Nintendo Reviews

4,898,292reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Nintendo

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Nintendo creates video game consoles and software, providing both portable and home gaming experiences. Founded in 1889, its product lineup includes well-known gaming systems like the Nintendo Switch and popular game franchises, including Mario, Zelda and Pokémon.

Pros
  • Wide variety of games available
  • User-friendly and versatile design
  • Good portability for on-the-go gaming
Cons
  • Frequent customer service issues
  • High repair costs for defects
  • Warranty disputes

Nintendo Reviews

Filter by Rating

  • (13)
  • (5)
  • (2)
  • (4)
  • (43)

Popular Mentions

    How do I know I can trust these reviews about Nintendo?
    • 4,898,292 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Nintendo?
    • 4,898,292 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10

    Reviewed April 11, 2026

    Nintendo has really stuck it to us this time! After spending $600 on the Nintendo switch 2 and 1 pro controller, I definitely regret it. No Hulu, no Netflix, and now I can’t even watch YouTube! I’m canceling my subscription, and returning this piece of garbage. Shame on Nintendo for not even giving us YouTube. I will keep my original switch consoles, but I will be taking my business elsewhere. BUYER BEWARE!!!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePunctuality & Speed

    Reviewed Jan. 12, 2026

    Called them because I was looking through the eShop and noticed one the games was showing as purchased. When I tried to re-download it the thing was asking for a code. So I called and they (Nintendo) didn't give me a straight answer and saying I had more than one account. Called back 2 days later and they (Nintendo) are telling me the same and that they can't find any records showing purchase. I have a photo of the eShop that show purchased. If someone would like to explain this further.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Miscellaneous delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Profile pic of the author.
      Customer ServiceStaff

      Reviewed Nov. 17, 2025

      Your customer support is no good, I try to help get help, but they don't want to help me. They want you to send you to their email and their email says the call. I had a scratch off numbers for the expansion pack and when I scratch it for the numbers the numbers scratched off with it, they want the card, but I keep saying it was a paper and it ripped and that's why I threw it out, but no one wants to help me get the code, even with the receipt and the serial number of the box.

      Thanks for your vote!

      Reviewed Sept. 17, 2025

      The worst system out to date. The servers are corrupted. The match up of players is pathetic. DO NOT GET THIS. Every time I play this game something odd happens. It will have an error and block the user. This has happened over 1000 times since I got it. I wish I had never purchased this...and try not to regret many things in my life. I regret the money I spent on this junk.

      Thanks for your vote!
      Customer ServicePriceRates

      Reviewed Aug. 24, 2025

      Really terrible company, worst customer service and worst business practices, if you have a Switch 2 that needs repairing good luck dealing with them. Overpriced game consoles for what they are. Pretty much old tech sold at new tech prices. They charge for playing online and if you have issues with cheaters oh well too bad for you. They do nothing to make any effort in banning them or at least viewing your reports. Very anti-consumer. They do not like hearing feedback specially if you mention how they raise the prices on stuff but yet do not improve it (like their online service).

      Thanks for your vote!
      Sales & Marketing

      Reviewed June 20, 2025

      Horrible product. I remember when I was a kid it was awesome however now it's just a paperweight and should be banned from selling for their deceptive practices. I will never buy a Nintendo again. I'm kings glad they got robbed because it means that crap can't go to anyone else. I wish Nintendo would also get banned in the USA because all they do is try and scam you.

      Thanks for your vote!
      Customer ServiceTechRefunds & PayoutsStaff

      Reviewed Feb. 9, 2025

      I wanted to add $50 to my son's account on Nintendo Switch. After spending a frustrating 45 minutes, I finally was able to do it, but in the process, I added the money to my own profile, instead of his. So, I called customer service thinking it wouldn't be a problem to switch the money to him. I was told no; it can't be done. OK, then I asked for a refund. No, that can't be done, but now they became willing to transfer the funds.

      After 20 minutes of asking all kinds of questions to verify that I was legitimately paying for my son's purchases, the tech was satisfied, put me on hold for another 20 minutes and then came back and said that another department will be handling the transfer, and it will take up to 3 days. I asked for the manager. Talking to the manager was the rudest experience I had with customer service. It was truly shocking. He wouldn't let me speak. He blamed me for not being careful. And he claimed that Nintendo never issues refunds or transfers funds from profile to profile even if both profiles are on the same account. He claimed that they were doing me this huge favor by even considering transferring the money. I am still in shock.

      Thanks for your vote!
      Verified purchase
      Customer ServiceCoverageMaintenance

      Reviewed Feb. 4, 2025

      My sons' Switch stopped working. It took me an hour and 1/2, Chatting with them to agree to do warranty work on it. I had to repeat myself several times. I don't think she was reading anything I stated. Now I have to send it back with 2 games for them to repair it. Might get it back in 4 weeks. So for 4 weeks my sons will be missing 2 games. We have another switch they can use. Their customer service is terrible.

      Thanks for your vote!
      Customer ServicePriceRefunds & PayoutsStaff

      Reviewed April 14, 2024

      Engages in predatorial practices....Keeps charging my account even though my daughter hasn't had an active account with this company for more than 3 years. I would suggest buying a gift card to pay for anything online with Nintendo, this way you won't have to waste an insurmountable time dealing with customer representatives who don't know how to address the questionable practices of their company. In my case, on 4/14/2024 around 10 a.m. in the morning "Nathan" the supervisor -- who told me, a national news reporter he was going "educate me" -- hung up on me....Real professional Nathan. I will be looking into the unethical practices of this company and how far reaching it is. Caveat emptor.

      Thanks for your vote!
      Sales & MarketingPriceStaffRates

      Reviewed April 4, 2023

      The Nintendo Switch is a terrific system for a myriad of reasons. There are three different versions of the hardware available at the time of this review: the original version, the Switch Lite, and an enhanced version of the original with an OLED screen. Each model has a different price point and target audience. From the cool $199 of the Switch Lite fully handheld model with a fantastic directional pad, to the vibrant expanded black levels and popping colors of the Switch Oled at $350, a mere $50 more than the original model.

      The Nintendo Switch has a terrific library of games, too. From third-party games such as Doom Eternal, Ori and the Blind Forest, and Trials of Mana. To first-party games like Super Smash Bros. Ultimate, Mario Kart 8, and Metroid Dread. The eShop has frequent sales for first- and third-party games as well, allowing terrific entertainment for any budget. There is also the Nintendo Switch Online (NSO) service. While it is a separate monthly subscription, NSO includes games from Nintendo’s back catalog ranging from the NES all the way up to the Gameboy Advance, and Nintendo 64. Play on the go or play in the home, the choice is yours with the Nintendo Switch.

      Thanks for your vote!
      Loading more reviews...

      Nintendo Company Information

      Company Name:
      Nintendo
      Website:
      www.nintendo.com