Highland Homes

Since moving in we still have people coming to fix problems. The air conditioner sounds like a loud door slamming every time it starts up and shuts off. They won't do anything about it because they say it works fine. It is so loud that if you're taking a shower it sounds like someone is coming in the door, slamming it behind them. Hurricane shutters were suppose be installed due to code, but they never put them on. I had to argue with them to do so. Stucco work was done poorly. Carpet buckles in the seam area. The stove was damaged in the back and had to be replaced. If we hadn't moved the stove out we would never have known. Cupboard door has damage to it. The front door jam had to be replaced due to poor workmanship. Other doors in the house had problems shutting properly, too much gap in the doorway.

The people that work for Highland Homes also sent people that were in the market to buy a home to our house to get a look at how they build homes. We were home and found two men walking around our house looking in the windows. When we asked what they were doing they told us Highland Homes said it would be okay to come look around. This was without our knowledge or permission. We our still having to deal with them for repairs. This is one builder you don't want to build with. BUYER BEWARE!!!

The owner, Bob Adams, felt the least he could do would be cover our full closing costs as the delay put us past the termination of our current lease and we were homeless. This freed up funds for the hotel, pet fees, storage, and food costs since we were in a hotel. I cannot say enough about Ken **, our salesman. He has come in on days off because of the delays to get things done and approved. I am so grateful for Mr. Adams and Ken for their OUTSTANDING customer service and generosity. There has been more but this gives you an idea of what kind of builder this company is and how his staff is generous and creative. Thank you.