Dollar Shave Club Reviews

I used to be a loyal Dollar Shave Club subscriber for years and genuinely loved the company. Back in the day, their marketing was outstanding — funny, clever, and it actually felt like they cared. There was real personality and thought put into everything. Then they sold the company, and it all went downhill fast. The blades went from solid, respectable, and affordable to complete trash. They're super thin now with larger gaps between the blades, and they only last about 2-3 shaves before they're dull and tugging. I started getting constant razor burn and irritation. What was once a great value became a horrible experience. I canceled my membership, and I'm genuinely sad to see what was such an iconic company go down the toilet like this. Huge disappointment.

If it was possible to give them zero stars I would. Currently they are aiding an individual who has committed felony theft and refusing to work with myself the victim and the authorities. They continue to hide the thefts details despite being told by police and my bank. Stay far away from DSC as they are just as shady as a comment credit card thief.

My first time writing a review ever which says a lot. Just want to say I absolutely love the razor and love that it fits all the blade sizes. Also I am a woman and my Venus razor blades go dull after one use so I definitely recommend this razor for women.

Automatically signed me up for something and paid for it with my connected PayPal account without my consent. I bought a $5 trial and was pleased with it, but this put me off them.

I would not recommend using this brand. There are plenty more out there that are much more reliable.. I was trying to replace a handle that had broke for the second time and was informed it is discontinued and they refused to replace it with a new handle and the same amount of razors that I had left over.

For years they have been sending my stuff to an old address, 2 1/2 years, I never knew they were sending to an old email, I know I updated my address when I moved, I tried logging in, forgot password. They never sent an email, run from this rip off place, one more thing when I finally figured out what was going on, I told them if they don’t make up for every order I missed because of their fault cancel my membership, they said, "Sorry to see you go." Cancel your membership and get away. There many other better places out there.

This company replaced a beloved older razor called the Executive with something called Club Series razor. Only problem is...THE CARTRIDGES DON'T FIT the handle! The cartridge stays in place approximately 1 to 2 seconds before falling into the sink. Countless people have mentioned this. Customer service simply does not answer inquiries.

Loyal customer for years and years. I gave the benefit of the doubt after they changed the handles and razors. I kept ordering handles thinking the other were defective until I drop them completely. The razors were incredible at the beginning and after they changed the model it’s impossible to shave. The blades keep falling off, etc. I cancelled my membership in October 2025. Terrible product now!

I had a bunch of Humble razor blades left, but no handle. I had to pay $6.00 +$4.80 shipping. $10.80 for the cheapest, smallest, plastic blade handle I have EVER seen. My wife's throw-a-ways have more intuitive handles. When did this company give up? The Dollar Shave Club will be history to me when these blades are used up. I will be so ready to pay for Gilette's higher prices.....MUCH better quality.

I was a loyal member for years. The Heritage blades were topnotch. Then, out of the blue, they send a different blade and handle. The handle is a cheap rubber and hold onto the blade with essentially willpower. I wonder if there is a class action suit out there for those who cut themselves trying to catch a falling blade, because this is engineered so poorly, it might as well be handleless. Such a shame. It was so good, now, they don't offer any products worth anyone's hard earned money. Unfortunate that zero stars is not an option.

I’ve been a loyal DSC customer for years because your original blades were amazing, sharp, durable, and perfect even for someone like me with thick leg hair who shaves multiple times a week. One blade would last me months without irritation or issues. But recently, I ran out of my old stock and bought their new blades and I honestly couldn’t believe how bad they were. They immediately irritated my skin, and by the next day, my hair was already growing back. The shave is rough, ineffective, and feels like any other cheap competitor out there.

Non existent customer service. I placed an order that sat untouched for two days. Finally shipped with a non functioning tracking number. Getting in touch with customer service was very challenging, only to receive an apology for their tracking tools not functional and they are "working on it with their IT department. But I should rest assured that my order will deliver in 3 to 5 business days. Not sure how they would know that other than this being a standard answer to make the customers just go away. It remains to be seen if the order is accurate and the quality of the materials acceptable. I'll never buy from this company regardless just because of the customer service.

Don't be fooled by the flashy ads and catchy marketing of Dollar Shave Club; their promises don't match up with reality. I purchased their six shaver heads for $30.00, expecting a good deal, but was sorely disappointed. The quality was mediocre at best, nowhere near worth the price. To make matters worse, when I tried to cancel my subscription, I found out they charge for an extra month before finally canceling. It felt like a sneaky tactic to squeeze out a few extra dollars from unsuspecting customers. Overall, I wouldn't recommend Dollar Shave Club. Save yourself the hassle and look elsewhere for your shaving needs.

I just received my order and am thoroughly disgusted. There is visible hair on the razors that were shipped to me. This is a health hazard and is completely unacceptable. I will immediately be disposing of any and all blades we have received from Dollar Shave Club. I can't believe we have used them for so many years. We will need to get an infectious disease test completed immediately, apparently. DO NOT PURCHASE FROM THIS COMPANY!!!!

Since Dollar Shave Club switched their new blades and handle and their website the quality has dropped significantly. I have repeated tried to cancel my account and despite repeated attempts they keep sending me blades. I am currently trying to dispute this with my credit card company. They still seem to refuse to cancel my account and remove my CC information.

Like many others, Dollar Shave Club used to provide handles and blades at a quality and price point that rivaled competitors like Gillette. Recently was forced to switch to their new Club Series handle and blades which performed absolutely woefully. After three attempts at a close shave with a brand new blade barely making a dent in my stubble, the "new" blade was looking sad and worn. I picked up my old razor with well used blades to finish the job. Sadly this serious drop in quality has caused me to drop my subscription and look at more environmentally friendly competitors like Leaf.

Just like most of you here, I’ve been a member of DSC for many years and their quality was outstanding. From their blades to handles. The new handles are like something out of a Cracker Jack box and the blades are worse than a dull disposable razor. What in the world possessed them to make that change? Greed? Anyway whoever approved that change should be punished by having to shave with them. I canceled just now and went with Barbasol Shave Club. DSC? Get your act together.

The old blades were great. Their new blades are like shaving with a butter knife. I have to shave three times to get a clean shave. They have gone from great to crap over night. I am looking for a new provider. Very disappointing.

I've been a customer with DSC for many years and was very satisfied with their blades, UNTIL someone made a stupid decision to "upgrade" their blades to Club Series. Well, these blades not only nicks the bottom of my nose, but it doesn't have a good smooth shaving and doesn't shave well either. It's been 2 months trying their new blades thinking it might just be a bad batch, but no, it's all the time. My wife feels the difference when she uses it too. Not smooth shaving. I think it's the rubber part of the blade that keeps it from a smooth shave and skip while shaving, hence the nicks. I just cancelled my subscription, their loss.

Listening to all the hype, I thought these razors were worth a try. However, I didn't realize you had to buy a bunch of razors every month! I ordered the sample pack to give it a try and not only did they send me the sample pack BUT, here comes another order of blades 2 days later!! Now, the razors themselves, I tried the first one, shaved, shaved again, hmmm still stubble. I tried them a second time, shaved, three directions, then got out my old Gillette and finished the job!! Recommend this product?? Save your money. Go buy something that works..

They have new handle and blades. I like them both. In the 15 years I have been a paying customer of theirs I have had a few "bad" blades, defective from the manufacturer, and the customer service was very quick to respond and fix the issue always adding something extra to make the experience even better. I also had a handle malfunction after many years of service, they quickly replaced it, no hassle. Great company and good product for an awesome price and convenience

Our household used to have 2 handles and loved the razor blades we received every month. I don't know what happened, but the new blades are horrible! They skim over hair, and after repeatedly going over the same area, I now get razor burn. We have canceled our subscription. If you decide to go back to quality products, we would likely renew our subscription.

I was very pleased with their product, I had three handles for the blades that I liked so much. Then they randomly sent a new handle that doesn't work with the old blades. The new blades are so cheap they're not even as good as the old blades if they were dull. Do not waste your money.

Longtime former Dollar Shave Club user. The original Executive razor was the best in the industry in my opinion. The new blades are flimsy at best, cheaply made and require multiple passes for a clean shave. This re-design was definitely a cost reduction initiative and they did a great job. These blades are absolutely terrible.

Dollar Shave Club (I've been with them over ten years!) used to have fantastic six blade cartridges and a very nice handle. This year (2023) they were bought out by a private equity firm who promptly ruined everything. They cheapened the handle so it's a light, rubber unbalanced piece of crap, with a floppy spring piece that makes the blade head difficult to control (you end up pushing really hard and shaving at funny angles to compensate for this and the now poor quality of the cartridges), and new blades that just suck and do not shave closely anymore.

They changed the blades which are junk so I canceled it. Well I tried it again on Oct.26, 2023. They claim they have tracking but they don't. I have tried to track it even to this day of Nov. 4, 2023 and it says no tracking available, so I have canceled it again. I will not be trying them again nor do I recommend them.

I had a package delivered that for some reason didn't go out. These are blades you can put in the mailbox. Package got returned to sender. I can't get in touch with anyone there to correct the issue. After looking into their customer service, apparently it's non-existent.

They get you in the door with the product then start sending you new style blades that does not work with the new handle. When you confront them about this, they tell you that handle will fit. But you send in photos that prove it doesn’t fit and they tell you it’s your tough luck. Not even trying to send out the correct handle.

The razor barely shaves, I tried it on my legs and on my face and in both places it shaves most of the hair but not all of it. On my face I couldn't get it to shave all the way down to my face and on my leg I had to go over the same area 3-4 times to get it to shave completely. I can get better quality than this garbage from Walmart and it comes in big packs.

I have been a customer for years. Switching to Harry's. No customer support. Ordered new blades a month ago. Still waiting. I'm done. They don't answer my emails. Totally pissed off! Switch to Harry's if you want any kind of support but if you like bots and ** responses stay with Dollar shave.

I've been a member for years and have always loved my DSC razors until recently. When you discontinued my executive blades and made me go to these new blades my entire opinion has changed. I used to be able to shave 8 or 10 times before I needed to change blades but now a brand new fresh blade is duller than a used blade of old. Don't know how you think these are better but they are not, please go back to the executive blade so we don't have to switch to Harry's...

I have been a Dollar Shave Club for several years. I had accumulated a surplus of razor blades so I took a break from their regular shipments. A month ago, I ran low and decided to purchase blades again about a year after my last shipment. Their site no longer had my last order information so I could not look up to see the exact blades I had ordered last. I decided to just order the 6 blade razors they had only to find out that they did not work with the existing handles.

I've been a member of Dollar Shave Club for 6 or 7 years now. These new blades are absolutely terrible. They are cheaply made and are not sharp. You can't get a close shave. I'm not sure why they moved from their old blades which were really good to these new blades. I'm now leaving and trying to find a new company. I hope this review helps.

I called their customer service for days and no one answers. Emailed them several times but no one will reply! One of the worst companies I've ever dealt with even though I haven't even heard from the company!

My husband and I both hate the new blades. Loved the old but the new, not so much. I'll either find another subscription with another brand or go back to buying in the store. Prices are higher also for crap blades.

I also had a problem with the handle. I ended up sending an email. And they switched back to my executive handle. No problem since. This last bit now is only to use up the characters to send review. I do like DSC.

Watch out for this scam. Orders are not shipped and refunds are not given. It's impossible to contact customer service. If you join the club, you are stuck. You are unable to cancel and they keep taking your money.

I restarted my subscription because we ran out of blades, but after one transaction I've cancelled it. They say they don't charge shipping on razors only, but they charged me $8 to ship ONLY razors. I ordered no other products, not even a replacement handle. I reached out to their customer service twice about this and never got a response. Now I'm seeing reviews here on CA that say their razors are trash, so I'll see what they're like when they arrive, but I'm not holding my breath. Don't waste your time or money regardless.

So I have been a member for many years. Nothing but Doves flying outta my ** while running through a bed of Daisies. Up until you all forgot to pay your communication bill to your valued customers. I recently tripled my order, trusting DSC has never done wrong...Yet. 1/2 shipments showed up. Opened it up and missing my cologne collection thingy (happens to be the most expensive item on the menu missing but paid for). The other package showed up 2 weeks later AND I owe $10.20 postage...lol. Now, mistakes happen, but the big picture here is Communication to your members. You are losing members on the daily. Me? PS- You lost another package, about 40 bucks worth and nothing resolved but I didn't shame you for that one. Anyways, can someone return one of my plethora of messages? Thanks. Have a great day.

Long time customer who loved the company and products - until they recently changed (cheapened) with new razors and handles. Both are crap. I just quit and going to give someone else a try. Too bad!