TurboDebt Reviews

The clarity and helpfulness of the communication I received from the TurboDebt team were excellent. They were very upfront and detailed about the entire process, ensuring that every question I had was thoroughly answered. They went above and beyond to make sure I understood, providing more information than necessary to help ease my uncertainties.

I would definitely rate my experience a 5 because the customer service has been exemplary. They have displayed a genuine interest in helping people rather than just treating them as another client. The level of support I’ve received has been top-notch, significantly better than other programs I researched. TurboDebt has been instrumental in addressing my financial concerns by clearly explaining how the process works and helping me focus on paying off my debt as quickly as possible.

Overall, my experience with TurboDebt has been very positive, with a substantial emphasis on personalized care and effective communication.

I would email the guy I was working with if I had any concerns and he called me back by the next day. If I had a question, he would text me and say he would contact me when he’s finished with his customer. I never waited more than about 24 hours for somebody to contact me back. The reps from TurboDebt were calling me in the beginning and they said they didn’t have the power of attorney and it’s not until I’ve reached $2,000 before they start contacting my creditors. I had one creditor who kept calling me. But once I gave TurboDebt the power of attorney, I didn’t hear from the creditor anymore.

The only thing I didn’t like is TurboDebt waited so long. They could have contacted my creditors right away so they wouldn't bother me. They said I had to get a certain amount on the account first. I've only made a couple of payments so, they're not working with the creditors yet. I have maybe one more payment before they start contacting the creditors. But nobody's bothering me. TurboDebt is a good company to work with. They might mess your credit up a little bit. But I knew it was gonna happen anyway. I did the same thing probably 10 years ago. I almost had a 700 before this. So, I know it'll go back up again. It's worth it if everything works like a plan. Right now, I gotta see how negotiations work once they start them and how everything goes with that.

When I asked about it, the rep answered me and said that it was the payments that I'm making towards them that they end up saving up so that they can make a deal with the other ones and attempt to pay less than what my actual loan was for. I'm thankful for that. It was lot easier when the rep explained it to me. I have the direct number of the individual who helped me with the contract. He gave me that along with his inspection so that if I had any questions, I could call him any time during the work hours that they have. He is part of my profile.

I've already told a couple of my friends about TurboDebt. I tell them if they ever get large amounts of debt, they can call TurboDebt and they will walk them through what's the most important debt to pay off first. That was what happened with me. They consolidated the debt and took what debt they can pay. They added the total number and told me if I pay this much, I can save this much and have all my debt covered instead of having to pay 30% to 40% more if I were by myself.

It's easier to make payments to TurboDebt to consolidate all my debt together. Having to call multiple different companies and having to see what their offer is is time consuming and a little annoying. Sometimes certain companies only have robots and that's hard to deal with 'cause you're trying to talk to someone to ask questions. It's helpful that there's a team behind me handling my debt for me. I have trouble with the emails though. I don't check my email very often and whenever I have a payment coming up, the reminder is always sent to my email and not to my phone. I asked but there's no way to get a text reminder.

One significant factor is that I'm currently going through a divorce, which means that a lot is up in the air for me. However, my TurboDebt representative has been supportive throughout, aiding me as I try to manage this transition. Once my circumstances settle, I am optimistic about moving forward more decisively with their program.

The whole process was done over the phone, and I found it somewhat challenging. Looking to consolidate my debt, I reached out and ended up in the program for a few months now. They arranged everything regarding a payment plan after doing a soft credit check, presenting options that didn't force me to commit to all of them—an aspect I appreciated.

Despite the setup being quick, it would have been better if the representative had provided more in-depth information. The lack of follow-up from the person who enrolled me was noticeable.

I'd probably recommend others go directly to NDR to avoid relaying the same information twice to a middleman like TurboDebt. The monthly payment feels like a worthwhile investment given the debts involved, though service could've been more informative.