1st Franklin Financial Reviews

These people are so wrong They filed court papers on me the first time and I agreed to pay. I got behind and they filed again after I made a payment. Don't go to these people and they say they're in it to help families. That's a lie. Don't go to these people bc the minute you can't pay they file papers on you.

I went last week to apply for a very small loan, the smallest FF allows, I have been a customer for over 10 years, never a day late or a dollar short, my credit has improved a lot since my divorce, I even have a credit card... I was turned down. F Franklin discriminates against the disabled and people on a fixed income... never will I apply for a loan with them again, especially when I got what I needed from a bank at 3rd of the interest. Thanks for turning me down, you all did me a favor, especially with the outrageous interest First Franklin charges.

Do not use 1st Franklin, my account has been closed for a year and they have NOT reported it to the credit bureau. When asked they said they did, when confronted with credit bureau on the phone they said they would do it right away. When I called back they sounded like idiot trying to answer a question. They said they have reported for 2 year because they would have to pay fines? Um my credit depends on you doing your job RIGHT! DON'T USE THEM!!!

The office in Cumming is the most unwilling to cooperate I've ever dealt with in my 55 years of living. They do not appreciate you at all so keep your money from them. They won't communicate over email. Um, it's 2017. Everyone communicates over email. Even our President! I will be very happy when they are paid off and I would not recommend anyone doing business with them. If you cannot call from your job during the day, definitely don't deal with them!

I had a loan with First Franklin three years ago. First Franklin is not a good place to get a loan. They will not try to work with you when making payments late and they will call you at least four times a day. They called me from different cell numbers, since I didn't answer their business line. Also, they threaten me with garnishment, even though I was a month or two behind and I called and told them my situation. There was a period of time where they did not report, so they would not get fine. I had to call Equifax to get them off my credit, since I already had paid them.

First time dealing with Franklin Financial awful dishonest crooked people... Me my family were homeless. I been working a few months so I took out loan from instaloan... 800$... they were crooked so I paid 2 years on loan over 2200$. Franklin bought this company... After me talking with first loan company I was upset. Franklin sends me a paper saying in guaranteed 1500? So that's when they say "oh we own your loan" so instead of treating me right seeing plainly I was mischarged... they charged me the 334$ I had refused to pay instaloan due to their dishonesty. Franklin yea they do you right aight crooked people, crooked business overcharging a homeless family who already poor... yay!!!

When going to this company I expressed to them I was rebuilding my credit and wanted to make sure they report to the major credit bureaus. I was told, twice, they do and they had a sign in the office stating they do. It has been several months and nothing has been reported. Upon calling the corporate office I was told that two years ago it was an executive decision to suspend reporting!!! I told the rep I was just told a few months ago that you report! In her sweet rehearsed voice she repeats her speech to me, saying that possibly by the end of the years they will again report! I AM PAYING 26% INTEREST TO BUILD MY CREDIT WHICH YOU ARE NOT REPORTING! I must say to their good the workers in the Stockbridge Ga. office are nice but nothing irritates me more than to know I am getting nowhere on building my credit! Looking for someone to buy my loan!!!

We accepted a loan from 1st Franklin to help offset some of our Christmas costs. When we ran into some financial troubles early in the year, this resulted in some late payments to our creditors. From week one of being late, I received at least 4 calls per day, and when I could finally reach out to 1st Franklin, I was told that after I was a month behind, that they were moving to collections. I tried to resolve this with customer service and management, I was met with unprofessional behavior and a very judgmental attitude. I was told that they could move an account to collections even a payment is ONE DAY LATE!

When I got my $1,000.00 loan approved I had to agree to paying auto damage coverage, which was an additional $1000 plus. Something happened to my car where I had to file a claim. It took over 4 months for the check to get sent to the company to fix my car. Never again will I ever use 1st Franklin Financial Corporation. I do not recommend anyone to get a loan from this company. I have gone through too much with them.

I've been with First Franklin for over two years. I was in the hospital and was late on my payment. They called me at work and told me I had to make the payment on or before Tuesday the 30th. I explained that I was getting paid the next day on the 1st and would happy to pay then. She told me that no I couldn't do that and they would start the paperwork to turn over the account. I had a liver transplant in 09 and had to go to Emory University hospital because I was rejecting the organ. They didn't want to hear that and did t want to wait overnight until I was paid. I am very disappointed. Since being a customer for as long as I've been I thought they could wait one day.

I paid off my loan almost 4 months ago. I've been calling the local branch for 2 months to find out why it's still on my credit report. They claim to have issues reporting to the Bureau. I called the corporate office and ** told me they are doing their audit which could take months before they report my updated information! I have never heard of this before. I will never get a loan with them again!

Manager at local office made numerous calls to a third party instead of contacting me then told third party she couldn't tell him what it was concerning. It was a privacy issue. But decided today she could indulge all info.

interest rates are to high! i want to refinance!