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Reviewed Oct. 26, 2022
Bought 9x13 baking dish, and some chicken legs (thawed) at store. Came home. Leaned dish, prepared the food to go in the oven. Preheated oven to 375, and put the dish in the oven on a metal cookie sheet. After 3 minutes in the oven, heard a loud explosion. Found the explosion was the Anchor Hocking baking dish shattering in the oven. I believe it to be unacceptable to not even be usable for one use. My experience with their brand will be forever ruined, and do not believe that they could possibly give a resolution to correct this.
Reviewed Nov. 8, 2021
I purchased 15 piece baking set, 24 piece storage and 3 larger ones at Belk. Opened boxes and all of them had chips inside the cookware, deep cracks and bubbles. Took to store to exchange and all the boxes they had left had the same issues. So annoyed I opened a credit card just to purchase these to make and store baby food safely. Clearly not safe. So annoyed. Don't have time for all these returns and carrying heavy boxes with a baby.
Reviewed Nov. 7, 2021
I tried to post the following review on their website, but it was rejected as “not meeting our guidelines”: I got this first a few months ago. Fine until the lid fell from a not very great height onto a not very hard floor (a laminate) and not just broke but SHATTERED into literally dozens of shards. I emailed asking if it was covered by warranty, no response until a week or two later (it wasn’t), by which time I had already just reordered the whole thing (lid not available separately).
When I ordered, the 30% off button failed to get applied (might have had something to do with the fact that, as I later noticed, they had misspelled the code word FRIENDS as FREINDS!). I immediately called customer service. No big deal, right? Any customer service department should routinely and quickly fix it, right? No, the representative had to verify with her boss and it would probably be approved within the next two business days or so. Again, never heard back. Finally discovered that everything was apparently in chaos as the product switched from being handled by the Anchor Hocking website to the Pyrex website, even though the original website displayed as anchorhocking.com, with no indication that it was a third party. Found out further that the authorized website is actually Corelle.com. Tried to cancel via PayPal, but couldn’t because my payment was “pending” (at least they didn’t process the payment!).
After 30 days, the transaction will automatically e cancelled by PayPal, and then I can go ahead and order from Corelle. Freaking hassle for a simple transaction! P.S. Anchor hocking was going to charge $10 for shipping. Btw, I later noticed when trying to correspond with the company that the website first displayed as something like bazaar.com and then immediately redirected to anchorhocking.com. My reply to their email rejecting my review was returned by mailerdaemon.
Reviewed Oct. 27, 2021
I would rate a zero if I could, had bought cookware set for my mother. She said how much she and grandma always have used and love cooking out of glass. I told her of experience when I was seventeen and making spaghetti the pot blew up, she didn't remember. How ironic we went to make dinner together using what I had bought her, could you believe it did it again. Drained the noodles, and put back in and yep it exploded, thank God none of us got injured. Then today about 6 months later since the first incident, another one cracked and shattered after all three grand girls made macaroni and cheese, we were starving then that happened. They were so sad.
Extremely disappointed! However, if we did not learn our lesson, mother used yet another and this one did not explode but the whole bottom cracked. So, I introduced her to what I use which is ceramic and she can't be happier. I wrote this due to trying to find how to contact them, I saw all these other reports and how no one has ever heard back, and that alone upset me. I don't do these reviews, but buyers beware and start looking for better furthermore, food is expensive nowadays and can't afford to lose that either.
Reviewed Oct. 13, 2021
I would love to give Anchor Hocking no stars. I purchase two glass measuring cups from them. The first time I used one of them, I put one cup of water in it and heated it for 45 seconds (it was labeled microwave safe). I then put chicken bouillon in it and gently stirred it. Suddenly, with a loud bang, the glass cup exploded - covering me with small shards of glass. I actually had to pick glass out of my arm, but fortunately I was not seriously injured. The glass covered my entire kitchen, even going into the food I was preparing for dinner, which I had to throw out. The next morning I emailed Anchor Hocking, explaining what happened and asking how they planned to resolve this matter. I received an automated response that I would be contacted within 48 hours. One week later, I still had not been contacted by them. So I called their customer service number, which went to a voicemail. I left a message asking them to call me back. Absolutely no response.
Finally, I contacted Oneida by email, as they are the parent company. I again received an automated response that they would call me within 48 hours. Tomorrow will be one week and again, no response. I grew up with Anchor Hocking glassware but be assured they are not the same quality they used to be. I am disgusted by their lack of concern for their customers. I immediately threw away the second cup I had purchased from them. I simply do not trust their products. I’m sure they are well aware that there’s nothing I can do to be reimbursed for the cups or my food that had to be thrown out if they don’t contact me - so they are waiting me out. But I will make sure to warn anyone I can of the dangers of their products and their lack of customer service.
Reviewed March 14, 2021
I partially melted 1/2 cup butter in a 2 cup measuring cup - (aprox.40 seconds) and set it on the counter while I measured other muffin ingredients. About 3-4 minutes later it literally blew up. It hadn't been moved or touched. Glass flew everywhere, into my other ingredients, even into the dining room. I was very grateful that I was the only one in the kitchen. I have a second similar measuring cup - says microwave safe on the bottom. Ha! I don't think so. I have since looked into the problems and will purchase borosilicate products from now on.
Reviewed Feb. 22, 2021
Sat down to dinner with guests after taking a casserole out of the oven. 350 degrees for 30 minutes. We had just nicely taken some out and placed on our plates when this shotgun sound occurred. It took a minute to digest what happened. The entire dish exploded. There was glass and hot food everywhere. Big chunks of glass landing in our plates. I have never been so shocked in my life. What a scary situation. I was in total disbelief. After reading these reviews what is shocking more is that this product is still being sold. Shame on you. Thankfully no one was hurt but it sure could have been a lot worse. Like others have said, what was the point in making a call to this company, they obviously don't care. I will never buy their product ever again and will go out of my way to tell people why.
Reviewed Feb. 3, 2021
I set to cook a typical baked dinner at 400 degrees set for 30mins. At 25min I heard a loud sound from the oven. When I checked on the food, I found that the dish had exploded in the oven. I have never experienced anything like this. This is not safe for customers and should be taken off the shelf.
Reviewed Jan. 11, 2021
Tonight I was making turkey rolls. Dressing wrapped in turkey with gravy on top. Put them in the oven at 350 for 25 minutes. 20 minutes into baking them I heard this loud explosion and went into the kitchen to find that the dish had exploded in the oven.
Reviewed Dec. 30, 2020
I bought this glassware at Wal-Mart after I couldn't find a comparable Pyrex brand. There is a defect in the product. When I felt around the bottom of the glass dish, there are imperfections, like bubbles or Mars in the bottom of the dish. I cut my hand on it & I bled while washing the pan after using it once. After careful inspection, there is a rough knife-like appearance close to the edge of the glassware. I tried calling customer service, after being on hold for a couple minutes a recording came on and I hung up. I'm going to try to take this back to Walmart, I ripped up my receipt already. We'll see how far I get with this.
Reviewed Dec. 17, 2020
I placed some vegetables in one of my clear glass Anchor Hocking bowls placed in the microwave. The bowl melted down one side. I removed the bowl from the microwave and let it rest on top of my room temperature gas stove. I left the room and returned later to see glass shards all over the stove and kitchen floor where it had apparently exploded. I am glad I wasn't in the room when that occurred. I am stunned by this event I have always trusted Anchor Hocking and Pyrex.
Reviewed Oct. 8, 2020
-Glass, food storage containers with cracking plastic (red) lids. Many other people have complained about the cracking lids too. I finally decided to get replacement lids only to find the cost of them ridiculous. They cost more than when I bought the set which included the glass containers. Very disappointing and shame on Anchor Hocking for producing a low quality item AND gouging the consumer.
Reviewed Aug. 4, 2020
I was baking a lasagna on father's day. When removing the pan from the oven, it exploded all through the oven and kitchen. I tried calling the company and got a voice mailbox that was full. I could not find a way to speak to a person. I sent them an email. Five weeks later I received a response asking me to send them the pan and to please clean it first. I'm not happy with their customer service.
Reviewed July 8, 2020
I was baking chicken breast in my Anchor glass baking dish at the appropriate temperature of 375. It had been in the oven for about 20 min. when I heard a loud sound. I looked in through the oven door to see that my baking dish had EXPLODED!! I was shocked... glass everywhere!!! It's a good thing that the door was closed because I can't imagine if it had happened when I was taking it out of the oven! Needless to say, my dinner was ruined and what followed was a major clean-up. Thankfully no one was hurt, just shaken. I looked it up on the internet and was surprised to find quite a number of similar incidents. I had never heard of this before. So I say... be aware and be careful if you have these products, ... and if you're considering purchasing, think again!
Reviewed May 17, 2020
I see many others have had the same problem. I love the glass containers. I bought 8, small, medium and large round and medium rectangle. Most of the lids have cracked EVEN THOUGH I DO NOT PUT THEM IN THE DISHWASHER. I see I can buy the, 3 or 4 large or 3 or 4 medium for around $12 probably USD, and probably plus shipping. Here's the thing. I should NOT HAVE TO BUY THEM. I already invested in the containers, and now I have to spend more money??? To replace the cracked lids, I'll probably have to pay over $50. I can't say I'd recommend this product to anyone. Shame on Anchor Hocking.
Reviewed April 25, 2020
My husband and I purchased a variety of glass Anchor storage containers to to be more eco friendly. We were trying to replace our plastic storage containers for environmental consciousness. We bought two sets of various sized rounds and two rectangular sets. Unfortunately then within 8 month the lids have all cracked and split around the edges!! We would love the solution of them being replace however if it were an option. We feel for further purchases perhaps the lack of durability should be further rectified with manufacturing.
Reviewed April 7, 2020
The scariest moment next to a car accident or going thru a window of any sort is: Exploding Pyrex dish top In my hand. I just uncovered food to stir it! It didn’t get my face, my thumb sore Burned, small cut on leg, some pieces landed in rug under my dining room floor which I picked out and vacuumed. But the fact I could be at Methodist checking on my eyeballs for glass or picking glass out of my face this is Priceless. Thank God my God had me covered! Throwing out my twice baked potatoes with butter, chives, sour cream ranch mixed in it. And I made this meat loaf this morning. Not sure but not taking chances throwing it away as well.
Reviewed Feb. 4, 2020
I was using the baking dish in the oven and heard a loud explosion. The dish completely shattered and ruined my oven and our dinner, contacted the company. Still have not heard anything from them! Don’t buy Anything from Anchor.
Reviewed Dec. 25, 2019
I would never suggest anyone purchase Anchor Hocking glass cookware. After having our dish explode in the oven right before our Christmas dinner and, ruining a most wonderful evening - I was going to contact the company. However, after reading all of the similar events other people had and, the lack of concern of Anchor Hocking - why even bother. I will purchase another brand and move on with my life. I will certainly never recommend Anchor Hocking.
Reviewed Dec. 5, 2019
Bought two sets of these containers. Followed instructions for use. All covers have broken. I contacted the company and was told covers are not under warranty!! Containers are not much good without covers. Thought getting away from plastic wrap would help the environment instead I'm creating more waste because of a trashy product. By the way the company did say I could go on their site and purchase more covers. Really!! Not good enough.
Reviewed Nov. 27, 2019
Very disappointed with your glass storage containers. All of the plastic covers crack along their edges making them useless. We end up using Saran wrap to keep a seal. Is there a recall or return program for replacing these defective covers? I will add that we do not use a dishwasher, or use them in a microwave oven. We are extremely disappointed with this product... We got rid of all plastic storage containers in our home, going to glass. BUT, the covers being made of plastic will prevent us from further purchases.
Reviewed Nov. 20, 2019
This is what I get for trying to support Anchor Hocking at Oneida.com instead of going through Amazon! I ordered a really cute 70 oz glass pumpkin jar for a pumpkin themed baby shower. I ordered with plenty of time to receive the item before the shower, and did in fact receive it a week prior to the party. Unfortunately, all that was shipped to me was the lid. The lid! I immediately sent a message to the company, yet hadn't heard anything back two days later, so I called and had the "pleasure" of speaking with Danielle in customer service. With an irritated tone in her voice, she informed me that they would be more than happy to ship me the dish portion of the pumpkin but that it would take 7 to 10 days, with no option to rush it.
As my party was 5 days away, and with no possible way to get the bowl portion of my product in time, I inquired about returning the lid. I was informed that I was able to return it and would be refunded for the order once they received it, with the caveat that I would have to pay for shipping. Asking for an alternative solution to their error that didn't penalize me, Danielle repeated the previous options, with her already irritated tone getting ruder with each word. If companies like Oneida and Anchor Hocking would like to compete with Amazon, they should at least attempt to adopt similar shipping and return processes. Unfortunately, this situation reiterated why I continue to send my money to Amazon, even though I'd rather support individual companies directly. Sorry Oneida.com, this order was a failure all the way from shipping to customer service.
Reviewed Nov. 3, 2019
I just put three peppers in my pan to grill at 400 degrees, turned them twice, next thing you know I hear an explosion. The whole entire pan exploded into pieces in my oven. Thankfully no one was hurt but glass pieces hurt the inside of the oven door...I’m trying to find a consumer number to call and complain but cannot find one. If someone knows of one please write it to me. I have pictures but I can’t seem to upload...I did research the pan and it does not say specific degrees so I’m very upset.
Reviewed Oct. 22, 2019
Recently purchased an Anchor Hocking 9x13” casserole glassware dish at Walmart. Baked in dish. All was well. Cleaned dish and put in dishwasher. Dishwasher ran in early evening and finished cycle by 8:30PM. Next morning, I opened dishwasher to air dry any dishes that may still be wet. After airing dry, my daughters were unloading the dishwasher and pulled a bowl out that was next to the casserole dish. The bowl barely tapped the dish and it exploded. No other words for the sound and mess that happened. Thankfully no one was hurt, but the mess was unbelievable.
The whole piece shattered to many pieces and smaller pieces continued to “pop” and shatter more, 10 minutes after the initial burst. I have vacuumed the dishwasher twice as well as run it twice, but still finding shards and glass dust everywhere. Called customer service and said a ticket would be filed without any of my contact information. I was able to give my information before getting off the phone, but doubt anything will happen. Because no one was hurt, it seemed that the company didn’t have any concern about the product. I’m appalled that this product is still on the shelf after seeing all these reviews. I’m furious that I may have to replace my dishwasher, but that my children were at risk.
Reviewed Aug. 24, 2019
Made a strawberry topping, and after allowing it to cool I transferred it to a room temperature dish. About three minutes later I heard an explosion and ran to the kitchen to find glass shards and strawberry sauce all over my kitchen!
Reviewed July 11, 2019
Using this cookware as intended... Baking acorn squash in a water bath in oven. After 20 min of cooking light green dish explodes... Glass and water everywhere. I reported to company..They finally called me after three weeks. NO REAL ownership or even to replace my lost food or dish??? VERY POOR. DO NOT USE!!!
Reviewed May 28, 2019
I just purchased this set from Canadian Tire. When I proceeded to wash the first piece, 7cp size, it literally exploded in my hands. The water was warm, not hot and the bowl was room temperature. I called customer service and gave up after 40 minutes on hold. I have used Pyrex for over 40 yrs with no issues. Now I am afraid to use or purchase it. I will be returning this set today. So sad as I am trying to move away from plastic.
Reviewed May 21, 2019
My son was baking chicken in large glass baking dish by Anchor. He opened oven to pull out the dish and it exploded. He had several cuts but fortunately the large glass pieces missed him. I heard a loud bang and glass pieces on counters, tables, drawers, floor and a lot in the hot oven. Looked like hail all over my kitchen. I am blessed my son was not seriously hurt. So very scary.
Reviewed May 13, 2019
Warming up mac and cheese and heard a pop. When I opened the oven I saw that the dish had shattered. Thankfully no-one was hurt. I did end up with a few cuts cleaning up the big mess and head to figure out something else for dinner.
Reviewed May 6, 2019
I bought canning jars on Sat. Used them today Monday and the sides deformed and cracked. I called customer service to report it and got their parent company and told her what happened. She told me to take it back where I got it. I asked why as that was an inconvenience. I also told her that I would leave a review about their customer service. She said OK and did not offer any any help. I told her I will never use them again, and she just said "Ok". No concern or apologies.
Anchor Hocking Cookware Company Information
- Company Name:
- Anchor Hocking
- 519 Pierce Avenue
- Postal Code:
- United States
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