Frigidaire Ranges Reviews

GLASS COOKTOP. While I have no substantive complaints about the cooktop's actual performance, it is a nightmare. It takes longer to clean the glass surface than it takes to make dinner. I have to use soft fabric, since I cannot get it clean at all using paper towels, so this also generates more laundry. The black glass surface is prone to fingerprints, smears, and, in general, is very near impossible to polish to a point where it is actually free from marks. And, YES, I have bought a variety of special cleaners for glass cooktops. Hardened food is removed with a razor blade! It STILL requires about a quarter hour of cleanup every time I use it, and that doesn't include the time for the pile of dirty cloths to be laundered. I look forward to replacing it.

I have the Frigidaire Galley series Electric. The range works fine. The top is easy to clean, but the oven does not keep its temperature. It cannot hold a steady 350 to save its life. You could be 15 minutes into baking. It says 350 up there but if you shut the off button and then hit back and immediately start it back up it’ll show temperatures around 295 and that’s supposedly you’re cooking at 350 but you’re not. You’re down below 300. It’s absolutely ridiculous and not worth the overhyped price for something like this.

I wish I had read all these 1-star reviews before purchasing the worst piece of garbage I’ve ever had the displeasure of cooking on. The oven will not hold its temperature, though the display states that it’s 425 degrees, when in fact, it’s dropped 150 degrees. I’ll crank it back up, and then 20 minutes later it’s dropped again. The repairman came out 6 times, replaced the panels, and it didn’t help one iota, much like Electrolux, which handles the supposed “warranty”. They absolutely use every evasive tactic known to mankind to not do the right thing and take it back.

I purchased a new Frigidaire induction stove and it had numerous problems, so much so that it was difficult to cook a meal. It was absolute junk and I got rid of it. The main burner was not aligned correctly and I had to wait a month to get a certified Frigidaire tech to repair it. The control panel on the surface of the stove was difficult to use and malfunctioned frequently, shutting down and locking me out. To reset it, I had to cut the breaker off, wait 1 minute and then switch it back on to reset the stove computer. I had to do this every day I used the stove. The stove could not handle more than 2 burners running. It could not handle water or any material left on the stove. Not any oil smears or food residue. I had to clean the cooktop surface thoroughly to get it to work.

We bought a Frigidaire stove in Jan2025. From the time we bought it, the oven did not hold temperature. It would come up to temperature, but 20 minutes or so later the actual temperature in the oven would have dropped although the display would continue to show the set temperature. If you reset the temperature, it would come back up to temp, but again, would not hold the temperature and drop. The repairman came 2x, replaced control unit and thermostat and then said it was working as expected and, there was nothing else he could do.

We bought the Frigidaire Gallery Induction Range about a year ago, and it has never worked properly from day one. It was delivered broken. When we requested a replacement, the “new” stove they brought looked like it came straight from a construction site — covered in sawdust, dented all along one side, and clearly used. Because of this, we couldn’t even cook our Thanksgiving turkey last year and had to go to a friend’s house instead. Completely unacceptable.

We purchased a Frigidaire range for our home in Feb 2025 (model number FCFI3083ASC). We quite pleased with the performance of the range but then it ceased to function the week of 22 Sep. We followed the recommended steps in the manual but the range did not respond. A technician came to the house on October 1, but could not repair the appliance because he said he could not access necessary technical information to order a needed part. He said he followed the procedure of emailing an engineer at Electrolux to request a part number so a part could be ordered.

I would leave zero stars if that were an option. Consumer Affairs, please do something, there needs to be a recall on oven model # FFEF3054TSH for the outer glass oven door shattering and for no reason! The oven had not been in use, no one was in the kitchen, when I heard a loud 'pop,' when I walked into the kitchen to see what the sound was, I was faced with shattered glass all in the floor. Customer service for this brand is awful. They insisted I had to have somone out to diagnose the problem. The problem is glass all over my floor. I did not need to pay someone to come out and tell me the glass was broken.

I bought a Frigidaire range oven just 4 years ago, and both boards have already broken down. What kind of quality are they selling? I had no choice but to spend $1,440 on repairs—completely unacceptable for an appliance this expensive. How is it possible to sell such poor-quality products that don’t even last a few years? Extremely disappointed, and I would not recommend Frigidaire to anyone.

I had a Frigidaire glasstop range that I purchased over 15 years ago. It was great and I had no problems with the glasstop. So we decided to buy a new one... big mistake. Within a month the top cracked under the pan I was using. Customer service was not helpful. After many calls they agreed to replace it. I had to wait a few weeks. The repairman was local and he was fine. I began to notice that the burner under the part that had cracked previously seemed to get too hot. I have had to adjust my settings to a lower temperature when using that burner.

If I had known that the Frigidaire Convection Top Range was as bad as it is, I would have never purchased it. I must say that it does look good, but that's where the story ends. Nothing about the setup for the range/oven is easy to perform. Having to press and hold one button, then press and hold a different button, and then a third one multiple times just to turn on a stove top burner. The oven is the same way and with both you are able to turn off the range top or oven with just an accidental touch on the switch panel. I do not have a receipt handy at the present time, but I am registered with Frigidaire. While the oven is preheating it take time away from the cook time so your cook time is shorter than it should be. An example would be 400 degrees. It took 13 minutes to preheat to the proper temperature and took that time off the cook time plus it does not signal you when it is done preheating.

On June 6, 2025 I contacted Frigidaire about an induction cooktop that wasn't working and is under warranty. I have had two repair people come out with different parts to fix the cooktop and neither worked. One took the cooktop to their office to call tech support only to find out they had the wrong part. On the second call to tech support they found that the part needed would not be available until July 29 and then would be shipped so we won't have a chance to have a cooktop until sometime in mid-August 2025 so two months of waiting on this horrible company.

The outer glass of the electric range oven door, suddenly exploded when it was pre-heating today. It sounded like a small bomb went off in our house. I have a young child and dog who were in the area when this happened, along with myself and my husband. Luckily, none of the shards hit us. The model is FFEF3054TS. The home we bought is about 5 years old now and was included in the sale of our home as a package. Since it is out of warranty, nothing can be done. I'd like to know if more folks had a similar issue and what they are doing about this. As of right now, there have been no recalls but many who have had the same issue.

I bought an oven 5 years ago. The first thing that went was the oven light, followed by the glass top won't come clean, then the worse. The front oven door that is to be shatter proof, without the oven being on, shattered all over my kitchen about 2 weeks ago, Glass all through the oven, and in the bottom storage. Someone could have been hurt. When I called Frigidaire, the customer service rep said it was 5 years old and the warranty expired. Does she not realize the glass, could have hit someone. It is supposed to be shatter proof. Model FFE3054TSN Serial VF10306656 2 years later my son bought me a double sided fridge with freezer on the bottom. The door handle fell off and although it was still under warranty, handles are not covered. My Frigidaire dishwasher does not clean the dishes well, basket for flatware has holes in the bottoms where the flatware falls through. I will Never buy a Frigidaire product again.

Absolutely ridiculous. I bought a brand new stove that stopped working three months ago. They serviced it and it still wasn’t working properly. I ended up having to buy a new stove and told them I want my money back and they’re taking their sweet time about getting it replaced. Then asks me if I want to buy an extended warranty. I just want my product replaced or my money back. I will NEVER buy from them again!

VERY SCARY!!! Frigidaire electric range S/N VF25111122. Purchased new on 2/22/23. Warranty expired 2/22/24. All elements stopped heating up 6/8/25. Serviced 6/20/25 due to factory assembled terminal block (3 wires) and harness melted! Through NO FAULT OF OUR OWN. Red wire hot and melted it all! Our wall plug is up to code.

I purchased a Frigidaire oven expecting quality and reliability, but instead, I got a serious safety hazard. After regular use, the oven burned a hole under the unit — something I’ve never seen happen with any oven before. I’ve owned ovens for years, and this has never happened until I bought this Frigidaire model. To make matters worse, when I contacted customer service — thinking the warranty would cover such a major issue — I was blamed for the damage. No accountability, no inspection, just an immediate attempt to shift responsibility onto me. This is unacceptable, especially when the product is still under warranty. This experience has been incredibly frustrating. I now have a dangerous appliance in my home, and Frigidaire refuses to stand by their own product. I strongly advise against buying anything from Frigidaire. Their appliances are unreliable, and their customer service is even worse.

Nothing but problems after having only 1 year. Limited warranty. The oven cuts on on its own which is my biggest concern. Barely even use oven because it works when it wants to. This electric stove fire hazard.

I bought a Frigidaire induction cooktop (which is an Electrolux brand) because it was rated as reliable. After 2 weeks, it completely stopped working. Now for the last two weeks, I've been trying to get Electrolux to replace it. They won't. They completely refuse. Instead, they keep sending an 'authorized service repair person' who doesn't know anything about induction cooktops to 'fix it.'

DO NOT BUY FRIGIDAIRE! Sorry for the length of this review but a lot happened. Ordered first time and stovetop showed up damaged and glass top was shattered. Returned, exchanged for new one, arrived Feb 28, 2025, item looked good. Didn't get around to install until April 3rd after the return window, installed stovetop and front burner did not work. Had to go through Frigidaire warranty because return window was closed. They sent out a technician to solve the issue, he ended up making a mistake and fried the whole unit. They didn't have the part and will take 10 days to receive and then set up repair window.

We bought two Frigidaire ovens for two homes. Neither was used very long before failing. One is only 4 years old. The other was five and that one has never worked right. Even during the warranty. The person replaced the motherboard but it's still wasn't heating properly. The one that's 4 years old died because of the motherboard and the tech was shocked that this model had no cooling fan at all. To keep the motherboard from overheating. He can put a new one in he said but he didn't want to waste my money because it will happen again most likely. I am furious and will never buy any of their appliances. Again. This is ridiculous!

Horrible customer service. Never worked. First tech caused an electrical arc that lit up my whole house. Replaced a part. That didn't work. Got another part for another day. That didn't work. Got the same two parts to replace the same time on another day. That didn't work. Tried a new tech. Replaced same parts. Still didn't work. Last visit- repair person showed up 1.5 hours AFTER the repair window closed and I couldn't be gone from work any longer. They still want to just send ANOTHER repair tech. EVEN IF IT GOT FIXED- I don't trust this stove. I don't trust the arc that first repair tech caused. Why would I be okay with a stove that has had its parts replaced so many times. At this point, I don't even want a replacement. Just give me my money back and let me be free from the Frigidaire saga.

We have the Frigidaire induction cooktop with air fryer. It had all the bells and whistles. Unfortunately, ours, and from what I see on Reddit others, inexplicably turn themselves on. The extended care insurance sent four different repairers out and it was then called unfixable. Do not buy. They are unsafe. Frigidaire is unresponsive and I have also reported to the Consumer Product Safety Commission.

The oven was less than 5 years old. We finished cooking pizza closed the oven and walked away. We heard an explosion and ran to see what happened. Our glass front oven door exploded, my heart dropped and I was so relieved my son was not in there at the time. I talked to customer service, they did not ask questions like was it on or was anyone injured. They wanted to tell me warranty was 1 year. If my son had been standing in front of it and it exploded this would be a different conversation. I do not feel safe with this brand in my home now, especially because they are showing lack of accountability. We are in a new neighborhood that the builder put our appliances in, and many people in my neighborhood have had this problem.

If I could give the Frigidaire Induction range a ZERO, I would. It should not be on the market. SO many things are wrong and it's built that way! I bought one and in 6 months, I had service out 7 times are various things that weren't broken, I came to learn, but poorly designed. An example would be the cooktop turns off with no warning if water drops on it. How can you boil a pot of water and not drip? The touchpad is inaccurate and slow and they don't tell you what burner matches what control, so when you in a hurry you have a slow interface and have to stop and figure out if you have the right burner on. The oven works ok, after at least 5 touches on the touchpad to get a temp or change a temp.

We bought a Frigidaire Induction Range and within one year we had the following problem: after a couple of minutes heating a pot with soup on “P” setting, there was a smell of burn in the air and when removing the pot we could see some round shape chipped area on both the glass of the range and the bottom of the pot. The edges of the chipped area are smooth not sharp when I put my finger over it. The smell in the air was like an electrical ark. Also inside the pot the bottom was black. We used this enamel pot many times to heat liquids (soups, water, etc) and had no problems before. We contact the customer service which agreed the range was in warranty but the refuse to assist, making up that is our fault cooking with sugar, we do not have sugar in house because of health problems. They offered us 20% of the repair with can cost $ 300 to $ 800. Is this the warranty?

I ordered an induction stove direct from Frigidaire on Dec 14, 2024 with promised delivery on Dec 24 - 26th. Now it's Jan. 5th 2025. Tracking has no updates for a week. It left Pittston PA warehouse on the 28th to go on a 2 hour trip to delivery contractor RXO in Allentown PA area. There's no PRO # tracking. The RXO people started a dock search, no results for days. I will be asking Frigidaire to cancel my order and give me a refund on Monday.

Their customer service team is absolutely horrible. The inside glass broke on our oven which should be easy to replace except that where they placed the model numbers have worn off. Without the model number they will not even attempt to help. We tried giving them the dimensions of the glass to send to their supplier to help find the part number. Was told, BY THE MANAGER, that they cannot just send their supplier an email asking if they can look up the glass by the dimensions. She did not even attempt to help in any way. Will never buy nor recommend Frigidaire to anyone because of their customer service. As we all know appliances break and when you can’t depend on customer service to help, you have a paperweight

Do not buy anything from Frigidaire/Electrolux as they sell products that go bad, and the warranty from Frigidaire/Electrolux is a joke. I bought an Expensive Frigidaire in wall oven/microwave combo from WDC that went bad only 6 months after purchasing it. WDC had given me a "free" 3 year warranty, but is this because they know the items they sell will fail?

I purchased a Frigidaire range a few months ago and since the day it was plugged in. It has had issues. The clock never worked correctly and the oven timer doesn’t keep accurate time. I have contacted Frigidaire's factory warranty about for 3 months at least once a week during that time. And they have not gotten one repair technician to come to my house to make repairs and when I ask for a replacement. Their response is that the unit has to be assigned as unrepairable by a technician to get a replacement. Well, I’m assuming their tactics are to never get a technician out so they never have to replace the unit. I have called and called. And I have had technician appointments scheduled. Wait all day for them to arrive. And no one ever does. Frigidaire has the worst customer service I’ve ever experienced of any corporation in my entire life.