Dollar Shave Club Reviews

Have been a DSC customer for 10+ years. New razors are absolute garbage. Unilever cheaped out & ruined this great company with an inferior product. Do not waste your time or money on this now worthless company. Buy Dorco on Amazon, same blades as original DSC razors.

I had been a Dollar Shave Club member for many years. Not too long ago they switched from one razor type to another. About a week before they switched my wife lost her handle. I bought another one. They didn't bother to tell me that this handle I purchased would soon be obsolete. I have 3, I travel a lot so I had one in a travel bag, plus the two we had at home. They were giving away one handle during the switch, so I write to them and ask about the one I bought and also the other travel handle I had. I wanted to know who was going to refund me for the worthless handle I just bought and how much it would cost me to replace the other.

I wanted to cancel my subscription, which was incredibly difficult. I have sent email after email. I was finally contacted letting me know that my subscription has been canceled. Two months later, I started seeing the recurring charge on my debit card again.

Trying Dollar Shave Club and I ordered blades, a handle, and shave cream. The handle was missing from the order and I can’t get a hold of anyone to tell them that I am missing part of my order. Will not use them again.

What happened with this company? You’ve become so cheap with your product quality that like many companies before you, you will no longer be relevant. The shave handles used to be solid quality metal, now cheap plastic molding that isn’t even worth $1. The blades are poor and you change them so often now that I can't use any of my quality blade handles anymore. Sorry, but I'm going to have to find a better company now. You have cheapened your products out of relevance and your company will not exist much longer.

Received my handle and used the new blades. What happened? Why did the company change them? THEY ARE HORRIBLE!!! I shaved and cut myself several times. They are cheap and NOTHING like the ones we use to get. I am 100% canceling my membership and taking my business elsewhere. Dollar Shave Club should be ashamed of themselves for switch to these cheap ** blades. The Dollar store had better ones.

They recently switched blades and they are horrible. The old ones would cut with one pass the new one took 5-6 and I still have stray hairs. It also doesn’t move around so any areas such as by the ear or nose will not get shaved.

Thought I would give Dollar Shave Club razors a try, Worst razors ever! Took numerous attempts to even get the razor on the handle and then it didn't want to stay. The way they are shaped why bother having a lubricating strip. Very uncomfortable shave, not at all good when trying to shave next to mustache and goatee! I might as well have been using a cheap disposable for the shave they give! Never waste your Money!!!! Worst razors ever! So glad I only bought the 2 pack. Threw then out after 1st shave. Never again!!

I have not been able to talk to a human customer service representative despite my best efforts. The DSC website shows several shipments in transit at a fulfillment center for the last ~10 days. I was not able to tell whether the shipments are really at the fulfillment center to the website is giving me incorrect information. The website has a "chat" option which advertises itself as connecting to a real person within minutes, but after a few basic prompts it just asked me for my email address and would not connect me to a human.`

Dollar Shave Club recently changed their website, which caused you to have to confirm your account. I have had nothing but issues with the website, links from the emails, no past order history showing. My issue is trying to get my future orders placed - my payment info had expired, so the order doesn't go through. I can't figure out how to update on the webpage. Happy that I'm not wrongfully being charged, but frustrated I can't get new blades. Not sure I want to continue business with them with other reviews I have seen.

I was a customer of DSC for many years. They USE to have the best blades and best price. They changed to a new blade and it's completely useless. The new blades are not sharp, cut terribly, the blades don't stay on the handle, in short they are complete garbage. A disposable Bic razor cuts better and at least stays on the handle. I am disappointed as this use to be a great company but NOT anymore. I contacted customer service about the new blades and nobody responded to me. Use to be a great company but not anymore. Do yourself a favor and stay away. The new blades are a complete waste of money.

I was a happy DollarShaveClub customer for several years. Like them so much, I ordered them to be delivered monthly to my father too. Then a couple years ago they switched to the new style razors. Looked good, so I ordered the fancy handle with the copper trim and all was good for months until the handle broke and would not connect to the razors. Then some of the plastic connections on the blades would break after one use, then the replacement handle broke again and will not stay connected to the razors. Just poor quality and the customer service in the past few years is difficult to reach.

The older style razors and handles were very easy to use. They lasted for quite a few shaves. The new razors stay sharp forever because it's almost impossible to get the handle attached to the razor. Who knows why they changed the design. But they're not worth anything. They also make it very difficult to cancel the subscription. So you're still paying for razors that can't even be used until the subscription is finally canceled.

Dollar Shave recently changed their website. You had activate your account back, prior to this I had changed my address, back to my residence, after working out of the area, I received one package to this address, I deleted the other address 3 times on Dollar Club site, but this address kept returning. Have made 2 e mails to Dollar Shave Club is 3 weeks, 0 response from anyone, only they are really could take weeks to respond? Been with Shave Club for over 5 years, at one time you could call and talk to a real person and issues were resolved in 5 mins now? Due to the lack of customer service I canceled my subscription, will shop elsewhere.

I purchased a razor with blades. Got it. No issues. Liked it. Ordered more blades. Never got them. Sent 5 emails, chatted 2 times and still nothing. No refund either. Very upset and frustrated. My fault for not reading the reviews, only good thing is got blades on Amazon. Would NOT recommend them. Hope this is helpful.

I was with DSC for years. Apparently they started with a new blade system and did not inform their customers! Just continued to send me blades for a razor handle that once broken, could not be replaced. When I tried to order a new one I didn't discover it wouldn't fit until after I paid for it and it arrived at my house. Horrible customer experience, why would you continue to produce and sell blades will be useless at some point.

I was a huge DSC fan. HUGE! Watched the Mike Rubin YouTube ad 4000 times. Hilarious. Awesome. It sold me. But then a giant woke company Unilever just had to screw it up. Old shave was best shave ever. Close. Comfortable. Safe. Loved the retro styled handle. You know. Like grandpa’s handle. The guy who had one blade. And polio. New handle feels like cheap Bic. Blade shoots and slides all over my face on its own. Have to go over same area 10 times and it still feels like I haven’t shaved at all. Feels like I’m going to cut myself any second. How badly can I actually review this horrible product? If this had been my first time I would’ve never subscribed. I would never had sold the many other users to it because they’re all canceling too. Looks like Jeremy has a bunch of new customers. So long Mike! Great ad. Great shave. Ruined by greed and stupidity!

I was a DSC member for years. Great price. Quality product. For some reason they chose to switch to a new blade system which is honestly the most infuriating product I’ve ever used. I never review anything but wow this compelled me. Without fail the blade pops off at least once every shave. Putting it back on is confusing and works differently every time. As a decades long razor user, I didn’t think attaching blades needed an instruction manual. Apparently these do. Absurd. Oh and the shave is awful once the blade is actually on. Stay away.

Dollar Shave Club used to have good customer service and quality. But about four months ago they forced a new shaver blade and razer on us. It’s terrible and cheap crap! It’s uncomfortable to shave and it doesn’t shave well. And I’ve tried for a whole week to contact them to cancel my membership, but nobody answers! This is a horrible company! Don’t do business with them. Buy Gillette which has excellent products!

I have been using DSC razors for a few years now. They worked well and I like receiving new blades every few months. I recently received their "new" blade line and it is absolutely horrible. I do not feel it does a great job at all. Bring back the old blades. Thankfully I still have a few of the old blades left and when those are gone, I will move on and find something new.

I used DSC for my razors for years. I’ve never used such a terrible razor since they changed them. These six blades do not even compare to the previous version. I now have to find new razors to use because I spend way too much time just trying to get the razor to simply do what it’s suppose to.

After years of satisfaction with the 4 blade razor, the company sent me their new version. I assumed it would be at least as good. But it just doesn't provide a close enough shave. Today, I actually shaved twice, but it still looks and feels bad. I'm done with the club.

Customer service is TERRIBLE. If I could do 0 stars I would. Somehow when ordering a second handle 7 got put in my cart. I would not have done this on purpose obviously. Yet they are refusing to take back the unopened in-used handles. What does one do with 6 extra handles??? I am reconsidering this membership.

Like the many others here, I was a happy Dollar Shave Club member for over 5 years. The executive blades were reasonably priced and gave a great shave. In 2023, for some reason, this handle and blades were retired, and a new "improved" handle and blades were introduced (which you can get at Walmart now). The new "improved" blades don't fit on your old handle, so you've got to get a new "improved" handle. Both the handle and the blades are terrible quality and don't give a good shave. I'm out.

I'll echo other reviews. I became a DSC member shortly after seeing their YouTube advertisement. Never had a single issue with the old Heritage razors. Yeah, the handle would wear out after a year or two but that to me was no big deal. Just get a new handle for cheap. Got a good, close shave for cheap and got it all shipped right to my door. The ONE time I had a shipment of blades go missing years ago, I was able to get on and chat with them and get a replacement shipment sent to me right away. I loved it.

I have been a member of DSC for 5-6 years. During that time I have experienced great shaves with the Executive series blade (4 bladed). Without notifying me DSC has changed my order to the Club blades, an inferior product at a higher price. From smooth one pass shaving, I'm now making multiple passes, not smooth and enduring sore skin. Needless to say I don't want any more of these blades. I've tried to log in and cancel my account. Guess what, my login doesn't work, they don't answer my emails asking a cancellation of my account and there is a phone number that simply doesn't work. I've cancelled my auto payment, so hopefully I won't be getting any more of these blades. What was a great product is now no better than a Bic. Use it and toss it razor. So no customer service, discontinued product and an inferior substitute, plus an account that can't be cancelled. What a sad state of affairs.

In February I purchased several packs of cartridges. Shortly after my handle broke, no big deal. When I attempted to buy a new handle, they were no longer available. I attempted to contact customer service, which was a nightmare. They changed the design of the handle/blades and how they connect. They told me my only option to get a new handle that would fit would be to buy a large pack of blades that would come with a new handle from their clearance at $45..... Now buying Harry's blade system at Target at the same price. At least I know if there is any problems I can return them.... Was a customer of Dollar Shave Club since 2014.... NOT ANYMORE!!!

I have been a Dollar Shave Club member for years. I love the executive razor blade. I wish you would go back to that style. If you continue on making his new upgrade it razor I think I will have to cancel my subscription with you. I’m glad I’m not the only one on this site. That feels the same way. Please go back to the old style.

Our family have used the DSC razors for years and loved them. This "new and improved" product is horrible and we had to actually pay for it. Was just sent new razors that would not fit our handle and then ordered and paid for a new handle and the product with the worst ever. Tried to go online and cancel subscription and website has changed and will not let me log on. Terrible service and product. As soon as I can get into our account they are long gone. Sad after having a great product for years!!

I, like the many others was a member of DSC for 10 years. It was the only razor I would use. Recently they have decided to force a new razor on their customers that is dull, highly dangerous, and rather uncomfortable to hold. They then put a banner on the website saying it's under construction and you have to email so they and cancel your account. Please save your money and don't buy from them. They have a 1 star review rating with the BBB despite the A+ they claim. All reviews are awful as soon as the new products were released.