Solo Reviews

When I got served papers with this debt collection suit, the debt resolution company that I'm working with recommended a site called StopSuit, but it was horrible. I didn't like it at all. The way the debt resolution company that's helping me described it is they'll handle the monetary end of it, but I have to handle the court side of it and making sure I respond. I was looking for something that could provide an answer to the lawyer in the courts for me.

I needed something quick, and I did a little research, and the reviews and YouTube information led me to Solo. They were very helpful and guided me through everything I needed to get done. Their rep was prompt with responding to my questions. I could have been nagging, but she was very responsive and professional in how she answered me and how she handled things. That was only because I was anxious and nervous.

I used Solo to respond to a lawsuit that I'm getting. I was paying my credit cards in time, but I was way in debt. So, I was convinced by CreditAssociates that they can help with that by negotiating with the credit card company so that I wouldn't have to be owing them so much interest. They convinced me but I never knew that I'd have to go through this type of ordeal like lawsuits. I don't want to have to deal with this type of stuff, but this is where we're at. I got served paperwork for lawsuits. So, I called Solo, and they told me I got to respond to it. They advised me, “Okay, you could do SoloSuit.” I went into the website, and to the best of my ability, filled out everything that I had to fill out. So far, so good. I purchased the response, the court fee, and the response through SoloSuit. So, right now, I'm just waiting to see what's the next step that's going to happen after that.

I'm working with American Debt Relief, and I had a legal question. So, they referred me to Solo's service. I was looking at how to respond to a lawsuit. I contacted Solo online and it was simple. To respond to the last suit, I have to answer a whole bunch of questions. Then they emailed me the form. We had a problem with the court because when they transferred it electronically to the court, my address and name did not appear in the electronic form. So, they said it was some problem with the software that they use in Solo. So, I asked the rep, “Can I just take the paper?” He said, “Yeah, you can bring the paper.” So I took the paper to the court, and no problem taking care of it.

I received a court order from a collection agency, and I wanted to reply back to the court. Solo had the cheapest plan when I did a Google search, and they filed for me. Everything was great with communication and the ease of the app. The staff was great. But I wasn't happy that they were very big on pressuring to settle. If I were able to settle, I would have called the lawyer's office myself and told them what I could afford. I do owe the debt, so I understand that. But I did get some legal advice and they were saying that, sometimes, these agencies just buy them and they don't have the proof of the debt. Sometimes, you can go into court and ask them, like, “How do you prove that this is the debt? How do you prove that this was the company?"

Using Solo was overpriced. After submitting the answer, I ended up settling anyway. So, I spent $300 just to submit something to a court that I didn't need. The case was dismissed anyway. Other than that, it was easy to use Solo. I just needed to get the paper submitted to the court, so they did that. They did what they were supposed to.

Solo has been very easy to deal with. They got my answer filed quickly. I was able to figure it out all on my own without any need for customer support. They have a chat feature on the website where you can talk to somebody if you have questions. I did not know what I was doing when I reached out to Solo, and they helped navigating it. It’s beneficial not to have to do all of this by myself or hire a lawyer. I would tell people considering Solo to go ahead and do it.

I paid for the service and didn't receive the service. I was paying for Solo to generate a form and then file the form. So, the whole process is fairly simple. But Solo never even filed the answer. I had to file the answer myself, so I'm not happy with that. I paid for them to file it. I followed up and tried to contact their customer service. I was never able to. They're now using AI-generated customer service, and so to get to their customer service, you have to use email. They never returned any of my emails either.

I was referred to Solo by a friend, and my experience was very good. It's easy to understand. They have a very good website and they provide good instructions. Customer support's been very good as well and I like the efficiency of messages. Solo is a good way for a solution to an issue. They give you peace of mind and provide quick and efficient service.

Doing the reply was easy for Solo. But getting it submitted was a different thing. I thought they had submitted it to the court but it turned out that they didn't. It was very hard to get in touch with them. I left a message and I sent a couple of emails. But they didn't get in touch with me. Then they sent me an email saying everything was submitted, then I found out that it was not submitted. I finally got in touch with them after the sixth call and they said they needed a regular wet signature. They couldn't have a digital signature. But I reminded them that they sent me an email saying it was done and all good. So, I don't know if that was just an automated email or they were really not paying attention.