Dollar Shave Club Reviews

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About Dollar Shave Club

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Dollar Shave Club delivers subscription-based grooming products directly to consumers. The company provides razors, shaving cream, skincare and other personal care items. Dollar Shave Club allows customers to customize their subscriptions and receive regular shipments.

Pros
  • Affordable subscription pricing
  • Home delivery service
  • Variety of product options available
Cons
  • Customer service response delays
  • Issues with unauthorized charges
  • Inconsistent product quality

Dollar Shave Club Reviews

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    Page 1 Reviews 0 - 10
    Customer ServicePricePunctuality & SpeedStaffValue

    Reviewed May 26, 2026

    I used to be a loyal Dollar Shave Club subscriber for years and genuinely loved the company. Back in the day, their marketing was outstanding — funny, clever, and it actually felt like they cared. There was real personality and thought put into everything. Then they sold the company, and it all went downhill fast. The blades went from solid, respectable, and affordable to complete trash. They're super thin now with larger gaps between the blades, and they only last about 2-3 shaves before they're dull and tugging. I started getting constant razor burn and irritation. What was once a great value became a horrible experience. I canceled my membership, and I'm genuinely sad to see what was such an iconic company go down the toilet like this. Huge disappointment.

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    Billing

    Reviewed May 23, 2026

    If it was possible to give them zero stars I would. Currently they are aiding an individual who has committed felony theft and refusing to work with myself the victim and the authorities. They continue to hide the thefts details despite being told by police and my bank. Stay far away from DSC as they are just as shady as a comment credit card thief.

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      Reviewed May 21, 2026

      My first time writing a review ever which says a lot. Just want to say I absolutely love the razor and love that it fits all the blade sizes. Also I am a woman and my Venus razor blades go dull after one use so I definitely recommend this razor for women.

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      Refunds & Payouts

      Reviewed May 14, 2026

      Automatically signed me up for something and paid for it with my connected PayPal account without my consent. I bought a $5 trial and was pleased with it, but this put me off them.

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      Coverage

      Reviewed March 18, 2026

      I would not recommend using this brand. There are plenty more out there that are much more reliable.. I was trying to replace a handle that had broke for the second time and was informed it is discontinued and they refused to replace it with a new handle and the same amount of razors that I had left over.

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      Customer ServiceTransparency

      Reviewed March 9, 2026

      For years they have been sending my stuff to an old address, 2 1/2 years, I never knew they were sending to an old email, I know I updated my address when I moved, I tried logging in, forgot password. They never sent an email, run from this rip off place, one more thing when I finally figured out what was going on, I told them if they don’t make up for every order I missed because of their fault cancel my membership, they said, "Sorry to see you go." Cancel your membership and get away. There many other better places out there.

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      Customer ServiceCoverage

      Reviewed Dec. 3, 2025

      This company replaced a beloved older razor called the Executive with something called Club Series razor. Only problem is...THE CARTRIDGES DON'T FIT the handle! The cartridge stays in place approximately 1 to 2 seconds before falling into the sink. Countless people have mentioned this. Customer service simply does not answer inquiries.

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      Maintenance

      Reviewed Nov. 23, 2025

      Loyal customer for years and years. I gave the benefit of the doubt after they changed the handles and razors. I kept ordering handles thinking the other were defective until I drop them completely. The razors were incredible at the beginning and after they changed the model it’s impossible to shave. The blades keep falling off, etc. I cancelled my membership in October 2025. Terrible product now!

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      Verified purchase
      PriceRefunds & PayoutsEase of UseRates

      Reviewed Aug. 1, 2025

      I had a bunch of Humble razor blades left, but no handle. I had to pay $6.00 +$4.80 shipping. $10.80 for the cheapest, smallest, plastic blade handle I have EVER seen. My wife's throw-a-ways have more intuitive handles. When did this company give up? The Dollar Shave Club will be history to me when these blades are used up. I will be so ready to pay for Gilette's higher prices.....MUCH better quality.

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      Price

      Reviewed July 1, 2025

      I was a loyal member for years. The Heritage blades were topnotch. Then, out of the blue, they send a different blade and handle. The handle is a cheap rubber and hold onto the blade with essentially willpower. I wonder if there is a class action suit out there for those who cut themselves trying to catch a falling blade, because this is engineered so poorly, it might as well be handleless. Such a shame. It was so good, now, they don't offer any products worth anyone's hard earned money. Unfortunate that zero stars is not an option.

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      Dollar Shave Club Company Information

      Company Name:
      Dollar Shave Club
      Website:
      www.dollarshaveclub.com