Kolbe Windows and Doors Reviews

Bought our new home in 2001. As early as seven years later, we noticed that the bottom wood rails on the casement windows were rotting in multiple windows. This has continued on many of the casement windows over the years. Kolbe and its retail sellers charge an enormous amount for replacement windows and labor to replace them. As an example, to replace one radius window that is about 24” w by 54” tall - $4,000! So your faulty window is rewarded with a vastly overpriced replacement window. They don’t work with you and then take advantage of you. Although they tell you that they will work with you, but don’t get back to you. Shameful.

Would have given a zero if it was an option. Bought several high end double doors. Had them installed only to learn there was a manufacturer's defect with the locking mechanism and internal hardware. For months the doors wouldn’t lock, would blow open and trip the alarm. Police would come. Disaster of epic proportions. Took literally MONTHS and pulling teeth to get a response let alone replacements, took numerous days threatening legal action before any of these were replaced. And then, the audacity to offer no remuneration for all the additional construction, the days of missed work to babysit the install crew. The fight it took to borders on criminal. I would never, ever, ever buy anything from them and suggest you run fast another direction and don’t look back. In no way did the customer experience match their story. Email me before you buy and I’ll tell you all about it.

I have a older home and replaced all the windows back in 2009. I went down to local hardware store and ordered Kolbe vinyl windows and had a local handyman install for me. My windows still function and look like new. I could not have asked for anything more.

We bought a home they had Kolbe double hung windows installed around 2000. We have 1-2 windows explode from the inside every late Fall Oct-Dec. Apparently the gas is leaking out and created a negative press ore and they spontaneously explode showing glass everywhere in my home. We have to replace the glass and repaint as they break. I've called, emailed, etc and no one has ever returned my calls. The widows are now out of warranty. I would NEVER use this company for any reason.

I am a builder and have built over 100 homes. I decided to use Kolbe Forgent on my personal house. It was the biggest mistake I have ever made. These windows and doors are absolute garbage. The tolerances for hot and cold are an absolute failure. I would imagine it would cost a fortune to retool mfr for Kolbe so they will never do it. Do not use Kolbe for windows or doors. You will regret it.

Swinging patio doors are becoming nonfunctional, lock sets not available, rate all my door window sets 1. Installed when house built in 1998, doors started failing 5 years ago. Need new lock sets which are no longer available. Here I sit with 3 absolutely terrible doors which are very difficult to open and close.

We had our new Kolbe windows installed in 1999 after selecting based upon comparing the quality & workmanship of other popular brands. We have had 2 windows replaced due to gases inside the panes leaking. Kolbe honored their warranty without question & sent their own installer out right away to order the custom-made windows & replace them in a timely manner. We chose casement windows & they have remained beautiful & fully functional over the past 25 years without fail. They still make that suctioning sound when we close them & they block out noise almost completely. Best choice we made without question.

Just got our all wood door and wow the prime cost was a mess, they forgot the plug holes and the door wasn’t even sanded… I should have gotten an Andersen front door like all my other doors. Kolbe used to be soo good.

Kolbe Windows does not have warranty regardless what they claim, new House more than 60 windows and glass doors, finished in 2021, a few windows started leaking the first winter. They send people to look, later came back, look again and then do some repairs, next rain leaking again, some can't close completely. Since then they promised to come and fix and change some failed parts in the mechanism. Today is two years later and I am still waiting. There is no warranty or customer service, just excuses. Very different experience what I had with Marvin Windows. I am sorry I chose Kolbe this time, huge mistake.

Kolbe conducts deceptive business practices. They deliberately misinformed me about delivery timelines for over 6 months. They began having glass shortages in April 2022. The issue worsened by the summer of 2022 but they allowed me to enter into a contract with a 16 week delivery date knowing they could not deliver product.