Choice Home Warranty Reviews

It took less than 24 hours to have my heater repaired. The technicians were very professional, cleaned up very well after the job, very courteous.

It was great service. Showed up on time and explained what was needed. Great service.

I had 3 different problems. The roof was the first. They were very helpful. He did all he could do for the problem when he came. He very promptly sent us the estimated cost for repair. I am not quite sure if the bill is to be paid by Choice? I also had dryer problem. He found the problem. Ordered the part. It was here the next day. We put new knobs on. Repair man was very courteous. I also had a garage door problem. The repair man was Andy. He was the nicest most honest person and fixed our garage door and even told us some special things to do for upkeep. I am most pleased with the service we received. We just swapped warranty carriers. The other company was called out for our garage door, he said it was old. He was here for 5 minutes and I had to pay him $75.00 for telling me it can't be fixed. Warranty companies get a bad name because of the rip off ones.

The response time was great from choice warranty and from Frosty's. The Frosty's representatives very helpful and professional. I would definitely recommend to a friend if I based it upon this first visit. Thanks for your help.

When I called in for service, your representative was very helpful. The service man that came to the house was also very knowledgeable and the problem was repaired.

The replacement of my garbage disposal was quick and very professional. The next service call on my washer was slow and it has not been yet. Each were reported over 7 days ago.

My washing machine quit working properly. I contacted Choice Warranty. They contacted TN Appliance Co. who were so professional and came when they said they would. The technician was awesome and knew right away what was wrong. I needed a new washing machine and Choice agreed and they are sending me a check! Great service!

Our heating unit was blowing cold air vice hot. I called Choice and was promptly taken given a claim # and was pleased with their genuine concern for our problem. I received quick response also from the servicing company for same day service appointment. Upon arrival the problem was professionally found and repaired (just prior to the colder weather setting in). Thank you for being there and truly helping us in our time of need. Dated: 1 Jan. 2016.

Choice Home Warranty really does care and the team and contractor worked together well until the job was done right!

This was my first time using Choice Home Warranty and it was very pleasant. I placed claim call and a customer service rep happily took my information within minutes. 2 hours later, I was assigned a technician and was able to have him at my home the next morning. He had all the necessary knowledge to diagnose the problem quickly. Part (circ pump) was on his truck and the heat was working before 12 pm. I'm very happy with this experience.

When we called in to make a claim, we couldn't believe how easy it was and how personable and how helpful the representative was. There was no hassle and they got back fast with the info we needed to fix our problem. Really happy with the service and their professionalism! Thank you Choice Home Warranty.

Came to repair my washer and said it could not be fixed so they writing me a check to put in another one. Even though it's not paying for the whole dishwasher at least I got money to put towards another one.

Over the Christmas Holiday my water heater stopped working. I called Choice and received a call from the plumbing company within an hour. They showed me the problem (a short in the wires that had caused some internal fire damage). They said it could be repaired and quoted me a price which Choice approved. I opted to apply the repair quote to the purchase of a new water heater since it was over 20 years old and I felt it was a better option to replace the old with the new for peace of mind, not to mention that the new heater would also be more efficient. I'm glad I had Choice and was very pleased with the service and the outcome.

We are very pleased with the quick response and service. Our pump went out and was replaced. The job was completed in a timely manner.

Our central heating unit stopped working. We called CHW and within 24 hours, our central heating unit was repaired. We are very thankful for this company and the services they offer. I would definitely recommend to everyone.

Have had 2 toilet issues within the same month and both times the technician that Choice Home Warranty sent took care of the issues in a timely manner. Excellent Service. Highly Recommended.

This was a great first experience. This happened over the Christmas weekend and was all resolved, the hot water the Monday after and the furnace yesterday. All is well and working. Thanks for offering me this.

My stove was diagnosed by Choice warranty service rep, and I was told, that I would need a new stove. I received a partial check in the mail for a new stove a month later.

We were very pleased with the fast service we received after submitting a claim online. Within hours we had been in touch with a heating and air repair company. They were there the next morning.

Glad Choice was able to find us a technician on a holiday weekend.

I am so pleased with the service I received. Within minutes, Choice Home Warranty sent me an email with the repair service tech. The next day, my water heater was repaired. Thank you so much for your wonderful service and friendly and helpful agents.

I reported the claim at 9pm, and the next morning the technician called to schedule appointment the same day. He could not repair it, so he replaced it on the spot. All for just the service fee. He was polite and cleaned up after himself.

My unit wasn't cooling and I put in a claim and they sent a tech to my house the next day and my problem was solve. I was pleased.

Contacted Choice.. Referred me to plumber. They came out next day. Fixed. Great and friendly service all around.

Fixed my oven in a timely manner.

The technician and service received was great. The technician made an adjustment that lessened the problem, but it still occasionally returns. There were some other issues with the appliance not covered by warranty, and buying replacement parts for them would cost more than a new appliance, so we elected to replace the appliance on our own instead of opting for another service call.

We had two problems for both garage doors at the same time, but both are different. The guy from CSS Garage Doors identified the problem immediately and fixed them all. I am very impressive with his work.

Knowledgeable. Reliable service.

I opened claim via online. Same day they assign tech and I contacted tech. Make an appointment and my problem fixed next day. During this process CHW rep contacted via email and phone and I am 100% satisfy with service.

CHW is awesome! Claim service is very accommodating. I had a problem with my water heater that need to be replaced and CHW responded right away. I was able to get reimbursement with no problem of the fees performed by the plumber who had worked on the water heater installation. Additionally, when my washer broke down, CHW assigned a technician who fixed it in less than 30 minutes. I'm happy with the CHW Customer and Claim service. Will continue to do business with CHW.

The response to my problem was fast, efficient and well coordinated. I was very impressed with every aspect of the repair process. Truthfully, I was ready for a terrible experience but this warranty company did a great job.

The electronics board went out on my built-in microwave. The customer service agent took my information well, I was contacted by a technician in my area quickly, and he was able to come work on my microwave quickly. He got it to work temporarily while we wait for a part he ordered to come in. He was very professional.

Although the claim was denied due to the policy exclusions, I was happy with the service that was provided for me. The manager understood my needs and helped me towards a resolution.

On 12/14/15: I contacted HCW & was referred to Executive HVAC. Executive HVAC provided prompt same day service.

The wash machine had a timer problem and it was repaired with only the copay. As it turned out there was an additional problem that followed about a week after the repair and Choice repaired that without a copay. It has worked fine since.

I paid more than what is Cap for one year. Insurance covered $500 and I paid $554.97 due to cap rule.

The tech that you sent was awesome and accurate. I would highly recommend your services.

In follow-up for AC/heater service, Choice Warranty had a repair technician call me the same day to schedule an appointment. The company that was sent out was detailed and efficient. It's nice to know that home repairs are just a phone call away.

The Garage Door Company was great. They came in, assessed the issues and and remedied the problem. They are honorable service providers. Just another testament to the quality service providers Choice recruits. Thanks again Choice!

I would recommend CHW to every home owner. I belong to them years ago when we first build the house and now 18 years later we joined again and don't know why we ever stopped. I never will again. They gave me a deal where the yearly dues NEVER increase and I pay $45 for a service call. So far we have used it 3 times and each time we had a serviceman out within 24 hours and the problem was fixed without any issues at all. Customer Service is a pleasure to deal with and they provide everything they advertise.

Called Choice to put a claim in for my leaking garbage disposal and the service that I received was excellent. The warranty company was out the next day and replaced the unit. I couldn't be much happier with the service that I received.

I am very happy with the result of my policy with Choice... Being a builder and real estate broker, I see the faults of all home warranty companies. Even though Choice Home is not exempt from their share of scheduling issues, they do track and allow an easy way for the customer to be proactive without feeling abuse. They do have it together and do get the job done. Therefore I would and do recommend them highly.

We had holes in duct work and we called Choice Home Warranty. They sent out a expert immediately to fix the problem.

Hot water heater went out and it was replaced without hesitation.

I was very unsure about leaving the company I was with but I am glad I did. Their wait time was horrible and their trade fee was much more and so was the monthly fee. Glad I made the changed and got to save money already into the new year.

I had American Home Shield for around two years. When my 15-year-old dryer broke, they opted to fix it at a cost of over 700 dollars. I was totally blown away by that decision and the below sub-par customer service and the wait time to get a representative. I cancelled my contract. I instead signed up with Choice Home. My A/C would not cool anymore so I called in a trouble call. I had a tech at my house the same day. Service was definitely better than the previous company. The tech says the entire unit will have to be replaced.

Although it was the holidays, CHW quickly located a repair technician. The repair was quickly diagnosed and the new part ordered and installed the next day. No trying to find an appropriate service company tech, no surprise costs, no hassle.

I use CHW for my personal home and rental home. The service is always great! The people taking the claims are always prompt and professional.

I opened the claim online about my downstairs AC unit not working and finished it online. The tech came out and had the unit fixed in a short amount of time and called to let me know when he would be here and even when late he called. Very professional.

Our system had stopped providing heat. We received very capable service in a very timely manner. We were satisfied with the responsiveness of the Choice Home agent and from the technician who responded. Our problem was resolved quickly.

My clothes dryer of 20 plus years needed a new motor that was no longer available. I was given a cash amount to be used for purchasing a new dryer. I was completely satisfied with the outcome and professionalism of the staff in handling this matter.

Quick response to my problem with my dryer not drying clothes, but I was told by the repairman that he did not know if he could find the part or not. I had to call the contractor today, as no one had returned my calls. I talked with someone from Brice Contractors, and they are coming on Saturday morning. I sincerely hope that this works. What if it doesn't --- will it be covered?

Recently, I received a service from CHW to fix my garage door opener. I was really impressed with the way they handle my issue. The entire CHW team, starting from customer service reps to the service technicians were very professional, courteous, on time, and knowledgeable. I absolutely recommend CHW for your household needs.

Customer service was excellent, I asked for the company you sent out last summer. They were available, thanks for checking. Follow up email is very helpful, I had all contact info in one place. Great job!

Our oven & stove stayed on consistently even in the off position. So we had to cut the switch off at the circuit breaker & there was almost no flow thru our kitchen faucet. Each company responded in a timely manner, were very professional & we were very satisfied with their work.

Very happy with ease and timeliness of repair.

We requested service Sat 12/19/15, and 30 mts later a tech 22/15 they call me and a technician was assigned. At 12/22/15 again call me stating they can't perform the work as promised. After call you and gave me another service company and they came the 12/23. After the inspection we had to wait till 12/28 when was repaired. Meantime we had to be without the micro on Christmas. With all inconveniences the co. AJ,S is excellent at services, courtesy and professionalism, like you to fix the problem. Opposite to KG,S, the first with lack of professionalism.

My thermostat stopped working during the winter time and we were out of heat so I filed a claim and within 6 hours my problem was solved. Thanks.

They issued plumber right away. They kept calling to make sure I had got an appointment. I call that excellent, nobody else does that.

Clothes washer. Very fast and professional service. Satisfactory outcome.

Yesterday I had our washer repaired. For my $45 deductible the service man was very efficient & resolved the problem in under one hour. We are very pleased with this service.

Our water heater went, and upon review, Choice said they did not cover it. Upon talking to a supervisor, they made arrangements to pay for part of the water heater replacement. We thought that this was very fair, and good customer service.

You answered my call quickly and the technician came within an hour and fixed my problem. Eagle Heating and Air do a great job both times.

I have used CHW twice so far both times it has been clogged drains. The company sent was very quick to resolve the issues. The only negative is that it has taken up to 48 hrs to get the technician to me.

Signed up with Choice on 11/1/15. On 12/6 called in for repair of hot water heater that was staying on at all times. First repair visit - replace thermostat. Now no hot water at all. Next repair visit - said that new thermostat was bad - put in another. Now back to original problem. Next repair visit broke off heating coil trying to remove damaged hot water heater. Spoke to Choice - said the problem happened before I signed up and therefore they would not cover. I asked, “How long do I have to wait before they stop blaming everything on pre-existing condition?” The operator, who was rude, said that they cannot answer that (it is up to them).

I had a leaky toilet and needed a new wax ring. They sent a contractor out that diagnosed and fixed in a timely manner and in the same visit. Thumbs Up!

I was disappointed several times by another server... It was the first time I used Choice and decided I see how it went in 3 major fields of repair. The electrician contacted me right away, came out the next day, told me one fan couldn't be repaired, suggested I buy a new one, came back after I had the correct parts and changed two fans and 3 outlets in a speedy and efficient manner. One worked in one area and the other in another and they cross checked each other's work. The plumbers responded as well, I also needed some additional parts, called them to reschedule, they came out as agreed and worked diligently until all jobs were complete. Appliance person responded immediately, came out and fixed the problem the next day. You can't ask for better than that! I am very please and purchased a long term plan.

I called the company to make a claim for faulty ceiling fans (Wirings, which were a fire hazard). According to my plan, ceiling fans are covered. When the technician informed them that they needed to replace the fans, we were told that they will only authorize "builders grade" fans which were about 1/2 the amount of what they actually cost.

I had a repair service that was less than stellar and Choice was able to make it right quickly. The service provider took over 24 days only to report that the part was not available. I called the manufacturer and had the part sent to me in two days. Choice reimbursed me for the expense and satisfied the issue.

After all the hoopla with First American Home Warranty I basically swore off home warranty companies. However I decided to go with a company with minimal cost to me and just to have a little bit of assurance, because I don't have contractors at my whim. Well I am glad I chose Choice Home Warranty Services. I was skeptical because unlike last time I did my homework this time and most of the reviews were decent. I put in a service request about my washer on 12/25/15, got a call 12/26/15. Technician from RMR came out, diagnosed the problem and today 12/28/15 got a call from Choice advising me that to repair the problem would be more than what the machine is worth and I will be getting a check for basically what I paid for the washer. This is what I am talking about. I will be getting a new washer.

I called for service on my AC/Heating system just before the Christmas holidays. They did a great job of getting us an awesome repairman to get it fixed. You guys are great!!!

We called and submitted our claim. The next morning, Reggie The Plumber called, gave a time and they were there and fix my garbage disposal and cleaned up behind themselves. Awesome job!!!

Everyone, including the contractor, was accommodating and well versed on the subject of my range problem.

Choice Home Warranty changed company to conduct repairs, but tech from new company was great.

I am fully satisfied with the performance.

I am very pleased with the treatment and service I received from Choice. They attend to your repair request quickly and have very experienced Vendors come to your home to do the repair work. Their computerized tracking system for your service request is also very helpful to gauge repair time frames.

Air conditioner was not cooling and repair was completed within 2 hours from my phone call. Excellent service. And there was no charge. Also this was on a weekend, the day after Christmas. Service man explained exactly what the problem was and what he did. Great.

Our garbage disposal stopped working on Christmas Eve. I called the Choice team, and they handled my claim promptly. The representative was friendly and kind. The company that fixed my disposal arrived on time and replaced the system with a higher quality disposal. Thank you, Choice!

The service provided by the technician was great. Very good communication skills, explained and showed me what the problem was and what was needed to resolved the problem. Very knowledgeable about his craft.

Once they got the right service tech it was pretty easy to solve my issues. They choose not to fix my range, but to make a blanket payment for the purchase of a new or newer one. My only issue was it took 3+ weeks to get the payment. Not good going into the holidays with no range.

I've made a claim online on Christmas which they got back to me right away with the technician information, which I thought the technician would call me. However, I had to call them since my kitchen sink backed up. I called throughout the day to technician with no callback and no answer on the phone. I contacted Choice toll free number that displays 24/7 on website, however when I called they said their offices are closed. So I emailed the emergency line with no response and I sent 2 emails on my claim with no response. I'm going on 3 days without being able to use my sink. Is Choice Home Warranty 24/7 establishment or is it false advertising on the site, and the sales person who sold me the plan lied too about 24/7 services? This is first time I had to put in a claim and deeply disturbed with the customer service. If this is the case I want my $ back.

We called the repairman about fixing the garage door opener, but he never called back. It started working again so I never pursued trying to contact him again. Disappointed in his service.

Repair of stove top burner - Excellent response to initial request and follow up repair done quickly.

HORRIBLE HOME WARRANTY COMPANY. I never write reviews online, but there's a first for everything. If you are already with this company, do yourself a favor and find another company. I just experienced the worst customer service EVER. I was much better off with #AmericanHomeShield. Please think twice before signing up with this company. I've used them one time and the first service company they dispatched never showed up. Then the second company charged us an outrageous amount for something CHW denied.

My washing machine broke and Choice quickly dispatched a knowledgeable appliance repairman. The repair exceeded the value of my washer so they offered me a fair price to purchase a replacement. There was no hassle or hoops to jump through for this process. I will renew my membership next year!

Everything went great with putting in claim to the actual repair.

The service was excellent and the provider arrived on time. Overall I am satisfied with the service I received.

Unfortunately, my Microwave was not fixable because the part was not available for it to be repaired. Choice is giving my cash for it instead of repairing it and I think it is fair considering the age of it. It was a great Microwave, but just stopped working.

Very professional. Came on, completed the work, knowledgeable with Samsung products. Very, very very professional. Thank you so much Choice Home Warranty for selecting the best contractors.

I called on Christmas Eve not expecting to get service. Within 45 minutes a technician was at my home. Fixed the problem. Tech was very courteous and answered all my concerns. I highly recommend Choice Warranty to any homeowner.

Great customer service and support.

I called in on December 21, 2015 because my dryer stopped working. They put me on the schedule for next day after 5 pm. They were working late to finish up all the Choice Home warranty customers before Christmas holidays started. All fixed!

Very satisfied. Fast friendly service. Attentive to my needs.

Dryer - The first ten did not seem to know anything. But once we found sec he did great.

I called on a Saturday and the plumber was able to come by on Sunday and fix the leak! First service call with this home warranty coverage and had a wonderful experience.

The person who helped me was very patient and kind and efficient. I have my new washer, and I'm very happy. The service man was also on time and professional. Everything was finished in a week. I would certainly recommend this company to family and friends.

Other than having to remind you that I did not want to use the company you chose previously, it was a good experience. Tropical plumbing was a good company.

I receive multiple spam emails from this company daily. I have filled out the unsubscribe section 25-30 times but to no avail. I now forward every spam the federal spam reporting site but nothing has helped. I would NEVER do ANY business with these people!

Furnace would not come on. Replaced ignitor.

Our stove burner stop working and they fixed it in no time. Thank you.

Mr. ** (Boyd) was prompt, clean, pleasant and fixed the problem quickly. Very satisfied so far!

Very pleased with the response to my call, and the technician had us up and running in no time.

I bought this warranty hoping it would protect me in my time of need. I was mistaken. My refrigerator quit on me and I am savvy enough to know that my Condenser gave out on me. I called these folks and they sent me a technician, Matt with Hinco something, after 5 days. (My food went bad). I asked them if they could find some on else sooner, but they told me he was the only one they had. Once the Tech came, he diagnosed that the "Sealed System Condenser" had given away and told us that he would call the Choice Home and let them know... I had to pay 45 $ for the visit.

Our heating unit broke sometime between Friday afternoon and Saturday morning. We awoke on Saturday to find a cold downstairs. Luckily the upstairs unit was still working. After submitting a claim online and calling Choice directly, we were assigned a technician. Unfortunately the technician did not perform warranty work on the weekends. With the help of space heaters we made it through the weekend. On Monday morning, the technician came as scheduled. He worked for more than two hours on the unit. Our unit was fixed and back blowing out warm air. I asked the technician what the repair would have cost and he said over $300 (had we not had the warranty). Thank goodness we had it!!

One of technicians stole the service fee and lied about coming to my condo and looking at the problem I was having with my dishwasher. His last name was ** and the company that hired him has since fired him for stealing the service fee and lying about receiving the fee.

My dishwasher was leaking and Choice Home Warranty sent someone out to repair it promptly. Thanks!

I filled out the online claim form on Saturday afternoon for my non-functioning garage-door opener. I received an email with the phone number to a technician within a couple hours. I called the tech on Sunday morning expecting his voicemail but he answered and made an appointment to come for early Monday morning. The tech arrived on-time, evaluated the problem, and called Choice Home Warranty. I had a BRAND NEW, garage door opener installed and functioning within two hours of the tech's initial arrival.

I have recently switched to Choice from American Home Shield for my rental house in Texas. I live in Georgia and have already noticed a significant improvement by switching to Choice. My orders go through my property management company and area always resolved easily and in a timely manner. Before switching it took American home shield 2 months to do a $50 fix on the refrigerator which resulted in a lawsuit from my tenants which I understand completely. With Choice I haven't had any issues or complaints from my management company or tenants.

Garbage disposal was malfunctioning and causing a leak. CHW assigned case to Artistry who promptly made repairs. Very satisfied with how my case was handled.

Thanks very much. Great service.

Fast response to the issue reported. I appreciated that Choice followed up to make sure the company contacted me and came. Quick response to the company's report of the issue and a fair resolution.

Washer not working properly. The water valve needed to be replaced and the service was quick and excellent.

I submitted my claim online. Choice was very prompt in response. The next day (we told them it was not urgent) repair was onsite. The problem has been diagnosed. Half of the repair is covered by warranty. Repair is not completed yet - this was our choice to delay, as we were so pleased with the service provider... We are having our maintenance done at same time, right after the Holiday.

Very well done - very satisfied with results.

Great service. Drain Wizard acted fast and got done on time. The plumber was great and friendly. He made sure I knew every step he was taking. He gave tips on how to keep hair out of drains. Great experience. Even told me of a couple products to purchase to help keep hair out of drains and even told where to buy and price.

Customer service called the contractor within an hour, called me back, and gave me the contractor phone number. The contractor came on time, fixed my appliance and gave me good advice on taking care of it. Thank you Choice Home Warranty.

Called CHW about 11:15 pm regarding a service needed in the bathroom, well all I can say is that by 1 pm the following day the work was completed and the bathroom tub was ready, now that's without equivocation FAST!!! And the actual service was excellent. CHW representatives are courteous and knowledgeable. Special thanks to Andrea and have a great holiday.

Stovetop element was broken and Choice promptly sent a qualified technician to repair without a cost other than my service charge. There was great follow-up and no surprises. This home is a rental and my tenants are always pleased with the quick service.

Pike and Anthony of Bobbitt's Appliance Repair were polite and on time. Very good repair experience for this customer!

The tech that was sent to our home came within a few hours of us calling in the problem with our garage door opener, and it was a Saturday. He made some adjustments, greased the track and we tried it about 10 times. It worked flawlessly. The next morning it was froze up again. I called on Sunday direct to the provider. He told me that he could probably adjust it again, but that it might quit again so he recommended he come Monday morning and see what was wrong. He replaced the capacitor and it worked but he said there was too much wear on the unit and recommended replacement. They were out of stock on the unit I requested so it will be a day or two before the new unit is installed. He was very informative, helpful and professional. I am very satisfied.

I was very pleased with the quick response from Claims department to assign me a repair company and then to work with them quickly and efficiently to get the garage door replaced. Only portion of the repair was covered but it was fair and efficient.

I would highly recommend Gentex Appliance because when they came over to fix my refrigerator, they were very professional and knew exactly what the problem was. I was very pleased and would recommend to my family and friends.

I love the speedy service and low co-pay for the service provided. Thank you so much for your help.

Fast and courteous service.

Brian Plbg. called promptly to come out that night and did come out in a timely manner. Had to replace the disposal and changed out all the PVC pipes. Very nice gentleman and seemed thorough. All working fine now. Couldn't have asked for a better serviceman and company to deal with than Choice HW. Thank you.

Just recently became a CHW customer a couple months ago and this was my first claim with them. The representative was very friendly and the contractor that came out to replace my garbage disposal were awesome. Makes me feel even at more ease knowing that I have CHW protecting me.

Service tech came out to evaluate situation with leaking water heater. He determined that it had a ruptured tank. After calling Choice Home Warranty Co., the tech was told that it was not covered. I then received an automated call telling me to call CHW Co. I was informed that only things like burners and faucets were covered. Not the actual tank. I truly feel that this is a bait and switch action and advise everyone who already has a policy, and anyone considering signing on, to double check what is really covered. I am retired and I feel like I've been "had".

The prompt response to my request was the key for me because allow me to schedule the appointment with plenty of time. The professionals that attend my call, they follow the claim until resolution so that is an indication of they take care of their customers. I will recommend this service to my friends.

Appointment was not scheduled as quickly as I wanted, so I had to sleep elsewhere, not at home. Repair was made satisfactorily when the technician arrived about an hour after the appointment time.

I was very happy with the quick response to my call when my dishwasher started leaking. The serviceman was very amenable to working around my busy schedule and his attention to details made me feel he was very capable and concerned that I was taken care of. Great job.

I was very impressed with the Choice Warranty agent when I called. She was very professional. When I got a call from All Appliances Plano, the officer manager and the tech was great to work with as well. It did take two times to come and fix my dryer, but when he did get the part, John was excellent. He cleaned all the lint out of the dryer before he replaced the heating element. John explained in detail everything he was doing. This is the best investment that I have made and I recommend Choice Home Warranty to everyone who needs a home warranty service.

Refrigerator would not hold temperature. Took two tries to repair but seems to be working now. Only been three days so we'll see. Thanks.

When I called to place the claim, the rep said it would take 4 hours or more for the plumber to contact me. It was less than that and a weekend date was set for the appointment. Originally it was set for the following Monday. The plumber called and asked if he could come on Saturday, and I said sure. It is the Christmas season and holidays and he wanted to make my time without water in my home shorter than necessary and have it for before Christmas.

CHW was timely and immediately repaired the dishwasher. It was repaired the same day I called. I would definite recommend them.

I have had Choice Home Warranty for only a month. I had a dishwasher break and refrigerator leak. My claim was denied on my dishwasher because I was told the problems found couldn't have happen when my policy started. That being said, I felt lied to at the time I was sold the policy. READ THE FINE PRINT... Their sales and service reps will not tell you the truth. I specifically asked if an old appliance was to have problems, would it be covered; "of course, no questions asked". Which I have now found is a complete lie. After paying for the complete policy, I was offered 10% refund. Really!!! After having the policy for a month?