Dollar Shave Club

Long time customer who loved the company and products - until they recently changed (cheapened) with new razors and handles. Both are crap. I just quit and going to give someone else a try. Too bad!

Have been a DSC customer for 10+ years. New razors are absolute garbage. Unilever cheaped out & ruined this great company with an inferior product. Do not waste your time or money on this now worthless company. Buy Dorco on Amazon, same blades as original DSC razors.

I had been a Dollar Shave Club member for many years. Not too long ago they switched from one razor type to another. About a week before they switched my wife lost her handle. I bought another one. They didn't bother to tell me that this handle I purchased would soon be obsolete. I have 3, I travel a lot so I had one in a travel bag, plus the two we had at home. They were giving away one handle during the switch, so I write to them and ask about the one I bought and also the other travel handle I had. I wanted to know who was going to refund me for the worthless handle I just bought and how much it would cost me to replace the other.

I wanted to cancel my subscription, which was incredibly difficult. I have sent email after email. I was finally contacted letting me know that my subscription has been canceled. Two months later, I started seeing the recurring charge on my debit card again.

Trying Dollar Shave Club and I ordered blades, a handle, and shave cream. The handle was missing from the order and I can’t get a hold of anyone to tell them that I am missing part of my order. Will not use them again.

What happened with this company? You’ve become so cheap with your product quality that like many companies before you, you will no longer be relevant. The shave handles used to be solid quality metal, now cheap plastic molding that isn’t even worth $1. The blades are poor and you change them so often now that I can't use any of my quality blade handles anymore. Sorry, but I'm going to have to find a better company now. You have cheapened your products out of relevance and your company will not exist much longer.

Received my handle and used the new blades. What happened? Why did the company change them? THEY ARE HORRIBLE!!! I shaved and cut myself several times. They are cheap and NOTHING like the ones we use to get. I am 100% canceling my membership and taking my business elsewhere. Dollar Shave Club should be ashamed of themselves for switch to these cheap ** blades. The Dollar store had better ones.

They recently switched blades and they are horrible. The old ones would cut with one pass the new one took 5-6 and I still have stray hairs. It also doesn’t move around so any areas such as by the ear or nose will not get shaved.

Thought I would give Dollar Shave Club razors a try, Worst razors ever! Took numerous attempts to even get the razor on the handle and then it didn't want to stay. The way they are shaped why bother having a lubricating strip. Very uncomfortable shave, not at all good when trying to shave next to mustache and goatee! I might as well have been using a cheap disposable for the shave they give! Never waste your Money!!!! Worst razors ever! So glad I only bought the 2 pack. Threw then out after 1st shave. Never again!!

I have not been able to talk to a human customer service representative despite my best efforts. The DSC website shows several shipments in transit at a fulfillment center for the last ~10 days. I was not able to tell whether the shipments are really at the fulfillment center to the website is giving me incorrect information. The website has a "chat" option which advertises itself as connecting to a real person within minutes, but after a few basic prompts it just asked me for my email address and would not connect me to a human.`