I purchase extra warranty for I see more breakdowns in the future. Wished I would have purchased a Whirlpool which is Consumer Report's recommendation. A few of my friends have Whirlpool and no problems.

Linear Compressors - My LG LSXS26326 came with my home when I purchased it. The fridge is less than 5 years old. In the year I've had it I've noticed intermittent cooling/ice production issues. If the temp got above 77 degrees in my house, the fridge would struggle to make ice or keep food cool. Then, on Memorial Day weekend, with family visiting, it finally died. I have a homeowner's warranty (fantastic investment) that covers all my appliances. Never had an issue on the couple of things I've had to call them on. This fridge is an exception. After a TWO WEEK long rigamarole between them and LG to determine a) If the fridge was under warranty. (It wasn't. I'm not the original purchaser, as I tried in vain to explain to all parties.) b) Who was going to pay for what (warranty company, all of it). The part is perpetually back ordered.

We purchased the LG French door refrigerator LFXS29626 in December 2016. After approximately 18 months of use, this virtually new refrigerator, stopped cooling and required a replacement compressor at a cost of $850. The technician doing the repair said that he is seeing many other “new” LGs with same problem. I can’t tell you how dissatisfied we are with this product and I hope there is a recall/reimbursements for the cost of repair. This is wrong!

Purchased our LG LFX28968ST French Door Fridge (SS) and spent over $2K to have the compressor stop working and we lost hundreds of dollars in food and condiments. I tried to call the authorized repair person in my area who they gave me and never received a callback. I guess I am lucky I have tile floors and did not have water damage like some people have experienced. So now that I have cleaned out my fridge I am sitting on hold with LG customer service for about 15 minutes already and they still do not have any answers. Telling me that someone will call me back in 24-48 hours, meanwhile I am sitting with an empty fridge and the closest store is 12 miles from our house to get ice (not to mention the time). So now they are sending me a form and said to send in my proof of purchase for the Fridge (which I have and will do) but they said they will extend the warranty to cover the parts and labor. Let's see if this is honored.

This expensive refrigerator (MODEL LFX25778ST) was one of the worst purchases ever! The ice maker - only makes about 20 ice cubes on a good day. The ice maker itself breaks after 2 years and then it costs a fortune to fix. May as well buy another fridge. The Customer Service from LG was even worse than the product itself. Truly a horrible experience. I would caution anyone from buying LG. I have had to make several large purchases since this fridge and vowed to never buy LG again. I will never and will encourage anyone I know and influence to not buy LG. Not normally this type of person but when the consumer is being taken advantage of by such a big corporation it's time to stop supporting that corporation.

It's worst company ever. Worst service. Bunch of thieves okay. Lazy. I spend 8000 on appliance from LG in my refrigerator. After year went done so I call customer service. They charge me a 125 and when he got here he said he need the cleaning and charge me $95 and they sent on the phone. The first half an hour the free. You guys a bunch of thieves okay. And I was checking all the reviews on the fridge you guys does that thing on purpose. All the first go down after a year. So I spend $240 just for freaking 15 minutes clean. You guys got told me on the phone to clean the stupid fridge. Now I got to wait and see if he's going to work or not and you guys told me I validate my warranty because vent not clean.

I purchased an LG French-door refrigerator in November, 2010, from Home Depot for $1198. Earlier this week I came home to puddles of water in my kitchen as the refrigerator compressor died resulting in my losing about a couple hundred dollars-worth of food. I called LG customer service, gave my model number and was told by their representative that the compressor was under warranty and I would only have to pay for labor. I was then provided with the numbers of two LG approved repair services.

Avoid, Avoid, Avoid! We purchased a LG French Door refrigerator/freezer 28 cu ft (Model LFXS2926W/01) in April 2016. In late May of 2018 both lower and upper linear compressors failed along with the evaporators along with complete loss of refrigerant. Service rep came by in early June to identify the problem. Two weeks later the parts were delivered and they are back for the three hour repair. Three weeks from day of failure to day of repair. The service rep tell me that this appears to be a consistent problem with most if not all LG French door units. So $660.00 (labor and service call costs) later I hope to have it resolved.

Purchased in 2015 to replace a 10+ year old GE. Worst mistake we ever made was to spend $2700 on an LG 3 French Door model number: LFXS30766S /02. I am going to spare you the long version. After 18 mos the water dispenser stopped working and we were told it was not repairable. We kept using the ice maker but it began to lock up due to ice build up with every filling. We battled that for six months and decided to just turn the water off to the unit. Today - less than 3 years after purchased the unit stopped cooling and we lost most everything in the freezer and refrigerator. What a piece of junk!! We will NEVER EVER EVER buy anything from LG EVER AGAIN!!!

Mine is only 2 years old and is broken again. I call LG customer service and they give me the runaround. They kept telling me that they didn't have appointments yet but keep calling back. Finally, they just tell me to call a local repairman and give me the name and #. So I call and this is what the guy tells me. "We're swamped, We are getting 5 calls a day on that refrigerator. We are getting the part straight from LG and they are failing in 3 weeks." He said that it's a piece of **. And not to invest any more money in it and go out and get a new refrigerator.

Model LFXC24726S: Purchased April 2016. Nice looking, well lit, everything pretty much fine until March of 2018 when we noticed a drop in the refrigerator temperature followed by a complete shutdown of refrigeration. Lost all food overnight. Fortunately, just under the extended two year warranty period from Costco. Normal warranty is one year. LG customer service was terrible! Finally got a repairman out after four days without refrigeration. Verdict: Condenser overheated and virtually no freon in the system. No leak detected in the visible areas inside. New condenser and evaporator ordered. Waited two weeks for the parts to be shipped to service tech firm. Installed after fifteen days without refrigeration.

Recently the freezer in my LG refrigerator which I purchased in May, 2016 stopped freezing. Of course, this was one month out of warranty, but that wasn't the worst of it. I called LG and they gave me the names of service centers one which will not repair LG's, one that couldn't do compressor repairs and the last which could not come for two weeks. I called LG again and asked if there were other service centers and they gave me the names of two that were never an hour drive and would not come to my home. I tried calling other repair services in the yellow pages and couldn't find anyone to repair an LG.

Purchased 28 cu ft. fridge (LFSX29766S) 12/15. Worked for great 2 1/2 years and quit. Told compressor was bad. Compressor was covered but labor was $550 plus 4+ days to get one shipped in. Our other option was to buy compressor @ $250 and get it installed next day. I figured $900 and no idea how long it would last wasn't an option. Bought a new one, not an LG. And I will never purchase anything with LG on the product.

Bought LG refrigerator LFXS28968S/00 in Dec. On Thurs May 24, error code dH F (not in manual) and stopped working. LG said to unplug for a few minutes to fix it. Wrong! Lost fridge full of food for family of 4. Called LG back, they said earliest they could send a repair person was following Wed morning, a week after fridge stopped working. I took day off work, but he showed up at 5:30 pm, worked for 2 hours, said it was fixed. Told me to put a brick behind fridge so it wouldn't sit too close to wall. Done. Bought new fridge full of food.

We purchased all new appliances including a stainless LG Refrigerator (LSC22991ST/001) from Home Depot. The first year of use had a problem with the inside of the full back panel of the refrigerator being packed with ice behind the panel even though there was no error message on the display, thus not allowing water to flow with the defrost problems. Repair service was performed. A year later, the same thing happened with ice packed and bulging inward behind the back panel of the refrigerator with an error message dh f. LG basically said "too bad, no warranty", none of the problem was covered by them.

We’ve had this fridge for several years. Have had multiple service calls for ice maker and the unit maintaining the proper temp. Don’t buy this brand. Customer service sucks in plain English.

Our less than 2 year old LG refrigerator stopped cooling and the freezer quit making ice on a Saturday or Sunday. When we realized it at 9pm on Sunday we called LG right away and that’s when the run around started. By Tuesday we had logged 8 phone calls to customer service. The representatives just read from a script and told us they had to send a work order to the repair people and it takes 3-5 business days. We tried to tell them the service people they mentioned in our city told us they wouldn’t work on LG (we’d already called) so they were wasting their time. We gave them the name of the closest service person willing to come out and even offered to pay him if LG could just reimburse us and LG refused. The service guy is standing by 30 miles away just waiting for the go ahead from LG before he heads to our house. He’s been screwed over by them before so he’s not willing to come out until he has the order in writing.

Current elapsed time of this issue is now 1 and 1/2 months. The LG refrigerator (LFXC24726S/02) stopped working on April 27, 2018. The refrigerator is still under warranty. I bought a kitchen suite of 4 appliances through Costco which included the refrigerator. LG did not want to honor the warranty at first. After several calls they sent a technician who determined it was a defective compressor. 2 weeks elapsed and neither LG nor I heard from him again.

We bought an expensive $2000+ LG French door refrigerator from Pacific Sales. 16 months later refrigerator stopped cooling and freezing. LG customer service after several attempts to diagnostic and instructions to reply in the refrigerator and wait 24 hrs they finally said to call a certified LG 3rd party. They said this is a common well known defect. Compressor may be covered by LG parts, but back ordered for weeks and labor would be 700.00 and no guarantee it would last more than 1-2 yrs.

LG fridge (LFXC24726 French Door Fridge) bought in 2016...compressor failed in 2017. Woke up Memorial Day 2018 and found a pool of water around the fridge. Fridge was warm inside and the frozen food soft. Called LG factory specialist and he used the Smart Diagnosis to analyze the problem. He said I should call a repair person, because the fridge was not working (don't need Smart Diagnosis to tell that the fridge is not working!!!). Removed all the food and scheduled a repair person four days later. The day before the repair person was scheduled to arrive, I checked the fridge and everything seemed O.K....cold fridge & freezer. We decided to have the repair person check the unit to verify that it was O.K.

I own an LG LFC25760sb French Door refrigerator. Unknown to me the interior lights stayed on inside the refrigerator and actually cooked or partially cooked my ribeye steaks that were on the top shelf. It looks like there is a lawsuit against LG for this but my model number was not mentioned in the article I read. Perhaps LG should install an indicator light that will show if the interior lights are staying on. I have unscrewed the light bulbs but the interior of the refrigerator is dark w/o lights. We are looking at new refrigerators and hope to find one that is problem free.

Anything but LG! Had trouble right off the start with LG. Started getting error codes on the front panel within a year of owning. Tech said motherboard needed to be replaced. Then within a couple of months noticed water collecting inside the fridge. Cold air ducts became blocked because moisture got into them and froze. This duct supplies cold air to the ice maker. Cubes melted sending water all over floor. Tech removed all internal components from freezer, cleared duct and adjusted/moved the thermostat.

Let me begin by stating that my $350 Hotpoint is still working great in our basement after 20 years! But the LG fridge in the kitchen? Compressor died after 2 1/2 years! Ok so that part was covered by warranty but the $600 to get an authorized repair person out here to fix it was not. I just don’t understand. I have always thought that you pay more for better quality. Not in this case. LG... less good, loser goods, Let it Go. Save your money. Buy any other brand but LG! (PS... made a serious error and bought an LG dishwasher. It was rated #2 on Top Ten Reviews. It broke after 1 1/2 years! Repair has send five different guys over a one month period and no one can fix it! Rather than LG just admitting that it's a piece of crap and replacing it, we are dealing with this circus show.) Never again, LG! NEVER AGAIN.

My refrigerator stopped working last Friday. It is 2 years old. We called immediately to the call centre. They promised to cover my cost of labour with a local provider. They gave me a number to call the local provider to arrange a time. When I called the provider, they informed me that LG has to send them a work order number. So I called back LG and they said they would expedite this by the end of the day. Nothing happened. I called the provider and no luck. So I called back LG. They told me the same thing, and told me they would call, text or email me by the end of the day. In total, I have called LG 7 times, and a total of 2.5 HOURS on the phone with them.

I am now a member of the LG compressor club? Unit less than 2 years old. Compressor already shot... Ice maker not working... Food spoiled. We are having to replace this compressor, but since it appears the new one will fail again soon we are saving for another fridge asap. Worst appliance I have ever owned.

We have owned this for just over 2 years. Then we started having problems with cooling. After many painful conversations with LG, it seems it needs a new compressor. Good news! The compressor is covered under their 10 year warranty. Bad news: Parts only. More bad news: Parts very hard to get. More bad news: NO ONE works on LG appliances (We didn't buy the extended third party warranty).

I bought my LG Refrigerator LFX28968ST March 2015 and after 3 years my compressor breaks. A repairman came to my house and charged me $450 in labor to install the new part. LG covered the part but I had to pay the labor. I wasn’t very happy about the situation but I had no other options but to pay. The repair man installed the new compressor and the refrigerator seemed to be cooling. The next day the refrigerator stopped cooling again. I called the repair man and he came back out to my house worked on the refrigerator for about 1 hour 1/2 and told me everything was working properly.

Ice develops under the freezer part of this refrigerator (LFX28968ST) which is 4 years old. I have to chip the ice out. My sister also has a LG french door refrigerator that is 2 years older. She also has this problem. When calling LG to see if I could have my tech fix it I was told the only solution was to have a certified LG repair person come to my home. Customer service at LG had no idea what I was talking about. In a search online I found how to fix the issue and also read this is a common issue with LG french door refrigerators. $1,200 estimate from an authorized LG repair person made me rethink buying another LG product. I will fix it myself and do more research on companies that stand behind their products.

We purchased a new LG french door refrigerator from Spencers in January, 2015. The 2 year full warranty was purchased at that time. The refrigerator compressor broke in May, 2018. The compressor was warranted but NOT the LABOR ($600). After researching, found there are tons of LG compressors going bad. LG should stand up and warranty their bad products when they know there is a problem. There is only 2 of us using this appliance and should not have happened. $2,500+ and this is what we get. I will never purchase another LG product!!!

LG French Door Refrigerator LMXS30776S. Loud noise, sounded like a fan or something. Called LG, out of warranty repair. Charged me $135 to schedule an appointment. Had a morning appt. Tech arrived in the afternoon. He seemed to be guessing at what was wrong. Started taking apart the bottom freezer drawers. Asked for a hair dryer, and said since he was new he didn't have a steamer. Finally left without repair and the freezer drawer off the track. Worst service ever. Never will I buy an LG product again.

Model LFX28978ST/00 3 door refrigerator - After a horrific hurricane unit stopped working. Contacted LG after power was restored months later. LG repaired charges total $300 for 2 visits and repair. Unit worked 4 days and stopped. Repairman never return or took my many calls. I stopped payment on a second check, he then called and said my unit was defective and was not fixable. LG was suppose to follow up with us. We are seniors and we’re insulted by LG staff who told me the repairman never contacted them. On follow up LG then told me the repairman was incorrect. Check this product on the web. This unit has major defects. Stay away from LG. They don’t care about its customers. Feel free to contact me.

Very dissatisfied with this product (LTCS24223S 24 cu. ft. Top Mount Refrigerator). If I could give it negative stars... they'd be in the triple negative digits. I purchased this unit in 2015 with a one-year extended warranty. Thank goodness for the extended warranty because it needed service a few months prior to the extended warranty expiration. There was ice buildup behind the icemaker as well as behind the entire back panel - between the back panel and the cooling coils. I've always left enough clearance between the vents and the food so as not to block any airflow. When I asked about the ice buildup, the repairman said this was an LG thing. WOW!!! AN LG THING... REALLY!?!? Wish I'd known that before I laid down my $1,409.27 for this fridge.

As soon as the warranty (1 YR) was over... Problems started. Temperature changed by itself; called LG they connected to the unit and fixed it, but continue to ask for me to get extra warranty (I did not). Unit started icing inside and water inside as well, after several (self do it yourself) defrosting, problem continued. Called LG again and they said they could not take care of it, that I needed to make appointment with them to have it fixed. I told them I would take the frig/unit and drop it in front of the store explaining to everyone what was wrong with it and worthless it was. They got connected online and reset it and it worked fine for a while. Now it's doing it again.

While recently reading a Consumer Reports article about recommended refrigerators, I noticed that LG got very high ratings. Given my experiences with an LG refrigerator, I was shocked. Six years ago, we were so pleased with our LG top-loading washer/dryer so decided to look at their refrigerators. I saw the one I wanted right away -- stainless, French door refrigerator with a huge amount of room inside and outer door ice and water dispenser. Loved the interior lighting, too. After looking at this one, I knew nothing else would make me happy so we plunked down $2500 for it, on sale no less! It ran fine the first year and I was the envy of anyone who came to our house and admired it.

Don't buy this thing. LG's warranty is a joke and Costco won't let you return after 90 days. I have been trying for 3 weeks to get my 3.5 year old LG refrigerator fixed under warranty, no one will touch the thing. 3 weeks without a refrigerator and all LG does is give me phone numbers for "authorized" repair places that don't answer or refuse to work on LGs anymore. Their fancy compressors are failing and there are class action lawsuits working through the courts. Stay far away!

LG French Door Refrigerator is 1.5 years old and cooling system is intermittent, lost entire content of unit. The ice in the ice machine melted while I was away and ruined my hardwood floor ($450 repair for floor). The local authorized service techs said they have had others LG refrigerators have the same problem. Called LG and was able to schedule a technician to come out after 4 tries. I canceled before he came out because it was working again but since it was prior to the 24hr period they would not refund me. The tech said it would be hard to figure out what is wrong if it working. He suggested that he not come out and wait until or if it has problems again. He said he thinks it is the compressor which is $250 + 125 service call to fix but no guarantee that is the problem.

We purchased an LG Counter Depth, French-Door Fridge (LFXC24726D) from Costco 21 months ago. We have been working through Costco Concierge Service, LG and our semi-local repair crew. The problem was diagnosed with a major leak in the system. The local repair crew replaced the compressor, two evaporators, and a dryer. The repair lasted about 24 hours. On the subsequent return visit, the tech checked for dye leaks on all of their solder joints. None were found and the tech deemed the fridge as not repairable.

LG French Door Refrigerator is 4 years old and developed a leak in the cooling system, the unit no longer cools, lost entire content of unit. This is the second LG we’ve owned, first unit lasted only 7 yrs. Authorized service technician quoted labor charge of between $700-$1,500. None of the local authorized service techs had anything good to say about LG. LG customer service center is not terribly helpful; called a number of times, each time got a different story, they were only able to follow the script and there was no way to escalate to a supervisor - very frustrating. Bottom line, will never buy an LG kitchen appliance again.

Bought a $2600 LG refrigerator 3 years ago. It no longer cools and has ruined the contents twice. First repairman refused to do any warranty work for LG. Second repairman said that parts are covered under the warranty, but labor will be $390 - $450. THIS IS THE BIGGEST PIECE OF JUNK THAT I'VE EVER PURCHASED. I wished that there was a "Lemon Law" for refrigerators.

Bought a nice looking LG fridge 3 years ago. Worked for about 2 years. On the 3rd year, the freezer does not cool. Called LG and was able to get a technician to come out. Fridge was fixed after $280 in labor. Was told the compressor was bad and there was a leak in the system sealed system. Thank God the parts were under warranty. 11 months later, freezer is not cooling again now. Call LG and they wanted $125 trip charge plus $250 for labor before they will come out to take a look at it. Give me a runaround. For a $3000 refrigerator I would of expect it to last more than 3 year. My old $700 whirlpool fridge lasted me 10+ year.

Fridge is 15 months old and the compressor went out and ruined all of our food and the repair labor was over $450. The repairman knew immediately what the issue was and said that LG knows they have issues with the compressors. I would run far away.

We purchased an LG french door bottom freezer from Home Depot July 2017 and the top refrigerator area will not maintain a safe temp. I have contacted LG customer service numerous times, it is still under manufacturer warranty however they have been unable to find a technician that will service our rural area, 4 referrals and no service. They "assure" me they will find someone to do repairs however it is nearing a month without proper working condition of refrigerator. Poor customer service, poor quality of product. Beautiful but non functional. Definitely do not recommend!

Bought this LG-fridge (24726S) about 2 yrs. ago at Best Buy. First Problems occurred after one year, now after 2 years fridge doesn't cool (freezer temp at 33°F). Five tries to get LG customer Service failed after waiting time of more than 15 minutes. Worst customer Service. // And: we have the same Problems with our LG fridge in our German home. For sure: never ever again a LG product!!! Where are your made in the USA products???

Everything is kept at a good temp. Have had zero mechanical problems. Its appearance fits in well with new, update kitchens. If there are questions, the company immediately responds.

This unit really fits into the flow of the kitchen. Shelf height is adjustable and easy to accomplish. Very helpful with holidays and entertaining. Great supply of ice, easy to use door dispenser for fast access. Easy to see what is in the ref. even when fully loaded.

I paid $1900 for the LG refrigerator thru Pacific Sales. Two weeks out the freezer door broke and had to be replaced, a week later it needed the ice maker replaced. They refused even though I purchased a warranty thru Pacific Sales. Never again any LG product.

Guess we should feel lucky our LG Model LFC25770SB French door refrigerator lasted 8 yrs. I was still shocked, considered it new. Woke up to find ice melted and freezer food all thawed. Thought possibly drawer was not closed. Had to throw out everything from top and bottom. Compressor blew and was told 7 yr warranty. LG referred me to parts company. $200 for compressor. Repair company said have to order through them or won't guarantee work and said $850 to fix.

My side by side LG freezer (model LSXS26326W) which is only 2 years old has had the freezer die on it 2 times already. It makes no ice and the freezer temperature is up to 40 degrees even though it is set to 0 degrees. We have called the LG company several times but they keep repeating the same thing, "Adjust the temperature." But we have adjusted the temperature several times but it does not help. We are seeing that others are complaining about a faulty compressor. I would not recommend this unit to anyone and please before buying any appliance check around and gather information to see what the best one is. I am really upset and I have lost all my meat and frozen food.

Our upside down fridge has been tremendous with inky 2 exceptions. The door trays are too flimsy, even though I do not load them with too heavy items. The freezer baskets allow things to fall through or get caught. The baskets need to be of a solid material and not open weave.

I love the space the LG refrigerator gives me with french doors. The freezer at the bottom is a plus and plenty of room. Don’t have to drop food on my foot like a side by side. The lights make it easy to see everything. My lunch meat tray is a plus. Buy LG appliances. You will not regret it.

The door inside a door design seems like a good idea. But doesn't work very well. The inside plastic door is always open and in the way. Even if you take the time to latch it closed. Next time you open the door. The inside plastic door is open and in the way again.

We purchased an LG French Door LFXS29626B refrigerator 1 1/2 year’s ago and it stopped working about three weeks ago. All the food In the bottom freezer dethawed and no ice is disowning from the door. I have called LG numerous times and had their tech out three times. He said it was the compressor and ordered the part, came back five days later installed another part (apparently just because the part came in what appeared to be a new box did not mean it was a new part). It still doesn't work. Meanwhile we’ve been living out of coolers and LG gives excuse after excuse when I ask to speak to a supervisor. Had I known about the class action suits that have been brought against this company I would not have bought this piece of junk. As for “customer service” LG would does not know what that is or care to provide it. This has truly been a horrendous experience and they should be held accountable.

The icemaker gets stuck, manually need to separate cubes. Also makes popping noise. Door seals get black mold. Stainless finish is impossible to get spotless even with dealer's suggested cleaner and etches unlike my Miele dishwasher stainless exterior which cleans up perfect effortlessly!!

Our LG refrigerator has been going strong for over 10 years. Since our kitchen is small, we were limited in the size of refrigerator that we could purchase. LG fits in the kitchen perfectly and for our family of 2 adults and 2 kids, we are able to fit all of items that we need in it. One feature that we love to this day is its ability to produce cubed or crushed ice. It is roomy and easy to clean. Another feature is that fingerprints do not show on the front exterior, which is great when you have little kids.

The freezer compartment is large, lots of room. The refrigerator itself has lots of space in the door for a gallon of milk and other large containers. It has 2 drawers that are pretty big for deli/Vegetables.

The unit is larger than the one it replaced. French door gives more flexibility than side by side. Also, it has a door in door feature. Very good for conserving energy. Very nice looking and lots of room. I'm very happy.

The LG refrigerator has beautiful design inside and outside. Very well lit. No problem except it made a low noise every 15 minutes which was fixed by the store's repair section.

My LG fridge is a dud, within months of ownership, the door shelves broke off, the snack drawer cracked, and during Summer, the freezer does not freeze; needless to say, it does not make ice, and your food is constantly ruined. Forget about ice cream!

I purchased my refrigerator in November of 2014. I began to have performance issues with the cooling fan within two weeks of operation. After a remote diagnosis I was told that the cooling fan was freezing up; when I asked about repairs I was told to just insure that all doors and draws were tightly close and to check all seals were air tight, bad advice. Between November 2014 and April 2016 the same issue continued to occur. After a series of calls and two more visits, LG would no longer return with pay; this was an ongoing issue. With no further help from LG the repairs were completed in 2017 through use of my home appliances insurance.

I bought a LG refrigerator. After 2 years the display window started to go black. I call LG and the store I bought it from (Pacific Sales). The LG representative was no help. She gave 2 numbers to call for repairs. One said he was not accepting new business and the other said I was out of his service area. Pacific Sale said "I did not buy the extended warranty", they could not help me. This is obviously a manufacture defect. I have never used any kind of cleaner of liquid on this refrigerator. I would recommend not buy LG Refrigerator.

The LG refrigerator works great and looks great. My only complaint would be about the way the top on the crisper drawer close. You have to be very careful or you will break the lid off of the drawer.

I wish I would have come to the website before I bought my LG Refrigerator (LFX3192EST/04). My refrigerator is a beautiful model but you buy a refrigerator for how well it works not how beautiful it is. I'm not going to go into all my problems because I have had the same problems everyone else on this website has already stated. I'm have been without a working refrigerator now for a month. I have had a service guy out to my house 3 times and still not working. I'm currently in the queue for LG to call me back in the next 24 to 48 hours to schedule another appointment which is usually a week out. So to make a long sad story short DO NOT BUY A LG REFRIGERATOR as their service is the worst I have ever seen.

I also am having problems with my LG Fridge, it went out on 4/30/18. From one day to the next everything was defrosted. Almost $500 in food. Called LG and they told me that the compressor is under a parts only 10-year warranty, and I paid the $135 fee for out of warranty repair. Found out that we had purchased the fridge almost 2 years ago, so the fridge is under a 0-5 year parts and labor factory warranty, and a 6-10 year compressor warranty. So after 45 minutes on hold LG is issuing a credit of $135 and sending a tech out with a new compressor out to my house on 5/2/18. Hope this fixes my fridge...

In January of 2016 I took delivery of a set of LG Black Stainless Kitchen appliances from Lowes. I purchased stove, refrigerator, dishwasher, and microwave. They were very expensive and what I consider to be "high end" in terms of models. Within a short time, I began to notice the refrigerator scratched at the drop of a hat. This was not my experience with prior stainless appliances. I learned the "black" stainless just has a black film on it and it is not the true color of the stainless.

We recently redid most of our house and replaced all the appliances. The LG was the best priced ref we found it at Costco. It had everything we wanted and some things could have done without. It nags us with a noise that means we should close the door. I find myself talking back to it. But at least it never gets left open. I would buy it again. But I hope you will discount your products a little for the victims of all the tragedy in our country. So many have lost everything and need help.

My friends, daughter and I all bought LG. The cheap plastic shelving crack needed replace at our cost, some have had the cooling part go out within 2 years of purchase and use and cost more to fix than buy a new one. LGs are a piece of crap! Never own another one!

I am retired and live with my dog, so I bought the smaller, narrow LG Refrigerator, with freezer on the bottom. It doesn't look big but it holds a good amount. I love the drawers in the freezer, no more losing things!!! And the veg. drawer works better than any I've had before.

The ice maker is inside the freezer door and the bin is very small. It doesn't make enough ice for my husband and me. It also shuts off. A small dribble of ice has to be chopped off the front to get it started again. Very disappointed in this aspect. Also only two positions to adjust each shelf in the refrigerator part. Not very accommodating.

6 year old 4 drawer French Door refrigerator... Door flap hinge breaks after 2-3 years use. Vegetable bin corner cracks. Now have no ice with ice maker. I live alone and there is gentle use with this appliance. The icemaker was always blocked with ice cube clumping with constant opening and physically breaking ice up... Very disappointing! I will never buy again.

I bought an LG 25cft french door refrigerator several years ago and I just love it. So big and roomy, I hope it lasts many more years!! Nice stainless steel look and well lit.

LG Refrigerators has good quality. Quiet and works wonderfully. We've had it for three years. LED lights are great and well placed. But workmanship on freezer door seal needs improvement.

I love my LG refrigerator. IT IS STAINLESS & a bit hard to keep shiny & clean. I love the performance & it is easy to clean. I would purchase another LG appliance.

The LG refrigerator is one of the best refrigerators I have ever owned. Keeps everything cold and fresh. Even when the power went out because of hurricane; food lasted overnight till we could get gen. Only problem is the ice maker doesn't work well.

I love this refrigerator. It has so much room. One of my favorite parts are the adjustable shelves. It has two vegetable drawers and one large snack drawer. Bottom freezer is nice as well. However, the ice maker is a little slow to make ice but not that big of a deal. Overall this has been a great addition to our home.

First one failed in 10 months. Customer service was a nightmare. They finally agreed that it was a defective product, but would not return my money. I had to take another fridge from them. UGH.

Wish the water dispenser was made differently and wore better. People always push the wrong button and ends up on the floor. Also wish the freezer could organized better.

We have a "studio" series LG bottom freezer 3 door fridge. Excellent lighting, easy access to everything, water & ice in door. Only drawback is the water & air filters are kinda priced.

The large LG refrigerator is simply terrific! It has 2 freezer drawers on the bottom and a really large refrigerator section with a giant pizza-width meat drawer. We chose the stainless steel finish and, admittedly, it is hard to clean but looks so nice when you polish it. The top double doors have just the right storage on the inside. The 3 fruit/veg. containers are nice and big. In the freezer I have unplugged the ice maker, because it took up too much room and simply leave an ice tray across one side of the top section divider. It allows for sections of food to be stored without being in a jumble. It is a very large and tall fridge and I didn't mind doing without the cupboard section that usually is hung above. I found 3 woven baskets that simply sit on top and look very nice there.

It works great except the ice maker doesn't make enough ices for a family of 3. Other than that, I like what I purchased and will buy another LG fridge in the future.

I absolutely love my LG refrigerator. Its middle drawer can go to 29 degrees. Great for water bottles and beer. The inside is very spacious and if the filter runs out on a Sunday night, you can still use water and ice not like another brand.

Keeps food at the right temperature. It freezes properly. Food space has more than enough space than you need which is awesome. And sometimes they throw in extras like container for eggs and bacon.

I like my LG refrigerator model because the three freezer drawers are below the refrigerator. The freezer compartments do get smaller the lower the draw is because of the internal machinery of the refrigerator but that is easily overlooked. I think the drawers, especially the front faces of the drawer, need to be a sturdier plastic than what is provided, but overall, I’m pretty happy!

I purchased an overpriced refrigerator that had numerous problems and after a few years, I gladly replaced with a new one of different manufacturer. The LG french door refrigerator was the worst product I ever owned.

My fruit and vegetables drawers of fridge dries out everything. My mushrooms become dried in 3 days. I had the technician call and got charged for it because he told me new fridges are like this now, you need to wet all fruit and veg and put in a plastic bag to keep them moist. But when I do this I now don't have dry celery I have rotten celery. These bins are just a waste of space. I wish I has never bought an LG fridge/freezer and will be telling my friends. I would NOT recommend them ever!

I needed a refrigerator that would fit in a narrow kitchen but would hold a lot. LG had a french door model (bottom freezer) that fits in my narrow kitchen, but is surprisingly roomy with adjustable glass shelves. Nice!

The LG stainless steel is very sensitive and scratches easily. It is very noisy and frost constantly builds in the freezer. Ice comes flying out every time you open the freezer. And water accumulates in back of veg drawers.

Stay away from LG fridges. I have one that the ice maker has NEVER worked. Can't get repairman out because LG do not pay their repairmen. JC Penney keep blaming it on LG and LG blames Penney. Meanwhile I am still paying on a fridge that is still under warranty with extended warranty, that I can't seem to get nothing done! BUT THE RUNAROUND! Still not through, that what small claims court and Fox 4 News is for!!! It just a shame to have to go to this extreme. Whatever happened to, if you're not pleased just simply return and get a full refund! Also, according to their reviews, I am not the only one unhappy!!!

I like the refrigerator, however, it stops working when it needs to be cleaned. The ice maker does not work and the door racks break easily. It is not children friendly.

I am completely appalled because I have been dealing with this issue with our refrigerator NOT WORKING for almost 5 months from LG. The model I have is model # LFX31925ST and I have had 3 LG technicians come out since December, and all three have diagnosed a different problem. The first technician ordered parts, looked at the refrigerator (did not use the parts he ordered and left them in my home) and simply checked the back of fridge and said it would be ok and gave it 48 hrs for it to cool. It did cool, began making ice again and that lasted 1 month.

Customer service for LG is not helpful and gives you the runaround. Most of the appliance repair companies I have contacted will not even work on LG. This refrigerator (Model # LFXS29766S) stopped working in just over a year just when the warranty ran out. Purchased from Home Depot and they are no help either. I have read so many negative reviews since it stopped working. Wish I had seen them before I purchased it.

The GE refrigerator I have in my apartment is very small. Can't buy a lot of cool foods in it. Have to plan over the month to buy cold food to make the meals throw out.

Aesthetically, this LG French Door refrig is great looking; however, ice maker is quite poor. Ice freezes solid inside and the dispenser is useless. After 2 years the rubber piping on the right-hand side needed to be replaced. The plastic on the tray cracked as well as one of the bins. This despite the fact that we are all adults in the family.

My door in door refrigerator ice maker makes very little ice since day 1 and stopped working 2 weeks ago and then noticed my food in freezer was thawing out. Had to trash some of it. I called LG since it is only 5 months old. Got the runaround like they did not want to come out. Technician comes out today and says compressor is bad and tells me it will be another 3 or 4 days before he can return to replace part. So I spend $1500 on a fridge and 5 months later they cannot immediately fix it!!! I should be able to claim lemon on this and now I find out LG and Samsung are not good refrigerators to buy.

Ice maker and compressor had to be replaced. Ice maker during first 90 days and compressor in two years. Getting repairs was very difficult. When compressor had to be replaced I was told soonest they could do is 7 days. Meanwhile food is spoiled.

The French door refrigerator we bought is awesome. There is so much room. That said it does make the freezer a bit small but I love the 3 different spaces. The new black stainless is terrific, no fingerprint marks and easy to spot clean when needed.

Purchased Lg refrigerator in November 2015. March 2018 compressor went out. Lost contents of freezer and refrigerator. Cost of compressor covered but installation and parts needed to replace compressor not covered. Cost me 600$. Average life of refrigerator 14 years, Not LG, Reviews report that there has been a class action suit against LG for this problem.

My LG French Door, Two Drawer Freezer-On-Bottom LMX25964ST/02 - Purchased in 2011. This unit has had numerous technical calls due to icemaker not working (replaced x2), compressor replacement (replaced x2), a clog in the copper line that the tech said is quite frequent for this unit. I have thrown our SO, SO much spoiled food and have suffered water damage on my hardwood flooring. The LG Customer Service is Terrible! The Philippine call center people keep saying "I am so sorry for your trouble!" and the Alabama center of supposed managers are beyond rude! Jessica actually told me that I could take it or leave it when I was trying to determine if it was even worth having yet another LG factory service tech come! Put on hold forever and Jessica just sounded bored with all I had to say.

Bought this $2600 fridge (LG LMXS30776S) in 2015. A week ago, noticed frozen fruit was soft enough to crunch. Took temperature of fridge and freezer compartments. Fridge: 49 deg F, Freezer 33 deg F. Compressor running non-stop. Pulled covers on evaps, partial frosting. No error codes. Got a replacement fridge off Craigslist that weekend. Plugged LG fridge back in, compressor comes on, but there is no cooling now. Indicates leak in sealed system. No error codes anywhere. Called local appliance shop -- $700 and it could take a month. Complained to LG on Facebook, they responded that they have a tech that could fix it total/flat rate of $375. Unbelievable. Pretty sure what happens with the compressor failure is that the refrigerant leaks out and the compressor keeps running harder and longer until it burns out. Can't believe that there aren't any sensors to at least shut it off before burning out. Won't ever buy anything LG again.

LG LFXC24726 French Door Refrigerator - 36" - 24 cu ft - I purchased this appliance because I heard positive things, and it was the only fridge/freezer that would fit in the cabinet space. When my appliance was a year and 1 day old the fridge had ice build up and ruined the condenser, which I had to pay $500 00 to replace. Since day one my freezer door does not open all the way. I tried everything to no avail. Customer service is a total joke and rude. Never again!

LG refrigerator (French door/expensive) had to have compressor replaced at 2 yrs, $800+ in labor, parts took 3 weeks to arrive from Korea so without a ref for all that time. Now a couple years later it went out again, compressor, evaporator and other parts replaced. It doesn't cool and is deemed unrepairable. Have spent another $905 in labor. Asking LG to at least reimburse for labor but not getting good support. Product is not good quality apparently and parts take an unreasonable amount of time to arrive. Warranty support inadequate under the circumstances.

LFX 28978ST French door refrigerator - Paid over 3 thousand dollars for this beautiful worthless excuse for a refrigerator. Stopped cooling for the third time in the past year (only 5 years old) and once again ruined everything in both compartments. Compressor out again. This will be compressor #4 (one wouldn't work out of the box) and repairman says not worth fixing as they go out all the time. Signed up for potential class action by one of the internet law firms but they sent me an email a few days ago saying they were not continuing the action. Said they would send my issue to LG as they are very customer focused. The next morning found all food ruined and compressor out. Customer focused... NOT!!! Please please please do not purchase this or any other LG product.

Purchased French Door LG refrigerator from HH Gregg on 10/12/2016. Easter Sunday the ice maker did not work, the freezer followed. Called LG and was told that our warranty had expired. The warranty only last for one year. They said they would send out a technician on Tuesday. The Tech arrives and said he has to order the part (compressor) which would arrive on Friday. He is off on Saturday and Sunday so he would be back on Monday. The tech said that there are not a lot of tech that work on LG Refrigerators. Something is wrong any time a compressor goes up in less than two years.

No one works on them hardly, read below... Not good experience... On 1/16/2018 my refrigerator stopped cooling & freezing. (Linear Compressor Unit), Model LFXS24623S, purchased for (note, compressor under 10 year warranty). My problems started in in mid-January 2018. I made the call to LG. There is a very good chance that the refrigerator has a compressor issue based on the symptoms per tech support. Tech support provided me with (4) certified LG service companies to call to schedule a service visit. Out of the four companies none of them would take the job. One was out of range, two did not work on the linear compressors and the other was not working with LG at this time.

Run away as fast as you can from any and all LG French Door Refrigerators! They are beautiful on the outside but are like a rotten apple full of worms on the inside! We were taken in by its appearance and didn’t realize that its running parts are defective! Reviewing many of the other comments there is a reoccurring theme, that of ice makers, compressors and fluid lines within a 3 year period. Don’t be fooled. LG knows about the problems and defects of this refrigerator, when you call the LG repair number the prompt even asks if you are calling to repair the ice maker!

I have own this refrigerator for 4 year, purchased from Home Depot. First year-replaced Control Panel, 2nd year replaced upper ice maker, right now the water on the French door comes on at random and floods the kitchen when we're not home, condensation is on the outside of the water and ice compartment and door. The refrigerator freezes all vegetables, milk, etc. Spoke to LG, was told I should have gotten the extended warranty. The refrigerator has not performed correctly since purchased. I feel cheated and used.

My daughter bought an LG Refrigerator about 2 years ago at a cost of $3,000. It doesn't cool. In the last few months, she has spent another $1,000 on a new compressor and Freon leaks. It still doesn't cool. I'm told by the repairman that it would be foolish to put any more money into repairs and that her remedy is to buy a new one -- not LG. Based on our experience, I would encourage people to avoid this brand.

LFXC24726S Breaks Often - I have had this refrigerator for three years. I paid more for it (3K) due to the counter depth and it was the size I needed. It's had four repairs, ice maker twice and the dual cooling system twice. Not only does it break down, but it takes forever to get it fixed when it does. There are limited appliance repair companies in my area that will work on the dual cooling system. I live in a large city, so this is hard to believe. Even when someone comes out, they then have to order parts which in the past has taken weeks. I had to go buy a used refrigerator to hold me over until mine could be fixed.

My husband and I purchased $7,000 worth of new LG Black Stainless appliances. The no fingerprinting is nice, but the black stainless is nothing but a film. We are in a 2 person household with no pets. Within the first 3 months there was an area the size of a quarter of the black stainless flaking off where the handle meets the door... And now you can see the regular stainless color. If you slightly touch the area... It flakes off more. There is no repair for this. The finish scratches very easy and even your rings will scratch the door handles when doing nothing but opening the appliance. I do not recommend this finish!

LFX28978ST/00 Refrigerator: I must be one of the "Lucky" ones. Purchased 3 years ago and still keeps food cold... BUT that's about it. Nearly every plastic drawer/door shelf has broken. Within a few months, the large drawer and a couple of the door shelves had broken. I went back to retailer HH Gregg (avoid them too like the plague they are) to request replacements. I had purchased the extended "bumper to bumper" HH Gregg warranty. What a joke that was.

We purchased a LG refrigerator in November, it has stopped working. A repair person John has come to our house 8 times, everything has replaced board compressor, we have lost food as of today. It still doesnt work, we have no refrigerator after we spent 2800. LG corporate office all they say is contract says we fix in home... how many times?

Please please please never buy an LG refrigerator. Ours isn't even two years old and will already have $1k in repairs after tomorrow. The compressor just quit yesterday. A few months ago, the ice machine quit. Take my advice and buy a quality product.

Updated on 11/16/2018: You wait a month for an approved diagnostic person to come. You call, you plead and Home Depot or LG says nothing as they do not consider it urgent. There is nothing you can do except boycott them, use local merchants who will repair your refrigerator. Or if you have great credit just refuse to pay them. It will take them 2 years before the collection people give up or you negotiate a lower price. In my case this is the second compressor failure and the second time it has caused over a two month hardship with keeping food fresh, keeping food safe, extra trips to the grocery.

I bought a high-end LG French door refrigerator from Home Depot. Six months later, the fridge failed to keep the set temperature, becoming too warm to keep food in either the refrigerator or freezer. The LG customer service department scheduled a repairman for week later. They then called and pushed it out another week! Two weeks without a refrigerator, living out of a cooler. I've placed numerous calls to their customer service department and they are unwilling to repair the fridge in a timely manner. Despicable, shameful, customer service! I will not be buying LG again. Beware.

It's been 96 days since my 4-door LG LMXC23746S refrigerator stopped cooling after 2 yrs and 4 months of use, and it's still not fixed. It's leaking coolant, and the compressor, condenser, drier, & evaporator coils need to be replaced. Countless hours of frustration dealing with LG Customer Service trying to get them to honor their 10-Yr Warranty and issue a refund, which they told me they can only do after an LG authorized service technician tries to fix it and deems it unfixable. Since then, I've had 5 technician visits, 2 tech no-shows/cancelled appointments, wrong parts ordered (took 3 weeks just to get the parts), over the last 96 days. Endless days & hours on the phone with LG being lied to and referred to companies that can't even fix my sealed system fridge.

I purchased this LG French Door 28 cu ft Refrigerator Model # LMX28988SW on 3/10/2011 and was delivered and setup from Best Buy on 3/28/2011. Was told this is the best fridge on the market... It cost almost $2600, but I wanted something that would last. Boy, that sure didn't happen... Not quite 7 years later my freezer and icemaker both stopped working. The ice maker needed replacement just a few months after purchase and now it failed again. I'm sure it's somehow related to the freezer no longer freezing things. I have an International Harvester refrigerator in my barn that was purchased by my parents in 1950 and it still works fine. How discouraging that this LG fridge has already puked out.

I bought my LG French door side by side unit LMXC23746 in 2016 and now after 21 months it stopped cooling. LG's authorized repair guys checked it out, and as they were suspecting (1) the compressor is bad!!! and (2) the sealed unit is leaking!!! Parts are on order and no ETA on when it will be available. Meanwhile get used to living without a refrigerator! As I am reading this seems to be a common problem on recent LG refrigerators. I paid 3 grands for this high-end LG unit and looks like it was a BIG MISTAKE! Never LG again! Not sure if we can sue them for common failure based on the common occurrence!

I bought a new LG kitchen appliance set Stove/fridge in 2015, which cost a little over $5000, the fridge was in my house 45 mins from the store, I hired a plumber to install and connect a new water line for the fridge, after it was connected and plugged in, the water disperser would not work, I phoned LG right away, LG service personnel asked me how old the fridge was, I told her... 45mins, she was shocked and embarrassed, and 4 days later they sent a appliance technician to fix it.

I wish I could describe my experience, but there are no words for the dishonestly, incompetence, run-around, LYING, lack of responsibility, unprofessional, and just plain unethical, horrific conduct this company has shown me in spades and spades and spades. I purchased a very expensive LG Space Saver, side-by-side refrigerator/freezer about 16 months ago. Surprise - surprise, the compressor went out. The labor was not under warranty, but the "part" apparently was. Well, that would require even a semblance of customer service or honestly or even a mild attempt to care about a customer or fix a product. What I got was a vague reference to maybe having someone CALL ME in 2-3 weeks to MAYBE get out there and maybe fix the compressor.

I bought an LG refrigerator in 2013 and the warranty for the compressor was 10 years. In 2017 it stopped working and we spent over $700 and 5 months trying to repair it. After 4 months of the repairs it stopped working again and LG wanted to charge again for repairs and never offered to replace the unit. The appliance was a piece of junk and LG was not willing to offer a viable solution. It was a waste of money, time and food! I will never buy another LG appliance again. Terrible service!