Abode Reviews

I've been using Abode for a very long time, and it's been a great experience. I'm somewhat tech-savvy, so it's not as bad being able to integrate it with some of the other platforms out there, especially home automation platforms. The system works as expected, and I haven't had any issues with it so far. I recommend it quite frequently. Not having a contract is definitely beneficial if you go with Abode compared to some of the other alternatives. One recommendation, though, is for them to lean more towards open source which could be beneficial in some ways.

I’ve been with Abode for more than five years, probably since they started. I have their porch camera for my front door. But when you get a notice that someone's there and you click on the app to see who's there, by the time the video comes up, they're gone. Abode really should speed that up because it's useless. But I've recommended them to a couple of people and they've purchased from Abode. Their products work and are fairly priced. It's all I can ask for.

It really meets my needs particularly. Installation is DIY. If you are familiar with smart home stuff, it's very easy. It took me a couple of hours. The alarm goes off if somebody opens the door when I don't want them to, which is good. I like the recessed door sensors. It’s my favorite thing about the system. All of the equipment with Abode are nice looking and as concealed as they can be, which I really appreciate.

I've had some unreliability issue with the unit and I've done quite a bit of interactions with tech support, but that's all fixed now. It's working. I'd like to see a garage door contact, though. I've made my own, but I shouldn't have to do that. That should be the standard. I'd like to see them have more contacts, and an interface for manual switch which would have made it easier for me to do the garage door contacts. I have a lot of experience with alarm systems. I've installed commercial systems in the past and had one in my previous home. So I know that DSC, for instance, which is an old-school UL-listed alarm system, has a variety of things you can hook up to it. Abode is far more limited.

Very bad company. No alerts without monitor plan. Cameras don't alert on initial motion (and mostly not at all). Cameras go offline constantly and have to be reset in person. Support is useless, always answer your question with a chore for you to do that any ** would have already tried. Cannot delete payment method if you do make the mistake of paying to monitor (just received charge to my card yesterday after unsubscribing over a year ago). I was forced to find order# yesterday to try and get charge reversed, I had 138 support emails that I didn't delete and that does not count chats. Believe me I could go on but have wasted enough time on this company, just hope to save trouble for people reading the paid reviews, don't believe any of it.

Someone told me about Abode and all went well when I signed up. The product is very user-friendly. I've been able to use it by myself without much help, but when I have needed assistance, I've been able to reach someone with something like text messaging.

My garage had been broken into and it made me more nervous about somebody breaking in my house. So, I was looking for a home security system that I could manage myself for home automation and would give me a lot of control over stuff. I didn't want to have it where for anything that went wrong, the system would call the police, and I would have the false alarms calling them. I found Abode through Googling and doing a lot of research, then I rode it down that way.

I found Abode through an internet search for different security systems and comparisons, and I was interested in them because of the customization that they could have for their systems. The system was easy to set up and it's been easy to use the features. Customer service is responsive with requests too. Abode is a good option for a lot of people. It feels very secure.

I like the DIY aspect of Abode's security system. They offer everything than let's say your typical ADT but I don't use the key fob because I don't think that's very safe. I've been with them for well over a year and they are right on par with the systems that I previously had. But they're not out there enough to where people would even consider going with them. Also, their pricing is better because any time it's a do-it-yourself kind of platform, you mold it to your specificity versus if I would go to ADT. They might sell me a package but I don't need everything in it.

My son has Abode. He used to have Vivint then he moved from Salt Lake City and he did Abode. I have Vivint as well in my main house but in my second house, there's no cell service. So, I have a Starlink dish and I use Abode on that. I've been using them for two and a half years and I went with them because I like the features. They're ahead of their time and their competitors. I felt good after getting the Abode security system and it gives me peace of mind. It's reasonably priced, too, though the prices could be better. Also, they had a do-it-yourself installation which was pretty easy to do. The quality of the cameras and the responsiveness when I inadvertently set off an alarm are both good. The tech support is okay though sometimes it's frustrating because the hours of their customer service reps are limited. So, you do a lot of emails back and forth.

Very easy to install and set up, the app works seamlessly with our other home devices, we love the geo features, and the mobile app. We also love that it’s self-monitored but can be remotely monitored while away from home, or professionally monitored for short or long-term trips.