KitchenAid Mixers Reviews

I bought a KitchenAid Artisan mixer about three years ago. It leaks oil out of the mixer and into the bowl. I am physically handicapped with Lupus and Fibromyalgia and need this in order to mix up certain foods. I now can't use it unless I want oil in my food.

My Kitchen Aid mixer Classic Plus is less than 10 years old and it started leaking oil into the mixing bowl when running. It was one of the last Christmas gifts that my mother gave me and has sentimental value. I thought I would have it for years to come. I was considering fixing it or getting a new one but now will not after reading so many complaints about this problem. It's very disappointing for a mixer that is supposed to be the best.

Today, I just purchased a Kitchen Aid Ultra Power Plus Mixer from Zellers in Saskatoon. My old Kitchen Aid is 30 years old and needed to be replaced, because the mixer was no longer mixing at the slower speeds, which is necessary when first starting to mix. It was only operating at the higher speeds. Fixing it at this point would have been very pricey, and it appeared that buying a new one would be a better option. We had decided that we should check out the parts department online for Kitchen Aid replacement parts, to see if we could salvage this wonderful old machine, that has done so well for me all these years.

While using my KitchenAid KSM150PS0B Stand Mixer it started spewing oil from the unit into the bowl I was mixing a cake batter in. I contacted the Customer Satisfaction Center at 1-800-541-6390 and was asked by the rep how often I use this unit. The unit was bought new on 12-13-04 as a Christmas present by my husband. I use the unit probably 6-12 times a year. The rep told me that if the unit is not started and run 3-5 minutes each week, the unit would leak oil. It does say that you must run this unit each week to prevent it from leaking oil anywhere in the KitchenAid manual provided with the unit.

I received a 5 qt. Kitchenaid mixer as a gift a few years ago and decided to trade up to the Professional 600 for an out-of-pocket cost to me at approx. $150.00. I didn't use the mixer for at least a year, and never took it out of the box. When I finally got around to unpacking and using it, it made what seemed like an excessive amount of motor noise for a new "upscale" appliance. I attributed it to being new and continued to use it sparingly over the next couple of years. The other night I was making a few small batches of pizza dough, and after the first 2 batches, I placed the dry ingredients into the bowl and powered it on. It came on at an amazingly fast speed and proceeded to throw the ingredients all over me and the rest of the kitchen.

I, like the other consumers, thought I was buying a product that would be around for a long time. I purchase the KitchenAid stand mixer two years before I retired so it would be available for me. We did not use it very often prior to my retirement. I was surprised during the process of mixing ingredients for two fruitcakes to see oil being mixed into the batter. My biggest surprise came from the number of complaints about this problem by other consumers. No one seems to care.

KitchenAid Classic Mixer... I have read a lot of reports dealing with oil leaking from the unit and consumers being told by the company to run the machine periodically to keep the gasket from drying out. The KitchenAid stand-up mixers have a lot of grease in the gear case at the front of the unit. This grease heats up with use and residue from the grease has an oily appearance. There is a gasket inside the front of the unit that could leak if the 5 screws loosen up under the chrome ring on the bottom front of the appliance motor head. This is the ring that encircles the down attachment shaft.

From our less than five year KitchenAid mixer, oil has been leaking from the attachment area. The oil is much more than just a few drips of oil. It is now more than I am comfortable cooking with. My husband and I spent what we considered to be a lot of money with the expectation of the mixer working for decades.

Some follow up information on the complaint I filed with Consumer Affairs on December 17, 2008 concerning our KitchenAid stand mixer. We were informed by KitchenAid customer service that we must run the mixer 2-3 minutes each week to prevent oil from leaking. We went to Target and Kohl's department stores and looked at their KitchenAid display models. The display models are leaking oil. According to KitchenAid these mixers must be defective because they have not been run 2-3 minutes each week.

I too had a Kitchenaid Artisan Mixer that blew out the gears in less than a year! I use the Grain Grinder and make my own bread. Well, that machine is not suited to turn the Grain Grinder they make! I too had oil with metal filing coming out of the machine! It finally just died on me. The gears were shot.

I've had my KitchenAid for several years. Just in the past few months it started leaking oil from the top, and it gets into whatever I'm mixing. Help!

My 1 year old Artisan Stand Mixer blew up with a bang and fire sprayed out the bottom when I mixed 3 egg whites last week. Like the rest, I missed the 1 year warranty and had to pay $96.00 for the repair. I am furious. You think you are buying a quality product but find out it's junk. Never again! If I don't get a refund this will be my last Kitchen Aid appliance.

I already replaced three 6 quart KitchenAid mixers and on the 3rd one I changed the gear 3 times already. The last gear lasted only 3 months. Its always same problem, the worm gear. They say that the mixer can mix up to 14 cups, but it can barely mix 7. Also the oil leakes into the dough while mixing.

I have had this mixer 4 years and now it is leaking oil into the mixing bowl area. there are dozens of complaints at this site with the same problem. KitchenAid should be held responsible for this problem as this is not a inexpensive piece of equipment. There must be grounds for a class action suit as there are plenty of people with problems with this product.

We received our Kitchenaid Artisan 150 stand up mixer as a wedding present 4 years ago. The machine was used at Christmas time for cookies and maybe two to five other times per year. About 6 months ago the machine started acting up and we could no longer go above the stir speed, and even at that speed it sounded pained. The machine still stirs, but that is it.

My KitchenAide stand mixer is leaking oil. The mixer started leaking the 3rd time it was used. At first I thought that I had gotten something on the mixer but I got a paper towel to remove it and I smelled of the towel and it was oil. I started the mixer again and the oil came running out again.

I purchased a Kitchenaid Professional 5 Stand Mixer 3 years ago for $450+. It is Model KSM50PER Serial WP5102729. My purpose was for a heavy duty mixer primarily used during the holidays for large cookie dough batches, whipping meringues and stablized whipping cream. It came with a bread hook and a paddle in addition to the whip. Although the literature claimed the mixer was capable of mixing yeast breads and pasta doughs, it's use has not been for heavy doughs, just lengthy times for air-induction whipping. The motor started slowing down and then speeding up again sounding like it was overloaded. Now it has failed totally while I was whipping stablized cream for a trifle.

Below is the letter I wrote to the Personal Edge on the repair (the attempt) of my two year old Kitchen Aid mixers.

I used my mixer 5 times in 3 years for about 15 minutes each time and now the speed control will work in only low and hi there should be a recall on this part but apparantly not.

My KitchenAid Stand Mixer Model KSM 90 WH broke down. The motor continued running, but failed to rotate the beater. The appliance is 2-3 years old.

I bought a mixer on November 2006 and last month I bought an attachment which did not stay in place. I took my machine to the repair shop and they told me that the machine was factory defective, that the screw where the attachments go was off.

Kitchenaid Hand Held Mixer. Blades came apart and broke after 6 uses.

Yet another health hazard! My KitchenAid mixer is leaking like the Valdez--but not in Prince William sound. It is leaking in my baked goods! What is this company thinking? I feel like catering an executive lunch for the folks in the highchairs at KitchenAid. Let them get exposed to carcinogens (cancer-causing). I would like to see a class-action suit against KitchenAid for their lack of acknowledgment of the problem--and correction thereof.

My husband purchased a KitchenAid Classic stand mixer for me for Christmas five years ago. I had wanted one for a long time, and I was delighted to have this top quality machine in my kitchen. For the first four years it was used quite moderately, the only problem being the breaking of on/off plastic cover cover for the knob. I wasn't too upset about that, but when I started taking a bread baking class and began using my KitchenAid to mix the dough, the metal band around the top of the mixer (below the name) fell off into my dough on my first attempt at kneading. Then when I tried to remove the stainless bowl to clean it, the kneading action had wedged it so tightly that I had to call my husband to help me release it. I e-mailed KitchenAid and had a back and forth conversation with Ian who quoted the company policy of not offering any help beyond the one year period. I am so disappointed in this machine, and I really don't want to have to buy a new one. If I have to purchase another mixer it will never be a KitchenAid.

We purchased our KitchenAid Stand Mixer in 2004. We chose the more expensive KitchenAid brand because of the general consensus that it was the 'Best' on the market and would last you a lifetime. While my wife was working we only used the KitchenAid 3 to 4 times per year, but since November 2007 it has been used more often. Well, in mid January, 2008, while the KitchenAid was being used, it started to leak oil from various places around the motor head; and oil dripped into the mixing bowl from the beater shaft. We called KitchenAid's Consumer Interaction Center 1-800-461-5681. After explaining we had an oil leak we were informed that we had to take the machine to one of KitchenAid's service centers to have it repaired; we were given a local service center telephone number. When we took the KitchenAid to the service center we were informed that this type of oil leak is 'common' especially when the machine has not been used very frequently. We were advised that the motor head gasket dries out when the machine is not used very often, and then subsequently leaks oil. We were advised that it was necessary to run the machine every few months even if not using it to cook with, simply to prevent this motor head gasket from drying out. We were given an initial estimate of $90 to repair this leaking gasket.

Approximately ONE month after the generous one year warranty on my $300 kitchenaid mixer expired, it has stopped working. Since purchased, I have used it about 10 times. This most recent time, I was mixing pudding! The mixer works for about 10 seconds then fails, if I switch the speed it will start to work again for approx. 10 seconds and quits again. I e-mailed kitchenaid to ask if this was a common problem or something that could be fixed, and all they offered me was Our records show the warranty has expired on your mixer, if you can prove otherwise please provide us with a receipt to prove so, otherwise, your out of luck (well I added that last part but that's basically what I was left with). I purchased a Kitchenaid over a sunbeam which was half the price because I was under the impression that Kitchenaid was THE BEST. I will never purchase another kitchenaid product and I will make sure that every single person I know hears of my story.

My one-year old Kitchenaid Classic mixer's motor burned out today. This is my fourth machine in 32 years. The first machine lasted 25. My last machine was returned to the company after one month due to a defective motor. The quality of this product has declined significantly. I will be buying a new mixer, but it certainly will not be Kitchenaid.

Kitchen Aid stand mixer--yes, another oil leaker. Is it just me, or do most things built in the USA leak oil? I will not say the company name, but that company's motorcycles are known to leak oil, also.

Our three year old KitchenAid Pro 5 Mixer, model KSM50PWH, stopped working. We use it about once a month. Repairs will cost over $100. The total cost of ownership would then be $450, and we would have used it 30-40 times. That's about $12-$15 per use. No more KitchenAid products for me!

My KitchenAid mixer has been leaking oil from the motor area for over a month now. It literally drips whenever it's in use. After reading all of the complaints, it sounds like KitchenAid needs to recall a bunch of them. I contacted them and was told it was not under the warranty and I could drive over an hour to have it repaired. I am frustrated!

My kitchen aid mixer is 4 years old and has only been used 3 times at Christmas until this year. When I started to bake this year, oil started to leak from the motor. Of course the cake was no good. I then started to look around for getting it fixed. The cost of repairs is not worth it. Considering what you pay for the quality of kitchen aid, you would think with all the complaints of this problem the company would make good for their poor quality of parts.

They seem to want to cover it with the warranty; but since I don't have the receipt I have two options, have them send a refurbished model - or try to get the store to get me a receipt and they'll send a brand new replacement. Currently I am waiting to see if the store can help with the receipt. I will only be satisfied with a brand new replacement; but either way a brand that boasts it's high quality and reputation should not have such elementary problems. I will be looking at other brands in the future. I love the episode of How It's Made when they said something like It only takes a few hours to make the mixer, but it's built to last a lifetime. Whose lifetime are we talking about?

I purchased an Artisan Kitchen Aide standing mixer and used it only three times and the gears are stripped and it now makes a grinding noise. I am afraid to use it! I did a check on the internet and was shocked to find countless complaints about the mixers with the same (and more) problem. Plastic gears that melt and strip (as mine has done) and leaking oil! I am angry as I feel I have been taken in by a name and promises of high performance. I read countless complaints of being charged $89.00 for a plastic gear replacement (just the part, labor not included) which will only break yet again. I am really disappointed in the company for selling a product they are well aware is defective. I am not going to allow them one second of my time to put me through what others have reported online. We will look for a honest company with true professional standards that can supply us with a mixer that deserves our hard-earned money.

There been a number of complaints. But nobody seen to be responding.

My 12-cup heavy duty KitchenAid stand mixer jammed while kneading a batch of bread dough. Now the motor clunks and doesn't work. It's bad enough that a quality appliance fails, but the lack of service availability is unreal. I live in Milwaukee, a large city, but KitchenAid cannot recommend a local repair shop. And the local repair shops that I've called will not touch KitchenAid mixers. So, I have to take it to Madison (over an hour drive) or ship it, and that's a lot of money. Or maybe I should just replace it?

I was just checking the web to see about our unit leaking oil. Your site was the first one I looked at and that was enough. Is there a recall on these kitchen aid mixers or what? Its a joke if there isn't. As like so many we barely use the mixer.

A person spends extra money thinking that they are getting a better product. NOT with Kitchen Aid Mixer, KSM150. We use our mixer 2-3 times a year to make cakes and candy for the grandkids. This Nov., 2007, we had to throw away a cake because OIL leaked from the motor. The cost of parts are extremely high, and if I can not repair it, how much will labor cost ? I am extremely dissatisfied with this Kitchen Aid Mixer.

To my disappointment within two years my KitchenAid mixer started leaking motor oil. I was told it was due to lack of use!

My KitchenAid Mixer Model #KSM150PSCV was purchased on 5/1/04. It was given to me as a gift from my husband after moving into our dream home. I have always wanted a KitchenAid Artisian Mixer and he surprised me with one to match my granite counter tops. Recently, I was making a pound cake and noticed dark dropping in the batter. At first I thought I had spattered vanilla extract but realized that I had not even added the extract.

I bought the mixer to use only when the holidays come around. I never even made a batch of cookies in it. I used it about 20 times and it disintegrated on me. I took it to a regular repair center to be fixed and they showed me that the bushing had shattered and the shaft was bent. When I sent it back to the company for repairs, they said it wasn’t under warranty any more as I didn't drive 6 hours to one of their repair centers.

I bought a kitchenaid stand mixer online from Kohl's in Jan. 2003. The mixer has only been used maybe four times a year and leaks oil. I was told it leaks from standing from a Kithenaid rep. when I called with concerns. My Mom and Daughter-in-law both have mixers. My Mom has not used hers for a couple of years because of health reasons and hers does not leak and neither does my Daughter-in-laws and she uses her very seldom.

only to find the service center was closed. I called KA and was told there was no place in the Houston area (the 4th largest city in the U.S,) that services the KA and that I would have to send it to Michigan, at a cost of $35.

I am a small service entity here in the state of WA. I do service on KitchAid mixers. One problem that I find with the mixers is oil leakage (especially)on K45/ K45SSWH / K5SSWH models. This oil leakage can be corrected by replacing the #4162324 gasket that seals the top half from bottom half of the mixer. I also stock these gaskets and have them available for sale. As for a definitive reason as to why they leak oil, I would say its either from too much use or too little use. But when they start leaking the only thing you can do is get them repaired (gasket replaced).

My wife has limited use of her hands, cannot use a handheld mixer. She has (had) a KitchenAid K series mixer which, after four years, failed. I discovered that a gear in the power train is plastic and had shattered and melted. I made an internet search and found this to be quite common. I contacted KitchenAid and was told that the gear was "designed to fail to prevent more costly damage". KitchenAid would not replace the defective gear, offering only an address for replacement which is 110 miles away. My wife and I are both retired and $80 for a small piece of plastic seems a bit steep. I even sent a letter to the President of Whirlpool asking his assistance and received no reply.

On 12/22/03 I contacted KitchenAid and spoke to a Customer Service rep who informed me that my KitchenAid Stand Mixer was leaking motor oil due to not being used enough. He suggested that I needed to take it out at least once a week and run it for five minutes (whether I used it or not). In turn I asked to speak with a supervisor and was transferred to Kim at extension **. I reiterated to her what was told to me and she said that although once a week may be a little much that what I was told was accurate. She then suggested to me that I should (now) run it for about five minutes then use it. I expressed my concern of using a machine that leaks oil to mix my families' food. No comment was made back to me.

I purchased a top of the line Kitchen Aid Stand Mixer. The unit had their highest wattage and thermal overload switch. The first unit failed in three weeks on a batch of croissant dough. The gears actually sheared. The recipe was from a Julia Child cookbook on baking especially formatted for the Kitchen Aid MIXER!! The quantity of ingredients was not very large. Kitchen Aid did send out a replacement quickly. The replacement arrived with parts falling off. Parts that aren't supposed to come off. I thanked them and returned both units. I then purchased the Magic Mill, with a larger bowl, heavy duty motor.