About EOS CCA Debt Collection Services
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Beware everyone. My wife and I received a spam call from this "company". These scammers use a legitimate company name in "Canada" or some other random location in an attempt to make the scam more believable. Please do the following EVERY SINGLE TIME that you get any suspicious calls:
*Ask what company they are "collecting" for and an account number. Immediately call that company to verify this. 99.9% of the time the company will have no record of such info, and will even verify for you if they use that company for collections at all.
*Check the phone number. Google it. A lot of times other people have posted about the same spam calls.
I worked in Collections for 15 years. This is a guaranteed scam every time. Please do not become their next victim.
I received a call from EOS Canada about 3 outstanding bills that we owed a supplier, totaling $645. These bills were normally paid monthly, but we missed paying 3 of them in 2019 and had no record of receiving them. All other months were paid, right up to the current month. I apologized, asked for copies, and told her I would have a cheque cut that day, which would take 2-3 days to be sent out in the mail. She told me that she required me to call AND email her once the cheque had been written, and then also she required me to call her once the cheque was mailed. I have no control or knowledge of when these things happen, but we did get the cheque out within the 3 days.
Well....my phone rang EVERY SINGLE DAY for the next week, which I refused to answer. Then it continued through the following week, which I also refused to answer. Eventually I checked our account, and they had cashed the cheque 8 days previously. Now, if she had been reasonable, and had waited a few days to start calling me, or waited a few days between calls, I may have worked with her a bit more. But this was basically harassment, which I refuse to participate in.I have 2 suggestions:
1. Only use such harassing aggressive tactics for customers who are not agreeing to pay, or who aren't paying.
2. Only call customers who still owe money. Once they pay, you really should stop calling them every single day.
What terrible, terrible service! I will never deal with them if I ever have to collect money for anyone.
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We are a business with a great 5 star reviews, been in business for 25 years, pay our bills and are honest with our customers. We receive random calls from EOCCA weekly. We have put them on a NO Call list, asked them not to call. They continue. I just spoke to a Millisa, not very knowledgeable, then Clint, he must have had a headache, he was not very helpful or nice. I asked for his supervisor Ed or Mike, not sure of the name, Clint did not speak very clear. Left a message.
Goggle has them as a collection agency among other things out of Headquarters: Norwell, MA. Founder: Paul E. Leary, Sr. Company Website: http://www.eos-cca.com. Tod Dillon. Chief Executive Officer at EOS USA ... Joe Potter. VP - Risk Senior Manager - Collection Oversight. This is the number that came up on our goggle Potential Customer. **. I suggest you call them and let them know how you feel about their company and how they conduct themselves. I am also filing a complaint with our & their Secretary of States office, BBB, Public Service Commission.
Recv a call this morning at 904am from EOS. No message left. They then proceeded to call my wife at 10:00am? Considering they have my contact number that makes calling my spouse illegal in Canada. They don't want to answer that question so they keep telling me I have to give them ALL my personal information to "Validate" the account. I said "tell me what you have and I'll verify it". Not acceptable as they don't have it. It appears to be a ploy to make you give them information they can use to steal your identity.
Had 6 agents hang up on me 'cause I wouldn't give them personal information. Advised agents that they show online as scammers. They refuse to give any details other than it's supposedly from Canadian tire. Hmm...last time I had anything with Canadian Tire I was 18yrs old. I'm 50 now and there's no way I owe for something from when I was 18. Stats barred much? I have reported them to the anti scammer group **. I suggest everyone do the same. We can stop this together.
I called to get a payment history, and they apparently can't do that. Also I wanted to know why they don't report good payment history to the credit bureau, she said they can't do that. She said I needed to contact my OLD student loan provider and ask them why.. So why do I need to contact them when you are handling my account, and she couldn't give me an answer. Terrible customer service and no point in paying a company when they can't even give you your own payment history and report to your credit that you are making payments on time.
After talking to 6 different East Indian employees, you start to think they are trying to scam you... I finally agreed to make payment arrangements, EOS has 3 ambulance bills on my account, All are cover by my insurance.. I submitted these and Eos was informed they would be paid in full... Now they call 4 times a day and just hang up on me, you can hear the office noise in the background, then click....
I received a collection bill from this company in the mail stating I owed $8897.00 to CenturyLink, which used to be my phone and internet provider. I discontinued all services 6 months ago, closed my account and my bill was paid in full at that time (and I verified this as well today). This company is a TOTAL SCAM - is there any way to report this to the authorities??? These people should be arrested and prosecuted!!
I was given a fraudulent letter with this company name. The phone number given in the letter is 1-855-526-6298. This phone number does not match the actual company when I googled it. I do not believe it is affiliated with any real company at all. At best perhaps they use the name of a real company and and try to scam using another business's name. They cannot provide any real information. They try to get information from you. Do not give it to them. The things they wanted to collect on were bills paid in full nearly ten years ago that I have receipts of.
Be careful with this company, they do have fraud going on. They tried to collect for a cell phone account that had never existed, I have been in contact with the company they have been collecting for, they have no account number ever existing assigned to myself. I also happen to monitor my own credit, and they don't show up. WATCH YOURSELF, do background research to check if you even owe money to anyone.
Phone calls about old phone bill from ten years ago. They've been calling me non-stop for days and I do answer but they sit there and nobody talks to me. So I sit there and wait and wait and wait for somebody to finally say something and then the line goes dead. So then they send me a letter saying that they've been trying to contact me forever and they can't reach me. So I called them back today and they won't tell me what it's about unless I give out all of my personal information. Yeah I'm going to give out all my personal information but you're not even going to tell me what it's about.
They say "oh no we can't tell you coz it's a personal matter." Okay. So it's my personal matter and my name is even on the call display but you don't believe who I am because I always have other people willing to pay my debts right. So they won't tell me who it is or what it's for but I have to give up all my personal information so I said ** it. I'm not going to pay you so who knows what happens next. But my question is to you can they take money out of my bank account?? Thanks in advance????
EOS CCA Debt Collection Services Company Information
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- EOS CCA Debt Collection Services
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