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TurboDebt Reviews
4.2(13)

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  4. Debt Management
  5. Best Debt Settlement
TurboDebt

TurboDebt Reviews

4.2
13 reviews
4.2
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Overview

TurboDebt has an average rating of 4.2/5.0, based on 13 reviews.

Customer Service

93%of reviewers were satisfied with the company's Customer Service
Excellent
Customer Service

10 recent reviewers mentioned TurboDebt's customer service. 93% were happy or satisfied with the customer service, ranking TurboDebt 3rd among debt settlement companies on our site.

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Customer Service

45%of reviewers were satisfied with the company's Customer Service
Poor
Customer Service

23 recent reviews we have found on the internet mentioned TurboDebt's customer service. 45% were happy or satisfied with the customer service, ranking TurboDebt 16th among debt settlement companies on our site.

Staff

60%of reviewers were satisfied with the company's Staff
Fair
Staff

26 recent reviews we have found on the internet mentioned TurboDebt's staff. 60% were happy or satisfied with the staff, ranking TurboDebt 17th among debt settlement companies on our site.

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TurboDebt Reviews
4.2(13)
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About TurboDebt

TurboDebt is a Florida-based debt settlement company that was founded in 2019 and is available to consumers in most U.S. states. It offers debt negotiation and settlement services for debts such as credit cards and medical debt, and says it can help you become debt-free in 24 to 48 months. TurboDebt says it is the fastest-growing debt relief company in the U.S.

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Pros & Cons

Pros
  • Spanish support available
  • Low debt minimum
  • Can help with business debt
Cons
  • Not available in Oregon, Vermont, West Virginia
  • No legal support

What is TurboDebt?

TurboDebt is a debt relief company that negotiates with your creditors on your behalf, with the aim of settling your debt for less than what you owe. It is available in most states (except Oregon, Vermont and West Virginia), as well as Puerto Rico, the U.S. Virgin Islands and Guam.

Initial consultations are free, and the company says customers saved an average of 54% before fees in 2022.

How does TurboDebt work?

To work with TurboDebt, you’ll first set up a free consultation, which you can do via phone or an online form. The form will ask how much you owe (anywhere from $1,000 to $100,000), how frequently you miss payments and your contact information.

From there, one of TurboDebt’s representatives will contact you to discuss options, and if you decide to move ahead, you’ll enroll in its program.

TurboDebt will then begin negotiating with your creditors to reduce your total amount owed. You’ll make monthly payments to an account with TurboDebt — once an agreement with your creditors has been reached, those funds will be used to pay the settled amount.

TurboDebt says you can be debt-free in 24 to 48 months with its program.

Note that debt settlement programs typically require you to stop paying your creditors in order to give the company leverage for negotiations. During this time, you’ll incur interest charges and late fees, and there is no guarantee a creditor will agree to settle. Be sure to consider the pros and cons before working with any debt settlement company.

TurboDebt services

TurboDebt says it can help people who are struggling with the following types of debts:

  • Credit card debt
  • Divorce debt
  • Business debt
  • Medical debt
  • Homeowner debt
  • Retirement debt

Debt settlement programs are typically for unsecured debt, so while TurboDebt lists homeowner debt as one of its customers’ concerns, mortgages and home equity loans are most likely ineligible for negotiation. However, TurboDebt may be able to help with unsecured debt from other expenses related to homeownership.

TurboDebt says the average amount of enrolled debt with its program is $23,000. Its website features several examples of past and present customers, showing their total debt amount, monthly payments and overall savings.

TurboDebt fees

TurboDebt does not clearly publish its fees but says customers who stick with the program have savings on their debt of approximately 46% before fees and 25% after fees.

The company says it will ensure its solutions can fit your budget. It also says you can customize your deposit schedule. The initial consultation is free of charge.

TurboDebt FAQ

Does TurboDebt have a money-back guarantee?

TurboDebt does not offer any guarantee that your debts will be lowered by a specific amount or within a specific timeframe. There is also no guarantee that your creditors will agree to settle. However, you will only pay a fee for TurboDebt’s services if the company is successful in its negotiations.

Is TurboDebt a debt consolidation company?

No, TurboDebt is not a debt consolidation loan provider, although it does have information on its website about how debt consolidation loans work and how to find a lender.

What is the minimum debt needed to work with TurboDebt?

TurboDebt’s online intake form has a starting debt amount of $1,000.

Will working with TurboDebt hurt my credit score?

Yes. You should expect your credit score to take a hit with any debt settlement company, since you must stop paying your creditors as part of the negotiation process. However, if your settlement is successful and you show responsible financial habits, your credit score will eventually go back up over time.

Is TurboDebt legit?

Yes, TurboDebt is a legitimate debt settlement company that is available in most states. The company says it has settled $15 billion in debt to date and that over 500,000 customers have enrolled in its program.

While TurboDebt is not accredited by the Better Business Bureau, it does have an A- rating, as well as a customer review score of 4.96 as of publishing.

TurboDebt Reviews

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    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 21, 2024

    It's fairly easy with TurboDebt. I get emails letting me know they have made a settlement for me, and to confirm the settlement. I talked to a young man named Jonathan and he was really nice. I was hesitant about it because I didn't know if it was a scam. But he told me everything and asked me for my information. He put it all in and explained to me how the process would work. We didn't finish the process about setting up my portal but he left me a number for me to call him back.

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      Customer ServiceStaffProcessTransparency

      Reviewed Nov. 2, 2024

      TurboDebt was very professional during the enrollment to the program and they did their due diligence. They explained everything and I have no problems with the process that they asked me to go through. Whenever I call, I've gotten the person that I dealt with the first day and every time I've needed him, I've had him. 9 out of 10 times, I'm gonna get the person I'm asking for. I recommend TurboDebt. You can resolve your debt without having to take bankruptcy.

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      Customer ServiceStaff

      Reviewed Oct. 5, 2024

      I called TurboDebt and inquired about it, and the reps told me what they do. I said I wanted to do that because I had a lot of medical bills and I had a lot of issues with that. I was slowly drowning because I had so much stuff I was paying for. The enrollment process wasn’t bad at all. All I had to do was give them my social security number and they pulled up all the stuff on my credit. I stayed on hold for a minute and they let me know which companies they could help me with. It didn't take long at all. It was quick and easy.

      I would email the guy I was working with if I had any concerns and he called me back by the next day. If I had a question, he would text me and say he would contact me when he’s finished with his customer. I never waited more than about 24 hours for somebody to contact me back. The reps from TurboDebt were calling me in the beginning and they said they didn’t have the power of attorney and it’s not until I’ve reached $2,000 before they start contacting my creditors. I had one creditor who kept calling me. But once I gave TurboDebt the power of attorney, I didn’t hear from the creditor anymore.

      The only thing I didn’t like is TurboDebt waited so long. They could have contacted my creditors right away so they wouldn't bother me. They said I had to get a certain amount on the account first. I've only made a couple of payments so, they're not working with the creditors yet. I have maybe one more payment before they start contacting the creditors. But nobody's bothering me. TurboDebt is a good company to work with. They might mess your credit up a little bit. But I knew it was gonna happen anyway. I did the same thing probably 10 years ago. I almost had a 700 before this. So, I know it'll go back up again. It's worth it if everything works like a plan. Right now, I gotta see how negotiations work once they start them and how everything goes with that.

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      Customer ServiceTransparency

      Reviewed Sept. 25, 2024

      The communication is super great but one thing that I'm not liking is they haven't worked deals with all the companies. As I'm doing this, my credit score is dropping like crazy because the creditors are re reporting to the Credit Bureau. Also, I have one creditor that somehow keeps getting my debit card number. Even when I cancel the card and get a new one, I've got one creditor that keeps pulling money out of my account. I called TurboDebt and they were supposed to send the notarized document that I signed with them to the creditor, but I talked to the creditor three days ago and they still hadn't received it.

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      Customer ServiceStaffTransparency

      Reviewed Aug. 31, 2024

      The paperwork portion was a little confusing for me mostly 'cause I got an email and had to read everything out. But as far as the signup goes with TurboDebt, it was fairly easy and straightforward. I worked with two individuals and the second person helped me a lot better than the first one since he answered every question I had. When I was reading the contract that I had to sign, I got to a part where it seemed like I was going to pay them first in order to pay off the debt that I have.

      When I asked about it, the rep answered me and said that it was the payments that I'm making towards them that they end up saving up so that they can make a deal with the other ones and attempt to pay less than what my actual loan was for. I'm thankful for that. It was lot easier when the rep explained it to me. I have the direct number of the individual who helped me with the contract. He gave me that along with his inspection so that if I had any questions, I could call him any time during the work hours that they have. He is part of my profile.

      I've already told a couple of my friends about TurboDebt. I tell them if they ever get large amounts of debt, they can call TurboDebt and they will walk them through what's the most important debt to pay off first. That was what happened with me. They consolidated the debt and took what debt they can pay. They added the total number and told me if I pay this much, I can save this much and have all my debt covered instead of having to pay 30% to 40% more if I were by myself.

      It's easier to make payments to TurboDebt to consolidate all my debt together. Having to call multiple different companies and having to see what their offer is is time consuming and a little annoying. Sometimes certain companies only have robots and that's hard to deal with 'cause you're trying to talk to someone to ask questions. It's helpful that there's a team behind me handling my debt for me. I have trouble with the emails though. I don't check my email very often and whenever I have a payment coming up, the reminder is always sent to my email and not to my phone. I asked but there's no way to get a text reminder.

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      Reviewed Nov. 20, 2024

      The support was pretty decent. We had a little conflict at the beginning. But it kind of resolved itself.

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      Customer Service

      Reviewed Nov. 3, 2024

      I had a couple different calls, and the one with Turbo Debt sounded like it functioned well for me. The enrollment process was pretty straightforward.

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      Staff

      Reviewed Nov. 3, 2024

      The rep I dealt with was wonderful in answering all my questions and attending to my needs. They put me with an attorney who's helping me get my debt cleared up. They’re the GOAT.

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      Verified purchase

      Reviewed Nov. 3, 2024

      I reached out to debt consolidation and it put me through to TurboDebt. Their service has been good and foremost, they're saving me a lot of money helping me get out of debt.

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      Customer Service

      Reviewed Nov. 3, 2024

      I liked the thorough informational session I had with TurboDebt. So far, I haven't heard from them but I'm getting a lot of letters from the people that they've contacted, so they're doing their work.

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      TurboDebt Company Information

      Company Name:
      TurboDebt
      Website:
      www.turbodebt.com
      TurboDebt
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