Hunter Fans Reviews

My husband would not hear of buying a brand other than Hunter, as we have had two, still running after 50 years. We bought a 'Betsy' for our garage last night and I installed it today. Some steps were simple, some were nearly impossible. I would like to meet the engineer who expects an installer to move all the wires out of the way to attach three screws to hold the housing in place. I did not give up, but would not blame anyone for returning the fan because of poor design. I finally completed installation, the fan rotates but the lights will not come on. I disassembled to check everything and results were the same two hours later. Hunter used to be so good. It is sad they have given up.

Purchased Hunter Fan 27 inch Circulus Ceiling Fan with LED Light Kit × 1 from Hunter in May of 2025. I am an experienced DIY guy with a fair number of assemblies under my belt.. Not bragging but not my first DIY rodeo by any means. Fan shipped quickly and arrived in good condition. Instructions for assembly were fairly clear but could have been better. Most of the small hardware parts were labeled (good) but not the larger parts (not good). There was some confusion on my part about how to assemble some parts. Pictures and instructions were not all that clear. I had at least one part on backwards initially. Many small screws used in assembly. Holes did not always align. Spent 30 to 40 minutes trying without success to insert one thumb screw in fan cage assembly. Finally gave up.

Our fan motor went out after 10 years. Home Depot still sells same model however Hunter claims they are out of stock even though HD has them in stock. Hunter did offer us the option of picking out a new one although none of them were similar enough to what we had. They would not reimburse us for having to buy a new one at HD.

Bought two ceiling fans online late last night. I am trying to cancel this order this morning but customer service phone number goes to a law firm. I have emailed their customer service and will see if cancellation goes through, but I have had so much trouble trying to reach anyone with this company. Before deciding to cancel, I tried asking about how to install a DC motor ceiling fan but got nowhere. You cannot talk to anyone with this company. This can't be a true Hunter Fans company.

I have purchased many of the Hunter ceiling fans. Only to find out they do carry replacement parts. While installing our new fan the globe fell and shattered. I tried calling many times. Got a phone tree that went around and around. I emailed asking to purchase a replacement globe. After several conversations I was told I would have to purchase the whole light kit. What horrible customer service. Seems money is more important to this company than keeping their customers coming back.

The customer service offered by this company is absolutely terrible. I spoke with Nolan, he dxplained that I had a bad motor. He requested I send my receipt of purchase which I did. I waited for him to respond, waited, waited and finally called to discover he was off and off the next few days. Called back and was accused of buying an, “USED” fan from Amazon and refused me help fixing my problem. They might make good fans but their customer service is the worst I’ve dealt with in years. Very rude and no help whatsoever! Very, very disappointing!!!!! If your fan sounds like a rocket ship, do NOT bother with customer service!!!!

I bough ta hunter fan a year and a half ago. The light would periodically come on and off, or when you turned it on sometimes it would only stay on for about 3 to 5 seconds. Now it's completely dead one and a half years. What absolute garbage!

My brother tried twice to install the fan and could not get it to work, despite having installed a number of fans before. I had to call the electricians, they diagnosed the problem was in the receiver. They replaced the receiver and remote and the fan now works fine, to a tune of $250. I contacted Hunter Fan Company and they told me that since I bought the fan on Amazon, not at a Hunter dealer, they could not reimburse me for the failed receiver, even though it was under warranty. Sounds deceptive to me. Despite my explaining several times that the fan works now, they sent me a receiver, which I have no idea what to do with. I gave them 2 stars for at least sending me a useless part.

I’ve purchase many Hunter fans over the years. As a background I flip houses, but man the quality has quickly gone downhill. There is hardly any room for wires with the bracket and their screws strip out so easily. I have no idea why the boxes on the mounting bracket are so small, but if you have larger hands these fans are not the way to go. The wires themselves are poor quality. Save yourself the hassle and go with a different brand. I just installed my last of 4 hunters fans. I have two more to go, but I’ll be going with a different brand due to poor quality with wiring and too small of boxes on the brackets.

My electrician is unable to install fan with 2 switches. Hunter's manual is very incomplete and wrong. 10 minutes after ordering a new switch from Hunter, I discovered that it would not solve my problems and tried to cancel the order. After 3 days of back and forth emails, they are sending the item without ever responding directly to my request for cancellation. It will cost me more to return than it is worth.

Hunter Fans are definitely not the same quality as they were years ago. Installation is difficult due to the small box for wires, Fans are very wobbly. Customer service is horrible. If you didn't keep or lost your receipt they don't want anything to with you. Before spending money on a warranty make sure to read through it thoroughly.

The Hunter company has the worst customer service. I called them to ask something and the guy that was on the phone after me asking him a question 2 times said, "I cannot explain something 20 times," and he raised his voice. I called them and they said a supervisor will call me in 48 hours and no one took care of it. I never recommend them to anyone. They are so unprofessional.

Purchased 5 FIVE Hunter Caribbean Breeze 54inch Ceiling Fan with Light after a few years 1 lights burned out, both lights. Heard a pop when turning on Lutron Skylark combo fan\light switch. But it was the bulbs replace the bulbs and did not work, replaced the Lutron Skylark wall light switch only the fan worked, tried new light bulbs again, still did not work. Tested the electrical current in the light sockets of the fan and there was no circuit current. Determined it was the light kit where the light bulbs screw into that was bad. Contacted Hunter and they inform me they do not make any replacement parts or have any available for this fan model. This fan was one of their most expensive fans they offered and we have five of them and now we are stranded when those parts fail. I would never ever, ever purchase another Hunter product again nor would I recommend this company brand to anyone

Purchased 2 hunter fans. Both lights in fan went out over time but fan still works. Was told the problem was on me they only replace fan motor. I would have went with a different brand if I would have known they don't back their "lifetime warranty". Don't mess with buying a hunter. They are junk. Not made like they use to and guy on customer service was rude.

After being recommended the wrong part by Hunter, they refused to replace or refund my full purchase amount. I spent almost two weeks trying to have my issue resolved. No luck at all. I highly recommend against giving this company your business. Any issues that may arise are not likely to be addressed with understanding or care. See picture. Right part was what I needed replaced, left part is what they sold me. One controls only the fan, and one controls the light and the fan. I needed the dual harness replaced, not the singular one they recommended and sent.

I ordered only a Hunter fan only but the package got lost. I opened a case online with them, they start dragging me case for months, until I went out of the warranty time and they could deny any help or reinvestment. Now that I am out of warranty they say is not their problem.

Installed 52" Havasu II, Model number: 53219. Worst designed fan I've ever seen. I am a 25-year electrician, do not buy this fan. Blade design is bad, the light kit is even worse. Hunter used to have better quality than this.

I bought a Hunter ceiling fan with remote 2 years ago and since it was a Hunter which I believed was one of the best brands in the market I misplaced the receipt or I didn't keep it. I can't remember 2 years ago but now it's not working and my electrician said it's the control module. I contacted Hunter and they were asking me for the receipt which I told them I do not have and I can't quite remember how I paid for it. I asked them if it was possible for them to send me a part so I can replace it even if I had to pay for it because I do like the fan and they told me they couldn't help me.

Nightmare customer service. I tried to get a replacement on ONE part and first I was told to go buy it at home depot or Lowe's and I had to explain that I paid several HUNDRED dollars for the fan and the part was not made correctly as the screws would not grip the hole that it was supposed to go in. After 3 calls they shipped me the wrong part. So I called them back and they said they're sending a new fan but won't cover the cost of the uninstall or the re install and that I didn't want a new fan I just want the one small part to attach the lights to it. Fan works and is quiet but Jesus is getting anything you need seem to be a nightmare. Pictured is the part I need (left) and the part they sent (right).

One of the worst customers service experiences ever. We lost our fan remote (kids!) Bought a replacement that wouldn't pair. Contacted them and explained everything. Refused to simply send me one. Never answered my questions. Ended up buying an overpriced universal one from them (they charged $10 to ship a tiny, light product). It hasn't arrived yet, but I have a strong feeling it won't work. Also, awful directions on the fan installation itself.

Remote stopped working. Fan is only a year old. I contacted customer service in a effort to obtain a new remote. They had me provide extensive documentation regarding proof of purchase and manufacturing numbers only to deny the claim stating that I am out of warranty. My option is to purchase a new remote or fan. This company does not support its customers or products. I would stay away.

Don't buy their products. They don't honor their lifetime warranty unless you keep your original receipt. We have a fan almost 15 years old and they won't honor lifetime warranty because they need to know when it was purchased!! Shouldn't matter. It is lifetime warranty. There isn't a date limitation!!

I recently purchased two Hunter ceiling fans directly from Hunter and paid my electrician to install them. The transmitter for the remote control for one fan was defective from the factory and would not work for my electrician. He called Hunter and got a trouble ticket number. When I contacted Hunter, here's what they said about their warranty: "Unfortunately, the warranty does not cover any installation costs, including the original installation of the fan, replacement of parts, or replacement fans." What kind of warranty is this? I was expecting them to stand behind their product and offer a warranty that is worth something.

As far as the fan is concerned, I haven't connected it yet. My issue is with their support desk and the manual. On page 9 of the Hunter Overton model number 52618 step 3 it describes how to connect the wall switch. The only problem with that is that the wall switch does not have any markings as depicted in the manual. So how do you hook it up? The "Help" desk was no help as it clearly was not a technician who know what he was talking about. Sad!

After paying an electrician to install a Hunter fan, the remote control receiver malfunctioned. This malfunction occurred under a week after installation. After contacting Hunter, they offered to send a replacement fan but it was on me to pay an electrician a second time. If you are not comfortable installing fans yourself, I would avoid Hunter fans as you may have to pay to have a fan installed more than once. In addition, the customer service experience was not great. The only thing they are willing to do is send a replacement fan and are unwilling to go above and beyond to make up for the inconvenience and loss of reinstalling the fan.

I wish I’d read reviews before I bought an original Hunter Fan eight years ago when rehabbing this beautiful old house we're in now. I didn’t only because we’ve had Hunter Fans for years. When one (of many we’ve owned) bit the dust about 20 years ago, Hunter replaced it immediately and with kind of gracious attitude you wish every customer service department had. However, when one of three fans we bought 8 years ago gave up the ghost and scrambled on top of the fan to photograph the model number, I noticed MADE IN CHINA and wondered, could this be the reason for the breakdown?

I had to find a different support person (through social media), but she was able to give me a helpful and reasonable resolution here.

I bought a Hunter fan directly from the company, I also purchased a wall switch and control pad that they told me was compatible with that fan. It turned out not to be so after 3 calls to customer service they would not return in 60$ is what I paid. I understand if it was a part that I could use but it absolutely wasn't. I will never buy or recommend to anyone hunter fans. How many millions is this company worth???? And you won't let me return something you said would work

I bought 3 ceiling fans, and one of them didn't work right, and I got in contact with Hunter Fan and instead of replacing the fan, they will send the parts so I can fix it myself or hire an electrician to change the parts, is insane you pay so much for the fan and now I need to pay an electrician to fix and change parts and install the ceiling fan back.

If I could give them a zero I would. We bought a ceiling fan, the light worked, the fan didn't. They wouldn't let us get a different fan. I told them numerous times that we didn't want the same fan but they sent it anyway. They wouldn't give me my money back or any option. Now I have 2 fans that are junk.

We purchased three Hunter fans for our bedrooms. Two of them died less than 2 years after being hung. The capacitors went out. I contacted customer service to see if I could order the capacitors and fix the fans myself (big DIY'er). Nope, have to purchase a whole new motor at...you guessed it, an inflated price. They wanted more for the motor than the whole (cheaper) fan I bought to replace these **.

As a long-term resident of Florida, my wife and I spend a lot of time on our covered porch. We wanted to replace our existing fan with a larger one. We bought a 6-bladed fan with a 64" blade span, hoping for cooling when outside. We had a professional electrician install the fan, which was flawless. There is no blade wobble, regardless of the speed. However, it hardly puts out any air. Occasionally there is a puff, but it is not consistent. I contacted Hunter's Customer Service which was extremely frustrating. They wanted to know the size of the room, insinuating the fan was too large for the room. I sent the dimensions, 40'x12'x8'. I also included a picture showing the screen room and the backyard. The Customer Service person could not use the picture and demanded room dimensions. The response was a flyer showing fan size versus room dimensions.

Right out of the box, only two speeds on BOTH fans. Not as impressed as Hunter might think I'd be with their 135 years of experience. In my experience, using better quality parts makes for a better product.

I am getting stuck with a Defective Hunter Ceiling Fan because the Hunter Fan Company has told their Customer Care department to do exactly the opposite - DON'T CARE. Their replies to my inquiries are almost nonexistent. And when they DO reply, their responses are more like the answers on one of those Magic 8 Balls:

I needed a part for my expensive Hunter fan and they straight up told me to buy a new fan. Guess this is what happen when hunter Biden runs a fan company while doing coke. Not only that calling them was a pain with a 40 minute hold time.

This month I put in a request for a new light kit for my Palermo fan model 21627. I was assigned a specialist name Rocio. He responded and asked me some questions. I explained how the glass itself broke inside the frame. It just shattered. When I removed the housing, it went to pieces. I thought Rocio was going to help me find and get a replacement.

Updated on 06/17/2023: I purchased 2 fans directly from Hunter Fans. I needed to return them. On hold for "hours" trying to get someone in customer service. Emails didn't work with return; they couldn't find my order due to the fact that I "called" my order in rather than purchasing online. Finally after several days of trying and on hold for hours on end; I spoke to someone who sent me return labels. I was told she would watch for returns and credit my cc account. It didn't happen. I had to protest the charge with my credit card company and am still waiting for a refund from Hunter Fans. Do yourself a favor. Purchase your Hunter Fans from Home Depot or Lowe's or anywhere but buying direct.

I have two Hunter Fans installed by my Home Builder in 2016. One failed recently and I contacted Customer Service for warranty assistance. They denied to help me since I don't have an original sales receipt showing the purchase. I explained to them that this was installed new by the Builder in my new house and I don't have a receipt. They refused to help me, and I explained in a new home you don't get a receipt for anything the builder installs. They don't care and said no receipt-no assistance. I've had Moen faucets provide my warranty assistance w/o a receipt for a defective faucet and the window mfr. also provided me some parts under warranty w/o a receipt. Don't have your builder install a Hunter Fan in your new home because when it fails-they won't help you. I've owned several Hunter Fans in the past and this is the 1st one to fail and will be my last one ever.

Hunter fans used to be made here in America, by skilled craftsmen. Now they're made in China, from cheap materials. I've hung many of Hunter fans and they're pieces of junk. Do not buy Hunter fans!!!!

Wow, I have to tell you that Hunter, the fan company, is the best I have ever dealt with in terms of their customer service in resolving an issue I had. I purchased a beautiful fan, but it wasn't working properly. I contacted Hunter and they promptly sent me a new receiver that they felt would solve the issue. Unfortunately it didn't. Then they went above and beyond and allowed me to pick a new fan of greater value. I did so and it was sent promptly. It's up, and perfect. I can't say enough about this company. As stressed as I was initially, they quickly resolved my issue and made me a very happy customer. I highly recommend their products to everyone!