Affordable Dentures Reviews
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I was early for my appointment and it took almost an hour to call me back. I’d already spoken and arranged my services with a true account of the condition of my teeth. The dentist refused to do the work I wanted done and told me he would not perform the work. Instead he’d stretch it out and milk me for as much as possible. Criminals is what they are. If you need a denture or implant pay the extra money elsewhere. Save yourself the time and hassle.
Give no stars for their product and service. I have since December 2019 had dentures with implants in bottom to hold denture more securely in place. Since receiving the final pair I have been back 6 times in last year for broken tooth repairs and bottom denture not securing to bottom implant. The dentures rock back and forward in my mouth, thus probably causing the broken teeth to happen. They do not fit right on bottom, allowing food to get under denture. As soon as I have them fixed, they will be needing repair again within a month. I am very unhappy, and they do not want to do what it takes to make this right. I would never recommend anyone getting dentures with implants from them. I will need to seek legal remedy to get this done right.
My 85 year old mother received her new dentures 3 days ago after waiting for weeks to get them. Once she was home and began eating, she found them to be very painful and was unable to eat. It is March 8th, and the soonest they would get her in to adjust her new dentures would be May 6th! So for more than two months she needs to suffer? Absolutely deplorable way to do business! You would think they would have windows of availability reserved for just such adjustments in the business they are in! I would NEVER recommend this company to anyone!
Affordable Dentures should absolutely be ashamed of themselves. 5 months of 60 mile round trips and they could not hear a word I was saying. For five months they tried to convince me that I was the problem not their product. "Just stick with it you will get used to it." Well I got used to gluing them in six and seven times a day. There was not enough glue in the world. I lost 30 pounds in about a month-and-a-half and only weigh 150 to begin with. A dentist that they had for three whole days took one look and replace them. By then the damage had been done. I literally want to vomit. I'm going to dry heaves anytime the glue is anywhere I can smell or taste it.
I literally wake up with nightmares dreaming that I am pulling handfuls of glue out of my mouth waking up in a complete panic. I have vomited in bed. Over a year-and-a-half and I have still not gained the weight back, I cannot tolerate what they call the final pair and my personal dentist as well as another local dentist has told me that no way would they put their name on a product like I walked out of Affordable Dentures with. I have been through a lot of stuff in my life, lots of violence and nothing has traumatize me like Affordable Dentures has managed to. If I had one I would not send my worst enemy to Affordable Dentures.
The overall experience was a disaster & when getting no response I ultimately filed with the BBB to which Affordable Dentures didn't respond as well. I am stuck with 3k of debt & useless products that not only look ridiculous but do not allow me to eat. Don't be fooled into believe the paper printed guarantee matters at all!
They lie from beginning to end. I now have a lower denture that I can't wear. They want me to spend more money to make it wearable. I have to shop around for another dentist to make a new denture and I get to pay for it.
I am a 35 year old male who has had serious health issues this year. 3 years ago my teeth were fine. After being diagnosed with type 1 diabetes recently my doctors started realizing why my teeth rotted out of my head in 3 years time. It was not due to poor hygiene or drugs. When a health care provider asks someone who just about died if they now know the importance of brushing their teeth realize that you're patient may take offense to it. When they came to you for a service and you sling them indicating they are a crack head or don't have good hygiene you should not be in business. If you want someone who has any compassion I highly recommend you go somewhere else. Getting dentures is no cake walk. It is the most depressing thing in the world. To have someone degrade you that is a professional is despicable. I have nightmares about how I was treated by this company. I understand people are afraid of dentist.
Went for 3 bridges. The first time the first cap from a tooth came out when I turned the corner from their office on a Fri at 5:00 PM so it was closed to go back so I was with grind teeth for the weekend. Went on Mon and they replaced the cap. Wed the cap came off again. Thu I called at 7:45 am as is the time they open. I was told to wait three times over the phone and the phone hangs up. I kept calling and calling and calling and my calls were ignored because I was told the office had a full schedule today. 2 hours calling constantly to be hear and I had been ignored and hung up. As up now I am still been ignore when I call. Pay a little more and go somewhere else where their hear you. Never pay the money up front here.
Everything was great but the end product. Still have to wear glue on them. Said I could buy some stuff online and see if that helps. I was under the impression I would be happy with the. Fit. It's close but for premium I’m dissatisfied with Rocky Gap in VA.
I waited 3 weeks to see this dentist, When I got there I went in at 9 am they took their xrays and took me to a room. The ** dentist came in which I didn't care of being ** for I have a mixed grandson and very many ** friends. But this guy didn't say much of anything just said it looked like time for them to come out told the helper he could get them without any trouble or charging me extra being five were broke to the gums. They told me my pay options. I paid them 2600.00 dollars. Okay they put this stuff in my mouth to make forms I guess and then told to leave till 2 pm.
I came back around 1.30. They took me in and pulled the teeth in 10 minutes. Never said a word. Never ask. Just shot my mouth with a few shots of ** and 10 15 minutes later teeth our out. Dentist didn't say a word. Nothing. Shoved so cotton swaps in my mouth. Said bite down. Moved me to another room. Now he never cleaned my jaw bone ground it removed any pieces. Never spit anything either. No STITCHES either.
After 6 teeth removed well within 15 20 min they came and changed my swaps in my mouth. 2 hrs went by and still the same bloody swaps in my mouth and no one ask me a damn thing. Well I took the swaps out myself and put some new ones in. 3 1/2 hrs gone by and now the pain was back. My gums were killing me and I told them this and there finally trying to put my bottom plate on top of these gums bloody and hurting bite down. I CAN'T got home took them out a huge piece of tooth bone whatever under dentures. Sure you get a few here and there. Not like this. You don't never rinsed my mouth. Not once in this office. NEVER.
So this STUPID so called know what he is doing dentist had no compassion what I was going through or what he was doing to me was it because I was ** and had broken teeth and one bad I finally wanted out or was he just a jerk. I served 14 years 3 honorable discharges from the Army Army reserves and the Army National Guard, what he do NOTHING.
I was in so much pain for days. Went back 3 to 5 days later. The STUPID ** girl at the door taking my temperature before going in was now a smart ASS. You have a fever of 102. You're full of shit I was thinking and told her I just had it checked when I got a hair cut. Well come in and DON'T SAY nothing dumb ass but she took another xray to see if they left a tooth. No tooth but a large piece of cartilage she said on the jaw bone and she jabbed it and hurt me on purpose the **. Said it was just dirty from food. WHAT food. Can't eat DUH!!!! I won't go back there for nothing. THEY CAN KISS MY **. Totally screwed out of my money although I got a set of dentures. What a joke.
Updated on 07/25/2020: They lie right from the start to get your money by making promises they don't keep. They order some one size fits all denture from China then try to force it to fit charging you over $2500.00 for a pair of teeth they pay $200 a pair for. When they break and you're displeased they agree to a refund but force you to sign a release leading you to believe they are refunding your money. They don't. They kept my money and teeth. I've made over 40 phone calls trying to resolve this issue. After being told they'd mail me a check and did not.
Then they outsourced their phone line to automatically hang up on my calls. Sent my information or sold to a moderation team. Provided a number for me to call that no one answers then said they are escalating the problem and gave me another bogus go nowhere number to some lady with the name dumb Thomas. These people are rude, arrogant, lying, manipulating, thieves, money grubbers, they write their own reviews. If you want the truth read the reviews at consumer affairs and Better Business Bureau not their website. I have now been without my teeth or money since Feburary.
Original Review: After multiple returns to cast my dentures I was left with gobs of blue cement in hair that took weeks to get out. Then their lab breaking the mold multiple times they finished then within 3 months they were broke. Then comes the pandemic and they shut their doors for 3 months. I did not want a repair. I wanted a replacement. I didn't want to have to return every 3 months to repair compromised dentures. They made me pay up front cash out of pocket as they can't be bothered to run insurance. They lied about same day dentures a month later I get them. They immediately withdrew my money.
Now that I want a refund they kept their faulty teeth and my money and went so far as to send me to my bank. Demand I close that card account. Forced me to sign a waiver relieving them of any responsibility and are taking months to refund my money. Putting me on hold for long periods of time to listen to a non stop repeating message about how busy they are helping other patients. If I were you I would run as fast as you can a different direction. They are scandalous and dishonest money grubbers.
Affordable Dentures in Carrollton Ga. Told me to wear the cheap Dentures for one year and then I would get a finished product. After a year they did nothing and will not return my calls. They could not get them to fit. They said I only paid for the cheap ones. And lied on two occasions. I guess they were hoping I would die before the year was up.
I paid in full for a partial denture 6/24/2019 at the Baton Rouge location. I was supposed to do my fitting in Jan. And get my final by the end of Jan. The fitting did happen, then the tech did not order them. At the end of Jan, they finally ordered them, and that included fixing the color etc. I should have received them in February, but no such luck... They did another fitting and I was supposed to receive them in March. Covid hit, and I was patient even though they were already late.
On June 3, I went in and finally got them, but they did not fit and were the wrong color. I mentioned it, but they just tried to shave them down and make it work. I left unhappy and told them I would call. I made another appointment for June 17. When I went in on the 17th, they acknowledged the color difference after I made them compare the color to the chart and that it was wrong. The dr tried to blame me saying that I should have approved the color at my fitting. I told him they told me it was to approve the fit, and told me nothing of the color, AND he did not give me a chance to see them when he checked the fit.
He told me I was wrong then began looking through my file for the paper that patients sign stating approval. It does not exist. He came back and asked to see my partial again, took it out of the room... I thought he was examining them... then came back and told me he was keeping my partial and refunding my money because I "called him a liar" which I did not. I did not even get a full refund for the package I bought. Not only am I toothless after a year (not including Covid, it is still 3 months past when I was told it would be done) I now have to go through this process again with less money than before.
I stood over them and made them copy my file before I left. When reading it, I see that it does show where I had them fix the color on 1/24/2020. And it does not have notes or a record of my visit in February when he placed the wax partial in my mouth then removed it before I could even look at them. I am unhappy, I need the rest of my refund and I still need new partial dentures before I go back to teaching in the fall.
After the extractions were done I’m packed full of gauze in my mouth they take forever to get started on my account. I’ve stood there 30 min. Now I’m starting to feel somewhat sick. The women is trying to charge me $1500 more than the estimate. She claims she can’t understand me so I’m forced to pay it. These ladies at the front desk are rude hateful women that cover their lack of empathy up with words like sweety and honey. I took as a much I have no problem with the dentist. She done her job and done pretty well but this circus going on upfront just makes me so angry.
This office has always had issues with keeping a primary Dentist so appts. Get set way out or not at all. They messed up my first 2 final uppers. 1 was set to far forward so I looked like Sea Biscuit and didn't line up with my lower teeth. The other was too far over so it looked like I had one large tooth. They have had my new wax try in for 4 months and don't plan to open soon. Even though all the other A. D. Are open. Tried to call to get a refund with no response. I would not recommend this company for anything.
I got to my appointment on time (20 minutes early as requested) and they had me sit in my car to fill out paperwork. It's 100 degrees outside!!! They had me wait in my car for the entire twenty minutes in spite of the office being empty. When they finally called me in, they took my temperature and announced that I was running a fever so they wouldn't be seeing me today. What did they think was going to happen? I drove 120 miles to be treated this way, I am glad they never got to look in my mouth, any medical professional that doesn't have enough sense to see that having patients wait outdoors in 100 degree weather (after demanding a face mask as well), is sub-par in my book. I should have researched this franchise beforehand because I did after and found overwhelming bad reviews. Beware!
I've had two partial dentures made. Neither of the partial fit correctly or looked correct. The partials ended up chipping a tooth and knocking another tooth completely out of my mouth. The dentist who made the partials had his dental license permanently revoked for dangerous methods. I have spent about $1400 with this corporation and regardless of the efforts I have made for the past 1 1/2 years nothing has ever been done. Do not do business with this corporation, because they do not care about the health and/or happiness of their patients.
Updated on 04/09/2020: Update on my nightmare with Affordable Dentures. 2 visits to a different dentist to help remedy the problems from these dentures. Not only trying to get all the sores in my mouth healed from the dentures I can't even believe were made for my mouth plus the dentist to get them to fit properly. First visit was to cut down the gum area that was way too big for my mouth, waited another week to help sores heal and my 2nd visit was to reline them with a rubber substance so they would fit properly. Next visit in 6 wks will be to send them to a lab and have a permanent liner put in them. The dentist did not charge for first 2 visits (which I think because he felt sorry for me for what $ has been spent already and plus all the problems with junk dentures) but my next visit will cost $250-$500. I paid $800 already for the dentures I couldn't even get into my mouth.
Affordable Dentures left me high and dry after they received their money. You need to think twice before going to Affordable Dentures. You need to just put the extra money out at your regular dentist for dentures. It will save you a lot of anguish and remember the saying "you get what you pay for". I'm in $1100-$1400 for what should have been $800 dentures. All this is for top denture only!!!
Updated on 04/01/2020: 2nd week in with dentures that were way too big for my mouth. Had appt. Last week to have dentures fitted after they made me wait 6 days for an appt after explaining I was in excruciating pain. Day before appt I got a text they were closing due to Coronavirus. 2 weeks later I had to visit a different dentist to do something with these painful dentures. My mouth is so full of sores from them it's crazy. So dentist said dentures were made way too big for my mouth and also the gum part protruded out making my upper lip protrude out. He filed them gum area down to a 1/3 of the size that it should have been. I'm sitting here with absolutely no pain. I am so grateful for this dentist and from knowing all I had to go through with Affordable Dentures...he didn't charge me.
Also I paid out of pocket a total of $1400 because they told me they didn't take my insurance. I ended up calling insurance co. And they told me my insurance should have been taken that the dentist there is UNDER CONTRACT with my insurance company. Now Affordable Dentures owes me between $600-$700 back. I am so done with Affordable Dentures.. Very unethical conduct making me wait 6 days for an appt. While in pain and then making me pay all money upfront when they should have taken my insurance. Now I have to deal with them to get my money back. Insurance co. Said if I have problems getting my money back to call them and things wont be good for Affordable Dentures. I wonder how many senior citizens they are ripping off.. I dont recommend anyone go there.
Original Review: Dealt with Affordable Dentures for partial and all was well. Then it was time to remove the remaining teeth and get upper denture. So teeth were removed and denture immediately put in. Very painful next 28 hours. Did everything I was supposed to do. Left in 28 hours not 24. Took dentures out to sleep 2nd night as advised and next morning could not get them back into my mouth. It seemed these teeth were not even made for my mouth..I'm petite and these dentures were huge. A lot of plastic gum and tiny teeth. On that 2nd day I called.. I wanted an appt to get this taken care of since I was to return to work the following day. I was told I could not get an appt for 6 days..I explained I was needed to return to work and I COULD NOT GET THE DENTURE IN MY MOUTH. That DID NOT MATTER. So guess who had to go through the embarrassment of going to work with no teeth?
Now I'm 5 days in and still CANNOT get this denture into my mouth. Starting tomorrow I have to return to work and go without my teeth for the 3 days until my appt., which I am very skeptical about now..I wanted the $1400 denture (Ultimate Fit) which I was told I couldn't get until a year has passed. So I'm charged $800 for the denture that I CANNOT get into my mouth... All together I paid $1100 for services. It seems to me, once they have your money...too bad if it's not working for you. And if I go in there on Wednesday for my appt and nothing is resolved, I WILL be contacting an attorney. Also 2 weeks prior gave them almost $300 for xray and an extraction. $1100 was not a drop in the bucket for me. I dont know if whoever is making the teeth needs new training or what..but very unacceptable in how this whole deal was handled..got your money so screw you.
I am tired of constantly back and forth. My temporary teeth are better than what they are trying to get ready for my permanent ones. I paid good money for services I expect. I really want to find a jack leg on the street to make my teeth if they are not right next week when I go back for the 3rd time. I will let them keep the teeth and money. I will never ever pay upfront again. It's a terrible way to treat people. I worked hard for that 800.00????
I spent $5000 on a set of dentures I have really not been able to wear since I got them. My gums are allergic to glue and so I only wear them for a short period of time just for looks. When I had enough money saved to get some soft relines done, so more money, I called and made an appointment. By the way, I never complained thus far, I have just been dealing with it, so went in, very excited for the relines. Top dentures were great, nice reline on them, felt great, bottoms they pretty much handed me back the ones I came in with. You can see and I can definitely feel the hard denture.
As I tried to explain that the doctor, very RUDELY, said I take to the lab after arguing with me about what I was feeling. He knows what I was paying for and getting done, and why I was getting it done, why would you bring me back a denture that had a little bit of reline in it and call it good. Then he files it down making it worse, put me into tears. (I can't wear them at all now. I will just deal with what I have the best I can until I can save up enough money again to find a private Denturist that will take the time to help me with a new set of dentures since this place doesn’t have a clue. It is all about the money not the patient.)
When they brought my bottom denture back to me acting like it was all good now, it was twice as bad cause now there was no reline on the one side, double on the other, very sharp and lopsided so no way I will be able to wear them. My tongue can't move. They offered to reschedule me, yeah no. I live in a different town, you should have done it right the first time, not try to cover it up when you brought them back to me to begin with like everything was ok and them treat me like I was an idiot and don’t know what my dentures are suppose to feel like and don't know what I am talking about.
I said, "I am done here, I will find someone to take the time to help me and definitely not treat me as rudely as I was just treated and I will never return here again." I don’t feel like I should have to pay for at least the bottom denture. I have have had bad sores all the time since I got these things. My quality of life was suppose to be better and he has made it quite hell. Thanks Affordable Dentures for taking all my money for nothing in return.
The customer service was very poor. The dentures were poorly made and a refund was offered to be sent in 2 weeks. It has been over a month and I have not received the refund and I can not get Virginia ** to call me on the status.
Not only did they have crude manners, but having a "A good reason to smile." slogan, I didn't see not one of them smile. Two of them were busy on their cellphones where I was laying there wondering what was going on. Getting my bottom plate done, they made a mess using the compound used to take impression. They told me it would be an hour and a half until they would be ready. I came back in an hour and a half only for them to slap a wax pair of teeth in my mouth, then told me I had to wait another hour and a half. After wearing them for a while they started cutting my gums. I couldn't eat with them. My mother who had the top plate done was having the same problem. I wasted my time and money.
I went into the Durham location yesterday. My appointment was for noon for a consult. I was there at 11;30, called back at 11:45 and out at 12:05. Consult and X-Ray was free as advertised. I am set for next Wednesday to have the remaining top teeth extracted and get an immediate denture.. Will update as things proceed.
It took the Merrillville office over 2 months to give me my temporary dentures! My bottom dentures to this day never fit. I could not wear the bottoms ever not 1 time. I went back 5 times for adjustments to the bottom denture and twice for the top! After 1 1/2 years I still cant wear my bottoms. The last time I went to get the bottom fit they gave me the bottom denture and it still would fall right out of my mouth!!! I said to the dental Tech, "You are standing here putting these in my mouth knowing they are garbage and will not stay in, shaking your head to me that you agree they dont fit," but then tell me there isnt anything she can do!!!! I felt she was in fear of losing her job. So I said to her, "Would you let your grandfather accept these bottom dentures," and she straight out, "NO!!" She said she was so so sorry but the Dentist told her to make me leave.
My top denture was the permanent denture because I had had my top teeth pulled all of them 1 year earlier at another dentist that had no affiliation with the Affordable Denture Corp. So they gave me my permanent top plate. Well they didnt fit either. They finally sent them out to some other lab so I was told. It took them 1 month plus to make them over! So when they were ready the office called me to come in. The dentist told me she upgraded my dentures to the premium set because of all the problems I had. Well it's been and 4 months and I hardly wear those either. The reason is they dont fit properly. I went back 3 times to get them fixed but they never did. Finally the Dentist said it was my fault my palate was different than anyone she had ever seen?? By palate she meant the top of my mouth.
My wife recently received her permanent teeth just about 3 months ago her experience wasnt close to mine but still she has had many problems with her permanent teeth. She has been wearing her temp teeth for a month because the permanent ones are cutting her mouth bad. But she is dealing with the dentist herself. The last time I went to get my teeth fixed the dentist was so angry with me that it affected the way the entire staff treated me. The dentist was the rudest of all. She was so angry she asked me to step in her office for a minute. She proceeded to be upset and said, "Why you stab me like that? You burned me man. I was trying to help you and you called corporate on me to. That's not right. What's wrong with you." She said some other things but I wont put that in this comment.
Bottom line I dealt with the corporate office in Tennessee 15 different times. I talked with the woman in charge. The President of the company called me once and all he said was, "Thanks for sticking it out. We will fix this and people will be held accountable." And hung up. I swear to this day it was a recording because the voice on the other end never paused nor let me ask a question. So anyway after all this time Sept. 29 2019 until this morning February 11 2020 I still cant wear my top teeth for more than 40 minutes because no matter how much glue I use they start popping off in the back until when I talk they fall out. And it takes me 30 minutes just to get all the Fixodent out of my mouth. It's crazy.
Between me and my wife we paid Affordable Dentures $7,000 dollars and for that I never got my permanent bottom denture. I wasnt ever able to wear it at all and my permanent top plate wont stay in my mouth. My wife is still dealing with the fit of her permanent dentures. I know some people say mean things to cause others harm or to get someone fired. But I swear that everything I wrote in this post is 100 percent the God's honest truth! And as a matter of fact the words I chose to describe my experience at the Affordable Denture Corporation were used to tamp the tone of this post so I could write it. It has been a horrible experience and I feel I have been defrauded by both the Franchise and the Corporate level period. They scammed me.
I have talk to many others and finally 7 months ago I found the Merrillville Office web site to rate the service at that facility and was horrified by what I found. I had brought that up to the dentist and I now learned they took it down because I had posted it on Facebook and told of my horrible experience with them. I also found out that the dentist was in the process of buying the Merrillville franchise. And the entire time she talked about it's the owners fault for this for that all of the staff would openly talk bad of the company and the so called owner. Well lo and behold it turns out the dentist that I dealt with had bought the business and didnt say anything about that little fact the entire time they were selling me garbage.
I just hope I help someone else from making the mistake of not doing a total background search of the company. Because when I googled the company on the face they are a great company but certain Franchises are a joke and in my opinion the Merrillville office on a scale of 1 to 10 is clearly a 25 minus! I am right now in the process of getting entirely new Dentures from another private dentist. They wont cost as much because Affordable dentures pulled 11 bottom teeth but now I have no problems with my mouth as of yet and no teeth left to pull. So folks just take an hour or 2 do the research because it's apparent to me once you pay upfront like I had to for no service you're screwed because that place squeezes your money like it's the last on earth.Yours truly
I have had a few dentures made by Affordable Dentures. At first it was just ok. I was misinformed on many levels especially on implants. I wanted upper implants. I was told that they wanted the cast metal dentures to support the implants. With a year of healing first. I paid an extra almost $500 Dollars for the cast metal dentures Then traveled seven hrs to the nearest place that did upper implants To find out they can't mount the implants to a cast metal denture. They did through together a denture for means installed the implants. The worse 4 hrs of surgery. The assistant was on her second day of work there. When the implants were in she could not fit the denture to the implants so they would not be in contact with the denture until they healed. I was sent home with no denture in place. The worse 7 he ride home you could imagine.
When I could finally chew the denture would bump against the implants keeping the implants loose Causing infection. So the implants did not take. They had to be removed. I went to another specialist in implants to have them looked at. He said the little tiny implants they use are not any good, very little chance of success. They have to come out So back to the place of installation to have removed. They did refund the $2100 cost which I thought was fair. Was not my fault they failed. So I return home to my local affordable denture Duluth MN.I had paid over $1200 to get a brand new denture made. They were ok For about 10 months. No need for any adjustments But now were getting a little loose. Made appointment for a reline. They completely messed up my new dentures. They were the top of the line and had a 7 yr warranty But now they needed to be repaired again so I wanted them fixed before I paid the $200 dollars that it cost for a reline which they failed to tell me before they destroyed my dentures.
So I demanded an appointment to get them fixed. I was straight out told no and thrown out of the office
Now after a number of time trying to contact affordable dentures corporate Have not had any luck connecting. But beware. Once they have your money Good chance they're done with you Especially in Duluth MN. Two days ago I could eat steak But they would get loose. Now I can't even eat a sandwich. My mouth is swollen and very tender. I have to get new Dentures in only 10 months. They were very unprofessional and completely rude about the whole deal. Affordable dentures of Duluth MN is the worse place to do business with. I will never use affordable dentures of anywhere again. Now I have to take them to small claims court So I can get teeth again. Watch out Especially in Duluth MN.
STOP TURN AROUND AND RUN AWAY! DO NOT GO TO THE NASHVILLE OFFICE!!! Let me explain, the front desk personnel are extremely rude. No one explains anything to you about and throughout the process of getting dentures you have to figure it out on your own. I was past my 1 year mark and I called asking when I needed to be fit for my permanent set. They said, "Oh now" and made my appointment. I got my impressions and I did the wax try in and I approved it. I was in love with the way the wax try in looked. I was finally going to have an amazing smile. (So I thought.) I came back 3 days later. The teeth was similar but my bite was off. My teeth didn't sit flush. When I would bite down they would roll to the side. So they said since they messed up they would remake them.
I went back in I got more impressions and I tried on my 2nd wax try in. Again I fell in love with the way they looked. I approved them signed the sheet and I came back to get my permanent and they was nothing like the wax try on, I had a over bite and when I bit down I was buying my lip. I finally got back in for a 3rd time. We did the same steps. Did 2 types of impressions and 2 different bites. I again approved the wax try on. I wasn't as happy with these but heck I wanted teeth.
I came back for my permanent and the top row was way wider than the bottoms. The dr kept the top teeth in my mouth. He took a bite impression and did a full plate impression on bottom (with no teeth on bottom and the dentures on top). I went back for wax try on and the top denture is now set in wax (which means they changed the structure of the denture it was not the original denture they took the bite with). So on this wax try in the bite does not match. (Again they changed the teeth once they out in wax.) The dr now slams teeth down and while he is smiling he tells me they can't help me because I keep changing my bite. They say they will refund me. So I say ok. They kept almost $1100 and refunded me $700. Smiled at me and said, "Have a nice day."
I have pictures of the entire process of I approved 3 wax try one because they fit what happened between then and them making the permanent. They messed up in the back and put blame on me. They screwed me out of money and are smiling about it. Please read reviews before you go here and absolutely try to find another office. This place is a joke and I will do everything in my power to let it be known. It's sad what they do to people.
I have pictures of everything. Again if I approved all the wax try one how is it my fault when the mess up happened while they made them. This office needs to take ownership for their mistakes. Even when they said they was refunding me I never asked for the full amount back. I asked for enough to go to another place who would actually care about the work they do. Keep in mind I do have pictures of the wax try one and if the permanent, they want to put blame on me, but my pictures show the mess ups happened after I signed off on my try ins. (The back lab is the one who messed up.) And I was ripped off by/out of $1100.
I went to get the "Same Day Dentures". The dentist was brutal, the staff terribly rude. My gums were in such bad shape it's going to be altogether 112 days before I can wear dentures. I have a new dentist and he said not to wear those from AD. My gums were getting worse instead of better. The dentures AD gave me I couldn't even get them in my mouth without excruciating pain. I've read dozens of stories like mine in reviews online. This place needs to be shut down. The dentist lost his license to practice in MO five years ago.
Dentist was horribly rude. No documents were given explaining teeth removal procedure, aftercare, or financial cost to me outside of my Medicare coverage. I was told I had a type of lip that would not look good with dentures and that my bone needed to be shaved or the dentures would look too big. Medicare does not cover this procedure which cost me $360. The dentures don’t fit at all. I ended up paying for dentures thru a local dentist. The service was such, that I never went back in the 6-8 mo. they suggested. When you have been through hell; Once is enough!
Had to pay up front for complete implant procedure. Starting to think this company is a scam, cause they have only finished half the job and Shamona never takes appointments, and never calls back. She has an excuse every time. All the others working there say they can't do anything without Shamona, and most don't seem to know anything. If you call the main number you reach a bunch of telemarketers, and they seem to know nothing in the files about you, after you've paid and had the first part of a procedure done. You have to call 20 times, over many days to finally get an appointment. Been told many times to call back next week to make an appointment. When you're there, they can't/won't make a follow up appointment. This review comes months of dealing with this really bad so called service, or the Shamona scam. Have never seen this from any medical professional.
My granddaughter just got her dentures realigned at the only place provided if you are on the State Insurance Plan. She had been in a lot of pain since she got her dentures back and needed help. I contacted Affordable Dentures and Implants in Vancouver, WA, explained the situation and received an appointment. Dr. ** and staff did an adjustment on her dentures and she walked out of the office pain free for the first time in 4 days. The receptionist, Florence, staff and Dr. ** were kind, considerate, efficient and the cost was very reasonable. I am very grateful for the excellent treatment my granddaughter received. We will definitely go back when she needs further treatment.
Affordable Dentures in Suffork owned by Dr. Lynn ** was a nightmare for me. Her clinic was always full of patients from morning until closing. Most of staff was nice even though they had no idea what they were doing. Staff were changing all the time. Patients were always complaining about their appointment wait time to be seen. It was ridiculous. When it came time to do my procedure she did not know how to do it. So she tried to do something else that she thought would work which made things a lot worst than I was before I started. She promised to fix it, but her vacations got in the way.
She inter pawned me off onto it a friend of hers that also practice dentistry and I ended up have paid her $6000 so far and will have to pay her another $4000 to finish. After I’ve already gave Dr. Lynn ** $8000 in 2017 she gave me a credit of $3250 instead of all my money or just taking care of the bill like she told me she was. But because I was to inpatient she felt I should pay it on my own. I started in 2017 and now I’m told what should have taken 2 yrs. for my mouth to be completely turned into 4 yrs. 2021. I would not recommend this office to no one.
I paid for the Ultimate Dentures 3500 dollars. Nine months later I got a set of economy dentures that don't even fit. The bottom partial was horrible, sharp wires and bent, they just sit on top of my gums. I can't eat with them. I'm wearing my temporary top dentures and half of my temporary bottom partial. They broke in half. 3,500 for dentures I can't even wear. I'd like to start a class action lawsuit against Affordable Dentures. Maybe if we all together sue them we will be able to stop them from ripping us off!!! Contact me at **. Let's get together and get our money back!!!
I arrived at my appointment to get a free consult. The web page said they did implants, bone graft, and crowns. Right on the door on the Vineland NJ office, it clearly has a sign posted "Affordable implants and Crowns". When I was called back, the assistant asked me what I wanted to talk about. I explained I want implants for my upper because I wanted a more permanent solution. She said "we do not do hat here, we refer you to a local periodontist who does this". I told them the website claims they do in fact offer the all on 4, bone grafting, crowns etc.. She said, some branches offer but they don't. My thing is, why does the sign pasted on the front door of the Affordable Dentures in Vineland NJ Broadcast and advertise "AFFORDABLE IMPLANTS AND CROWNS"?
OK. Fine, refer me out. And, she further stated the periodontist would need to do their own imaging because it would require more in depth xray technology that was not even available at Affordable Dentures Vineland NJ. So then, why the hell did she push a panoramic xray on me and charge me $85 on the way out? She flat out told me they could not do the work I was looking for. And furthermore, this woman claimed the xray was absolutely meaningless outside of their office since it cannot be used by the periodontist. Then she claimed I needed all my bottoms pulled because decay at the roots. But when the dentist came in, there was completely different opinion which clearly is a more valuable opinion than the lady who played me for the $85 agenda.
This was a FREE consult. And they could not even consult anything of value since I was told I had to be referred. The dentist said no way were my roots decaying and told the assistant she was looking at it wrong. Bottom line: Affordable Dentures in Vineland NJ flat out lied to me. Misled me by false advertising due to the sign right on the door showing they offer "Affordable Implants and Crowns". The website claims this also and states they will do it cheaper than anyone else. I want my $85 back. I will pursue it on the mere principle that is not fair businesses like this claim a level of professionalism and have an unfair agenda attached to it.
A good dental professional is going to try to preserve as many teeth as possible and I lost all my uppers from another Affordable Dentures location in NJ due them stating all my roots were decaying and needed to pull them all. I recently found out the panoramic xray taken never indicated anything of the sort which further incriminates Affordable Dentures as people with no conscience.
Yea, some people need and require pulling teeth with full dentures. No doubt. But Affordable Dentures, and some businesses like them, have a habit of telling EVERYONE that they needed to have all their teeth pulled. This is their M.O. That's how they get business. They can't do crowns and implants here in Vineland NJ so they push for extractions and dentures. Thank god I still have a chance to get the proper treatment elsewhere. But I am not letting Affordable Dentures off that easy. They deserve to be dealt with so I will report this to the Attorney General and take it to a higher level.
Proper dental treatment usually does not require going to Affordable Dentures. You go there when there is no hope left for your teeth. But do not fall into their agenda and give up any teeth if Affordable Dentures tells you it is the right way to go. Get the real truth from a dental pro who has nothing to gain from it. If you are told by your local dental pro that you need to consider the denture route, you will undoubtedly get good dentures from Affordable Dentures. They know dentures. But they are hiding behind that facade in hopes it keeps their reputation in tact while pushing an agenda to pull all your teeth, or in my case, sucker me for a Panoramic xray when it served no purpose. They think they can get away with it and if we let them, they will. If any other branches are capable of being more honest, they do not exist in my area.
I have 4 implants on bottom and top. I called the COVINGTON GEORGIA location a month ago and talked to HOLLY. She told me, and my husband was listening in, I could come in and they could do snap-in dentures on my existing implants. I called today and she said UNLESS THEY DO THE IMPLANTS THEY COULD NOT MAKE SNAP-IN DENTURES. I was lied to. This place is a SCAM. Do not consider them.
Three dentures made(3 months) to have one right, Within a year they broke, 6 mo later broke again. Was told that only the teeth were under the warranty. Would not repair. Out the money and no teeth. Never cross their doorstep.
On 9/16/19 I went in to have a tooth extracted. A tech took a panoramic view. Then said she was doing another. That rollers would be touching my shoulders and neck (which she now denies). These rollers compressed so hard on the top of my shoulders that I thought I was going to fall down. The following day when I woke up I was very nauseous and I felt like a semi truck ran over my body from my neck down to my toes. When I went to work the next day, I was extremely nauseous and I broke into a cold sweat, when pasty white in my face and my top right thigh to my hip went tingly numb. I thought I was going to throw up or pass out.
When I called and complained the girl at the desk said she would let the office manager know and she would call me back. Did not get the call back. I drove over to their office and spoke to the manager and technician. They all looked at me like I was crazy, old or stupid. I was so upset at how they spoke to me and treated me that I was in tears. I called later telling them I would come by to get a copy of my xrays. They only gave me the first one. I said they are mine...I paid for them. The manager said they didn't charge me for the 3D x-ray. They said I could pay for it if I wanted it...I was furious. They already overcharged me for my extraction. It was supposed to be only 75.00 and they charged me 135.00 for a complex extraction. They said complex is if there was a cap or crown or filling that came out or if the tooth had a crack in it. My tooth had none of those and I am in possession of the tooth.
I have been suffering ever since with lower back pain, shoulder pain and pain in my upper right leg to my hip. My total bill should not have been more than 150.00 and they charged me 252.00. I went to my family Dr today 10/22/19 because I am still in so much pain. He had to refer me to a physical therapy facility because he believes that the compression from my shoulders has caused a herniated disc. He also had to start me on a ** pack.
The dental office reached out to me after they saw this review. They have gone out of their way to make things right and have been extremely nice to me. I appreciate their willingness to help.
Port Richey FL. Very nice people until they have your money. After that, you get treated like crap and wait times get ridiculous. I am 10 months post-implant and have more discomfort than I ever did. They greatly downplay the major disruption to your life. This is....yep life-changing but not in a good way. They acted like they were doing me a favor when I insisted that the temporary teeth be done so they could actually be used to eat. One can only live on yogurt and protein shakes for so long. In any case, there is now a huge list of things I can no longer eat that I could (literally) the day before the implant procedures. I will likely have to pay big bucks to some other place just to survive. Worst decision I ever made.
This was my first time to Affordable Dentures, right from the time I walked in the door, I felt welcome and relaxed. The waiting room is clean and welcoming, when you first walk in someone politely says welcome! Doctor was on-time, professional and polite. He made me feel very relaxed, as this was the first time I've ever had a broken molar removed, my usual dentist was unable to surgically remove the molar, as the tooth was broken off and on the bottom part of the tooth was left. Very happy with the pricing too.
When I got to get fitted for my lower denture my appointment was at 800 am I was seen at 10:00. I was very frustrated!!!! I was told when I came back on the 11 th to pick them up that I would have no issues because they would be read. NOT THE CASE. I got here at 215. It is now 4:28 pm and they still have not called me back. Am I Pissed? You bet I am. They asked me if I wanted to come back and reschedule. No!!! Why so I can sit here all day and waste my time again. This isn’t the first time this has happened to me. It happened same way with both appointments being extremely late way over time of my appointments. I would not recommend anyone to this place!!!! Some of us people have jobs and have something better to do with our time than-sit in Affordable Dentures on Sherwood Forest Baton Rouge Louisiana. If mine crack or break again I will not be back!!!! They did not apologize or anything totally rude.
My first appointment with Affordable Dentures was in February. (2019) I paid the full price for an upper partial. I was called back for partial 4 weeks later. Partial didn't fit. Here it is October and I still don't have my partial. The receptionist said that she's waiting for the dentist to tell her what she needs to order to make it fit implants.
I had an appointment on Friday got me back fine. After they took my money it went all down here from there. Did my impressions. Told me to come back at 11:45. Was there before. Sat there until 12. Asked them how much longer it was going to be. She told me she was going to check. 15 minutes later I hear nothing so another girl checks. Tells me they are not done yet. It would be 10 more minutes. I could not wait. I had to got to work so I rescheduled for Monday at 9:30. The girl had told me that they would get me right back there. Got there Monday morning. She said she was putting me in. I sat there for over an hour. Yet someone came in with no appointment, was having a problem with their dentures, had no appointment but got right back there.
Finally I got back there. The tooth was too small and was not the right color so they had to redo it. Which I had to come back the next day Tuesday. She told me they would get me right back. I sat there for over an hour again. When I finally got back there and put in the denture it looked terrible. The tooth wasn't where it should be. They had the skin way down too far. I told her they would have to do something about that. They came back with a paper for me to sign that said that I was approving of the piece and that when I got the real one if there was any problems I would have to pay to fix. I refused to sign it.
They told me I had to sign it. If I didn't they would have to redo the piece and I would have to come back in for them to check it. After 3 days of coming in and having to sit and wait only to have disappointment I told the them I just want a refund. They told me someone would have to call me because they didn't have time to give me a refund because they were busy. Here it is Wednesday and I haven't heard anything yet from them. This place is in Cartersville Georgia.
Went to 800 Dunn Ave. Jacksonville Fl.32218 for a replacement lower partial denture. First thing to happen, my appointment was for 9:30 am. After one and a half hours I keep asking the staff when will I be seen. Finally was taken in to this dentist. In short he finally made a impression of my lower jaw. Was told I would be called to have a metal lower partial wire fit, before the finally denture finish. On July 16 2019 at 1:30 pm the staff kept trying to put the denture in, it was a nightmare and so painful. I went home and kept trying to wear them, but the pain was so bad I tried to remove them. Broke my thumb nail trice to get them out. Took them back on July 17 2019 and the dentist told staff to refund my total amount. GUESS WON'T, no refund yet. Two weeks of getting the runaround from the corp. office and this local office. DON'T USE AFFORDABLE DENTURES AND IMPLANTS ANYWHERE IN THE U.S.A.
I have been going since 2015 and still not done. Every week it's a new story new people who don't have a clue what's going on but the dentist never showed up. For months and months I have called main office. No one calls back. I have called district manager. No calls back. I call the office every week. No calls back. Finally I called customer service and said I wasn't to change offices. I was told someone would call me. He did then told I would have to pay more out of pocket. I said, "No give me my money back. He said I had to call the office. I did only to be told my records and 300 other people's records have disappeared. They have nothing to show I paid or what has or hasn't been done.
I'm sick of it. I paid 1500.00 first then I paid 8000. And no records at this point. I want my money back and I will go some where else piss poor customer service. They laugh when you call. They keep telling you the doctor will be back soon. Keep making appointments and don't call to tell you the doctor never showed. You drive over an hour and sit for 30 minutes or more. When called in back they look at you and ask what do you want. I said I made an appointment to get my implants and they say they can't do anything cuz they don't have a dentist. I'm done. This place is nothing but a scam to get money out of people and run away with it. I want to know where my records are at and I want a full refund. I'm done. This is nothing more than a scam for older retired folks who can't afford to be taken advantage of... Give me my money back now.
My parents were visiting from out of state and my mother's dentures broke. I called, explained the situation, and they said to come in. When we got there, it took quite a while to speak to the receptionist. After waiting to see if they could fix them, they told us it would cost about $200 and they refused to take any insurance. My mother bought her dentures at Affordable Dentures and was already in their system. It didn't matter. We went to Aspen Dental and they were fixed in a short while and only cost $10 co-pay.
My mother passed away before she got her permanent denture. She was charged 750.00$. They refused to give a refund to pay for her other bills, I have tried several times to reach the corporate office but all I get is the runaround.
The dentist in the LaGrange GA location is fantastic. However as a location and a corporation I cannot recommend them. As of yesterday I have tried to reach the LaGrange location for 8 business days in a row, probably a total of 2 dozen calls. They don't answer the phone and it automatically transfers to a 'Patient Services' call center. They have told me repeatedly that I need to talk to the location directly, yet the phone number they gave me gets automatically transferred to Patients Services! And around and around we go. I have tried calling the corporate headquarters, where picking most options on the phone tree list will get you automatically disconnected. I have tried emailing corporate headquarters which has never responded. So I am left with driving 1.5 hours each way just to speak with someone to make an appointment to get dentures that have already been paid for!?!? In no way is any of this acceptable or excusable.
The ad for the local Affordable Dentures said free xray and exam for dentures. So I went for that and they said they are not covered by my insurance but they were in the process of getting accredited and gave me a price. So I had my exam and xrays, consulted with the Dr and then the same girl came in and gave me different prices. The girl got really rude and said I have to have it out with the Dr about the price, which was posted on the website and on a piece of paper given me. I tried to call again about the price discrepancy but the phone kept saying this number is out of service. 3 months later I get a statement from my insurance company for services at Affordable Dentures, services that I was told were free and were advertised as free. This place is a scam.
The attitude from the technician toward adjusting my husband's new dentures was extremely frustrating. Her attitude was like it wasn’t worth her trouble or time to adjust them. She was rude and sarcastic. My husband refused to return to them because she made him feel like a child. So now he has dentures but can’t wear them.
We took our mother to the Arlington TX office for dentures. They are awful, they don’t fit her mouth and fall out when she opens her mouth. When I took her back for the 4th time we were told that was just the way they are, there was nothing they could do. We took her to a REAL dentist today and they could not believe the dentures we showed her! She sent them to her lab to see if there was anything they could do to help!!!! They called her thinking it was a joke!!! These dentures are not functional and can’t be fixed!! They are junk!!!! They totally ripped us off!! DO NOT TAKE YOUR LOVED ONE TO AFFORDABLE DENTURES & IMPLANTS.
Went to Affordable Dentures in Clinton MD and wanted denture. They said no I wanted partials. I sternly disagreed. They made them. Didnt fit. Ruined front teeth and others as well. Never pulled teeth that were rotting when I went there. Promised denture the best ones in 9 months. Went again. They offered cheap ones and all while I had a credit. Then wanted 750.00 cash. Butchered me for several hours. Left me in chair 2 hours bleeding down front of me to wait on other patients. Came back. Got very angry because of the after much ** again was still in pain. Got angry with me and told me to be quiet. They had other clients. Would give me looks. Shuffle around. Rolled their eyes. Said they will stop working if I don't shut up. Had to go elsewhere and paid a fraction of 4k and no dentures after back and forth for 6 months.
The whole experience was a nightmare.. Lawsuit pending. I 65 and the most horrible time of my life. So much more but more than I can fit in this. Just run. Go further south in Waldorf for an Excellent job. Quicker. Much cheaper. And beautiful teeth. And won't have nightmares. Lack of sleep. Pain. And they listen. Impression in Clinton. Less than minute. Waldorf over 2 hours. They just don't care at Affordable. Sorry about typos.. Small lettering.
Started the process March 14 2018. Had to have 28 teeth pulled in one go, and wanted dentures. Paid nearly 9k upfront for extractions, temp denture, and final denture all economy plus. The extractions were rough, had a couple of teeth that were so infected. The anaesthetic only dulled the pain a little. Got through it, and got my temps. Everyone was polite and helpful. Had to go back for a reline, again no problems.
Now it is June 10th, and I have been calling the Commerce Ga location for 5 weeks. 20 minute hold times with no one even checking the line, an excuse that their computer system has been down, for 3 solid weeks, and today I tried a different number and found out the office has been closed because of a vacation... Tried calling 1800DENTURE and get extremely long hold times, inattentive customer reps that I have to explain things to 3 times in a row, and no help other than the rep is going to contact the practice. I'm now staying nauseous on a daily basis from how poorly the upper is fit and the lower causes pain and headaches. They were great at taking my money, but have failed to finish providing the service I have ALREADY PAID FOR.
Initial experience good, 6 weeks of wearing they caused blisters. I called to get fixed, I told them I couldn’t wear them. They said I couldn’t get appointment because computers were down for 2 weeks. Not to mention they try to up the prices on products. I will never do business with them.
On 4/12/2019, I was charged $1320.00 to my credit card for x-ray, dental impression and photograph to make upper flexible partial denture that would be ready in approx 3 wks. Three weeks later received call that denture mold broken in transit and new impressions needed. I returned for new impressions. Three weeks later received call that denture is ready. Returned on May 20. Partial they ordered was made incorrectly. (Denture was made with front teeth. Should not have front teeth only back teeth.) Advised that they could get new impressions and make new partial if I desired. I refused and requested a refund. They agreed to refund but "refund system is down. Come back next week." Returned May 28, "System is still down. We'll call you." I came back June 3: "System is still down." I called June 5, "system is still down." To date (June 5, 2019) no call, no refund.
Even though an hour away, I came to this facility mainly because they were the only location that accepted my insurance to get partials for my bottoms and if all went well, for my tops. That was back in February. I got a call to come into the office all to find out that my partials were lost in the mail and I had to get fitted for new ones. Because of the inconvenience, the order will be rushed and will not take the typical 2 weeks. Here it is a month later and nothing. No one answers the phone when I call, no one returns messages. At this point the customer service is unbearable and I want all of my money back.
TERRIBLE experience at Address: 3782 S 16th Ave, Tucson, AZ 85713. New dentist ** took over practice late 2018. After 7 weeks, 2 consults, arranging financing.. went today to have 8 teeth extracted with new upper denture made. Two teeth have been broken off all this time. I asked about his experience. After waiting 2 hrs, he said he was not comfortable doing work since I asked too many questions, would not agree to higher price product, and he was sleep deprived due to new baby arriving a week ago. I had never seen him before and this was major work. His office made me sign a form saying I refused treatment (which I did not). I was given a full refund but will be seeking a new dentist to start process over.
This review is about the Affordable Dentures in Denton Texas. Dr. Eric ** is the dentist. At first, everything went well starting with my lower dentures first. It wasn't until the beginning of this year 2019 that it started to go bad. I was originally going to have four implants done for my upper dentures. Once the four upper implants were installed, I had a waiting time for the bone to grow around them. Well, after about 2 weeks, one implant just fell out. It was a couple of weeks to get back into the office to have it re-installed. I assumed Dr. ** felt bad about it falling out, he replaced it and installed another one free of charge.
After waiting again for a few weeks, the free one that he had just installed.... Yep, it fell out. This was in February 2019. I had to get another appointment again to have it re-installed, however, I was told by his staff that Dr. ** was going to be gone for a while due to a family emergency and would be back April 15, 2019 (tax day). I went to my appointment on April 22, only to find out the Dr. ** was not back yet, but they had a dentist in the office temporarily until Dr. ** returned. The temporary Dr. was not qualified to to install implants, however we discovered that another implant was loose and needs to be replaced as well. I had to make another appointment for May 2, 2019.
This time I called ahead to make sure Dr. ** was going to be there, and so I was told again that he was not and that they weren't sure if he was coming back at all, so that appointment was cancelled. The office never called me at all. I told them that I need to get a refund started since everything is prepaid. They do not answer the phone. I spoke with their answering service which told me they would call the office to find out what was going on. I didn't hear back from them. I called again the next day (today 5/3/2019) and told them no one has called me back. They told me they were going to escalate my complaint and that I would be hearing from them today. I have not heard from anyone. I will report this the the BBB as well.
I have had issues with the Tampa office since I got my implants 2 years ago. The top plate looked ridiculous and fake. I was told by the technician that I had to keep them, because I said the was try on looked fine. After many phone calls with customer service, they finally gave me a new top. I told them at that time that my bottom plate kept popping out when I ate. They put new O-rings in. They were VERY tight. I asked the girl if that would be a problem, as I literally had to force them off the pins/implants. She assured me that it would be fine. The only way implants come out is from facial trauma.
Fast forward approximately 6 months. I called on a Friday morning to let them know that my implant was loose. Unfortunately, you cannot call the office. You call customer service and they send the office a message. I told them that the office does not return phone calls and this needed to be addressed that day. She promised that someone would call back the same day. Nobody did.
On Saturday night, about 9:30 pm, my implant came out when I took my bottom plate out. I called "the office" and got a message saying to call back during business hours. I called every number I could find on the internet. All messages said to call back during business hours. There was no way to reach anyone at the office. I showed up at the office on Monday morning. The female Dr actually scolded me for putting the implant back in the best I could. I told her that I didn't know what else to do, since I was unable to reach anyone. She told me that "obviously, I didn't try. Someone is always available to call you back." I told her again what the phone message said, and she told me that that was "simply untrue". The office manager later told me that I was correct. That unless you've had surgery, you cannot reach anyone after 7pm.
Dr. **, the practice owner, had me come back at 1pm to have a new implant put in. He also did a bone graft where the implant had come out. After surgery, I left and my daughter drove me home. I went to sleep and woke up about 6pm. It was then that I realized that they never gave me any post surgery instructions or prescriptions. I called the after hours number, since it was before 7pm. The Dr said that she would call me in antibiotics the next morning, but if I wanted pain meds, I'd have to come back to the office the next day, which is 45 minutes away. The next morning, I had to call to get antibiotics called in. I lived without the pain meds. I was not told when to come back or given any info about follow up care. I've repeatedly called the office, only to never get a callback.
My daughter left a Google review. Someone then asked me to email her. I've been emailing back and forth with her for almost 2 weeks. Each day, she tells me that she spoke to the office manager, and someone will call me today. That has yet to happen. I even had a liaison who was working with me. She told me over a week ago that she was going to call and speak to Dr **, and then get back to me. I've heard nothing since. I've left her a voicemail and sent her an email. NOTHING. This is ridiculous. I paid these people over $6000 and I can't get a callback. It's been over 2 weeks since my surgery, and I still have NO IDEA when I'm supposed to go back. It's truly unbelievable.
Started this process in Oct 2018. I now have the lower implants that I cannot eat or drink with because they come loose. They put new rings in and they were worse. The dentist tells me they are tight, they are worse than the first ones. They talk at you and do not listen to anything you have to say. Save your money and go to someone that knows what they are doing. It is now April 2019 and nothing is any better.
Jaafar **, DDS he is a general dentist at Affordable Dentures in Poplar Memphis. This dentist dont have a clue on how to give a good customer service. He dont listen to our concern. He is not accommodating in any way, very rude. We are trying to explain what was wrong with the denture and his reply is he's smartmouth. Very unprofessional. He is also very negative. I regret going to this place with him in there.
I was very skeptic after reading all the reviews. But everyone at Affordable Dentures in Winchester VA was wonderful. I had my impressions made and wax model made and my full set by afternoon. They fit perfectly!!! I have never had a set of teeth fit so well!! Thank you so much.
I was treated well. Everyone was helpful and all smiles. Staff and Dentist wonderful! My one complaint overall is I paid 600.00 for a full set. I was unhappy when I got them because the teeth are like baby teeth. Unless I smile real big I still look toothless. I voiced my complaint several times by phone and in person. I was told they don’t make Dentures with horse teeth and I should have paid 800.00 if I wanted better teeth. I told them my natural teeth were bigger than these. Of course I guess I had horse teeth lol. I would like a set with horse teeth. They just kept saying, "You look beautiful. The teeth are fine."
Do yourself a favor. See a real dentist. The extra cost is worth! Both me and my mother have problems with our teeth. We had been in serious pain for over a month now. We had plans to have teeth extracted and get plans for dentures for the both of us. We both had what we believed were abscesses, because we're not from Alabama we went to our doctor for antibiotics. We scheduled our appt with the Affordable Dentures online. A week later we drive the hour to get there, they saw my mother first even though my appt time was 30 mins before her, But I followed her back 2 for 1 kinda deal.
The doc seemed nice. He checked out her mouth, charted all her missing teeth and the ones he was *Willing* to pull. Well my turn he takes a whole 2 secs looking at me doesn't even chart me... and says "I can't help you. You have too many *perfect teeth* to make plans for dentures." Well my *perfect teeth* aren't so he's a liar. My teeth have been demineralizing for the last 10 years. I had pieces of my enamel fall out in my hand while brushing!! I paid well over $1000 for my dentist to cement in all the holes a bit over a year ago. Against my wishes at that. Those fillings have already started failing thru out my whole mouth.
The 4 molars I have left I can barely use. My pain scale jumps from a standard 6 to a 12 when I bite into things that aggravate it. And because my teeth *look* fine he wouldn't help me because of some ethics they have, even though I'm in agony, and can barely eat he wasn't gonna pull those 4 molars I requested. He dismisses me and we find out they only had us down for a consult... So even though he agreed to pull my mom's 2 teeth he hadn't planned on going thru with it... Well he managed to squeeze her in after we sat there for another hour. He told her all this stuff about how he can get her dentures but she's gonna have to go to another dentist to get bleach treatments etc so the teeth he won't pull will match the partials he's willing to make for her.
She was happy he pulled those teeth she was in pain and could barely eat so that part had a sort of happy ending. But now one day later I sit here typing this out in pain, still barely able to eat. And because he *claimed* my teeth were perfect my parents believe I should see a ENT doctor first to examine me for other conditions... And they've stopped me from seeing a dentist willing to pull them. Which might be true but it still doesn't help me eat because while something else may be wrong, because I've had ear infections for the last 5 months on and off every 2 weeks or so in fact.
My teeth still pain me keeping me from eating. So Thanks Doc For extending My Torture!!! So all in all I wouldn't put your 100% trust In this place. That Doctor has the bedside manner of a robot, They can't perform all the work you need to get their dentures. If they even agree to help you, And based on the other reviews I've seen they seem to have a big problem in making 'em fit and keeping 'em that way.
Paid in full for implants. Dentist who was midway of the procedure left the company. All my teeth pulled screws sticking out of my upper and bottom screws not exposed. Had cheap temporary upper denture that would not stay in place due to screws in top. Was told for 2 weeks solid I would receive the service I paid for then told they would do nothing for me. Was told the warranty they claim they offer would not have been free had my dentist stayed with the company. All of this is documented. Happy to email anyone interested. Email Kerrisiler@gmail.com.
This corporation does not stand by its product or customers. We purchased the best dentures offered in a San Diego branch and without notice this practice was sold to the office in Bakersfield. The Dentures broke in half in the first 6 months. No services in San Diego. We had to go to Bakersfield and to get the warranty work done was a nightmare to get them to do the work. Two trips up there missing work and rude office staff later. We asked if we can have a local denture repair look at them in the future and work with them. They did agree and sent the records but guess what? The denture broke again!!! I called back up to Bakersfield and they are denying any work to be done as they sent the records to a local denture repair. We have not had anyone work on the dentures but them!! It is maddening to think that we are without any recourse for their product and lack of communication. To pay for the top of the line and receive the bottom of the barrel service.
I ignored the red flags from the very beginning!! Should’ve listen to my guts. Unprofessional dentist and rude staff. Wasted my time & money. Never again! Beware!! I don't think they know how to handle their patients professionally.
Conway, AR. Every doctor I gone to, you sign that you will cover what the insurance doesn't. But most know what is cover and still turn everything into the insurance. What is and what's not. That way You know where you are. Before they started I had to pay upfront. My Insurance showed everything turned in. According to what I owe from insurance. I had way overpaid. I ask why and could I have documents. And why they did not turn it in to the insurance. No documents and a half bake answer. With my insurance and myself I paid around $ 2,000.00 for upper implant. I do not call that Affordable Dentures. Suppose to be prime, you can see throw parts where it's very thin. I will never go back.
3 weeks out from my extractions and immediate dentures and have been extremely pleased thus far. Staff are professional and courteous and quick to see you if there are any issues with fit or bite during the healing process. For temporary dentures, these look fabulous and cannot wait until I am ready for my final.
I got my dentures in 2014. I had 15 teeth pulled and after the swelling went down my bottom dentures would not stay in, The dentist said I don't have enough bone to keep them in. So for a year I did not wear bottom dentures. Top Dentures would not stay in. The dentist put two post in my bottom gum. The dentist said for me to go to OSU for post in back bottom and top. The dentist said he is afraid to put more in because of not much bone. I did not go to OSU 'cause I would have to pay $179.00 for office visit. The dentist should have told me that I don't have much bone for dentures to stay in and I would not have had them pulled. The dentures don't come out but goes down on my gums and hurts.
I could have had my teeth fixed. It would of been $5,000 so I said I know a lot of people with dentures and they can eat everything. Well since I did not wear bottom dentures for a year I got that ugly chin. Since 2014 I have not eaten a hamburger, fries, bread, When I would go to dentist and tell them I can't eat anything they said they cannot do anything else for me. I would cry. I eat rice crispies but now they make my bottom dentures come up in back and then go down and hurts my gums. I eat Reese Cups. I take my dentures out and eat the chocolate. That's all I can eat. I can't take this no more. I have chronic pain and then I can't eat anything. I go to BBQ and don't eat family dinners. I don't eat. I am depressed because of this. I want to eat.
Went there 1 and a half years ago for my first visit. They was very friendly at first but after I made the decision and paid they start to treat you like a piece of **. Now after 1 and a half year I went there today to get the final set of teeth I had to make a very bad experience again. First, they let me wait for more than 1 hour. They came with the set of teeth and they don't fit, the top one's way too big, the upper one's too big and loose snap ins. After over 1 hour fixing I had something in my mouth I could accept. I left and got a lunch and after I ate, the upper one's loose again. I called and wanted to get them fixed immediately. The one behind the counter was very unfriendly as always and just hang up on me. I do believe that implants are a great thing but just not at this branch in Leesburg. Please don't go there.
Although Dr ** did a wonderful job with my filling and reshaping of my front upper tooth, and the dental assistants were very nice and helpful. (Exception, front desk lobby lady needs to be fired). Please do not have them do a Dental partial for you, you will not be satisfied or even close to it. After waiting weeks for my Dental partial, I was so excited to come there and pick it up. Only once it was presented to me, I was almost ready to cry.
It was a total piece of garbage, the metal cast partial teeth did not follow my own teeth, not even close. Everything about it was gross, looked like I ate wire for breakfast. not to mention the teeth did not align with mine and the fit was terrible. They did refund the $975 for partial, but the other expenses were not. In other words, I paid $400 for x-ray and small filling. Horrible experience and a total waste of time and money.
My experience with Affordable Dentures is terrible. They expect me to take a product that is awful. My first appointment was fine but then I went to proceed with the next appointment the extractions and to get my temporary partial. It was way too big. Was told that he wouldn’t let a patient go with that, was told to come back for another one. Well when I got there they completely dismissed that told me it was fine.
Ok so five months I have been miserable with this. Went for my fitting for my permanent partial. It was terrible. The teeth look like baby teeth. The doctor was rude because I didn’t want something that looked bad. So made another appointment same thing. So I basically paid for something that I finally just said ok fine I’ll take it. This has been the worst experience in my life and I have had breast cancer and I don’t think it was as bad as this. Would never recommend them to anyone unless it’s a different office and not the one at Sherwood Forest Blvd in New Orleans. La.
I first went to the Phoenix office, purchased Premiums. The girl doing my impressions seemed to have had zero training. The lab rejected the bottoms 2x, top 3x, bite 4x. Dr. ** finally came in and did the top and bite impressions. I knew the bottom was still gonna be bad and I told 3 different people that worked there but none would listen. They made the dentures anyway. What a shock. The bottom was very crooked and uneven. 2 weeks later they decided to remake them. Even worse. Now the top plate wasn't even close to even touching the roof of my mouth and the bottom hurt me so bad!
The 3rd time I went back in for the pain, Jennifer grinded on it a few times. Still hurt. I look at the denture and there's a piece of metal stuck in it exactly where it's cutting into me. I ask her what that is and she says, "Oh, that's just a piece of my tool stuck in there, but that's not what's hurting you. It's fine." And she leaves it in there and tells me to go home. I go back next morning still in so much pain. Dr. ** is there. They take the bottom, bring it back so ground down that it just falls outta my mouth. They say that's just the way bottoms are.
And the piece of metal mysteriously disappeared, not one word said about it. They relined the top and it still didn't touch the roof of my mouth and was lowered so far down by how much impression material she used that I couldn't close my jaw or swallow right. It hurt to swallow because the teeth were hitting too quick 'cause they don't reline according to proper procedures. Then a different doctor comes in and tells them to remake the bottom. WHAT? After a month I asked for a refund. Couldn't deal with their stupidity, insensitivity and just don't care about us whatsoever.
Then I went to the one in Sun City, AZ, thinking it had to be different. Didn't realize same owner for both locations. These people straight up traumatized me. Again, the girl REBECCA has no clue what she's doing. Messed up every impression she did, the lab guy and so called doctor from the 1st place tried to cover her screw ups and made everything 100x worse. Then all 3 of them lied to me over and over for 4 days, saying they didn't do anything to the top denture. But they tried to remake the bottom for no reason. Right.
Brought the dentures that I couldn't even wear because they were so bad, to get a 2nd opinion. Was told they had been relined and horribly at that. They shifted the entire top plate over to the left 4mm. No wonder it wouldn't fit and I couldn't wear them. Once again, they were lowered and it was difficult and hurt to swallow. And the bottoms were total nightmare. I'm filing complaints with ADA, AZADA, all news stations, everything I can do online. And the saddest part is that Sun City, AZ is retirement community so I can't imagine what these frauds and criminals are doing to the elderly there.
My appointment was at nine am and I drove over an hour to get there and by noon when I still had not been seen or given any reason as to why every person was taken before me, I left. On my way out they asked if I wanted to reschedule! I had to switch staff around, reschedule clients, wake up at five, get my kids to sitter, get to them before 9am and at noon without a word or care or explanation the many times I asked, I was blown off and only worried about me when I was angry and leaving. The dentures were awful, they did not fit, took a month and half of pain and suffering with inability to eat or function with horrible dentures to get the appointment and then by noon still hadn't been called back for a 9am appointment. No thank you, I would rather pay three times the amount of dentures than to be treated like my days and time mean nothing again.
Will never come here again. I purchased premium full dentures, but my lowers were not premium quality, more like economy. I told them I thought the gum part was too thin, but they just ignored that. The lowers kept breaking and every time they fixed them, they said if it happens again, we will see what the options are. They almost always broke when this office was closed for a week. This was the case when they broke a fourth time. Luckily they have competition now, and I found a GREAT dentist who also has the on site lab. He repaired my lowers and did a reline to get them up to premium quality. They have never fit better and are very strong now. He only charged me $100 to fix them and reline them, A LOT less than it would have cost me here. They should be ashamed for ripping people off. They better change their ways or their competition will cost them in the end.
02/01/2019 - I got my full set of dentures yesterday after having 22 teeth removed at Affordable Dentures of Newport News, Virginia. I read all the good and bad reviews for Affordable Dentures. So I ventured out myself to see for myself. I had a great experience. The extractions and same-day dentures was a long process, but well worth it. I came in at 8:00 a.m. to do my impressions, left once they told me to so that I could fill my prescriptions that I was going to need prior to the extractions and after-care. I remember 90% of the operation, but once I left to go home, I do not remember anything. That’s how sedated I was from all the ** shots and the ** (pill for anxiety.)
When I woke up on and off through the midnight hours and such, the pain and bleeding was coming to a minimum. When I finally woke up at 6:14 a.m. I was wide awake and continued to take ** for the pain and swelling. It is now 1:06 p.m. and the pain is starting to come back. Again, I will just take another ** and probably lay down with my head propped up.
In a nutshell, that was the gist of my operation and after events. I’m 29 years old, I will be 30 in March. I have bad teeth genetics and it would’ve cost me more to get 7 root canals and whatever else done the dentist recommended I do. I am absolutely terrified of the dentist and there is just no way I was going to sit through all of that and that’s when I considered dentures. Affordable Dentures of Newport News, Virginia made my consultation and surgery an easy process. It’s a lot of information to consume, but the staff was there to answer any and all questions and/or concerns I had. I go back in a week to get stitches out and to see how the healing is coming along with the temporary dentures in.
First appointment went well. Went over treatment plan - left confident I had made the right choice. I was wrong. The Dr. Talked thru the extractions, I had all my teeth pulled, stuck the temporary dentures in my mouth bleeding and all, said it would help stop the bleeding right? I was gagging before I made it to the truck. I was so sick they fell out as I was throwing up. I have been back to their office several times with the temporary dentures, bones coming out of my gums and sore. Told it was normal and it will get better. I couldn't keep the dentures in no matter how much product I used, tried everything on the market.
Went back several times for adjustments with that disgusting goop they line the dentures with. I waited for 1 full year to get my permanent dentures with the promise I would be satisfied with them with little adjustments. Not true. These are no better than the temporary. I go back Tuesday again for adjustments. My uncle, mother and close friend had their teeth pulled. Impressions made before getting out of the chair. When each one of them went back for the one and only pair of dentures fitted perfect, no goop to keep them in place. They eat anything they want. I can't eat a cracker without them popping up. I paid over $3000.00 for nothing except frustration, pain and dentures that I can't wear. I would not recommend them for anything. Stay away and find yourself an independent dentist. I want my money back so I can go to a real dentist. I went to the Franklin, Indiana office. Please take my advice and find an independent dentist.
The office on Wiley is a joke. When walking in the lobby area was filthy and they had a portable heater sitting by the entrance. When I went to check in the first thing the receptionist said was, "We don't take insurance." She did not say welcome or anything else just, "We don't take insurance." I had a 3:00 o'clock appointment and arrived at 2:45. I was the only one in the waiting area, at 3:10 another person came in and within 10 minutes he was called. 4 more people came in at 3:30 and I was still waiting. They started calling the other people and I was sitting and waiting.
I went to the window to see what was wrong. It was obvious the people that came in after me and got there at 3:30 did not have a 3:00 o'clock appointment like I did. If the examination rooms are anything like the waiting area I would not have anyone go to the unsanitary conditions. Stay away from this place. One more this, an older man came in to pick up his dentures. They didn't take him back to the rooms. A person brought the dentures out to the lobby and handed them to him. Not in a box, he just put them in his hand. Are you kidding me? Don't walk, run away from this place.
My husband and I went to get dentures there and PLEASE never go there. We got best dentures they had, well my husband started having troubles way too soon- teeth falling out- 3 different occasions! VERY INCONVENIENT!!! Moved back to PA after and had to make several trips down, to make it short, I believe they were defective!!! So now he was eating hamburger and spaghetti and broke in half only to find out he had to pay 180.00 again. His dentist that USE to be there is no longer, he told him to come back and he would always take care of it because he knew all the troubles.
Also, my bottom was HUGE and wet couple times and still lousy to the point I have 2 layers of scarred skin behind my bottom lip... Affordable took over and said we had no warranty because they put up new pricing- ridiculous!!! All different people- YUCK YUCK YUCK, pushy girl trying to push implants on me. HA HA HA, I wouldn't take my dog to them. Plus, whole place smells like feces...
Dr. ** and his assistants may be good at extractions but for implants they are not knowledgeable. I had several adjustments and the problem was never resolved. There was a 100 day guarantee and I was told one occasion that I already had 6 visits. I found Dr. ** and his assistant as impersonal and not knowledgeable regarding implants. I had to go to another dentist to get my issues resolved. Look for another dentist when it comes to implants.
BEWARE OF AFFORDABLE DENTURES!! Northglenn, Colo. office. I paid $2000 for the Ultimate Fit 7 year warranty dentures, upper and lower in Feb 2018. Now Jan 1 2019. 11 months later, a lower front tooth fell out of the bottom plate while I was eating and they REFUSE to repair it under the warranty. They want $150 to repair it. They tell me that the warranty only covers craftsmanship. If the Dentures were made correctly in the first place the tooth wouldn't have fell out. "NOT BROKE. JUST FELL OUT OF THE SOCKET." My last Dentures From Comfort Dental were 7 years old and I never had a problem with teeth falling out. So much for paying the extra money for the better Dentures with a 7 year warranty. I would only give 1/2 star if I could. Go to a dentist that appreciates your business! This office is under new management and will not honor warranties from when Dr.** was there.
Dr. Yusuf **, DDS is extremely professional, knowledgeable, and knows his job. His staff are top of the line also. My experience was the greatest in my life, having a total set of new dentures made. I have worn dentures for 50 years, these are the best fitting, best looking and I can eat the best with the new ones from Affordable Dentures.
Dr. ** is a fine doctor but you pay for 3 sets of dentures. They add additional charges without your knowledge. I asked what service you performed for that money, they say we upgraded, we did not. We are not happy with their service.
I paid for the “ultimate” dentures - supposedly their best ones. The teeth are off centered and diagonal. The lowers are also crooked. This “dentist” and the lab techs are a joke. Didn’t even attempt to make things right as the warranty on their website states. The gums are lumpy. There are pits on top and behind the teeth where food gets stuck constantly. The dentist was in dirty clothes and had grass in his hair. He yelled at me when I told him I wasn’t satisfied. Apparently he thinks it’s ok to intimidate women. What a rude piece of ** he was. They don’t even understand the concept of muscles in your mouth. I went to Lakewood CO office but this looks to be the way they conduct business everywhere. Very disappointed.
I went to Affordable Dentures with high hopes that they could help me. I need partials with implants to help them stay in. The first thing I noticed is how unfriendly they are. No "Hi, How are you." All the lady at the front desk did is took my papers and said, "Have a seat." I waited about 40 minutes before I was called back. I was instantly took for x-rays before even talking to the dentist. When the assistant finally talked to me I told her I want crowns and implants to hold my partials in and I need new partials. She then told me that they don't do crowns and the dentist here doesn't do implants here because she is still learning and refers the patients to another dentist. I said then I should just leave and she said wait and speak to the dentist. The dentist came in and told me the same thing the assistant said. She said she would get me the referral numbers. I her, "No thank you" and just left. I left in total shock. Definitely not what I was expecting. So disappointed.
I've worn dentures for 20 years. I went to affordable dentures for a new pair. I have never been satisfied. First got them I could not talk right they had to adjust so much they were loose right from the beginning. I left came back because I was biting my lip on one side and cheek on other. They did an adjustment. My jaw started popping shortly after with headache ear pain (MTJ) I have not had any good experiences. Have not been able to tend to this for a while due to my Husband's cancer. Plan on going elsewhere to get this fixed and a new pair. I will be suing them for repairs and a refund as well. Do not let this happen to you. Go to a real dentist. Not these probies.
I had all of my teeth extracted on 8/21/18 and temporary full set of dentures made. I was told there would be some bruising and soreness. I did not expect to look like I got the ** beat out of me by Mike Tyson! After 3 weeks of healing time I went back to get the dentures adjusted. The day they adjusted them the teeth fit and I felt no pain. The following day they were loose and painful. I also had a headache and jaw pain since the first day of wearing these dentures. I returned to their office to get adjustments and inform them of the continued headache and pain in my jaw a few times per week with same results.
Feel and fit okay when I leave and a few hours later they are loose and painful. I asked the attendant and she said that they were not going to be perfect because they were temporary. My response was that they are temporary for a year. I have mouth and jaw pain, a constant headache and I cannot eat with them because they are crooked. Again, adjust and fine and next day back to the way they were.
Again I go back the following day. I had a new attendant and I asked her why they seem fine the day I go in but then a few hours or the next day they are loose and painful again. She said, "Just a minute," and left the room. When she came back she handed me **. I had never heard of it before. She asked me not to say where I got it and told me that it is a denture adhesive with a numbing agent in it. They line the denture with it and it glues and numbs and they feel great until it wears off.
After several weeks of complaining of the constant headache and jaw pain with no relief and the ill fit and painful dentures I went to a local dentist for a 2nd opinion. He said that the baseline of the dentures were off and causing my jaw pain and that the lack of depth to the teeth were the cause of the headaches. I went back to Affordable Dentures with this information and they finally decided that they should make me a new set of teeth. I felt so relieved. I have not been able to eat anything substantial, I could not wear the teeth due to the pain and therefore was not able to leave my house.
I go for the fitting for my new set of dentures. They feel fine and seem to fit. This is a Friday afternoon. Saturday morning I was devastated. I put the top in and immediately felt intense sharp pain. There was a spur on the upper pallet. I put in the lower denture and there was 1/4 inch play of front to back movement. The bottom edge of the denture dug into the lower area of both the inner and outer area of my gums. The following Monday I go to another local dentist. He took one look at the teeth in my mouth and said that there was no way that these teeth were made to fit you 3 days ago. He told me not to wear them and to get a lawyer.
I went back to Affordable Dentures that day and asked for my 100 day 100% refund and they refused. They were going to deduct for both sets of teeth and all of my office visits. So I asked instead if I could transfer to the Burns, TN office. They agreed. I went to my car and called the Burns office and they made me an appointment and while they were getting my personal info they had a call come in and put me on hold. When the receptionist came back to the phone she canceled my appointment and told me they were no longer taking transfer patients.
So, today, November 12, 2018, I went to see a lawyer. It has been 90 days now since I had my teeth extracted. 90 days with an intense headache. 90 days with intense jaw and mouth pain. 90 days that I have not been able to eat anything but soup, potatoes, yogurt and the like. Today I find out that the 100 day 100% guarantee does not start until you get your final permanent denture. So for 1 year and 100 days I get to have a headache, jaw and mouth pain, not be able to eat and not leave my house because I will not be able to wear my loose fitting, ill made torture devices. Monetary loss is $2685.00 including the cost of 2nd opinions but will be more when I have to pay another dentist for another set of dentures. Loss is close to 6k.
Started this procedure in November of 2017 and I am still without a bottom partial and my ultimate fit snap ons. Every time I call the office I am given a runaround and to come in for something other than what I have been seen for. Charts are a mess, insurance is a mess and I'm still without what I paid for. Pure Chaos at the Denton location with a high employee turnover rate. They lie and never call you back when requested and it's a pure ripoff. I have never been given any instructions so this whole process, my husband and I have been winging it. I would highly NOT recommend the Denton location or Affordable Dentures and Implants.
The front office staff are very unprofessional and rude. The lady in the first chair never acknowledged me when I approached to check in. She was busy looking at Facebook on her phone. The lady in the second chair was rude when I checked out and asked about getting a dentist signature on my reimbursement paperwork. She stated that I should just send the paperwork into my dental insurance company without a signature. Last, when I had my extraction, the dentist approached me with a partial that they had made for me. I didn't ask for a partial. I had one BACK tooth pulled, and you can't even see where it was pulled. I was charged $325.00 for a partial that I don't need. The dental assistant was the nicest person in the office.
Just had heart attack week ago. Called to have tooth pulled that been hurting. Get to office. Got me scheduled for something that was never asked for. Waiting over an hour from appointment time we with nothing... no one feeling the need to acknowledge I even exist. Tooth pain can affect your heart and they wanting to act like I got to wait another day. I scheduled an extraction today... telling them ahead of time about my condition. Scheduled extraction... so how am I still sitting here in pain hours later. No extraction but a consultation bill... never asked for consultation. Then woman at desk is super rude.
I am an Indiana resident. I did not know there was an office in Indiana closer to me at the time. And no one told me any differently. My first visit to the Kentucky office, I was 10 minutes late because I was unfamiliar with the exits, it was dark and didn't see the exit in time. Got to their office, at the front desk and was beginning to tell then who I was and what had happened, when the manager started berating me in front of 2 other office personnel. I started to explain what happened but she cut me off each time and talked down to me like a silly child. When I asked who was in charge in the office, she said 'I am.' Who was I going to complain to? I was humiliated. But I carried on with the procedure, I wanted new teeth so badly!
The Dr in this office is 5 stars! She is wonderful. I even finally got to apologize at the end of this visit for what happened (I got no apology). I went to the next appt and it was so uncomfortable. Same woman was doing the build up of my soft plate again. No eye contact even. Short clipped sentences, rushed attitude. Geez, I had questions but didn't feel like I could ask her. Next visit another assistant did the build up on my software. Upon leaving I told the office I would be moving to New Smyrna Beach FL (move every 6 months for husband's job). Gave me the closest contact # which was Daytona Beach, FL. Said to contact them when I get moved there and set things up with them. This was a couple of months ago. I have since found out my husband will not be going to FL but will be in Indiana.
When I found out we would still be in the area I called the Ky office but I truly didn't care to go back to the same uncomfortable atmosphere again. I called and the same person answered laughing into the phone several times before saying hello. Took the information and gave me an appt. When I got off the phone I wished I had not contacted her office at all. I was reminded how coldly I was treated so I started googling. I found out there is an office within 15 miles of my home in Indiana! Terrific, problem solved? No.
My 'case, all my stuff' is in Daytona Beach. According to B at Affordable Dentures hotline the Indiana office won't let me transfer there if I have a problem with the KY office. I can't go down to Daytona Beach to complete my dental package and the office in KY is out, I'll never go back. What do I do now? Oh, and the guy I've talked to at Affordable Dentures 'B' says he's not moving forward with any of this even though I've talked with him several times and gave a complete statement to another Affordable Dentures phone rep. I've done my part and they are sitting on their part in resolve this issue. He would not give me a contact person above his jurisdiction to speak with. Ok...signing off now. Thank you.
Oct 1 I go in for first time upper denture. Went well and very good fit. Oct 8 I go in for minor adjustments needing a few "tapping" teeth filed. I regretted it immediately after leaving. She cut back off the denture and trimmed the sides!!! What!!?? Needless to say the denture slipped. They no longer fit and had no hold. Oct 16 returned to address issues, they would not make new ones and just relined. Not without a bad attitude though. "I" didn't trim my dentures!! "They" did, but they take no responsibility. I'll look elsewhere for new ones and never darken their door again!
I went 8 years ago to Affordable Dentures Montgomery Al. They were great. I wore them that long - best fitting ever. Well went back this past year and it was awful. They put that goop on it so you don't know how they fit. The other teeth I got never had to wear anything to keep them in. But these I got I have to buy some relining kits to do till I can get some more.
I went back before my 60 days were up and they did a little something and put that goop in it and put them back in my mouth. I told them I never had to wear that stuff with my others. I had used it and they would still come out. Know what they asked me, "Do you drink anything after you put them in?" With it of course I did. Well that was what was wrong. I guess you are not suppose to drink nothing all day or eat. Well I won't be going back. I'm waiting 'til I get the money to go to Aspen Dental and get some more and they take insurance. Will never go back there and don't advise any one else to.
Affordable Dentures in Lakewood Colorado. I have only 4 teeth on the top of my mouth. This causes me to be pretty depressed. Maybe this is why I fell for it. I went to my free consultation, this I found out later was free because they would get money later. I explained to them I have been told I have a lot of bone loss so worry I am not able to get this done. The doctor came in after the 2d exam and explained to me he could do one with 4 implants. Although not the one I wanted as I want the nonremovable, these were affordable and could be done. They then come in and give you a sheet with the full plan.
The start is a 3D exam and radiology report to put implants in a safe spot. It cost 500 dollars upfront. My panic hit, I again told them I was told due to bone loss I couldn’t have implants so I was afraid to pay the 500. I was reassured that it’s just to find the placement. “He wouldn’t start it if he didn’t think he could help you” I was told. So I paid the 500 and went home super excited. I drained money from my 401k knowing I’ll have tax penalties but didn’t care because finally I would have dentures that didn’t fall out and could eat normal.
A week later they called to set up an appt for my impressions, but when the lady said “In case” I’m a candidate I panicked. I said, "So you're not sure he can do this?" She said, "Pretty sure but he still needs to review 3D but he likes to be ready." Well that would be another 400, thank goodness my gut said wait. I was told they could not help me but they would give me a referral to a surgeon. So they got 500 to tell me what I told them? Why have a free consultation? Is it to make you pay for one after because anywhere else after a free consultation if they can do it they set it up, if they can’t they don’t. So just know the free consultation does not matter, you will get no real answer until you pay the 500. Truly sad and suckered.
I have only 4 teeth on the top of my mouth. This causes me to be pretty depressed. Maybe this is why I fell for it. I went to my free consultation, this I found out later was free because they would get money later. I explained to them I have been told I have a lot of bone loss so worry I am not able to get this done. The doctor came in after the 2d exam and explained to me he could do one with 4 implants. Although not the one I wanted as I want the nonremovable, these were affordable and could be done. They then come in and give you a sheet with the full plan.
The start is a 3D exam and radiology report to put implants in a safe spot. It cost 500 dollars upfront. My panic hit, I again told them I was told due to bone loss I couldn’t have implants so I was afraid to pay the 500. I was reassured that it’s just to find the placement. “He wouldn’t start it if he didn’t think he could help you” I was told. So I paid the 500 and went home super excited. I drained money from my 401k knowing I’ll have tax penalties but didn’t care because finally I would have dentures that didn’t fall out and could eat normal.
A week later they called to set up an appt for my impressions, but when the lady said “In case” I’m a candidate I panicked. I said, "So you're not sure he can do this?" She said, "Pretty sure but he still needs to review 3D but he likes to be ready." Well that would be another 400, thank goodness my gut said wait. I was told they could not help me but they would give me a referral to a surgeon. So they got 500 to tell me what I told them? Why have a free consultation? Is it to make you pay for one after because anywhere else after a free consultation if they can do it they set it up, if they can’t they don’t. So just know the free consultation does not matter, you will get no real answer until you pay the 500. Truly sad and suckered.
Multiple "attempts" to correct issues, everyone has failed. Told to do one-thing by corp. Then does what they want. Never gets any better. Only worse. I have been trying for years now to get my dentures to fit and sit properly. I have no idea why they keep fixing broken dentures time and time again. When I first transferred my account from Fresno CA to Tulsa OK for my implants that was a whole ordeal itself with one Dr not wanting to release the funds to the new office, not helping by talking to the Fresno Dr directly only through email. But eventually it was done and started all the issues.
Soon after they were put in before my washers were put in they cracked. Then the office refused to service them because it was from another office which they knew when they transferred my account. I dealt for weeks without my teeth and Virginia ** from home office then said that she would speak to the office and approve to create a new set of bottoms to fix the broken ones. I get to the office and they did not have my shade of teeth (different vendors) and then they said they can take all the teeth out and place them in the new mold. I agreed to try and not be difficult and trusted in them.
When this was done my bite felt even worse off but they said it will feel tight. 1 month later my top set started to lose teeth told by a desk agent to super glue it in (BTW THAT VOIDS WARRANTY) but don't tell anyone. Once again 3 months after the bottoms crack again. I call the office. They said to bring them in and they will repair. I explain the bite is what's doing this. They said they would look at it and correct. Then I call V. **. After much explaining and deliberating, She said that she would have the office create me a complete new set. I go in and the prostatiton and dentist said that, "This is a easy fix. We can adjust the teeth again and reset the bite with a reline etc." I heard them say that they were backed up and didn't want to create a new set.
Once again thinking that it may work and not be too difficult I agree. Again even know V. ** said a full new set, they did what they want instead of what was told. The bite hurt my implants and started to ache after he did his fix. Another tooth fell out of the top. I called. He said use the mouthwash and if doesn't get better let him know. Well it started to feel better then I pulled my bottoms out to clean and with it came a implant. At that point I was DONE. All the money that was put into the teeth and I never, never had a secure fit. With teeth that never fitted I had to overfill the top teeth with denture past to compensate for the bottoms, causing me to choke on the denture paste when it leaks down my the back of my mouth. They never listen, they do only what they want.
I have medical disorder that has me to make limited interactions with people and hearing the office say they don't know what they can do for me and saying they fix things when it's outside of warranty without payment. Made me feel less that I just wanted to run out of the office so belittle and overwhelmed. I never demand free repairs but I begged and pleaded with the office to correct what they broke. I called customer service again. I couldn't reach V. ** anymore and the person who I spoke with said there is nothing that can be done at their level anymore and said he will note the account but it is considered closed. At this point I begged the office further to help me. I mean begged.
They told me to come in and they would repair the implant. Then I came in. He said, "What do you want me to do? Fix it or take it out?" I didn't pay for the service for you to take them out and at that time I shut down again and I just wanted out of there. He made a appt the following week to put it back in. Filed it down and said, "Come back in a couple of months to get the washer." Well they still didn't fit right. Once again explained to him again that If he would have done what V ** said to do we wouldn't be going through all this. He never recalled that but I explained in detail what happened. Then he went and talked to the staff and the staff pointed blame at someone and said they never relayed that message to them so they were never aware.
He then said, "Let me try and make this right, I know I can." Well it's been approx 2 to 3 months since my implant was put back in and TODAY MY TEETH CRACKED/BROKE AGAIN! I just can't keep doing this. I can't eat right, I can't chew my food properly, I swallow food whole or eat soup. It's doing havoc on my digestive system. This needs to be fixed at this point. I need a new top and bottoms or a full refund of the teeth and implants. The teeth in my mouth chew as good as Halloween vampire teeth.
There is no phone number for the actual dentist office so I had to make an appointment thru a representative in N.C. I drive 45 miles to the office only to find out they were closed! I called customer service back to find out what's going on and they didn't even have record of me having an appointment! So I angrily drive another 45 miles back home! I made another appointment but after reading all the negative reviews on them, I'm thinking it was a blessing in disguise that my appointment got screwed up and decided I am going to seek services with anyone but Affordable Dentures!
If it was possible I would give them an absolute minus 10 Stars. First off I go in the office. The staff that greeted me was polite that I will give them. Had X-rays done. Was waiting to see what the doctor would say. When he came in he had no bedside manner. I was leaning back in a chair and shook his hand and he said he would try to save a couple of teeth whatever. Was talking for a little bit and then walked out of the room. I don't know if it was an assistant I assume was telling me options I had. Then the doctor Vick walked in and I thought he was joking at first. He asked me why I squeeze his hand so hard when I shook it. Mind you the hand I shook with has been broken and operated on before and still has issues.
So when I shook his hand I was in the laying down position in the chair and he was standing up. Totally could not believe that I actually hurt somebody's hand. I even showed my wife how hard I shook his hand and she was like totally baffled. I was so irritated when I found out that he was literally being serious. I'm not going to lie. I told him to kiss my rear end. I would never intentionally try to hurt somebody but I got a feeling that something wasn't right to begin with. For he was apprehensive about even shaking and hand when he first walk in.
And all my business experience as that's the first thing you do when you greet somebody in a professional manner shake their hand. I really never meant to harm his hand and still now do not believe that that was the case. I would tell you this, I have a strong gut feeling from the time I was in there and only increase the longer I was there. Needless to say it ended with me telling him that there's no way I could have harmed him by the amount of pressure I squeeze with my hand on a handshake.
Again I've had surgery on that hand. I walked out. Told him I was leaving. He said, "Leave and don't come back," and that was that. No worries. They're so if you do decide to go to this dentist please beware if you have to shake his hand make sure you don't do anything but put your hand out there and let him shake it. I am totally floored and still cannot understand whatever got in this guy. If I really felt that I did something to her and him I would have apologized but there is absolutely no way that was possible when I shake hands my hands crackle.
Totally would never recommend this place and they don't even have somebody in there to put the dentures together let alone was they able to do anything at that point because their lab technician walked out apparently for no apparent reason. Warning warning warning very bad vibes here. 1 + the lady at the counter was very courteous and dealing with and when she did my x-rays was very courteous. After that it all went downhill. I pray you all read this because the way I feel right now I'm not sure how I want to feel. I'm angry yet I'm troubled because it was such an eerie feeling when I was in that room. I can't explain. I never put reviews up like this but I really want to stress anybody considering to go to this dentist reconsider. Bottom line is I had to initial consultation and that was the end of that. God bless.
Affordable Dentures, Carrollton, GA. Waited 2 hrs after appointment time to be seen for consult. Dentist friendly & makes promises regarding customer service he doesn't keep. Front office staff rude. 1st adjustment scheduled 4 weeks prior, day 8 after surgery, waited over hour and still not seen. Couldn't reschedule me until 8 days later. 2nd adjustment they couldn't see me for 11 days even though gagging. Every time I go long wait after appointment time. Hard to get appointments. Only positive is I like look of denture & 1 tech Allana is extremely helpful and friendly. I'd pay more for better customer service!
Loudon County TN location - No concern for patients time and no concern for the work being done correctly! Herding cattle - get them in get them out! Told me to show up at 7:30 and finally saw me around 9 am. Did not even treat me like a human. Hurried me out and told me to come back at noon. Made me pay before the work was done. Lasted 5 weeks.
Been struggling with getting my dentures since June. After waiting weeks for first appointment, came back for second appointment. Was told can't complete services because location was then closing for a week because first doc was fired. Asked me to reschedule at least a week after reopening since they'd need to catch up. So I rearranged my schedule. OK. Came back yesterday, Thursday, and the girl dropped my impression on the floor right in front of me, then told me to come back at 1:00. I asked if needed to redo the impression but she just brushed it off. As soon as I was 10 miles away, I was called back to redo the impression because they needed a better one. OK. So I return and make another impression, and left with pain, bleeding, and swelling. Told to return at 1:30 to get my new teeth. OK.
Unfortunately the dentures sat at an angle horizontally, and didn't allow me to close my mouth; there was a big gap between my upper and lower teeth. But I was told I was good to go... Fortunately I'd asked for a mirror before they scooted me out the door. So, I was then informed they'd have to make yet another mold, told they would be closed today, Friday, and to return Monday to make yet another mold. Another 3 days? Hmm. OK. Then informed they had no openings until 1:00 Monday, so wouldn't know if I would get dentures that fit until I returned Tuesday, 5 days later.
Apparently the providing my first satisfactory set of teeth is not priority after handing over my payment, and there are obvious issues with the lab work? In pain, weary, and confidence in Affordable dashed, I returned to implore them to notify me asap if any cancellations for Monday morning so can get my molds into the lab Monday (which would seems a little more fair and least one could expect?). A tech then told me if I can wait (after a 7 1/2 hour day at Affordable already) maybe they can try to adjust them. OK.
However, as I wait, I realize, that not only are they crooked in my mouth, and I cannot close my mouth, but the actual teeth are all slanted in the gums, not 90 degrees vertical, and not aligned correctly at the bottom, with one of the front teeth obviously set quite lower than the other. I wouldn't expect my own customers to pay full price for less than acceptable treatment or quality, but I haven't experienced the same standards at Affordable, despite my trying to work with them. So, although I would like to claim I am satisfied, I am astonished at the apparent lack of competence, customer concern and service so far, and still don't know if I will receive anything in return for my trouble, money, patience, other than more missed days of work!
I had dentures for 16 yrs but had recently lost a lot of weight. Since I receive SSI, I can't afford a lot. Went to Affordable Dentures in Cartersville GA. Staff was very nice. Got my dentures and was told that I would need adhesive for the bottom plate. Okay understood. Plate didn't even come close to fitting my gums. Went back and they filed them down. Still didn't fit. Went back again. Filed down again. Still didn't fit. Went back a 3rd time and was told that there was nothing else they could do.
Can't wear my bottom plate for more than a couple of hours at a time and that's with using a numbing agent! Can't eat anything with any substance. And can't afford to go anywhere else. I now have to wait until open enrollment for insurance and hope I can afford to upgrade to dental insurance at that time. The top plate also has to be adhesived in. And I mean all the way around the plate. Wanted to go back again and was told that I would be charged a fee! REALLY? Will not recommend this company.
DENTURES DO NOT FIT! DO NOT USE AFFORDABLE! #BOYCOTTAFFORDABLEDENTURES. My father went in for dentures, they are so loose he cannot eat healthy. The first time he went back they put a liner in the uppers to make them tighter, he is using a lot of Poligrip on both the uppers and lowers. He had teeth removed from the bottom and they waited for the gums to heal before measuring for dentures. It has been about 3 months and the dentures, especially the bottom are so loose it hurts him to eat because food gets stuck under the dentures. It is funny because on his first visit the Affordable dentist made fun of how loose his upper dentures were (he has had them for 4 years), they were done by a different dentist. On his first visit he was told by the dentist that the Affordable dentures would fit tight, they don't!
He went back again because he wants them to fix them, they told him to pay more money or come back in 5 months. It has been almost 3 months and they said another 5 months, their excuse is the swelling. There was no swelling in the uppers, he hasn't had in upper teeth for over 4 years, what is their excuse for the uppers not fitting. He did not get his dentures for over two weeks, not same day as advertised, he was okay with that because he wanted them to fit. He paid them in full, he has no dental insurance and paid in cash. In my opinion I think they are taking advantage of a fragile 90 year old man! Do not use this dentist and if you have no choice but Affordable, do not pay them in full until you are satisfied with their work!
I went to Affordable Dentures 800 Black Horse Pike in Mount Ephraim NJ 08059. I was seen by one of their dental assistant. Everything went well until I got my dentures. They didn't fit right when they first put them in. They said it would be fine. A week later had to go back. Made a adjustment. Told the girl that it still wasn't fitting right. Said it will be fine. Two weeks later had to go back again. Then the fourth and fifth time. Very unhappy with the staff. They were making my dentures worse. I would not recommend this company. Save your money and go to a experience dentist. After a year of living with these dentures that didn't fit I went to real dentist. They were surprise to see how bad the dentures were made.
I saved to get dentures. Went to this company in Virginia Beach. Dentist decided I had 11 good teeth and recommended partials instead. So I went for the partials. First pulled teeth said one had to be surgically removed, but all those teeth were loose so didn't understand. I was then given temporary partials that had to be adjusted many times as they were always in a hurry to get me out so a new person could be seen. Then I got my permanent ones. They allowed 1 adjustment then they charge after that. I had no money for that. So I was left with too tight ones. I said at the time it was too tight but was told they would get looser. They didn't and it hurts bad to try to get them on. Taking them off felt like I was pulling out the real teeth and it hurt a lot.
I have not been able to wear them yet. Paid over $4000 for them. They just don't care. What shoddy work they do as long as you pay upfront the whole cost. So they got my money and I am stuck with the permanent partials. I am still wearing the temporary ones. It has been over 4 years and I just can't afford the adjustments. I never recommend this office of this company.
First of all the facility is not equipped properly, during service you have to spit into a plastic cup which is completely ridiculous. Secondly, they make you wait 9 months instead of 7 to heal your gum after pulling out original teeth. Final product (ultimate fit) break after 2 months in the mouth while eating pasta. Low quality material!!! Fighting to get our money back. :((
I had a wonderful experience at the location at 23rd and Bethany Home in Phoenix. My new dentures are incredible. I only got the economy and they are so much nicer than the ones from the AZ Top Dentistry and only paid $265 out the door. They even give 60 days of free adjustments and a 1 year guarantee. I would definitely recommend to anyone in need of dentures.
I informed the front desk of needing to get to work. I let the young woman in back know as well. I understood having to wait an hour for the test fitting of the impression. Well without any concern for my time the mold apparently was not handled properly and was broken. Now I have to wait until 2 pm? I was to be at work by noon after informing them I'd be late. Never at Mesquite location again! We have used three other locations without any issues now this and my son had similar treatment!
Affordable Dentures & Implants Jeffersonville, Indiana. They were so kind and gentle! They were very professional and personal! They care about the patient! They did an AWESOME job!!! Dr. ** and her staff rocked it! Thank you for a GREAT experience!
My heart goes out to people who have had a negative experience with Affordable Dentures. I’ve heard that the location of the different offices matters, and this must be right, because I have had a positive experience overall at the Cedar Rapids location. I had 22 teeth extracted and immediate dentures placed in May, 2017. The dentist there is a little spitfire — Dr ** — and she worked like a dog extracting my teeth. At the same time she was also gentle. The procedure didn’t leave me with bruises on my chin and jaw caused by the dentist leaning on you.
They placed my immediate dentures and I was pleased with the results. Over the past year I’ve had several relines as my gums have healed and that worked well. Finally, my gums healed up enough for the permanent denture and I love my smile. My bottom denture seems a bit loose, but they offer free adjustments within 100 days of getting the denture, so I’ll be heading back for the adjustment. I’ve had a really positive experience with this location (Cedar Rapids). The price, service, and quality can’t be beat.
BEWARE: I have purchased the most expensive denture offered called the "Ultimate Fit Package". Upper denture only at $1200.00. This is my experience in this office. I went in for my first visit at Affordable Dentures in Shelbyville, with Dr. Marvo **, in October 2017. My upper teeth had already been extracted 2 months earlier at a local dentist office in Lewisburg. I spent a lot of time researching all of the available options online at Affordable Dentures in Shelbyville, TN., before contacting them to set up an appointment. I purposely chose the "Ultimate Fit Denture" because it was supposed to fit every contour of my mouth, the oral topography was touted as being "second-to-none" plus it comes with a 7 year warranty.
I went in for my initial appointment and was fitted for the immediate denture. That denture fit my mouth fine and I was happy that I could speak clearly with it in my mouth. However, when I got home I was practicing speaking in front of the mirror and noticed that the teeth were not visible at all when I spoke. All that could be seen while I was speaking was my bottom teeth. I called the office the next morning to let them know about this issue and was very grudgingly given a return appointment to correct the problem. I was chastised on the phone while explaining the situation and also on that return appointment that I hadn't told Dentist ** about the issue during my original appointment.
Dentist ** was very agitated that I had returned to have this problem corrected. He was extremely condescending and impatient with me during that entire visit. He brought his lab technician into my exam room where he began telling her that I had also had an issue with the original denture that the lab from the Lewisburg dental office had created for me. They were actually smirking at each other while they were discussing me. I was humiliated and incensed but I held my tongue as Dentist ** had already told me that he didn't think that he could satisfy me. He had told me that he would refund my money and that I could go someplace else for a denture! I was absolutely shocked by his behavior when clearly his lab had not placed the teeth in the correct position.
I was polite and felt that I had to walk on eggshells with him at this point as I still needed the immediate denture redone so that it could be seen while speaking and because he held the future of my permanent "Ultimate Fit" denture in his hands. I was NOT trying to be a trouble-maker. The lab reset the teeth in the immediate denture and all was fine until I went back on May 25, 2018 to have the molds done for my permanent "Ultimate Fit" denture. I told Dentist ** that the mold fit loose in my mouth. He told me not to worry about the fit that I just needed to tell him if it hurt. It didn't hurt. It was loose.
I picked up my permanent denture on May 30, 2018. It did not fit. It was falling down onto my tongue while in the exam chair. He told me that he would set another appointment and redo the denture. Once again he told me that I couldn't be satisfied! Hello, the denture was falling out of mouth upon pick-up. He left the room and sent his assistant in to inform me that I could be given a $445 refund. Meaning I have paid $755 for an immediate denture period.
I called Affordable Denture customer service. They can do nothing. These offices are independently owned. So, I returned the ill fitting denture today, had the $445 refund credited to my Care Credit account. I had to sign a paper stating that the dentist had done nothing wrong and that I would not sue him to get the $445 refund. Proceed at your own risk. That's all that I'm saying.
This was one of the best and most helpful Dentists that I have been to in my life. I came in for a free x-ray and consultation appointment only with hopes of getting work done soon. Unfortunately I developed an abscess the day before my appointment. Well when I got there (Moyock, NC) they noticed I was in pain and decided I needed help ASAP so after the xray they offered to take care of the abscess and tooth! They worked very quickly and gave me a denture, all for a really awesome price. Highly recommended to anyone in need of any extraction or denture.
I got my dentures 4 months ago. I had a great experience. I had 13 teeth pulled and plates made same day and wore them... I went back twice just for a light shaving. My dentures are a perfect fit for me. I get many compliments. Thanks Affordable Dentures.
WORST PLACE IN THE WORLD TO GO TO BELIEVE ME. THEY PULLED 10 TEETH. That's where everything started to go south. I purchased the ultimate dentures. So first you start off with economy set. 5 plates later nothing fit, Some bizarre looking teeth, Lots of pain sores. Nothing fit right. Every time it went to lab came back crooked, warped, and fit worse. One set the was very crooked they as they said Mcgyvered it to fit in my mouth. What a joke. I kept hearing different excuses on why they did not fit. Some blamed my jaw bone, others my bite, and kept trying to sell me implants as that was going to help the upper fit. Some blamed the lab. Many times the lab was behind as they are short staffed I was told multiple times.
They caused TMJ, loss of other teeth due to improper fit and undue pressure. Never had so much trouble with anything in my life. The stress was terrible. Always in pain no smile. But still am waiting for my final at Affordable. Not sure what to do get it or not. HOPING TO GET REFUND. But don't think they will do it since it's over the 100 days. Very sad. I also was assured that the ultimate plate would be so different. One year of major stress over 30 visits out $1900... Went elsewhere and got one that fit first try, They made me a plate that looks and feels good. On the first try for much less. So people save yourself suicidal thoughts from all the stress they put you through. Go elsewhere!
Paid in full for a total implant procedure in Feb. 2017. The dentist who performed the extraction and implants, left the location at Covington, LA. and because the new dentist is not an oral surgeon my implants could not be completed. A transfer to another facility has not happened, I will be contacting a lawyer soon.
They never call. I ordered economy plus and it's been 10 months...nothing. I understand I had 10 bottom teeth pulled but site says 3-6 months and it's been 10... Seems like they got their $. Now we ain't important.
We are very disappointed today. I hate putting our dirty laundry on Facebook but if it can help someone else then it is worth it. A little over 1 yr old Evan started his journey to a beautiful smile at Affordable Dentures in Cedar Rapids. His teeth were bad and made him very self-conscious. We went in and were presented a set of packages, we choose the second least expensive, Economy Plus. In buying this package we had $3800 tied up in teeth. This had to be paid in advance before they would do any work at all. This paid for teeth extraction, a set of temporary teeth to wear while the swelling went completely down (1 yr) and then he would receive his permanent teeth after 1 yr. Everything had to be paid for upfront.
On Friday Affordable Dentures called to confirm his appointment for today. While on the phone they informed Evan we owed $193. Evan said no we paid upfront. They say no this is our balance. We have received no bills over the last year. Anyone that knows me knows I am anal about paying bills. Well on Friday Evan had 3 conversations with Affordable Dental and the bill changed with each call. So onto today... We had to be in Cedar Rapids at 7am. Evan works tonight so we drove up last night and stayed here in town. He is at his appointment at 7 and back to the hotel room at 8:30am. No new teeth. The bill is now almost $900. They say we did not buy a package, that he now needs to buy a package. If we do not pay 900 then no teeth. Evan had to pay the money. He is getting his teeth.
I called the main office to request all of Evan's past and present paperwork be sent home with him. They said they do not have it but the office he is at should have it. Called Evan and told him I needed him to bring all this paperwork home with him. I am betting we get no paperwork. I will be going home to see if I can find the folder with his paperwork but I am betting it is gone. I am pretty sure hubby had it and WELLL he is not the best at keeping track of stuff. DO NOT GO TO AFFORDABLE DENTURES. This is getting very expensive. I am disappointed and disgusted. With myself and this crappy business.
Hello, I hate to leave a bad review about anything but I started my "new teeth" adventure in May 2017, my husband had paid upfront for the ultimate fit package and I was 100% sure there were no teeth solid enough to leave in my mouth, but, they (Dr **) & Staff did. I feel from what was told to me by the Dr., the bottom front 6... they are absolutely not supposed to be in my mouth and after the horrible almost year of no teeth except for the rotted bottom and being told one thing yet getting the exact opposite when the appointment took place and at the end of the journey to get my permanent's on top and a very sketchy partial which had already poked a hole through the enamel on my own tooth, repeated calls and in person visit being told that I "had to wait until they fall out"..??!! REALLY?!
I have never had teeth in my mouth to eat properly and I had waited a long time for the dentures, to be treated like I'd not paid a dime yet I had paid upfront in full?! I am not able to get past the very rude phone answerer "Phyllis", nor do I care to at this point. I really wanted to give them a awesome review yet, in fairness to the next person who is like me, I say to you... GO TO ANOTHER DR!!! This place has been a long unfunny joke, I have a beautiful set of top teeth I'm so proud of that I can't wear without discomfort in my bottom front teeth that were too "much to deal with"?!!!
This point is not worth your time money or sanity! They think I will be back to have them do my bottom set... NOT EVEN CLOSE! My husband has to have his done yet was treated with respect only by the overzealous "phone answerer" & overall I wish I had gone to the one in Denton, Texas because they are giving. The Wichita Falls, Texas branch is a joke! I am highly disappointed and frustrated and disgusted by the entire process but mainly because of the branch I went to.
We paid for extraction and dentures and it was for 2 sets one to wear until gums heal and so we did but it took so much time because they said not ready on gums. This went on & on and then they would NOT answer their phone when we called for the permanent set (we paid for) and they would not return messages. So 2 years have gone and I am left with the first set used until gum set and they are awful and this place is in Odessa, Texas. They are cheats and liars.
WORST PLACE IN THE WORLD TO GO TO BELIEVE ME. 1 YEAR AGO 04/09/2017 THEY PULLED 8 TEETH. That's where everything started to go south. I purchased the ultimate dentures. So first you start off with economy set. 5 plates later nothing fit, Some bizarre looking teeth. One set the mid-line was very crooked. What a joke. (It looked as I was walking sideways.) I kept hearing different excuses on why they did not fit. Some blamed my jaw bone (which is not unique). Some blamed the lab. One of the dentists said on plated number 3 before it came out of the cup, "Oh good JR made them," so of course I asked, he said "when things come out of the lab with the initials JR on them I can breathe easier." I'm thinking, "Great only 1 guy in the lab who does a good job."
I also was assured that the ultimate plate would be so different. SAME CRAP JOB OR EVEN WORSE... I never got to pick out the teeth like they said I would be able to. NOTHING is as you are told. I did receive a partial refund big ** deal. One year of major stress over 20 visits out $1900. I went to Comfort Dental on Lomas. They made me a plate that looks and feels Perfect. On the first try. I did find out Affordable Dentures does not custom fit dentures. They have 3 mold sizes small, medium & large and depend on relines to fill the gap. So people save yourself suicidal thoughts from all the stress they put you through. Go elsewhere!
Went in Affordable Dentures in Covington Louisiana off Pinnacle Parkway to have upper and lower partial repaired. Was told I needed new ones and two teeth extracted. I did need two teeth pulled so dentist gave me antibiotics and told me to come back in a couple of days so I did. The extraction hurt really bad even though my mouth was numb. The next morning once the numbness wore off I realized dentist had pulled one of the wrong teeth. He pulled a wisdom tooth that wasn’t bothering me. Went to office to complain then went to my dentist who cleans my teeth and he told me that the dentist at Affordable Dentures should have never tried to pull my wisdom tooth. That an oral surgeon should have done that. I was in so much pain my blood pressure was super high. Dentist at Affordable Dentures only gave me ** 800 mg so my regular dentist had to give me pain medication once my mouth was healed.
I put my upper and lower partials in. Went to eat and top ones were so loose I almost swallowed them. A few days later I was taking bottom partial out and it broke in two. Went the next day for them to repair them and dentist at Affordable Dentures told me I needed another wisdom tooth pulled. I told him he wasn’t pulling another tooth of mine so partial was repaired and 3 days later I was taking it out and it broke again.
Today March 27 2018 I went back for them to fix them again and he had his nurse tell me he would not fix them again until I had that wisdom tooth pulled. A tooth that is not bothering me. Then tonight I took upper partial out and wire to hold it in broke. In the meantime earlier today when I was at Affordable Dentures I ask for a refund for my bottom partial. Was told that corporate would have to ok a refund. Called corporate today and they told me it was up to the Affordable Dentures place that I went to refund me my money so the Affordable Dentures lied just to get me out of there because I was very upset. I will be consulting my lawyer tomorrow. If I would have read the reviews I would have never set foot in that place. Read the reviews. They are absolutely a nightmare.
I had the procedure done about 5 years ago and I'm down to one implant left. After the other 3 failed, I can say that one of them was my fault but the others I just feel were not seated properly and from what I researched I think 2 of my implants the dentist burned the bones so they inevitably failed. In fact the 1st one failed within 6 months and I knew walking out the day of the procedure something wasn't right with it but I was told it was just "healing".
Fast forward to today cause I need to have my bottoms all ripped out and the same thing done. I come to find a new dentist has taken over and they yanked the license of the guy who did mine which makes me think should I try the legal route because of what happened? Cause now the new dentist wants me to basically get a whole new full mouth of dentures and all new implants, and this was after paying almost 8k out of my pocket as I don't have insurance. So basically 5 years later have nothing to show but a clip on denture that's only held in with 1 implant now and a whole lotta glue.
Went in to get my dentures to get repaired and realigned. They said they did repair but all they did was buff the gums and make them shinny, did not do a realign. The doctor and both nurses argued with me about what I was there for. Don't know if they heated them up too much but they do not fit at all now. Crooks and scam artists, will never go back.
I did recommend them. But please understand my frustration. Just got 9 teeth extracted in November. Went through a whole bunch of adjusting and was even able just to walk in a few times because I was already in the area. They were starting to fit pretty good. Then the dog ate them!? So I had to buy new ones. Got them made and picked up the next day for them not to fit right. Which I suspect is normal till you get them adjusted just right. Then the dentist gets arrested. Then the office gets shut down.
Call patient services for them to direct me to another AD which is almost two hours away. Drive there for a 7:30 a.m. appt for them to tell me that they aren’t taking any patients from my office that got shut down. But he had went there and helped clean that office and felt bad for me so he went ahead and did the adjustment for me. Went home and called the patient services for them to tell me I can’t go till April 16th. Call the actual office a hundred thousand times to be redirected back to patient services.
Tried today to go to another office even farther away and patient services told me that I had to know the zip code of the office I was trying to schedule an appt with. Hung up. Tried to call the farther away office myself to be redirected back to patient services again. And tell them again what I want to do and with another representative on the phone he knew the number and zip code! Anyway long story short, I’m very flustered! I haven’t even had my hard alignment. I have had one adjustment made on this denture. I am in pain and work with the public. I can’t wait till April 16th for a two minute adjustment.
Disgusted with the service. Went for top denture ended with top and bottom partial, with 7 extractions, the temporary partials poorly made, pinch my cheek. The metal hook on top not lined up to fasten on tooth, crooked and cutting into my lip, $2800 dollars, the dentist shot me up with ** numerous times. No gum numbing prior, had 7 extractions, then told me to come back 4 hours later for the temporary partials, shoved into my mouth, look like baby teeth, not even checking the metal hook lined up with tooth it fastens on, sent me on my way. Said not to take the partials out for 24 hours, they act as a seal to heal. I looked in mirror on the hour ride home, the pinching, tearing of my lip, was already experiencing issues!
The dentist was rough, and just concerned about rushing through it, there was no dental lab for dentures just an employee taking impressions and mixing things upon on counter outside the rooms, I even had to use the suction tool myself as my teeth were being pulled, I have never experienced anything like this in my life! No assistant to dentist, there were three staffed at this office, the dentist, the girl doing impressions, x-rays, and fabrication of partials and dentures, and lady taking appointments, phone calls, and payments. Lots of people in and out for adjustments, which explains a lot.
Affordable Dentures DeSoto, Tx - Dr. Simeon **, DDS & his staff were the absolute worst I've ever had the non privilege of dealing with! I chose the economy dentures for my top denture. I had 2 teeth that were normal extractions yet they charged the $115 complicated extraction charge with NO explanation. The denture that was being replaced was pretty white. When the tech saw it, she immediately said, "your dentures won't be this white!" Now I'm sure if someone was paying for their ultimate package, they could get their dentures as white as they want them!
The absolute worst part of my visit to this dentist was the lack of any empathy to the patient in his chair, ME! As he was injecting meds to numb the area around the 2 teeth to be extracted, I was literally screaming & fighting to get out of the chair! Wouldn't that give any caring doctor cause to stop? No! This dentist never spoke any kind words in my worst nightmare sitting in a dental chair with him driving my pain!! His dental assistant was just as bad! "Keep your mouth open, Ma'am!"
When the horrific extractions were completed, the "so-called dentist, Dr. Simeon **, DDS," inserted the new denture in my mouth & left the room without a word spoken to me. The blindfold kept in place, my tears of pure anguish & terror pouring down my face, was finally removed. I ran out of this office as fast as I could!! I sat in my car for a good 15 minutes screaming in agony & total terror of what had just happened to me. My daughter, who drove me to this appointment, trying to understand me in the hysterical status I had been driven to by this dental experience.
I am diagnosed with Fibromyalgia, depression & anxiety. This so called doctor took none of that into consideration in caring for me. If you have childhood or past bad dental experiences, this is the last place to choose for dental care!! I only write this review to prevent anybody else from experiencing such horrible treatment. The staff of this office is rude & uncaring! It's not about good dental care. It's about the all mighty dollar.
My husband had 3 teeth extracted, or was supposed to be extracted, the dentist broke the tooth off and put stitches around it. She inserted dentures over it that were way too large, did not fit then nor 1 week later still does not. They told him they were temporary and to wear them and come back in 6 months for the permanent set. Then he discovers that the tooth is still there just broken off at the level of the gum. When she was pulling them it was very painful to him and she was so rough with him. I paid over $1800.00 for this and he still has broken teeth in his mouth and dentures he cannot wear. I don't know what to do about this and would take suggestions on how to get my money back. Don't go to Affordable Dentures in Mesquite Texas. It was an old ** lady that did this. Never saw Dr. **.
The dentist was not professional. He got mad because I didn't get the dental package. Then he ground my bottom dentures almost to the tooth. I will not be able to wear them long. Then I will have to get a new set before my mouth heals all the way.
I was in and taken care of in a friendly kind manner. While they move pretty fast, they offer great service. This is my first replacement denture in 22 years. For the first time I don't have to use anything to keep them in. They were great and I will go back.
I purchased my dentures from Affordable Dentures about 3 years ago after breaking my lower plate in half. I have had several sets of dentures over the years wearing them for 10 to 15 years for each set. I purchased them from local dental offices. I went to Affordable Dentures as their ads stated they repair broken dentures. I found out they only repair their own dentures. I had to buy new dentures. They start me off with the "economy" grade and told me they may not be able to make them fit properly and suggested I take the next up. I did and they were miserable. The fit was awful on the bottom plate. Adjustments after 30 days were $25.00 and after numerous visits and months I adjusted them myself which took awhile. I finally got them right and I broke a tooth. They repaired it free because it was less than a year, almost a year later I broke a different tooth which cost $115.
This time, less than a year later, I broke the same tooth repaired the first time, another $115. I called for an appointment and had to wait a week. I got there and I never saw the dental tech. I stood at the desk, in public, told to remove my dentures and put them into a bin in front of everyone in the office. I have been married 47 years and my wife has seen me without my teeth only a few times when I was sick. At any rate, I was told they would be done at 3:45 and asked to come inside to the side of the desk where they charged $115. Pay in private but remove your teeth in public. At Affordable Dentures, the patient is a number, nothing more or less. When I tried to talk to them about this being the third tooth breaking, they said sorry but $115. When I said I would not be back for new dentures they said "sometimes that happens. See you at 3:45". There is no customer service, only a number.
01/25/2018 - First of all I feel I was overdosed when having the six extractions done, I did not wake up for over 24 hours. I told the tech this and was told this happened to some people. I was in so much pain I have had several teeth removed in the past many more than 6 and never felt pain like this. On 01/29/2018 I went in and I was told I was just healing, we tried these so called temporary dentures that were so big I couldn't get in my mouth. 02/06/2018 I went back still in so much pain. Have not ate anything besides smashed potatoes, and cream of wheat since the start of this whole thing. I had so many pieces of bone sticking out of my gums it was very painful just touching my mouth. On 02/09/2018 3 days later I went it for a alveoloplasty. This is when they split your gums open and shave the bone straight or so I thought wrong, but the pain of bone sticking out of my gums was gone.
On 02/13/2018 I went in to have the last stitch removed and to have another temporary made, the impression was taken only of the lower. They stated the top was perfect. Just needed adjusting. I was told to come back in about an hour and a half for try on. When I came back in they put this thing in my mouth that no way fitted. The left side was on a downhill slope. Teeth not aligned at all. The Dr. came in looked at the teeth and put more stuff on it to build it up. I guess that's what he did. I was then told to come back later that afternoon to pick up the temporary. Guess what? There was no way these so called temporaries were going to fit in my mouth. The assistant who I will say is a very sweet lady told me to come back if I needed more adjustments done.
On 02/19/2018 I went to my husband's dentist. Needless to say assembly line dentistry is not for me. To make a long story short I listen to my gut feeling. Going to get a second opinion. I'm scheduled for surgery for a true alveoloplasty to clean up this mess on 02/28/2018, and to place my implants, I was also told that I would not be able to wear any denture for at least 8 weeks to 4 months. I will also add you get what you pay for. Instead of this costing me $7,658.00 it is now over $12,000.00. I will see if I can get the money I paid up front for the dentures back. One last thing if this is how I was treated paying top dollar, how are the people who can only afford the cheapest denture, and have no other choice being treated.
They are not good at what they are doing!!! They made my new dentures and the two front teeth on top are not centered and when they had me go through the whole process again it still wasn’t right!!! This is absolutely ridiculous!!! And three times now they can’t get my dentures right!!! I purchased the ultimate fit dentures and they are not cheap!!! I have had to get ugly with them and I just am not happy with these people!!! And they could care less! The person in charge of this place won’t even come and talk to me face to face!!! This has become one big nightmare!!!
First of all I went to an office in Pleasant Prairie, WI, they give you their speak. The dentist tells me they will make the plates and if you are not satisfied they will correct them. If you still aren't satisfied with them they will make you knew. Horrible office, they had no tech to make them because he quit or got fired. They had a temp in there which she was nice and helped me with what I wanted (it is my mouth after all). After my permanent ones were made she went back to where she came from and the tech made them way too large, I couldn't even close my lips together, the right front tooth was made right in the middle of my mouth which made me look like a rabbit. I was so aggravated with them that I told them I would sue them, they immediately gave me my money back.
After all that I went to the original place which is in Milwaukee, WI, I had a partial made years prior, same speech and all the mumbo jumbo. The top teeth turned out nice, they apparently can't work from scratch because they used my crappy dentures that were years old. I forgot to mention so did the last place, my old dentures were way too small and on a slant and completely crooked.
Anyways they promised me they would make it correct that they were just using them because they would get a better impression. Wrong. The bottom teeth came out exactly like the old set except straighter than the old ones. They were still too small and didn't match up to the top teeth which cause an overbite. Horrible work and I've been back twice, the dentist wouldn't even listen to me and insisted that's how they should be. Also said he would not make me a new bottom denture and told me he would refund me. Apparently they should change their slogan to here's your money back because we aren't going to replace your dentures. Worst place and experience I've ever had in a dental office, I will be contacting their corporate office and see if I can speak to someone concerning the process they go through. Please take my advice and do not go there in the first place!!!
I haven't gotten any work done yet. I need 17 complex extractions which wasn't even covered by my 1500 dollar allowance with Delta Dental PPO. I was shown videos by a woman who barely spoke English and kept repeating herself. She tried to convince me, by showing me images that scared the hell out of me, that if I didn't get what turned out to be cosmetic bone grafts my face would basically look like that of a 60 yr old within a year. That would have been 4 times 200 bucks a pop; $800 I don't have. We didn't discuss alveoloplasty and it is included in my estimate approved by insurance. That also puts me over budget and I have been wearing a lower partial for a year; my gums feel smooth. This is for immediate dentures and I had no idea I could have the procedure done later if I end up needing it and have researched the topic and not everyone does.
I am thinking this is standard, just as the way Aspen Dental operates with their toothbrush and double cleaning. Now, I am a very anxious patient with a low pain tolerance. My only sedation option is ** and the dentist, as many in NY, does not want to prescribe pain meds. One I had contacted previously but cost too much said ** was offered. This lady said ** and **. Hell no. I have a bad back and I get nothing for that and am given the same advice and use ** for quality of life. I read heavy painkillers are prescribed the first few days with this procedure. If I need it, I will get it done later at a place that offers IV sedation and pain meds afterward, not when there is greater risk of dry socket. I would end up in agony and I would have to wait until the beginning of April if I sprung for this at the time of extraction as well. I want my damn teeth already.
Updated on 02/26/2018: Assistant really should speak and understand better English considering how much responsibility she is given. Receptionist is Jekyl/ Hyde. My 17 teeth were extracted Friday. Saturday afternoon and all day Sunday could not get them to stay put; were way too loose. Bone spur was taken care of and the dentist is nice overall. They tried to use one of my 2 relines covered for 5 years today at my post OP appt. Don't know how they managed it but I ended up with a severe overbite and donkey teeth so they removed the relines. Assistant put a bunch of Fixodent inside the teeth. I have struggled about 5 times a day for 20 minutes a stretch so they would stay in place.
I was told come back tomorrow after over 2 hours, crying my eyes out, and having hard plastic crammed into my gums over and over while I was assured by the staff they looked fine but I looked like I was beaten with an ugly stick. Dentist could see places they are crooked and will remake them but I was told to keep them in until next Tuesday when I go back. Had to take the bottoms back out an hour ago. They are way too long and hurt like hell in front; whose gums extend that far down?!? Hope this doesn't happen all over again next week. Is worse than the actual extractions!
I called Affordable Dentures and asked if they were an in network provider for my dental plan. They said they were and I made an appointment. When I arrived I spent over an hour being examined and getting Xrays and when finished I was told they didn't take insurance at all... I said, "I called you and you said you did." They completely denied it. Their prices are pretty good but how can you trust a company that lies to you?
I took my partial in to replace a small front tooth that I had broken over Thanksgiving. After the X-ray was completed the partial was fitted. All was well. I came back at 2 pm, not only did it not fit I don't think it was mine. It was too big for my mouth after several grinding by the tech! The Dr did not have the professional courtesy to talk to me. He sent messages via the tech! The only solution was to refit the partial in the amount of $270.00, leaving me without a front tooth. This Port St. Lucie Fl office should be investigated by the appropriate federal or state agency. My advice to others is to find another office for all your dental needs.
Had appointment for 8:30. Receptionist said we didn't. Still had call in my phone. Then waited over 1 hr and got up and left. Receptionist was unpleasant to my husband. What is an appointment for?? This was our first and only visit. Never again.
Went into get dentures relined after their kiln warped my dentures then they were all crooked. Went back to get them fixed and was told they would not reline them again because materials and process costed too much. Was told to wear them another six months till I get my permanent dentures.
I have contacted a lawyer. I tried to get satisfaction from Dr. **, Philadelphia, PA. Her office staff and she were rude and I am still without teeth. I work for a living on the phone. I went because their ad was 24 hours. I knew it would take a while for my bottom to heal. The first time the teeth were crooked. The second time, after waiting an hour (I had an appointment) they were still crooked. The third time after being told to come an hour earlier than my appointment. And being made to wait that extra hour, they are still crooked. Or are they the same teeth, the Dr. disappears with the teeth and comes back with the new ones. I put the 4186 on credit card, to pay it off when done. The last comment Dr. ** made was, "It could take 16 times to get them right" and after 100 days they charge for any adjustment.
I have been a denture wearer for 30 years. I have had good results from the practice in Columbia, MO, for 7 years. But when they raised their prices, I went to a practice in Sullivan, MO, which is 82 miles and an hour and 45 minutes from my home. Worth the drive to save a few hundred dollars, right? Wrong! On day 7 of the new dentures, they have a hole in the palate area. I never saw the dentist (Christopher **) although in my experience the dentist will typically look at your gums to ensure they are healthy. The tech who worked with me was bossy, rude, and refused to listen to me, even though my 30 years as a denture wearer surely qualify me to understand the process of being fitted for new dentures, to know when something is wrong, and to offer an educated opinion regarding the fitting and making of MY dentures.
When I was fitted with the wax try-in dentures, I told her they were too big and explained exactly where they needed to be smaller. She said, “Oh, these are just the try-ins, they don't mean anything.” Well, yes, they do. They are what the lab uses as the model for your dentures. While the wax model will obviously not fit exactly like your finished dentures, they should be close - not too large and painful when inserted. When the final dentures were done, they were of course much too large, and she hurt me when she shoved them into my mouth. She spent a minimum of 20 minutes filing them down where I told her they were wrong on the wax model. It's the wax you fix BEFORE you make the dentures. That's the entire point of the wax model. When the dentures were finally finished I told her there was a spot on the palate that was much too thin.
She said, “You have a Tori (it's a bony protrusion in the roof of the mouth; the roof of my mouth is just made a little weird) and if we make that part any thicker you'll have a huge bubble back there”. Well, that's not true, as for the past 30 years, I have had dentures made that are magically able to accommodate the Tori without a huge "bubble". Since she would not send the teeth back to the lab to have this thin spot reinforced, there is a hole in the exact spot I TOLD her was too thin. I have been wearing them for 7 days. She also sold me a "comfort liner" for the bottom teeth (an extra $165) that she applied after the teeth were made. She did an incredibly sloppy job; the liner is smeared all over the outside of the denture, and there's a spot in the back that wasn't smoothed down and is now an irritant.
I cannot tell the difference between my old dentures without the "comfort liner" and these - none at all. Since these ($1,060) dentures are now broken after 7 days of wear, I have to miss another full day of work, drive an hour and forty-five minutes (one way) to start all over again. In my experience, they will not be able to simply fix the hole, they will have to make an entirely new set of teeth, which means another 12 hours (counting driving time) wasted on them. I am so incredibly upset and angry over this experience. I want everyone to know that not all Affordable Dentures practices are the same. I will never use this one again, and will certainly never recommend it to anyone.
I went to the Affordable Dentures in Conover N.C. the consultations weren’t that bad bc you deal with techs and so far they have been the nicest. But I have been back 3 times to finally get my dentures. They are flat out too big and make it look like I have one of those mouthguards in that sports players wear. They keep saying it’s because my gums are swollen but it’s not true. My gums had shrank so much in 5 days I had to get new molds made.
They just try to shuffle you out like cattle. The doctor (Dr. **) blows off everything you say and doesn’t act like she wants to be in the room more than 5 minutes. Now after almost 2 weeks my gums are still hurting and large chunks of tooth are starting to break through my gums. Also they left other teeth fragments in my mouth making my gums hard in places and dentures impossible to wear. So they didn’t even get all of my teeth out. I have never been so dissatisfied with a place in my life. I’m returning my dentures and I will never go back again.
I went to their office at Fort Wayne, IN to get a new upper partial. The receptionist was pretty friendly but the tech and the dentist were rude and totally unfriendly. I had to have impressions taken twice. I got my partial the same day. It is absolutely huge and I can keep it in my mouth. I would have to use a whole tube of Fixodent to keep it there. My teeth don't meet the partial. I tried to tell the tech the spots that hurt and she said she fixed it but she didn't smooth it out so it was rubbing against the roof of my mouth. I am so angry. I have tried to talk to their customer service complaint area but they don't call back. I just want my money back.
On 10/30/2017 appt 8 to 830 am. To get fitted for new dentures first time to this office. I was fitted and asked to come back later that day by 330. So since I live 80 miles away I went to waste time. I came back at 330. They told me they tried calling me to ask me to come after 5. The lab was having trouble and very behind. I said I will wait. So when they were ready I went back. The girl that was putting them in my mouth. I told her right away my teeth feel crooked inside. Top and bottom is hurting bad. So she takes out bottom grinds it, telling me to reinsert. I replied, "There's grit inside." She acts like I was wasting her time. She goes and rinses off. I ask, "Can you at least put powder to help hold? They are wiggling." She did. Well as soon as I got down the highway they were loose again. This is very unhealthy. I was told by her before I left give it 3 to 4 days to adjust. So I did. I called. Made appt on to get them readjusted.
I went in and this lady that helped me was nice but I felt very uneased, I told her my teeth are not correct. She said where. I said bottom hurts bad and top feels weird so she takes bottom out. After I point out the spot on 1 place she goes and buffs it down. Said it won't poke my mouth since she did. I showed her the difference in my old teeth and these. She said, "Well I can't do these like that. You are going to have to use adhesive constantly to hold in place." I never showed her defective top because how I was just brushed off.
When I got home I called the main office. Filed a complaint. Told them I want my refund, I cant wear these and according to warranty guarantee. I am very displeased. My top denture where the 2 front teeth are my gums are sitting on that, no cushion and the middle of denture that has the v in front is way off to the EYE tooth (not in center). I am so tired of driving 160 round trip just to get a runaround and laughed at and treated disrespectfully and hearing nothing but Spanish speaking to each other. And since then I have closed my credit card after it went through.
I am retired and live on Social Security and odd jobs so money is always short. I went to AD for a couple extractions and a lower partial. During the exam and initial treatment the dentist (Rebecca **) was very rough and acted like there was a very limited time she could bother with me. The injections to numb my mouth are very painful for me. The dentist actually had me in a headlock and kept giving me injection after injection (5 in total) non stop despite my objections and request to stop for a moment so I could breathe.
I went back there today because the temporary partial was cutting into my gums and creating ulcers at the points of contact. When I called for my appointment I also let them know that the partial didn't fit and kept falling out. The office staff suggested that I use the fixative they supplied. When I arrived there this morning the dentist started cleaning the adhesive from my mouth very roughly, including the areas where ulcers developed and my gum started to bleed from the rough treatment.
When I objected to the rough treatment she replied that I shouldn't use the fixative when coming in for an appointment. I told her that staff and suggested it and she basically called me a liar and kept up the rough cleaning. Time will tell if the permanent partial will fit and how much agony is yet to come. The person should not be a dentist, and is too rough to be a car or truck mechanic.
I Took my 83-year-old Mother, to Affordable Dentures in Myrtle Beach. She needed a few (5 or 6) teeth pulled and then dentures. Today marked her 8th or 9th trip there. Without a doubt, this is the worst run Healthcare office that I’ve ever visited. Unprofessional, rude, ignorant... and that’s just the Doctor. He spoke so rudely to my mom when she was in the chair, that I told him, “Don’t talk to my Mom like that. You are so disrespectful and ignorantly rude.” I thought about telling her... “Let’s get out of here.” If I had known the level of incompetence and rudeness that we were to encounter over the next few visits, we would have ran out of there. The Dr has no patience or respectfulness in his chair side manner. He was in such a rush and it was evident in all his behavior. Condescending, smart-ass remarks. No compassion. No concern. They schedule 6 or more patients at the same time. We had to wait 2-3 hours, for her to be seen every time.
While you’re in the waiting room the rude brash receptionist keeps her sliding window open, so no privacy as the patients check out. Everyone in waiting room hears everything between receptionist and patients, as well as her conversations on the phone. Once in exam room A saleswoman comes into the exam room, (none with doors, all just cubbyholes off the hallway.) I think doors would just slow down the employees running in and out. She explained all the different plans, and Mom spent over $1200 to get temporary dentures right away, then permanent ones later. Such crappy looking dentures, with a terrible fit. She had nothing but problems. They’ve relined and adjusted them a few times, but the dentures and other materials are so shoddy, that any benefits from the procedures only last a few days. If you want an inferior set of dentures, be sure to visit them.
If you like being treated rudely by a staff that hates their jobs and the company that employs them, be sure to visit. If you like waiting 3 hours AFTER your scheduled appointment, they will accommodate. Today, we waited 3 hours again, then after she went back, they told her they couldn’t do anything to help her with the terrible dentures. Mom, finally fed up with their tactics, told them she wanted a refund of her package. They would only refund $200 even though she still had not received her permanent teeth. They kept over $500 of her money and charged her $30 today for telling her that can’t do anything.
When I commented on how unprofessional their practice was... I was told to go outside with a rude hand gesture. My mom made a comment about the rudeness of the staff, and the receptionist told her she could just go stand outside and wait. Neither of us left until they gave her a pitifully small percentage refund. Mom said she was glad to pay $500 to have nothing further to do with them. OMG. Don’t go to this business location. Go to an actual Dentist that has no corporate ties. AVOID Myrtle Beach Affordable Dentures. Shaking my head.
I first went in to get a denture repaired. It went very well. I decided to get a replacement pair. They sold me on the most expensive set because I wanted implants in the future. On my first visit they took the mold. This took several attempts. This in turn irritated the Dr. On my second visit I was to try in the wax mold. They first came so large I could barely fit them in my mouth. They said it would be about 45min. They called me in for the second fitting and they came out with tiny teeth and the front 2 were completely rounded. I asked the Dr if he could square them off like my current pair. He told me they were just worn so I said, "Well yours are squared," and he said, "Well women are more curvy if you know what I mean."
I said I would still like it done and mentioned the size. Once again 45 min wait. They called me in the 3rd time, he placed them in my mouth and they were still small but squared off. They then sent me home to come back the next day. I live 45 minutes away. The next day there was new construction backed up for miles which put me 15 minutes late to my appt. I called and the receptionist was extremely rude. When I got there and went in for my fitting I told the Dr I hated them. He said, "I will not do another thing to them. If you don't want them just get your money back." I was floored because I am crazy non confrontational.
I just started to cry and said, "But the bottom teeth are laying over and you think that's normal" and he said that is all he can do. I just said okay, defeated. I signed a form and they told me to come back in 2 days. I walked in, the tech gave me the dentures. She asked how they felt. I said fine and she went to get me a cup to hold my backup dentures. I proceeded to put the new pair in the cup, she said okay and I walked out the door. A very expensive backup pair of dentures. Needless to say I have NEVER been treated so badly by any establishment. I will never return and would never recommend them to anyone. After reading reviews it sounded like we all saw the same rude Dr. Sad.
I was told by a tech my choice of care was NOT up to me but the doctor. Which I TRULY did not appreciate. Then when I returned to get my dentures they did not fit because the mold was not adjusted to my mouth. The tech tried to send me on my way but I insisted that something be done. Unfortunately I still received poor service.
I came in to replace my top DENTURES and the new ones were too big and I kept saying I was choking on them. I was told it was because they were new. After the first week I lost a tooth and called. Made a appt and lost another tooth. I explained I was very unhappy and was told I could leave the dentures get a refund within a week and go someplace else. I work. I cannot afford a week off. They are not professional. They don't care. Never even seen the dentist. I would never recommend anyone to go here.
First I would like to say the people in the office were very nice. With that being said first trip impression, second trip wax impression, third trip dentures. I do not think a person that has never had a set of dentures should be making dentures young kid. They made me a set of dentures with baby teeth. The dentures were too long and choked me. The side of my dentures were too high and cut into my gums. If you look at my dentures they have thin spots you can see through. My dentures are too thick in some places.
I have had dentures since I was 12 so I know what I'm talking about. I was told I needed time for my dentures to adjust to my mouth. Not happy at all and I will not keep going back to get my dentures fixed. Waste of an entire day. I should have listened to the people that have went there and also were not happy. This all took place because they would not simply repair my old dentures that I was very happy with except for the fact they were not centered correctly.
I was provided a $12,000 treatment plan. After advising Dr. Mark ** that I carry the redhead gene and thus am impervious to local anesthesia. On 8/17/17 the office provided me the oral surgeon info and an updated treatment plan totaling $2090. Today I was told by office staff Dr. ** "didn't want to mess with my mouth" and didn't want to treat me. How devastating, upsetting that I was only important when I was worth more money.
I paid $2,000 upfront. The tech abused me physically and verbally, as well as ruining my dentures. 2 additional sets made, worse than the original. It's been almost 2 years because I can't afford to pay a different place. My face has changed, people have a hard time understanding me and it's difficult to eat. Now, I get a letter saying how they value me and want me to buy something else from them. Cameron ** is the dentist, Mesquite, Texas.
My experience with Affordable Dentures was by far the worst experience and no one should have to go through the same thing. I went to have a simple partial denture made and it turned out to be a big headache and a waste of time. The office was dirty, the wait time was long, the quality of work was very poor and I was told to come back to their office several times, ten to be exact to correct their mistake. At my last visit, which started off as an 8 am appointment dragged on and I was told to come back at 12 pm then 1 pm d finally 3:30 pm. In the end they tried making 2 partials and neither fit!! I would not recommend anyone to go there!!