Bradford White water heater warranty coverage and plans
Bradford White provides a standard six-year warranty on its gas or electric water heater models, though some models may come with a 10-year warranty. Coverage generally includes defects in materials and workmanship under normal use.
Some tankless models can have a 15-year tank or heat exchanger warranty with a five-year warranty on parts, while some have a five-year heat exchanger warranty with a one-year warranty on parts. Labor costs are not included in any of these warranty options.
Bradford White also offers an extended warranty that must be purchased when you buy your new water heater. It extends the warranty period from six years to eight or 10 years for both the tank and parts, depending on whether you choose the two- or four-year extended warranty plan.
The table below shows what you can expect from the Bradford White manufacturer’s warranty.
| Residential water heater type | Tank or heat exchanger | Parts | Labor |
|---|---|---|---|
| Gas or electric | One, six, eight or 10 years | Six years | N/A |
| Tankless | Five or 15 years | One or five years | N/A |
Repair or replacement costs not covered by warranty
Bradford White provides a full list of limits and exclusions in your warranty PDF. Keep in mind that the limited warranty may be transferred from the original water heater purchaser to a subsequent owner (for example, if the house it’s in is sold). Also, the warranty period on parts may be reduced for installations outside of the United States.
Some exclusions to the limited warranty include malfunctions or damages caused by:
- Improper installation or repairs
- Installations made without a certified combination temperature and pressure relief valve
- Sediment or lime in the local water source
In addition, note that a primary exclusion that voids residential coverage is using a residential model for commercial purposes.
» READ MORE: Does a home warranty cover a water heater?
How to register a Bradford White water heater
It’s a good idea to register your water heater with Bradford White promptly after you buy it, as there is a cutoff period. This ensures that the company has the proof of purchase and installation information necessary to file a warranty claim.
To register your Bradford White water heater, visit the warranty center on the company’s website and enter your unit’s serial number, which you can find on the rating plate located on the front of the water heater. Be prepared to answer questions about the installation, such as the contractor’s name and installation date.
Bradford White water heater warranty cost
Warranty costs are built into the price of the Bradford White water heater. It typically costs between $200 and $500 to purchase extended coverage beyond the standard six years, depending on the water heater model. This extended coverage upgrade increases the warranty period by two or four years.
» READ MORE: Are heat pump water heaters worth it?
Accessing official Bradford White warranty documents
Since warranty information is specific to your exact product and model, you'll need to look up your warranty information. Here's a step-by-step guide on how to access your official documents.
- Visit the Bradford White Warranty Center.
- Enter your serial number. To find your serial number, look at the rating plate on the side of your water heater.
You will then access your specific warranty information with your water heater’s warranty length and expiration date.
To make sure you're ready to go if you ever need to make claim, we recommend downloading and saving the PDF for future reference.
How to file a claim for your Bradford White water heater
If you need to file a claim for your Bradford White water heater, you should contact a plumber or general contractor who can determine what repairs need to be made. Bradford White also provides a toll-free number and mailing address in your warranty PDF and an email address on its website where you can direct warranty questions.
What documents do you need to file a warranty claim?
If you need to file a claim, be sure to have these documents and information ready before contacting Bradford White.
- Water heater model and serial number
- Proof of purchase
- Installation documentation
- Maintenance records
- Detailed description of the issue (from the plumber or general contractor who looked at your water heater)
Pros and cons of Bradford White water heater warranties
Pros
- Transferable from the original owner to subsequent owners if unit is not moved
- Six- or 10-year warranty periods available for both tank and parts
- Available in all states
Cons
- Shipping, labor and other installation costs aren't included
- Some consumers experience issues with replacements covered by the warranty
Bradford White water heater warranty vs. home warranty alternatives
You may consider purchasing a home warranty even if your Bradford White water heater carries a manufacturer’s warranty.
According to the company, your Bradford White water heater may have a life span of 10 years or more. As your water heater ages, it may need repairs more often, and you’ll be left with the high costs of parts and labor after that 10-year period.
A home warranty kicks in when the manufacturer’s warranty expires and provides you with coverage later, when the unit is more likely to experience breakdowns. Another benefit of a home warranty is that it covers labor, which could account for a large portion of repair or installation costs. The average cost to replace a water heater today is typically around $800 to $1,800.
FAQ
What is a Bradford White water heater warranty?
A Bradford White water heater warranty covers the cost of repairing or replacing the tank and components within a specified period. If your water heater malfunctions because of a manufacturer defect, the warranty can provide compensation for those repairs under certain conditions.
The warranty has limits and exclusions, so you should refer to the original warranty document for a list of exceptions.
How long is a warranty on a Bradford White water heater?
Most residential gas and electric models come with a six-year warranty on the tank and on parts. Tankless options can have a five- or 15-year warranty on the heat exchanger and a five-year warranty on parts.
What is Bradford White’s customer service information?
You can call Bradford White’s customer service department at 800-523-2931. For warranty questions, call 800-531-2111. The company also provides a contact request form where you can submit questions electronically on its website.
How do I file a warranty claim for my Bradford White water heater?
Bradford White advises you to submit a warranty claim and call a plumbing professional who can diagnose your water heater issues. You can search for contractors in your area directly from the company’s website.
What voids a Bradford White water heater warranty?
Improper installation, lack of required maintenance or misuse can void a Bradford White water heater warranty. This can include not having the unit installed by a certified installer, not following local codes, moving the unit from its original location or altering the unit's components without authorization.
Bottom line
Bradford White provides a limited warranty on its water heater units. Warranty periods can vary depending on the model, but most start at six years. You can purchase extended coverage for an additional fee, which increases the warranty period by four years.
Article sources
ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. Specific sources for this article include:
- Bradford White Corporation, "What is the BUILTBEST Extended Warranty Upgrade?" Accessed May 19, 2026.
- Bradford White Corporation, "FAQs." Accessed May 19, 2026.
- Bradford White Corporation, "Tankless Water Heaters." Accessed May 19, 2026.
- Bradford White Corporation, "Limited Infiniti Tankless Water Heater Warranty." Accessed May 19, 2026.
- Bradford White Corporation, "Limited Infiniti Tankless™ K- or L-Series Water Heater Warranty." Accessed May 19, 2026.
- Bradford White Corporation, "One of your models comes with a 6 or 10 year warranty - is there a difference?" Accessed May 19, 2026.
- Bradford White Corporation, "Bradford White Family of Companies." Accessed May 19, 2026.
- Bradford White Corporation, "Featured Products." Accessed May 19, 2026.
- Bradford White Corporation, "Limited Residential Water Heater Warranty." Accessed May 19, 2026.
- Bradford White Corporation, "Contact Us - United States." Accessed May 19, 2026.
- Bradford White Corporation, "What is the typical life span of a water heater?" Accessed May 19, 2026.
- Bradford White Corporation, "BUILTBEST® Extended Warranty for Homeowners." Accessed May 19, 2026.
- Bradford White Corporation, "Bradford White Warranty Center." Accessed May 19, 2026.







