Credible

Tried to get a loan consolidation through them. I make 57k a year easily as a Trucker. Says Pre-approved and then goes to the final part and says denied. My credit score is good enough and so they ding my credit with a turn-down after saying pre-approved. That's a con.

I wanted to refinance my private student loan. It was less than $5k. I also have a government load of $6k. They tried to get me to add the government loan, which I refused. So they told me I could not refinance the private loan because it is only $4900 and below $5k, and said I would need to take out a personal loan instead. I applied for a personal loan. I make over $100k yearly, have an excellent credit score, no credit card debt, the above mentioned student loans and a remaining car loan of around $12k, with 0 missed payments. I was denied a request for a $5k personal loan. They could not find a lender for me. To me, this appears an attempt to bully or force me into adding the second student loan like they wanted. I looked up their lenders and went directly to a few sites to apply. I was immediately offered personal loans with way higher $ amounts than I needed and low interest rates. This website is a scam.

We would never recommend using Credible! We approached Credible looking to refinance 3 investment properties to get cash back. My wife and I both have credit scores over 800 and our net worth is well over $1.5M. The following is what you can expect if you sign up with Credible and Loan Depot:

They took 5 month to refinance my house, 5 month!!!! No communication, no response, no responsibility. I've had the most horrible experience and was treated pretty badly. I cannot believe they treat their customers this way.

Started a process of refinance with this company. From the start their customer service is the worse I have ever experienced in my life...and that is a lot since I'm close to my 60's. Very rarely was I updated about the status of my application. Had to call numerous times to find out what is going on. Received conflicting closing costs, numbers, etc, etc, etc. But the really amazing thing is never a person to answer your needs or receive your calls. Even After I leave messages never get phone call back on time maybe after few days. It is incredible to work with this Credible company. I wish I could regret this whole process but I locked on a good rate and didn't want to miss it. Hope I can find some other company.

To give real world experience... I do NOT recommend Credible. I found their information quite inaccurate. One of their supposed “partners” did not show up with even an offer and was the lowest out of about 5 lenders I applied with directly. When I applied directly with lenders they featured, the rates were different. I'm not sure why this website gets any positive press— have people actually checked to see if the information they provide is indeed accurate? Another interesting experience: their “better rate” guarantee is not awarded when you submit if they deem it a partner. Funny about that… Shouldn’t they know said partner rates best? Laughable.

I and my daughter filled out their forms just to check rates like they mention for a student loan. They say it will not affect credit scores but right after we were on their site both of our scores dropped.

After reading about Credible only for loans I supplied them with the requested information. They only gave me one option. They advertise that they find several lenders so you can compare and make a choice. When I chatted with their agent all they could say is check back in thirty days. The only option they had at the time was one lender.

If you are looking for a home refi I highly suggest, "Do not USE Credible loans." If you are self employed or a individual contractor they make the process almost impossible. After 12 years with a stable income, credit scores of 812 - 835 from three credit agencies, over 21 pieces of information to verify income, assets, etc. It has been 90 days and still no status to provide a lender. Don't be suckered by their low rates advertised. They are simply not worth the time and effort.

Your company is great and the best I have ever seen. My experiences are very wonderful. I recommend it for people. You have helped so many people out of poverty and loneliness, our services is the best.