Frigidaire Ranges Reviews

The worst product and the worst customer service experience presented by the company called (Electrolux) who owns the Frigidaire company and very dangerous product, I purchased Frigidaire gallery Range model # (GCRE306CAFG) and in 2 years the relay caught on fire two times, and when I contacted the manufacturer (Electrolux) they played the game of cat and mouse, there was over 30 emails went back and forth and I will share the names of some of them (Christian, Yves, Cynthia, Darl, Ed **, Nicaise, Charles, Martin) and many more, but no resolution.

This Frigidaire electric range was purchased new in 2024. It failed from the start. There is no illumination for the front controls for the oven, only the clock lights up and it cannot be set. The top elements have no real thermostatic control, it's either on high or off. There are so bad that I have resorted to using hot plates, the oven seems to work at least so far. There is no serial number on the range anywhere, so Frigidaire uses this as an excuse not to repair their rubbish range. I have provided Frigidaire the receipt from Home Depot and Home Depot has even concurred Frigidaire on my behalf, yet Frigidaire still refuses to do anything. I have to wait until March of 2025 to have it repaired under an extended warranty form Home Depot. I for one will never buy another product produced by Frigidaire or Electrolux, and I strongly advise anyone else to stay away from this company.

Frigidaire 30 inch Smooth Surface 5 Element 5.3 cu ft freestanding electric range Model FCRE305LAFK purchased 8/26/2023 from Lowe's and in a home of a single male so the oven has had minimal use in the last 14 months. Came home to glass throughout my kitchen and the inner oven door glass was shattered. Had to be a manufacturer's defect since no one was home and it was not on. Called Frigidaire but only got it was out of warranty and would cost more to have a service guy come out than the stove cost. It is a known problem and Frigidaire has not addressed the issue.

Purchased a Frigidaire Gallery electric stove. Number one gas is much easier to control the heat if you're looking to switch from gas to electric. Number two The touch screen interface is way too sensitive and turns on and off if it's touched by a piece of clothing or towel. Super annoying. Other major flaw is that when you are cooking The back lights behind the control knobs are blinding enough. Not to even see what setting you're on.

I own a Frigidaire stove, model number FGEF3032MFH. Although it wasn't particularly dirty, I decided to use the self-cleaning feature. To my surprise, the oven became increasingly hot, and suddenly, I heard a popping sound. When I looked inside, I noticed flames near the door. I promptly turned off the self-cleaning function, but unfortunately, the door was locked and I couldn't open it. The intense heat had caused the interior glass to crack. In a moment of desperation, I poured water into the vents, which fortunately extinguished the fire. Upon closer inspection, it appeared that the door seal had caught fire, posing a significant risk to my home. Given this experience, I would not recommend this oven to others.

I purchased a double oven from Frigidaire. We were having dinner. The oven was not on. It was not hot. All of a sudden we heard something that sounded like a high powered rifle and it was the front glass that had exploded and shards of glass went everywhere. Thank God none of the children were near the glass door. They would have lost their eyesight or possibly died. It blew completely out, this is horrific and there is no recall.

Frigidaire Electric stoves are not worth dog crap. I haven’t even had mine for a year then I call to get my faulty warranty. They say they can’t replace my stove so, this year warranty crap is 99% scam. They lie. So I would not buy Frigidaire from them. You will get messed over or your product will go out less than a year. Money is not worth buy anything from this company. The staff talking to you treat you like crap as well. I will never buy any products from them again. Hell Hamilton Beach is better than that. It lasted almost 4 to 6 years!

I had gotten a Frigidaire gas stove a year ago, and had nothing but problems with it. It started to beep with an F11 error, then it will turn the timer on by itself and then it will turn itself on and if you want to try baking with it good luck, it will turn itself off as well while you are in the middle of baking. Their customer service is just so awful, we called 5 times to get it repaired, each time they sent out a guy who all he did was replace parts and left, each time it would act up within minutes. The last guy lied to us and Frigidaire saying that it was infested with bugs when we never had a bug problem at the house. When we called today to talk about this we were told that they will not replace or refund it and that all we can get is a mere 40% refund.

I am so disappointed in my Frigidaire Gallery range. I wanted to totally Love it! But can't. I bought this Gallery-paid $1500 at Lowes 6/14/2023 real close to when it first came out because I love to bake. The oven is absolutely great. BUT the glass top is totally terrible for getting scratches even though I have always used proper flat bottom pans on it. Honestly l, I totally baby my glasstop and always have. To the point that my husband and family thought I was crazy until they saw for themselves. So because of this, I have only used the top maybe 10 times in the past year that I've had it. I clean it with Wieman before and after every use. I wipe cooktop off with a soft cloth before and after each use. I honestly do this every single time prior to placing any pot or pan on glass since day 1.

Frigidaire is not a reliable company with their warranties. Brand new stove top used few times top scratched so easily. Under warranty totally refused to exchange. I will never buy another Frigidaire appliance. Customer support very bad. Warranties not reliable.

My Frigidaire electric range knobs are on front of range. They turn on when you lean against them. It caught fire to the pizza we were having for dinner. The glass top came on and the next thing we knew our house was filled with smoke and flames shooting up from the stove top where it caught on fire. I read in reviews about the stove top coming on by accident. Tonight we were lucky it didn’t burn our house down.

Frigidaire is garbage! -Zero would be better rating! I purchased a Gallery double-oven first in May 2022. It lasted 1 month with a problem w the heating element. And after contacting the corporate office of home improvement store I bought it from (numerous calls and letters) was refunded my money. In August 2022 I went to another chain to purchase its Frigidaire double-oven. It lasted until November 2023 due to a problem with - YES - the heating element (did not dream it was faulty appliance)! Since it was under extended warranty, and after many phone calls to customer-no-service, and much wrangling, they replaced the Gallery oven with a new oven! It took them 4 months to agree and replace my oven in February 2024.

Within 4 months our new 30" induction cooktop failed. There was a loud pop during use, and then the unit lost all power. A warranty claim was filed, and over the last 3 months there have been 6 visits by the repair technician. All internal components have been replaced; however, the unit is still not fully functional. The technician now wants to replace the control board, which has already been replaced. The part is not available and nobody can provide a time frame when it will be available. We have been without a fully functional cooktop for almost 3 months, and customer service reps are completely useless for problem resolution. Requests for a refund go unanswered.

We completely remodeled our kitchen in Feb of 2023. We purchased all Frigidaire Professional appliances. After only 3 months the double wall oven (model PCWD3080AF) started getting an error code. After a couple of repairs and a year later, they deemed it unrepairable. At a loss of about $1000 we finally got a replacement from a combination of Frigidaire and the extended warranty. Now the range (model PCFD3670AF) is also giving us an error code. This level of quality and service is very poor from their flagship products. We sure hope the range is at least repairable.

I have owned this Frigidaire electric range for approximately 6 years. As I was cooking dinner one night, and the oven was preheating to 350, the oven door exploded while I was standing right next to it. Glass shot 10 feet throughout my kitchen and sounded like a gun went off. Thankfully, my small children had just left the kitchen because 60 seconds before one of them was standing right in front of the range helping me cook. I cannot imagine the injuries he would have sustained had he not walked away.

I contacted Frigidaire customer service on Tuesday, May 28th, to report an issue with the exterior oven glass on my mother's Frigidaire oven exploding during use. The model # is LFEF3054TFG and the serial # is VF90510005. While I understand this unit is out of warranty, it is only 4 years old. The glass was not damaged and she was simply baking a meatloaf. Luckily no one was in front of the unit, as the force of the failure blew the glass 8 ft across the kitchen. I simply don't believe this to be an ordinary wear and tear failure. If it was an element, or some type of electrical issue, I'd say, "Oh well," and move on.

Very disappointed with our new Frigidaire Gallery oven. After only 2 years we used the auto cleaner and the oven started to make a noise like it would explode and some fire sparkle was coming out!! We quickly cut the electricity...

Bought a Frigidaire gas stove on 4-11-2020, paid $550.00 & After 4 years stopped working. Stove is defective & Customer service NO help, advised to call technician, & pay $140 plus cost of labor & parts. I’ve decided to just purchase another stove at this point! Frigidaire/Electrolux appliances are faulty! Do not buy!

I purchased a Frigidaire Refrigerator and Stove thinking the name stood for itself. The refrigerator stopped working the night before Thanksgiving and had been used less than a year. We tried calling service and could not get anyone on the phone until the Tuesday after Thanksgiving just to be told it wasn’t covered under the warranty. My oven to the stove has yet to work correctly. I have done the reset, had a technician out as well, and it still isn’t baking right. I highly recommend NOT buying Frigidaire products! I have had to buy a new refrigerator and have now spent so much money, for worthless products!

My electric range is currently still under the manufacturer warranty. It is only 6 months old. I went to remove the oven door to thoroughly clean out my oven. There are no stickers that say "do not remove door". There is no warning sign by the simple hinges. When I went to remove the hook from the oven, the hinge was so tight that the pressure of it releasing from the oven, shattered the glass into a million pieces all over my kitchen. Customer service said the door was never to be removed so it's my fault. When the door is obviously removable and nowhere on the oven does it warn you not to remove it. They refused to do anything about it. The design of this is flawed if you can't take the door off with out it shattering.

I purchased two appliances from Frigidaire with a rebate. You had to buy at least two appliances to be eligible or so I thought. I bought the two appliances and sent in the rebate for $100. I never heard anything. When I called they said it was denied because I didn't buy it at the right store to qualify. What? It doesn't say it has to be purchased at a specific store. I was then transferred to Customer Service for Repairs in Canada (just to get rid of me I think), then repairs in the US and then back to Guatemala where I first talked to a representative. No one was any help and no one had any idea about their company or product! I'm shocked! I won't ever buy from them again! Worst customer service and promotions ever! BEWARE!!

Shannon, service tech with Frigidaire Electrolux came out. He looked at his I-pad for 2 minutes, and told me I needed three parts without even touching the unit. Charged me up front for the parts which I was skeptical or but he said that's the only way they will do it., Came back later and installed these parts. Problem not fixed. Duh, that's not how you troubleshoot! Office would not issue a refund and were of no help at all. They said no refund and would not budge. They said he's a trained tech that diagnosed properly, and the parts were installed so no help. I'm left with a still un-working cooktop and out $290.00 for HORRIBLE service.

My wife and I purchased Frigidaire appliances for our new home. The induction stovetop has not functioned correctly since it was installed. We get an error code CO 22 which we are told isn't recognized by Frigidaire. We bought the appliances from David at Kelly's Appliances (not all that helpful with the issue). They sent Appliance Hospital out to assess the situation...error code with horrendous beeping noise. They replaced a part or two and it only got worse. It had been randomly doing it. Happens more often (a several of times one night).

I purchased the Frigidaire FGET2766UF Double Oven on November 02, 2021. I experienced the Lower Thermostat failure on March 16, 2022. Cost to repair $53.00. I experienced the Main Control Panel failure with a "F011" code on October 26, 2023. Cost to repair $684.00. Total repair cost for a Double Oven less than 2 years old $987.24 including service call and labor. This is the costliest appliance I have ever purchased. The overall performance of the Oven is poor. Will not hold the set temperature.

Control panel froze 10 months after purchase, Frigidaire resolution was turn off circuit breaker to reset. Control panel froze 5 times in 6 months with Control panel replaced 2 times. Now warranty has expired. Waiting to see what they'll do to resolve. Hopes not high. I will never buy an appliance that does not have the option to speak with someone in USA.

Trying to contact them but no one gets on the phone. So now I’m trying this way, I’m so upset. I never had something like this happen. Please help me.

Beware that Frigidaire will only repair what they deem functional, not cosmetic! Purchased Frigidaire induction range Jan 2023. Within weeks one of the dashes on the display went out (that indicates the temperature). Not a big deal but since the control panel is electric (no knobs or dials) I worried that if there is a problem with the panel it might affect the controls in the future. Not to mention it's brand new! I called to have it repaired - I could tell they were reading from a script and had no idea what they were talking about, and their only goal was to NOT send a tech out. I was told to troubleshoot? (no instruction given) and then to wait a week to see if the problem fixes itself and call back...

I bought a Frigidaire Gallery induction/convection oven in February. The induction cooktop is Ok but the (allegedly) convection oven either burns or leaves raw. The reason is - there is no heater behind the convection fan, and the heat from the base does not circulate properly. Having bought this oven I found that Frigidaire make a (more expensive) range identical except that it includes the heating element behind the fan. They call this 'true convection.' Shame they didn't label the 'false convection' version.

Our tenant heard a loud boom sounds like a gunshot but found out our Frigidaire electric range just shattered. There is a lot of people who experience it and Frigidaire cannot doing anything about it! My oven is only 3 and 1/2 years old.