FHIA Remodeling Reviews

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About FHIA Remodeling

FHIA Remodeling sells and installs windows, doors and kitchen and bathroom fixtures throughout Florida. Its products include impact windows and storm doors that withstand the state’s severe weather. The company provides a quote after an in-person consultation and offers financing to qualified customers. FHIA Remodeling has worked with over 50,000 customers, according to its website.

Pros
  • Hurricane-resistant products
  • Warranty on materials and labor
  • Financing available
  • Free in-home consultation
Cons
  • No pricing info on website
  • Only serves Florida

What is FHIA Remodeling?

FHIA Remodeling has been remodeling homes in Florida for over 50 years. The company replaces tubs and showers, installs windows and doors, refaces kitchen cabinets, updates kitchen countertops, applies heavy-duty exterior coatings and replaces roofs.

All FHIA Remodeling installers are licensed and insured, and every product comes with a warranty. FHIA Remodeling offers several products that are designed to withstand the extreme weather in Florida.

How does FHIA Remodeling work?

To view FHIA Remodeling’s products and pricing, you must make an appointment for a home visit. To schedule a home visit, click “Get Free Pricing” on the company’s webpage or call customer service. Appointments can usually be arranged in one or two weeks.

During the home visit, a representative will inspect the installation area, discuss which products might best suit your needs and show you samples. Then, the agent will present a range of pricing options. The quote you receive during your home visit is good for an entire year. FHIA Remodeling offers 100% financing with no money down through Ygrene Energy Fund for energy-efficient upgrades. Other financing options may be available.

FHIA products

FHIA Remodeling offers installation services for a variety of household fixtures and items, including baths, showers, windows, doors, kitchen counters and cabinets, exterior coating and even roofing. Every FHIA installer is licensed and insured, and every project comes with a warranty for materials and labor.

For customers interested in bathtub and shower replacements, tubs are made to order so they fit your home. Tubs are coated in a chip-, fade- and stain-resistant finish. FHIA Remodeling also offers kitchen cabinet refacing, which can revitalize the look of your kitchen. This involves applying a new surface to your existing kitchen cabinets.

Homeowners can revitalize the outside of their home as well with Tex-Cote exterior coating. Five times thicker than paint, Tex-Cote can help you conserve energy by lowering the temperature inside your home. Tex-Cote is also mold- and mildew-resistant and holds up against Florida sunlight.

FHIA window selections include:

  • Insulated glass
  • Energy-efficient
  • Storm
  • Bay
  • Bow
  • Casement
  • Picture
  • SolarMax glass
  • StormSaver
  • South Florida hurricane windows
  • Impact windows

FHIA door selections include:

  • Entry
  • Patio
  • Sliding
  • French
  • Storm

FHIA Remodeling costs

FHIA Remodeling does not list its prices online. Because products range from bathtubs to roofs, pricing varies greatly. Customers who want to get a free quote from FHIA Remodeling must schedule an appointment for a home visit. You can arrange a free home visit online by clicking “Get Free Pricing” or by calling customer service.

During the home visit, an FHIA Remodeling specialist will give you specific pricing. The company offers financing through Ygrene, which bases approval mainly on home equity rather than credit history. Ygrene offers 100% financing with no down payment for energy-efficient upgrades. Check with FHIA Remodeling for additional financing options as well.

FHIA Remodeling FAQ

Does FHIA Remodeling provide installation services?

Yes, FHIA Remodeling does provide installation services by licensed and insured professionals. It currently installs windows, doors, bathtubs, showers, kitchen cabinets, kitchen countertops and roofs.

Does FHIA Remodeling offer warranties?

Warranties are available for all FHIA products and installations. During the home visit, an FHIA Remodeling agent will outline the specific terms and conditions of your warranty. Energy StormSaver products offer a lifetime warranty that covers labor and materials, glass breakage due to hurricanes, accidental breakage and lifetime installation from FHIA Remodeling.

Where does FHIA Remodeling operate?

FHIA Remodeling’s products and services are limited to parts of Florida only. The company services the following areas:

  • Boca Raton
  • Delray Beach
  • Hollywood
  • Lakeland
  • Naples
  • Sarasota
  • West Palm Beach
  • Cape Coral
  • Fort Lauderdale
  • Jacksonville
  • Melbourne
  • Orlando
  • St. Petersburg
  • Fort Myers
  • Clearwater
  • Gainesville
  • Kissimmee
  • Miami
  • Pompano Beach
  • Tampa
Does FHIA offer hurricane impact windows?

Yes, FHIA Remodeling offers hurricane impact windows from multiple brands. Features include energy-efficient SolarMax glass and the ability to withstand winds of more than 100 mph. Windows include coverage for installation, accidental glass breakage and hurricane glass breakage.

Do we recommend FHIA Remodeling?

FHIA Remodeling offers a variety of home remodeling services, including installation of windows, doors, bathrooms and kitchens. The company serves select areas of Florida. It offers warranties on all its products, covering materials and labor. If you’re a Florida homeowner considering a remodel, contact FHIA Remodeling for a free in-home consultation and quote.

FHIA Remodeling Reviews

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    Page 1 Reviews 0 - 10
    Customer ServiceInstallation & SetupStaff

    Reviewed June 19, 2025

    Bad, bad, bad, FHIA (Fort Lauderdale area) installed 13 hurricane impact windows back on February 2017 and today June 18, 2025. I tried to get FHIA to remove and replace my kitchen hurricane impact window due to my current full kitchen remodel. I have a lifetime warranty on these windows and I made sure to call “them up” to do the work that I am willing to pay for so I don’t lose the warranty. FHIA customer service manager stated to me they don’t do that kind of work. Now I have no one to remove the window in order to remove a granite countertop that passes through underneath that window in order to install a new countertop.

    If anyone else touches that window, the warranty will be compromised. It’s not good Customer Service, when you’re willing to pay for the work from the company that installed your windows to tell you they can’t do the work and if anyone touches it - it’ll compromise the window warranty. I want to warn all future customers that if you’re considering having windows installed by FHIA you must consider that if one day you need a hurricane impact window removed and replaced for whatever reason your sh*t out of luck. Make sure you ask this question before signing any contract with FHIA. I am extremely disappointed with this company after doing business with them that they would not honor this request. Shame on them!

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      Customer ServicePriceStaff

      Reviewed June 3, 2025

      This company in Orlando called my aunt who is 85 years old nonstop until she agrees for making an appointment for a quote to replace 10 windows. At first, she refused a high quote. Then the sales representative asked her how much she can pay. She answered $7K. He then quoted her $11K with $4K being reimbursed by the county directly to FHIA. Her $7K balance would be financed with 0% interest and the first payment at 18 months from the date of completion. He told her all paperwork is done automatically via internet and she did not have to do anything. She did not sign any paperwork. She was not given the contract for review nor any notification of the price change. To her surprise, after the windows are completed, the bill came with $ 26,915 with the first payment at 14 months from the date of completion.

      The company now claims that she signed the contract and the price of $26,915 is valid. My aunt is being scammed as the company deliberately changed the price and terms of the contract and did not give her the contract to review. In addition, the manager took her phone and did the survey himself. Please stay away from this company.

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      Customer ServiceInstallation & SetupPunctuality & SpeedStaff

      Reviewed May 23, 2025

      Stay away from FHIA Remodeling if you are looking to have hurricane impact windows installed. Our contract with FHIA was to replace six existing windows and one sliding door with hurricane impact windows. The FHIA salesman told us the installation will be beautifully done by their in-house factory certified installation crew and take just one or two days to our complete satisfaction. Instead, this turned out to be a very, very frustrating and lengthy ordeal. Our window installation work began on Oct 18, 2024, and wasn’t completed until March 3, 2025. Over 19 weeks to complete! This took so long due to numerous installation issues.

      Issues with the Oct. 18 installation are as follows:

      • The caulking around all windows and the sliding door frame was extremely sloppy and amateurish. Unacceptable and had to be redone.
      • Two of the windows installed were noticeably crooked. I never saw the installers use a tape measure or level to check their work.

      • I brought it to the installer’s attention when they returned from their lunch break. They then worked to correct the windows, but after they left, I checked the measurement and found that one of the windows now ended up being crooked the other way and still needed to be corrected a third time. (one side of the window was 3” from the windowsill and 3 1/2” inches from the other side) This third correction was done just minutes before the city inspector came.

      • The installers left dust which was all over the furniture and kitchen counters.
      • Stickers were left on some of the windows as well as on an inside pillar of the sliding patio door.
      • They made a poor attempt to clean several of the windows but only ended up smearing them.
      • Several of the window plugs were missing.

      • Poor job of cleanup inside and out. Outside on our patio they just used a blower to move the debris to one end of the patio and left it that way.

      On Oct. 23 I sent the FHIA installer supervisor pictures I took of the crooked windows. I also sent him a photo on Oct 28, showing the sticker on the inside of the sliding door pillar. On Nov 8 FHIA sent a troubleshoot guy out to our house to look at these issues and he recommended that all the caulking needed to be redone, and the windows straightened. He also noticed a bubble in one of the picture windows and said they will need to order a replacement which would take 2 months.

      On Nov 13 an FHIA person came out to measure for potential new windows (which we decided to cancel) and he noted how terrible these issues were. He said he would bring this up in his staff meeting that afternoon. On Nov 21 a senior FHIA representative came out and told us everything will get corrected. We decided to wait to fix the issues until the replacement glass came in and then do all the work on one day. On Dec 18 I was told that the replacement glass was in, and we scheduled the work to be done on Jan 14. On Jan 14 the installation was scheduled for 9-10 AM. No one showed up or called so I called the FHIA dispatcher. She checked and said the installer had car trouble and they would be here between 12-1 PM. They ended up coming at 1:20 PM.

      This new installer crew said they were here just to replace the glass in the one picture window and replace the caulking where needed. Before they came, I decided to measure four of the windows to make sure they were OK. It turned out as I suspected that they were all tilted somewhat. This crew then measured the windows themselves and noted that they were indeed all crooked. All of them measured 3.5” on one side to the edge of the windowsill and 3” on the other side. They called their supervisor to report this. The supervisor then called me saying he instructed them to correct the windows.

      The crew replaced the glass in the window, straitened 3 of the other windows and replaced some of the caulking in the other windows and sliding door. They neglected to replace the caulking in two other windows. They said it was getting late and had to quit. I asked when they will be back and they said they weren’t sure, that it depends on what crew the supervisor will send next. When I asked the supervisor about it he said that the crew told him they completed all of the work, which they didn’t.

      In addition, the work on the replacement glass was terrible and sloppy. I called the supervisor, and he came out to look for himself. He agreed that the work on the replacement glass was sloppy and totally unacceptable and then ordered a whole replacement window which required another 2 months to get. On March 3, another new installer crew came out and installed the replacement window and cleaned up all the other issues with new caulking. One remaining issue is a cracked window frame on the one window that was corrected 3 times from the pounding. At this point I just don’t feel comfortable having this window replaced a 4th time.

      In summary 4 of 6 windows were installed crooked, one window had to be corrected 3 times. Three different installation crews did the work. The caulking done on all windows and door was extremely sloppy and amateurish. They replaced the glass in one of the windows, which was so badly done, the whole window then had to be replaced. One window frame is still cracked from where it was pounded on to straighten it in the window frame. In addition after all of their work was done I spent 2 or 3 days scraping excess caulking from the window frames, applying a wood strip at the bottom of the sliding patio door to hide the caulking and a chip on the tile, sand areas in the window frame where they had repaired the drywall, and then tape and paint around all of the windows and door to make it all look finished.

      Note that the contract I signed for this work says in the scope of work “Factory Certified Installers”. As I understand it, a factory certified installer means you would expect quality installation and for the work to be performed correctly. I very much doubt that the crews FHIA contracts for these installations are “factory certified”.

      We paid $20,000 for these impact windows. I requested a significant refund from FHIA for the poor quality of installation work that was performed and the headache and frustration this all caused my wife and me for 4 ½ months. I had several phone calls with FHIA customer support, and they eventually sent me a $450 check for “customer accommodation” which frankly felt like a slap in the face. If you are planning on ordering hurricane impact windows for your house, DO NOT use FHIA Remodeling and save yourself the headaches.

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      Reviewed March 3, 2025

      They came and measured my window sizes several times w/ several different people. The windows finally were delivered and they were all the wrong size. All of them!!!! They kept insisting they were the right size and sent several installers to my house and I even had an independent installer come and they all said they were the wrong size. The company was informed multiple multiple times. I finally requested them to pick the windows and refund my money and that was more than all most 2 months ago they said they would pick the windows up but to this day I am storing their windows and have not had a refund and they are using my house as their storage unit. Just forget about someone calling you back and following thru because that just doesn't happen not even with Tony, Patrick, Rafael, Renso or anybody else. This is the absolute worst company that ever existed and I have experienced some bad companies but this takes the cake!!!!

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      Customer ServiceInstallation & Setup

      Reviewed Jan. 4, 2025

      We believed in this company, we trusted on their "professionalism" but the entire experience has been a joke since they installed the sliding patio door, one week later the door didn't slide. I called customer service and since then (November) we still waiting for them to come back and fix it or even "better" a call from them telling us SOMETHING some type of response, it's like "We don't exist."

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      Punctuality & Speed

      Reviewed Oct. 15, 2024

      Please keep away from this company. It's the worst nightmare. I am still paying for the $40,000 for supposedly hurricane impact windows. Well, they are not hurricane impact windows. One of the window broke and to get it repair has been a horrible nightmare. Their customers' services are the worst. I have been depressed trying to get the broken window repair. We had 2 hurricanes already and still waiting for repair. I literally begged them so many time if they can PLEASE repair the window because of the hurricane season and I was going out of the country and wanted my property to be safe. I even told them when I can be available.

      Here, I am still waiting for repair for the broken window which is taking for ever. The window arrived on 10/7/24 and still here I am waiting. I am mentally drained. I took days off work due to mental health. Now, I'm back to work and they still want me to take more days from work to accommodate them instead of fixing the window on a Saturday. What happened to good customer services?

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      Customer ServiceInstallation & SetupStaff

      Reviewed Oct. 4, 2024

      I did not have a good experience with FHIA pertaining to the whole installation of my windows and slider. The installers had to come back several times to clean the slider frame, and window frames which had grease, smudges and what appeared to look like scratches all over the windows and sliders. There was slight damage to the bottom of the inside slider frame which they tried to repair. You can still see that it was damage because of the chalking they used to try to repair and cover it up.

      The chalking inside and out looks so unprofessional, and looks like someone just beginning to know how to do it. It looks terrible and even inside where they chalk each window. I probably could of done a better job. The reason for the sloppy work is that the FHIA send back 1 worker to chalk the inside window frames and he brought either his girlfriend or wife to help. How unprofessional is that. And if you look at the chalking job, you will agree with me. They used too much of it on the inside as well on the outside.

      After the workers left, I noticed indented scratches on the inside of frame of the slider. They send the installers back and they used 2 different types of a product called Gator 180 prepare and 220 finish sanding sponge. Who allows their workers to do this kind of sloppy unprofessional work. I feel sorry for the workers, because they are getting pressures to hurry up and complete the work.

      Before having the workers come back, I first talked with Paul, and at the end of the conversation, he tells me IF my workers can make it there, we can fix it because they are coming from Miami. Not my problem. You took the job knowing that I lived almost 2 hours away. I replied, IF you can make it. Let me remind you that this is costing me almost 28K and IF you can make it, that is unacceptable. So I talked with Jennifer who straightened out that particular matter. I also talked with Ralph, and during my first conversation with him, at one point he was getting all bent out of shape, to which I had to tell him that I am not raising my voice and so please calm down. And he is one of the guys that is in the top chain of command of FHIA.

      When the workers finally finished everything, Ralph made me feel like, OK we are finished, and you're happy. It reminds me of, we got another one and let's move on to the next victim. I am also dissatisfied with myself for caving into the pressure that Tom the salesman put on me to get me to go with this company. He didn't have the decency to let me obtain other quotes from different companies, but used the pressure sales pitch on me, and told me that I would not get the discounts that he was offering to me. How stupid was I to fall for that kind of tactic. All companies that I have ever dealt with know the potential customers are going to get a few quotes from other companies. How unprofessional and dirty of using that tactic of potential customers.

      After all of that non-sense ended, I called the company back and talked with the receptionist and Jennifer another day, and both of them told me that either Ralph (whom I do not wish to talk too) or George will call me back. As of today, it is more or less 1 week since that call and not one of them called me back. The only thing now that I have to deal with, is any repair, or malfunction that might happen in which this company (FHIA) will have to come out to repair it, based on the warranty. Anyone reading this review should stay away from this company (FHIA) and look somewhere else for hurricane impact windows. I am beginning to doubt if that is what I really received. I did call the loan company to file a formal complaint but I do not think that that is not going to matter.

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      Customer ServiceInstallation & SetupPunctuality & SpeedStaff

      Reviewed Sept. 5, 2024

      I hired this terrible company while strolling thru Sam's Club. I set up an appointment for a sales person to come to my home regarding a hurricane impact sliding glass door to the patio. The salesperson did a great pitch. I agreed and signed the paperwork which I totally regret. I overpaid as I understand and the follow thru for completion is horrible.

      The installation, I don't have major complaints about with the exception that I don't speak Spanish and the installers didn't speak English. That's a problem because I almost threw out pieces of the door without knowing the pieces needed to be installed after the county inspection. Someone on the job needs to speak the English language or ask the homeowner if they speak Spanish in advance. I shouldn't have to phone a friend!

      Scheduling the inspection by the county. That was non existent! I was told a date and the inspector never showed and when I called the county they had no record of it. The same day a FHIA employee shows up to put the caps and something else on to complete the job, without the door being inspected. She proceeds to type on her phone for me to read what her questions were because she didn't speak the English language.

      Here I am today 9/5/2024 and the inspector showed up to pass the job, but no FHIA person to come back and put the caps on!! I was advised by FHIA that it would all be on the same day and here I wait at 630pm being stuck at home all day waiting! I've called 3 times, left messages, chatted online which was a total joke! Nothing! Don't waste and overpay anything to FHIA!! Sam's Club should be ashamed to represent this "company"

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      Staff

      Reviewed June 13, 2023

      My home was built in 2012 and we delayed updating our windows and doors as long as possible since they were already impact, but the first series that came out years ago and any replacement parts were taking forever with delays from the pandemic. We had a great product with PGT and wanted something the same or better and went with FHIA's line. We were hesitant at first- our experience with contractors in south Florida has been terrible- from painters to plumbers- but we were referred by friends who know people that work there and had their windows done last year. Tony and his team did our installation- they were careful not to damage my walls and floors and cleaned up afterward. We sincerely appreciated that our home was respected. Our inspection was coordinated properly with the office representatives and project manager who re-inspected the work before arrival.

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      Reviewed May 3, 2023

      AVOID THIS COMPANY! I had my windows and door redone with them for Impact Proof a few years ago and every few months the door lock stops working and they have to send a tech to re-adjust. Today we said enough and asked for it to be replaced and they want us to pay for it. They will not take responsibility for a product they know is defective. No wonder they have an active Lawsuit going on. I hope they go out of business soon. Every review out there is terrible.

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      FHIA Remodeling Company Information

      Company Name:
      FHIA Remodeling
      Website:
      www.fhiaremodeling.com