Bank of America Credit Cards Reviews

My problem stems from Fraudulent Activity on my BofA AMEX Credit Card. Several months AFTER the BofA Fraud dept. issued a credit on my account for the fraudulent activity, I received a letter stating that after a careful review of the above-referenced account, it indicates that BOTH BofA and the merchant(s) credited my account for $1,505.70. To correct this matter, BofA would Rebill my account within seven days. I called BofA Customer Service to inquire as to the term Rebill and that was when Moses, Agent ID **, told me that I would not have to pay anything, and that this action would cancel out the other credit to my account. He also stated that he did not know why the term Rebilling was used, and that he gets calls all the time from customers concerned with the term Rebilling. I sent a Confirming Letter to Moses immediately regarding the conversation. There was no reply from BofA.

I am a regular user of Bank of America Platinum Plus Credit Card. I am always aware of my expenses, and I keep on paying my balances on time. Today, I happen to check my statements to realize that Bank of America is cheating me for many months, or rather years. They are charging me for some credit protection plan which I never subscribed for. They said that I have never cancelled it, but I know and can bet on this fact that I never subscribed for it. I don't know how to get my money back. If I count, it's more than $200. They are not ready to reveal the proof that I ever subscribed for that service.

I recently noticed a suspicious charge on my billing statements from Bank of America, the company I have a Visa credit card with. I assumed it was a finance charge, until I consulted my accountant. It turns out that Bank of America signed me up for a Credit Protection Plan without my consent or signature. I asked them to provide me with proof of signature, and they claimed to have verbal consent. I did not consent to this service. This has been going on since August of 2007. I can provide copies of my Bank of America credit card statements to prove this money has been falsely charged to my account. The representative from Credit Protection I initially spoke with told me that I would only be entitled to two months refund, with no refund of finance charges accrued. He also told me that if I were to request a formal inquiry, I would lose the opportunity to take advantage of the two-month refund. He would not disclose his name.

I was informed yesterday that my Bank of America credit card account had been closed. I had paid off the balance over a year ago and it turns out after reviewing my account that they decided that I was a high-risk client. I asked why I was high risk and they told me because I had one late (30-day) payment on my Citibank (not even Bank of America) credit card in 2005 and that meant I was too high risk for them. I have a combined credit score of 720 and yet I am high risk. I guess by paying my Bank of America on time every month since 2000 was not enough reason to treat a good customer well and paying it off for that fact was the wrong thing to do.

My monthly Bank of America Visa payment was due on a Saturday, 2/21/09. Since my daughter also banks at Bank of America, she has been making my payments online. She went online to make a payment but it was not applied until Monday, 2/23, the first business day. The bank charged me a default rate as they explained that my payment has been late twice in the past 12 months. I went from a 9.9% to a 27.99%. This is ridiculous especially during these times of economic hardship. I tried to explain to Bank of America that the due date was on a Saturday and BOA online banking will only allow you to apply a payment from Monday - Friday but they kept telling me that there wasn't anything they can do as far as lowering the interest rates. This is wrong! What can I do???

My story is similar to everyone else's. BofA called to tell me that they were lowering the limit on my VISA card. I've never been late or over the limit. I always make larger than required payments. I'm in real estate, so some months I pay it in full, and some months I pay just a little over the minimum. I also had an Option Gold account that they recommended to me. The limit on that was $10,000. Interest rate was around 23%. Much more than my credit cards, so I never used it. After they told me that they were lowering my VISA card limit, they closed my Option Gold account (they said it was due to inactivity).

I, unfortunately, had 3 cards with BOA. All were from "mergers" from other providers that were taken over by BOA. I've had these cards since 1997-1998. As of Aug 2008, they were all still "good". I signed up with a credit tracking program and received one new credit report and was stunned to see two of my BOA cards had been closed - yet they did not notify me. Both of the closed cards had an expiration of 2010. I haven't had a balance on either card for 4 years. When I wrote to them to ask why they were closed, I was told, "Our records indicate that your account was past due during several months"??? I noticed my TransUnion FICO had dropped from 852 to 841 in October 2008 but had no clue why. All of my credit cards are paid off, my mortgage is paid off and there are no loans or other bills that have an outstanding balance so I have to assume this is when they closed them. It is the only reason I can think of that would drop a FICO that much that fast. No wonder they need bailouts - they don't know how to do books!

I have had a Bank of America credit card for many years and have NEVER been late or even carried a balance over 90 days. I almost always pay this off every month. I was shocked to find my card limit had been dropped and then a week later canceled with no notice. I called to ask why this happened and they said I had derogatory information from 04 and nothing negative newer than 04. I asked about my points I had accumulated over the years. They said I lost all of my world points (value in excess of $500). These people are the lowest of low. I asked for a manager and I was told they do not come to the phone. but they would call me back in a couple of days. Right, I bet that happens. I wish there was something I could do.

I did an online balance transfer in Dec. 2008 for $362 to my B of A credit card for a promotional 1.99% interest rate. This was done online. I just noticed in my statement that the interest rate is 19.99% - I contacted B of A customer service. They explained that I did not check the appropriate box for balance transfer at the 1.99% rate and there was nothing they could about this because it was two months ago. Now while this is not a lot of money, the point is I clicked on a link to bring me to the balance transfer promotion. I would think this would be the correct page. Second, I find it hard to believe they cannot adjust this and give me the rate going forward. Third, how do I know this is a scam on their part to extract a greater interest rate? I find this to be deceitful and I question the customer service attitude of this company. If this happened to me on a small balance, what is happening to someone with a larger transfer?

Bank of America reported me as 90 days late twice in the last 21 months on my credit report. This is completely false. I have made a payment every month, albeit not the over $400, $600 and $800 payments per month they were asking for my $6500 balance on my credit card. They've ruined my credit report. I disputed this on TransUnion and was told it would stand. The Better Business Bureau said they were told by Bank of America that we worked things out. All lies! Can't anyone hold this bank accountable for ruining people's credit and all of their lies? How do I get the truth reported?

I have had a credit card in good standing for many years and was always a good paying customer. In December of '08, I went away for several weeks and unknown to me, my spouse overcharged my cc by only about a $100. I called right away when I found out and was told I needed to pay $750 to lower the interest rate from 26% back to 9.9%. I explained I was not working but got the money together and sent it in with the knowledge that I was told my rate would be reduced back to normal. Well, when I got my next month's bill, there was a service charge of $444 and a purchase charge of $78 on it which had not even used.

Bank of America credit card payment was posted one day late in December, although I always pay IN FULL the day after I receive my bill. I was charged $39 + $1.50. I called to inquire why it took more than 14 days to post payment; I was given no explanation, but told the charge of $39 was removed. $1.50 was not removed, so I paid it rather than go through the hassle. I received new bill today, with ANOTHER $1.50 charge. I called and asked for an explanation. I was told it takes 2 months to clear the account? If I wanted it removed, she would need to know my current income! I told her that was private. She threatened to lower my credit limit (I don't care as this card is only used for one auto pay bill). I will change that tomorrow.

I had purchases of $4,065 and I knew my interest rate is 7.9%. To calculate a simple way is 4065*7.9% = $176.04, for 12 month is $14.67. But credit card company charges 7.9/365=0.02164 which means 0.02164*32=.69260 to .69260*4065= $28.15 monthly interest vs simple $14.67. It is double interest charge than what should be a simple interest calculation.

I have a large revolving debt which I consolidated with Bank of America temporarily at 0%. I have had credit cards for more than 15 years and I have always paid my debts. I have a checking account with Bank of America and generally go to my local branch to transfer payments to the card every month. Unfortunately, in Sept., for the first time ever, I forgot the due date (which is constantly changing) and was late on a payment. I called the bank apologetically and transferred the funds 2 days later. I paid the $39 late fee and the $29 phone transaction fee without complaint.

On 2/27 around 10 am, I contacted the credit card department with Bank of America (their Maine location). I spoke with Maggie the Senior Credit Analyst about the update I received from the credit reporting service I subscribe. I informed her that Bank of America had reported my account over the credit limit when my billing cycle was not over and the fact that I made a payment mid cycle to bring the credit limit down on 2/26th, Bank of America reported the over credit limit balance on 2/27. I asked Maggie why Bank of America is reporting this when my account cycle has not ended. Maggie informed me that she was not aware of and that Bank of America can report whenever they please about your account balance. I informed Maggie that I was in the process of settling on a home and this negative entry could be very devastating in pursuing the loan that I needed. Maggie then put me on hold and did a search on my credit report. She replied back, "Yes, Bank of America did report a negative over credit limit comment on your report but you have other credit issues that would hinder your goal of owning a home anyways"!

I am a BOA checking/savings customer. I called for assistance and was asked if I wanted to hear an automated message regarding the BOA MasterCard. The operator explained that I was not applying for the card and could hang up at any time. I hung up within 1 minute of the message as I was no longer interested. Today, I received in the mail an active card and open account with a $15,000 balance. I called and the operator told me I must have applied for a free gift. I did not. This affects my credit score and I am furious. This is the 2nd time my husband and I have been issued credit cards that we did not request. How can this be a legal practice?

I called Bank of America to see if they would lower my interest rate on my Alaska Air Visa card. The first person I talked with said they may be able to do it and that it's not uncommon for them to help people in these tough times. He sent me to another department and this person was not quite as friendly. As a result of my calling for assistance, they canceled my card. I do have a large balance currently but this was due to putting my son's tuition on the card for air miles. I chose not to pay it off because I wanted to keep my cash liquid. I own a mortgage company and my income has dropped dramatically in the last year and cash is king for me right now. I have NEVER had a late payment with any card or mortgage, ever! And my income has been in the mid/low 6 figures up until this last year. I don't abuse credit and only have this one Visa and an American Express card, that's it. I hope they go down!

On 1/24/09, my B of A credit limit was lowered from $13,400 to $4,600 (and later the limit was changed to $4,800). This was AFTER I requested a balance transfer from GE Money Bank (Empire Carpets). The amount of the transfer was $3,035.00. I requested the transfer in December 2008. GE Money Bank had a promotional deadline date of 1/13/09. B of A denied the transfer on 1/24/09 after they had approved it.

I have a credit card with Bank of America. My balance got high (my fault) and I had ended my teaching career and was in the process of receiving my Social Security in about 3 months. I called B of A and asked them if my payment could be lowered. They told me emphatically No and said if I paid a partial payment, it wouldn't be any good. I didn't send a payment. They kept sending me bills with Late fees and I just put them in the drawer since I was told that I couldn't make a partial payment. After the banking problems began, they called me and asked if I could pay a certain amount and they would debit it on a certain date each month. I said yes and told them the date to debit it. They did that for one month.

Lousy customer service! Having to wait in excess of 40 minutes on hold for customer service is outrageous and something needs to be done! You are required to call the credit card department, 800-622-8731, to close an account or resolve CC issues. I have tried calling their customer service several times in the past two weeks and waited on hold in excess of 40 minutes. I finally hung up. The recording at the beginning said the wait was 7 min. You can't put the call on speaker and walk away because they have so many recorded messages with people talking. They need to hire more people and they need music instead of talking so you can tell when you actually have a live person on the line. People with jobs can't sit on hold for an eternity to resolve issues that the branches can't or won't address.

I have a Bank of America credit card with a $15,500 credit limit. They love to send me at least two times a month the credit card checks to write for any purpose. With that comes rules and regulations obviously. I made my online payment through my online Bank of America bill pay to pay BofA. And for some reason, it did not post until one day after the due date. With this penalty, my credit card interest rate jumped to a loan shark 36% and I have been a customer since 1994 with only having one 30 day late about 6 years ago because of another problem with online bill pay.

I had 3 credit cards with Bank of America and was advised by them to get a gold option loan to consolidate. Even though the interest was 18.9% compared with credit cards of 10%, they convinced me it was the best option and would be paid off in 96 months. That was over a year and a half ago. I have a payment of $634.00 a month with interest of over $460 a month. So far less than $3,000 has been paid off in principle and I have paid over $6,000 in interest.

As a customer of Bank of America for a number of years, I was appalled that our interest rate was raised without a reason. When I contacted them today, they wouldn't tell me why it was raised and why our credit limit was lowered, just that a letter would go out explaining why they made this decision. I'm sickened that my payment has almost doubled and we've never been late and always pay more than the minimum. What recourse do I have? I even asked them if I closed the account if the interest rate would at least stay the same, and they lied and told me they can even raise the interest rate if the account is closed. This is absolute BS. I'm really angry.

I accepted a debt consolidation loan through AAA that was funded by Bank of America. The payment date was not great for my pay cycle which is on the 15th and last day of the month. When I was paid, I checked online and it said that no payment was due. So the next time I got paid, I checked again and it was past due, so I paid double the payment. I checked the next time I got paid; it said no payment due. The next time I got paid, it was the same scenario. I requested a change to my payment date that was more in line with my pay schedule and was denied. This kept occurring and the fees were racking up. I canceled the account and put it on Auto-pay. I noticed the amount of the auto-payment went through the roof and came to find out that they had increased my interest rate to 27%!!! After I closed the account, I could not use it anymore, and had my payment auto paid, THEN they increased the interest rate. When I called to request that they lower my rate, I was told they could not lower it and I should have read the fine print!!

I have never been late on ANY credit card payments with BofA and I have a balance of $5,000 which I tried to get them to lower my payments. They've been charging 24.99% interest!!! I've been making $170.00 payments each month and only $50 goes toward that payment! I asked them to please lower it as I have lost some work income and they said NO! To top it off, they sent me a letter saying they've closed my credit account and to cut up my credit card!!! I've NEVER been late and actually a year ago, I had almost had it paid off!

I recently came off a low promotional rate on my BOA card and it reverted to a very high rate of 25.99%. This would make it our highest rate credit card and I had heard you can get that reduced by calling up, especially if you have a good payment record. The first time I tried to phone BOA, however, the customer representative improbably named Krystal ** simply hung up on me when she heard what I was calling about.

I had a $5500 balance on my US Airways Visa card which they had lowered the interest rate to 10.99% several years ago. I missed one payment and now the interest rate is 27.99%. This is so despicable, I cannot even use civil words. Theft. My credit rating is nearly 800, one missed payment causes this, and the lackey on the phone says that this will be the interest rate for 6 months! No. Will not happen.

This bank is a discrace. I have been a good customer for 5 years and they hiked my rate, causing my payment to jump $200.00 per month. No lates, excellent credit, and they refuse to work with me. This is the same bank that took billions of dollars from taxpayers. What is even more appalling is that when I read an article on MSN, Betty Riess of BofA had this to say: "Our objective is to help customers who are experiencing financial hardship," said Betty Riess, a Bank of America spokeswoman. "If a customer cannot afford to make regular payments or falls behind on an account, our customer-assistance department proactively reaches out to them." WHAT a joke!

At the end of December 2008, I received my Bank of America credit card statement. The payment due date was 1/1/09. This statement was delayed in getting to me. Whether it was the holidays, mail mix-up, I just don't know. At this point, there was not sufficient time to attempt to mail in my payment. I called the 1-800 number on my statement to make the payment by phone. I was told by a live person that the system was down and they were only taking information if you had a lost or stolen card. I was told to try back at a later time.

I have had serious problems with Bank of America credit card online payments. On Jan. 11, 2009, they removed $1,061 from my checking account. On Jan. 15th, 2009, they removed another $1,061 and on Feb. 11, 2009, they removed over $2,000. So in a three-week time period, they took out of my checking account over $4,000. This isn't the first time they did this. They had to reimburse me twice for removing money that was not scheduled, once for $3,800 and another time for $1,579. I called and they were rude and told me that it was my fault, so I removed the auto pay and will pay the stone age way via check in the mail.

Interest rate jumped from 13.99% to 27.99%. I was told they sent us a letter, in which we never received, saying that we didn't have to have rate increase if we responded. I called and was told this info when trying to lower the outrageous rate. They were rude and no chance of speaking to a manager. I think this should be illegal. Who in their right mind will say YES to a rate increase like that??? Sounds like a criminal scam because they are trying to cover up for bad deal THEY did. We were not late on the card payments and were treated so poorly. I was told there was nothing they could do!

In September of 2008, I requested a new card to Bank of America due to burglary that took place in my house. They took my information and request and asked if I would like to enroll in the Credit Protection Plus plan. I DECLINED and said NO. About a month later, I got a letter congratulating me for enrollment into the Credit Protection Plus plan and a charge on my Bank of America card for $65.63. I called Bank of America right away and they transferred me to Debt Protection Plan dept. I spoke to the representative and explained the situation. He claimed that he would cancel the plan right away. By following month, I still did not see the credit back. I called back and spoke to a representative named NATE. He claimed that they canceled my plan which was never authorized but never requested for a refund. He claimed that it would take two billing cycles to get the credit back. It is now February 2009 and I received my statement which still does not show any credit of $65.63.

I contacted Bank of America to lower my interest rate on a card. I have excellent credit and have had several cards with them for many years and have always abided by the credit card guidelines. They offered me a better card with a lower rate and said I was immediately approved. So I cancelled my existing card and shredded it. They said my new card would be in the mail shortly. After 2 weeks, I followed up with them after noticing that I never received the new card they claimed I was approved for.

BofA just raised our credit card rate from 9% to 30%. We have never ever been late. Payment was due on Sunday 2/8/09. I went in at a local branch and paid it on Monday, 2/9/09. I did not think it would be a problem since due date did not fall on a business day. They raised all my three credit card rates because I did not make that one payment on Sunday. They are rude and condescending!

I am a 34-year old woman who has worked very hard over the years to keep my credit in good standing and have a 730+ credit score. I pay my bills and mortgage each month, and have had no problems at all until recently. I made two mental mistakes with regards to paying BofA. I underpaid a minimum due by $31 and the following month, I did not notice the minimum payment had changed and I paid my standard amount which resulted in a default rate of 28% being applied to a $20,000 balance. On another BofA account, I had a $3,800 balance with a $16,500 limit and on a third account BofA took over from Juniper, I had a zero balance with a $12,400 limit.

I called and asked if I could have lower interest rates on my credit card because I have been a paying customer - on time always - for 8 years. I read an article that said you could request lower interest rates if you are a good customer. Anyway, they cancelled me without telling me! I called to find out what was wrong with my credit card and they said my debt-to-income-ratio justified it! I never made a late payment in the last 8 years. I have a car loan with them and it ends this month - six years with no late payments!

I have had a BoA credit card for almost a decade and a debt reduction account with BoA through my union for a little over 5 years. I have always followed all the BoA rules regarding credit limits, on time payments, paying much more than the minimum, etc. Further, I have never abused my credit with any card that I have. My credit score was in the 700s at the time. Recently, out of the blue, BoA raised my interest rate 10%. I must have missed that little info paper they stuff in their mailings. Anyway, I called to ask why and to see if we could negotiate something much lower. I was handed over to a supervisor. She was rude, condescending, and preachy. She proceeded to lecture me on aggressive payments, responsibility, the economy, and continued by suggesting that I needed counseling. She said my debt ratio was too high.

In May 2007, I received a letter that my credit card payment would increase to $132.00 in June ‘07. I called the bank, asked why. I was told that a couple of payments had been made after the due date. I replied that I had made my payments a few times on the day it was due but called in a direct transfer to a customer service person that said my payment would not be late. Nonetheless, I could not afford an increase as I was in financial hardship. I am a single father of 2 and was not working, and I only received a V.A. check for $115.00 a month. That was the amount I put toward my credit payment. I had no other income.

I have very good credit history and have had for many years. My payments are always mailed well in advance of the due date as I don't want to incur a late fee or bad credit. I always pay more than the minimum amount due in order to pay down the debt. I don't miss credit card payments... ever. Why am I so diligent in terms of my payment behavior? It's because I want to not only maintain good credit history but also to maintain a low interest rate on credit cards.

My husband and I both have Bank of America credit cards, one of which had about a $60,000 credit line, another for $2500 and a third one for about $14,000. Two of the cards were originally from MBNA and the other was a Fifth Third Bank. We are in the group of people that are financially strained and we are trying so hard to keep our credit clean (never had late payments). We had used up all the credit on these cards (and others) because of medical bills and losing jobs, etc. My husband even spoke to the corporate office of Bank of America, and it just didn't matter: The answer was the same as all the other representatives he spoke to: “Sorry, there's really nothing we can do.”

As you are well aware by now of the fact that B of A increased interest rates out of the blue, I have been a customer of B of A for over years, never missed a payment, but have been punished apparently for paying on time. What can I do? Is there any way to settle with them if I can come up with some money? I was told at one point they are trying to help me by raising my rates. Does this make sense to really anybody and what are my rights?

I had a phone payment plan with Bank of America to pay off my credit card balance. The amount deducted was agreed to be $500/month. Bank of America debited my account 3 times in six days - on January 30, February 2, and February 5, 2009 - for a total of $1500 and charged me for each transaction. Only one was authorized. My checking account was overdrawn and $109 of fees charged. I had to borrow money to cover outstanding checks. I called them three times in which they stated they would return the money to my account within 24 to 48 hours. They have not done so.

I have been a loyal customer of BOA since 2002. I never missed a payment - always paid much more than was due. Several weeks ago, I got a letter saying they were raising my interest from 11% to 26% because I owed too much debt. I am self-employed. Due to the bad economy, I did not get several contracts that would have helped me pay off my bills. Since my house had been devalued, and my debt-ratio did not look good on paper, I could not even get a loan. Like a lot of people, I have been living on credit cards, but since I am self-employed, I can pick up a lot of small sides on the side.

Annual percentage rate is 27.24%. I pay sometimes late but I pay, and not the minimum only; they won't lower it. I need help. The government helps the banks so they can ** the consumers?

My husband Stephen has two Bank of America credit card accounts. One is a MasterCard (which used to be MBNA and bought out by BOA), and a BOA Visa. Two years ago, he went through a very nasty and expensive divorce and he placed all legal fees on his BOA MasterCard. He had a high credit limit of $49,800 on MasterCard and $13,500 on Visa from 2004 through Sept 2007. We paid down $33,999.46 on the MasterCard. Immediately the next month, our credit limit was reduced from $49,800 to $35,000. They claimed they reduced because we were not using the credit. They also reduced our Visa from $13,500 to $5,000 for same reason.

BOA might as well take the VISA logo off your card, as they still treat the transaction as a debit, rather than credit. Today, I used mine as credit at a big chain gas station, which normally takes two days to process. Fine, as I only do this night before payday. I did this morning and when I access my account this evening (don't trust BOA), I noted a $1 charge which is the first time I encountered this station. This same thing was done just two weeks ago by a company I did business with online using my card. They had never done this before. I am told this is a charge for checking your account. I suspect BOA is phishing. Since I have joined, I only had problems.

I was late by one day on my BOA credit card account, only one day! Apparently, my check posted late. I have excellent credit and have been a member of BOA since 1999 and never have had problems. My husband and I have steadily been working to pay this account off and always pay triple the minimum payment. As a result, my IR went up to 30%. Argh! I don't understand how they can get away with this! I called and of course, they valued me as a customer, blah blah and appreciated how I always paid over the minimum, but sorry there was nothing they could do.

Bank of America increased my interest rate from 14.99% to 17.49% without me knowing and for no reason! I've been maintaining payments, but the interest rate is ridiculous! Literally ridiculous of 27.49%. BOA increased it without my knowledge claiming they sent a letter, which I didn't receive. I asked if they could lower and they said no because they notified me (supposedly) 2 months ago of the new policies and changes they made for BOA credit cards customers. They did not increase the interest rate because of late payments or over limit. I have always maintained payments on-time and kept the card below its max limit. This is because BOA is hurting of the recession (which everyone is) and improvised by making people pay more interest.

We own a small business and used the Bank of America credit card to purchase stock for our stores. We have paid on time, but noticed the interest rate was rather high. We are in retail so our business has taken a huge hit in recent months. Following the advice of so-called experts, we contacted Bank of America and asked, as a good customer, if they would reduce the interest rate. We have been in business for 6 years, by the way. They immediately pulled my credit report and said that they were reducing our credit limit, which meant an immediate hit to my good credit. They refused to lower the interest rate stating that they considered us a risk because we are in retail! This is from a company that is receiving bailout money because of their own risky behavior! This is appalling and arrogant, and the government and news media need to look into this. My credit has been damaged, and this bank has refused to lower the ridiculously high interest rate to help out a business who has been a good customer for years.

Bank of America has arbitrarily raised interest rates for my credit card over 10% for no good reason. Research on this topic turned up many cases and a growing trend in the recent history of this company. I haven't been late on payments and I was (until this hike) able to pay my bill every month. Due to the gas prices and the general state of the economy, I have been struggling but still making ends meet. As a matter of fact, I got a raise at work allowing me a bit of wiggle room to make extra payments on large balance accounts. My credit is still a 600 and still in fairly good standing.

I have a business credit card with Bank of America. I have only used the card once. I used it to transfer another balance to this supposedly low interest card. I got trapped. I missed a month because of technical difficulties with the online payment system. The fees were rolling over into the next month for a year straight. The total amount of the loan was $8,000.00. Every month for a year I have been charged two interest fees (one for $150.00, one for $50.00), a late fee of $50.00 and an over-the-limit fee of $45.00.

Complaints of breach of contract, harassment, intimidation and character defamation and their fraudulent schemes against Bank of America - I have their credit card in 2006. I have been making my payments on time, have never been late for one day and have never missed out any single payment. I have always paid more their minimum payment required. I have not exceeded my line of credit, yet Bank of America closed down my credit card without notice and my consent just because I requested that they reduce my high interest rate. When I opened the account on 2006, they offered me 10.99% fixed in interest rate and recently, I realized that they raised the interest rate to 19.99%. I am not sure when this change occurred but this is when I find out.

I called BoA and wanted to pay down all my cards by 1/2 with what was left of my 401k money. Also, I wanted to see if they would reduce my outrageous % from 28 to maybe something more humane like, 14%! These arrogant and rude people pulled my credit report while I was on the phone and told me that they were going to close my accounts because my credit balances were too high. This bail out hungry company that is being subsidized with the taxpayer's money is unethical, arbitrary and downright mean. These are loan sharks that need to be put out of business, not on taxpayer welfare to stick around and insult their customers.

I made an on time online payment to BofA for my credit card. Unfortunately, it got posted to a promotional account with a zero balance. I found out when I got my next credit card statement and went online to find out what had happened. It took several weeks to get resolved but I was able to finally have a conference call with the two credit card entities and they worked together to transfer the payment to the correct account. I was also credited the $39 late fee. On my next credit card statement, they penalized me as though it was a late payment and have increased my interest rate from 5.9% to 29%. I have communicated with customer service but they have told me they cannot give me back my old interest rate.

You are not going to believe this one. My wife paid her Bank of America Credit card a bit early. A month later, she realized that there was a late charge on her account. She called and was told that because she paid early that the payment went on the previous month’s billing cycle (didn't they see two similar payment amounts). She was charged a $39.00 late fee and her interest rate went from 3.9% to 26% and was told that it was company policy. Help! You can't pay early without getting penalized? Help! It's so unfair. The economy is so bad and they are taking advantage us little guys. Help! She closed the account and we could have used the extra credit balance but can't afford it.

I noticed that my credit card interest rate had hiked up from a 7% to 27%. I called Bank of America to find out why. It turns out that I had made two late payments to the account within a six month period. I was told that one of the payments had been one day late and the other two days late. They acknowledged that more than likely it was due to the US mail service. Because of these so-called delinquencies, my credit limit was downgraded to the amount I owe and I have to pay the remaining balance at the higher interest rate for at least six months. When I mentioned the legislative action that has recently taken place protecting consumers from this abuse, I was told very glibly that they had until 2010 to come into compliance. Until then they would do whatever they want.

I have been a customer of BOA for many years. I have a fairly low balance, have always paid on time and even have (always) paid over the minimum payment. I had a 12.49% finance rate. On my current statement, I was shocked to see that my finance rate was raised to 25.49%. I was certain it was a mistake. I called and found out that they had sent me notice in my November statement that my rate was increasing. Apparently, they claim my credit report is reporting high debt, so BOA decided the best thing to do is to suck everything they can out of me by raising my finance rate. Nice! With a rate like this, if I was to make the minimum payment (which is by the way what they count on), I would never get (a little over $3k paid off!).

Bank of America cancelled my Visa account. Never been late - I have paid my credit cards for twenty years on time. Rude people in the financial department. Reason they gave me was since my husband's business was slowing down, we were high risk. The company disregarded that I have a very stable job as a registered nurse. The company did not care if they closed my accounts how it would affect my credit scores.

I received a balance transfer check offer from my Bank of America credit card. The letter was dated October 15th, 2008. It offered a balance transfer offer of 0% APR until October of 2009 on balance transfer and check cash advance transactions using the provided checks. The transaction had to be completed by the statement closing date in December of 2008 which was the 16th in my case. I cashed a check made payable to myself in order to pay off other credit cards (on transfer fee instead of several).

We paid off our legitimate credit card balance in April 2008. Since July 2008, I've been trying to get B of A to turn off an auto payment for over 6 months. I've called multiple times to have the payment turned off, and have even called my bank to have them block the payment. Numerous people at the bank assured me that the auto-payment had been turned off, and the fees reversed. However, every month, the $100 auto payment continued to kick in (and get refused) and then we got charged about $60 in fees every month. Remember, I didn't owe them any money - but by not complying with our request to turn off our auto payment, they created fees and delinquencies, which are now on my credit report.

I’ve been a credit card member since 1994 before it was even MBNA. My statement was due on the 6th of January, so I went online to pay my cc bill on the 6th. Well, it did not post until the 7th, so my next statement shows a $39 late fee. I was pretty shocked. This was the first time I’ve ever been late, so I called BAC to speak to a representative to try explain and apologize for the mistake I made. The New Year threw me off a little bit. This representative, Leslie, said there was nothing she could do for me and that was banking policy. I got the feeling she could care less if I were a valuable customer or not. I felt like I’ve been taken advantage of and I'd rather someone slap me in the face and spit in my eye instead. These banks are crooks.

A fraudulent credit card was opened in my elderly mother's name. She had Alzheimer’s disease. I contacted BOA and got all the way to the office of the CEO, but they would never allow a fraud charge to be filed and insisted the card was legal. My mother died and while probating her estate, the attorney contacted BOA for a signed application showing my mother consummated this account. None was ever provided.

I had a balance of almost $2,000 on my Chase rewards credit card with almost 20% interest rate due to a late payment. I went to Bank of America to open up a 0% interest card for 6 months to get rid of the interest. I was told by the banker that this 0% is good for 6 months on balance transfers and purchases. I have made a $1500 purchase and the bank now charges me 17.99% interest fee on the purchase. I feel as if I was cheated and schemed. What can I do? Who should I turn to? That's almost $240 a year. Please help me.

For no reason, the credit limit on my credit card was lowered to the exact amount of what was on the card. I was never late with any payments to this company, or any other that I deal with. My credit rating is above average. The reason I was given was because I had too much credit out. Who are they to decide that I cannot pay my bills? They do not take into account other income from my spouse. The only reason that our cards are so high is because we purchased a home that needed major work done.

They did sneaky things to me when I never used their credit card. I never charge anything, but someone used my credit card. It has caused ID theft. When fifty thousand dollars were charged, they found my phone number on the cell phone and went to my neighbors by calling them (software that tells what neighbors live my floor get the phone numbers on them) investigating who I am. They insulted me and threatened my husband that he was so scared from the insults he died that night in 2007. My husband even sent in thousand dollars because of the threats he received. No one wanted to hear this problem. But everyone told me it was illegal what they did. I could not find a lawyer that wants this case without money upfront. I need help.

I have had several credit cards with BOA since 1999. Although I got rid of most, I still have two that carry balances. I always make my payments on time. Just like others, my due dates have changed and my interest rates have gone from 14.9% to 20-25%. I have not used either card in 6 months and my minimum payments keep going up - not by a dollar but by $8! I am outraged that they are able to get away with this. Do I have to carry the ones that aren't paying so they feel, let's penalize the ones who are paying to cover for all the ones who aren't! I'm disgusted by their practices! I also do have other credit cards that I haven't used for the same amount of time that I haven't used BOA and their payments are dropping, albeit not much, but they aren't going up.

I have had this credit card for years. I was not on any promo start-up % rate. I have a balance of $27,000 at a previous rate of 8.74%. I received my January statement and the new rate is 16.49%. I have excellent credit and have never been late. I actually pay more than the minimum quite a bit. With the current economy, I will not be able to make these new $650 minimum payments each month and this will ruin my credit. Can they raise my % rate almost double at the drop of the hat? Can I do anything to force them to stay at previous rate, or at least not raise my rate on my balance that had the previous 8.74% rate ($27,000)? This will force me into a bankruptcy! Please help!

Like many in this thread, we have been loyal BofA customers in both business and personal checking and savings and credit cards. We were very surprised to see that our bank of over 10 years suddenly and almost silently raised our rate to 26% from a fixed rate of 18%. The notice was buried with a statement that we did not see. I called BofA to see if they would work with me to our rate back to the fixed rate we had. The first guy at customer service said there is no way to do so. Then I asked to speak with someone else who said, “We can reduce your rate but I need to ask you some questions first.” I obliged and he then left me on hold. After about 20 minutes, he came back and said that is the best rate they can give me. And judging by the information I just gave him, they would lower my available credit by half. From $12K to $6K!

I was out of town from 12/19/08 to 1/01/09. I thought I had taken care of all the bills. The Bank of America statement arrived after 12/19/08 with a statement due date of 1/01/09 (they change their due dates monthly, example 12/3/08 and 2/08/09). The postman had given my mail to a neighbor. The neighbor gave me the mail on 1/01/09. I checked the mail and saw the Bank of America statement. I immediately called them on 1/01/09 before their afternoon cut off time to pay my bill by phone. I have never been late with a Bank of America payment. I spoke with a lady named Melissa. She said the payment would not be applied till 1/02/09 due to the holiday but because of the holiday, she was waiving the phone fee and late fee. Happy New Year!

To those of you complaining about your interest rates being raised, you can stop the increase by closing the account. The interest rate will stay where it was while you pay off your balance. You just won't be able to use the card for any new purchases.

I have fraud credit card charge by merchant in UK. I disputed two times with my credit card company, Bank of America. But BOA considered this charge valid. The whole story is as follows. I placed order with www.Beijingticketing.com on Nov. 25, 2007. Right after I placed the order, I felt Beijingticketing.com is a cheating company. The merchant is registered in the US and operated in the UK. I tried to contact merchant to cancel this order but the Merchant ignored my request. Then I disputed with BOA which is my business credit card company. BOA gave me temporary credit back when I disputed at that time.

The interest rate on my Visa credit card issued by Bank of America has had the interest rate increased to 25.5%. I have not been late on any payments, or over the limit. They state that the rate was increased because I am using another card more often. The other card offers a rebate, so I have been using it and paying it off every month. They are obviously trying to generate income at my expense. I will be cancelling this card.

I have been paying $80 bill for last 4 months and suddenly my bill charges have increased to $130 + taxes. The service rep is rude and not helpful. They told me it was a billing error and they were not willing to correct at their end.

Either the banks or I will never learn. The payment on my credit card was due on a Sunday, 12/21. I mailed it delivery confirmation on 12/18 from New Mexico to Texas; I figured three days would be sufficient. It was delivered on 12/22. I tried to get them to waive the fee and at least reduce the interest rate that went from 4.99% to 28.99%. They kept telling me that they give several days to get the payment mailed and that I should have planned better; there was nothing that they could do. I asked them if there was mail delivery to Dallas on Sunday. No. Did they work on Sunday so that they could post the payment had it been delivered on Saturday? No. So the true delivery date was 12/19, not 12/21 as they'd stated. No, it was 12/21. Then why couldn't they post the payment on Monday since every effort was to get the payment to them on or before the due date? “It was received and posted after the due date,” was all she said.

A few months ago, I was contacted by Card Services, a company affiliated with Bank of America, formerly MBNA America. My husband was on a credit card repayment plan to pay these very old credit card bills off. When speaking with the rep, my husband was told we were not on any repayment plan and had been charged late fee and interest. Our agreement was that those things were to stop while on the plan until the total was paid. The only reason we were contacted was because due to this plan we were on, we paid through direct withdrawal every month; and since we changed banks, they could no longer get their funds.

I called Bank of America to request transfer balance form my credit card with 0% rate on transfers. This is the first time I am asking such a thing. Conversation was really short and agent told me that funds will be posted to my account in 3 to 4 business days. Well, after 6 days, I am calling my bank and got message that account is closed. No one did not bother to inform me and I was waiting for those funds. I had to pay penalty on the other account. Well, funny thing is that first explanation given to me from the first agent was that they closed my credit card due to inactivity. Since I asked for transfer two days before my account is closed, you all can get the picture of me being puzzled. Then after talking to four more agents, finally, a manager get to talk to me and explained to me that due to their procedure of reviewing accounts, they decide that I have enough debt and they are closing my account.

Bank of America keeps changing due dates of credit cards. Thus, they charge late fees and raise interest rates because you are late. This is crooked as it can get.

In November of 2008, Bank of America re-priced my loan stating they reviewed my credit report when I questioned the 25% rate. They stated that they had the rate doubled due to I had too much debt. So, instead of lowering it, they upped the rate. They also closed my account and sent a derogatory statement to 3 credit bureaus, stating Closed, Insufficient funds to pay. I was in shock. I've paid my account every month on time. I told them that this rate was too high and it would be hard to pay for anyone. They have ruined my credit score. I did not deserve this.

I transferred a balance to my Bank of America credit card at an interest rate of 1.99%. I have an automatic payment taken out on the 4th of every month for months and months because my due date ranged from the 6th to the 9th of every month. The following month, after I transferred the balance, they changed my due date to the 3rd! Thus, causing a late payment fee and increase in my interest rate! Can this be legal?! Surely not. I can't believe a company that you have been dealing with since 1994 would do something like this! What can I do? $39.00 late fees and interest rate increased from 1.99% to 14.99% on $16,000.00.

The interest on my credit card went from 14.9% to 25%. I have not made any late payments (my TransUnion credit report verifies this) to anyone! How can this greedy company do this? I lost a good paying job three years ago and am now getting by with a job that offers only half the pay as the old one. I cannot continue paying this high interest rate.

These crooks said several times I have a no-interest credit card for 6 months. Then 2 months after I get my card, all of a sudden, they start tacking on these finance charges for interest. I called customer no-service and they say that it's no interest for 6 months only for bank transfers. I know I'm not going crazy; they changed their terms. Be sure to get a contract if you sign up for any deals relating to their credit cards. Once I finish paying off this card, I am done with them!

After reading all the complaints that have been posted about Bank of America credit cards, I wonder if it is worth my while to register mine. However, here goes. Several months ago, I was granted a balance transfer to a Bank of America credit card (Paralyzed Veterans of America) with a zero percentage interest rate until July 2009 in the amount of $2,000 (my credit rating is 800). I was paying $200-$300 per month on time. The October payment for $200 posted on October 7. The payment for November ($300) posted on November 4, one day, I was told, before the cutoff date. Because I use my bank Bill Pay, I pay all of my bills around the first of the month via internet.

Last year I asked BOA for a better interest rate on my Visa card. My balance was about $30K and was really due to increased interest rates at 29%. I could not make any headway in paying off the card. I begged them to help me out by giving me a better rate, so they closed my Visa card and was going to refer me to DP. They were very rude. The net result of that credit card, I paid it off. However, I still have one more Visa card with them which they are charging me 29% interest late fees, over limit fees, etc., all because they are charging me loan shark rates. I am sure the principal that I owe on that card should be pretty close to being paid off. I am charged interest on top of interest.

We took advantage of a BofA 0% APR balance transfer. In checking my first statement, I note that I have been automatically charged $200 for something called Credit Protection Plus. It was not mentioned in the promotional material or the new T&C's.

Today, I received my Bank of America invoice with $39.45 in finance charges. Since we always pay our bills in full each month, we were puzzled by this charge. We called Bank of America and this is what they said: "This billing cycle was for 34 days; therefore you had 4 extra days beyond the normal billing cycle of 30 days that incurred this fee." When I asked if there was any way for us to avoid this fee, the customer service agent said, "No, it's just the way the cycle fell this month."

I asked if BofA would accept less amount due if my account was paid in full and they closed the account even though I paid in full which hurt my credit score. I have always paid on time and I am not a credit risk. Their credit analyst department is a joke. What can be done? They have already lost a customer for life. This will hurt my obtaining a home loan and cause extra expenses. I construe them closing my account a malicious attempt to hinder me keeping my credit score high.

BoA is an unconscionable perpetrator of opportunism in the name of business practices. They deserve to be sanctioned. If the mail gets your payment there a day late (according to them), fees are off the charts and there is no working with them. I have several accounts with this bank, which is about to change, and a history of being an exemplary customer. Little good it did me. Although I mailed my payment 5 days prior to the due date, it arrived on day six, a day late. A hefty finance charge later, they make no concessions. This is not a case of the public trying to compensate for negligence and late payment, but an opportunistic way for the company to claim late payment and collect fees. They posted a day late (did it really arrive a day late?). My, my, my, how convenient.

My husband and myself had a credit card with MBNA with a line of credit for $25,000.00. The balance was $25,000 and we were paying $250.00 a month. The payment jumped to $500.00 and we could not afford the debt with other cards and an adjusting mortgage interest rate. Unfortunately, the card went to collections and to an attorney Kramer and Frank here in St. Louis. Unfortunately, we listened to bad advice and signed on with a debt consolidation company which was disastrous. The attorney has placed a lien on our property and we do have any equity in our home. We owe $3,000 in real estate taxes. My husband is in the auto industry and I work in the construction industry.

I too am a victim of deceiving billing practices and unethical late fees for a Bank of America credit card. They neglected to bill me until several months after I made a purchase. When I received that bill, I paid in full what it said I owed, only to receive a new bill, reflecting a larger total and a $39 late fee, just two weeks later. Customer service took no responsibility, was confrontational and unprofessional, and failed to give any rational explanation for the late fees while refusing to remove them. I also had to call twice, as the first worker said someone else would call me back within 24 hours (never happened). I agree with others here that they are deliberately finding ways to add late fees through shady billing practices, and would warn anyone to stay away from their offers. Pure thievery.

My husband and I have several credit cards issued by Bank of America. In November, they raised the interest rate on one of the cards to 23.99% based on our current credit load. I called to discuss this with them and asked that this card be closed and that the interest rate be returned to the original rate of 8.99%. They agreed. We have never missed a payment on any of our cards! The next week, I tried to use one of our other Bank of America cards and it was declined. I was surprised because I knew that card had a high amount of credit limit still available. When I called Bank of America to inquire on the reason, I was told that the card had been closed along with another card we had from Bank of America. They closed these accounts with no communication with us at all. They had no problem as long as I was willing to pay the 23.99%. As soon as I complained, they closed all our accounts siting our credit load. Since closing our accounts, they are now raising the interest rates on the closed accounts. Is this legal?

I have $2,400 on a credit card (my balance) with Bank of America. I have a $4,400 limit. They offered me the option (via email) to do a balance transfer for 3.99% for a year on top of the 3.99% I am paying on the $2,400, which is a promotional rate through October 2009. So I did two balance transfers to pay off two little cards ($700 and $600) so that those will have a zero balance and be paid off, and have three cards consolidated into one at a 3.99% interest rate through the end of the year. I plan to pay it off well before then.

My interest rate on our Bank of America card was raised from 14.99% to 23.99% in November. I wrote and requested the lower rate back. I was told the only way that would happen was if I closed the account. I requested that the account be closed and the 14.99% reinstated. I received a letter advising this would be done. Now it has not been done and they are dinging me with late charges. A closed account on my credit and I am unable to make a minimum payment with the higher interest rate. I can forward you their letter if you need it.

I have a MasterCard and a Visa with BoA. They have had the same billing date since June 2008. The Visa has a much lower interest rate. In December 2008, the billing cycle for the Visa was shortened by 5 days. I did not notice this but I did pay both bills by the due date of the Visa. I received the January MasterCard bill and noted the due date of 1/14/2009 (the new Visa due date is 1/9/2009). I paid the bills electronically on 1/11/2009, which means the MasterCard is on time, but the Visa is two (2) days late. I have now lost a very low interest rate on the Visa card. I believe BoA did this on purpose to make my payment late and force me into a higher interest rate.

They increased my rate out of nowhere from 14.99% 24.99%. They said this was done to all BOA credit card owners. How can they do this and get away with it, especially in the economy's state right now? It's like they want you to go into debt!

I opened a personal account with Bank of America in 2000 and a business account in 2007. In Jan. of 08, I went to use my business credit card to find out it was denied. With many attempts to get a representative who speaks English, it was explained that they looked at my personal credit history and decided that I have too much open credit so they closed both of my accounts. How dare they?! I have a lot of credit; however, nothing was derogatory at all! I always pay my bills and pay them on time. Also, every 6 months as they tell me, I call to get my interest rate down, and yes, you've guessed it. I don't qualify for that! This company is the worst and has the worst customer service. I can't wait to pay them off and be done with them.

I received a 2-for-1 airline certificate offer from BofA. The offer was quite explicit and referenced my account number specifically. To qualify, I had to spend at least $250 on my card before February 15th. I was charged more than that. When I called to find out which airlines would honor this offer, I was told by Nicolle ** (marketing supervisor) that this offer did not exist and that it was sent in error, and I should not have received it. I feel quite certain that I am not the only person to receive this offer, and whether it might be a thousand or tens of thousands, it stands to create significant activity on BofA World Points credit cards without their honoring this agreement.

I have had a credit card with BofA for 10 years. It was one of the old MBNA cards and I had been very happy with MBNA. I always paid on time full amount, except maybe 2 or 3 technical delays like vacation, and fees had been waived so it makes everybody happy. The trouble started when my card had been bought by BofA. I believe that they tripled the interest rate, which is not a problem for me because I always pay the full amount. But once I had been on vacation and BofA had received my payment the next day, they charged almost $50 for that.

I have been long-standing customer of Bank of America. With no late payments made at all, they increased my interest rate to 21% (doubled). When asked why, they stated it was because we were making the minimum payments. I thought that is how you remain out of default. We are opting out and hoping to find a means to pay the account off in the next month or two. This is a total scam and should be illegal.

Bank of America aka "We don't care about our Customers" closed our credit line with them in Dec. 2008 without notifying us they closed the account. We have automatic payment setup and were not late on any payments in about a year or so. They have us locked into a high interest rate of 23.98% and will not lower it even after closing our credit line. Now, we are paying for a closed account we have no access to! I feel BOA breached our contract. There must be something we can do to get them to negotiate a lower interest rate due to there being no risk on this account we cannot draw from our account. We never drew any money after we consolidated our bills originally. Can someone help us go after this bank that does not care about their customers?

My terms were changed, and the reason that was given was that I was carrying a balance and was making only slightly more than the minimum payment. I have not been late or missed any payments. My payments on that card have nearly doubled, and I will no longer be able to make the minimum payments without having to go to a debt management firm.

I have had four or so business credit cards with Bank of America for several years. My interest rates range from 9 to 11.57%. I have not been late on payments for years. Recently, I have only been paying the minimum payments because of our financial situation. Now, because of the economic crisis the world is in, Bank of America has lowered all of my credit limits by thousands leaving me within $1,000 off each balance. Then, to add insult to injury, I received a letter that stated they are raising my interest rates to 22.99% because I have too many accounts with balances and the proportion of balances to credit limits on bank/national revolving or other revolving accounts is too high. The proportions were not as high until they lowered my limits. What I want to know and have asked the Customer Assistance Department is how this helps or encourages me to pay down my balance quicker? The answer? It doesn't. It just helps them get a stronger hold on me and choke me. When and if my business does fold, Bank of America will be the first account that I will not pay. I absolutely despise them, and this should be against the law!

I've had a credit card with BOA for years. It was one of the old MBNA cards which APR tripled a month before they sold out to Bank of America. I paid the balance off and didn't use it for about six months. I ended up using it once and it was declined, so I called them up. They reinstated the card, sent me a new card with the full available credit, which was very good by the way. Suddenly, my charges are being blocked standing in line at the store! I called to ask why and after passing me around to five different people, I found out the card has been cancelled! Without any notification at all, a month after I got the card in the mail with full available credit, the card is cancelled?

My wife's credit card interest rate just jumped from 13% to 25% because of a review of her credit report. She has never been a day late on a payment and has been a loyal customer for years. This is criminal. We have cancelled her card and are refusing to pay on it until the interest rate issue is resolved. BofA refuses to even discuss it and we are looking for an agency to help.

My minimum payment due suddenly went from around $89 a month to $210 a month. When I called and asked about it, I was told that new legislation permitted them to do it and as an example, they used someone who has a minimum monthly payment of $15 and a high balance doesn't have to take 40 years to pay it off. This is the most absurd thing I have ever heard of. What do I have to do with others? What kind of crazy legislation has allowed this to happen? I thought we were in a recession? When I asked about a payment plan, I was told it would then cost me $240 a month!

I have had a BOA credit card account for a few years. Recently, my interest rate was raised to 28.99%. I contacted them to find out why and they said we had a late payment. We have always paid many times the minimum payment and usually keep our balance paid off. But due to one payment that was late by 2 days, they jacked up our interest rate. I asked to speak to a manager and was told they would not do anything about it. We paid off our balance of $534 in preparation to close the account and our next statement showed $0 due, but a $9.64 finance charge even though the balance was paid off. They said this was an accrued finance charge that occurred after the last statement had been sent out. Closed the account and will never do business with them again! I would strongly suggest anyone thinking about using BOA to reconsider and go another route.

I don't know if anyone had a balance on a previous month's statement, and then the balance for the next month is about the same?! Of course, I called and informed BOA that the balance on the next or upcoming statement is in error. Nobody can reason with these goons. I strongly believe that BOA is overcharging on the finance charges and putting it in their pockets. I can't wait to see what my balance will be in Feb 2009!

I have a credit card with BOA. They mailed me an advertisement offering a line of credit up to $50,000 to either consolidate or use for whatever I want. I wanted to consolidate my student loan and a loan from Home Depot I used to put Impact windows and shutters. I have great credit score and pay all my bills on time and more than my minimum payment. They say on their flyers to apply, it will take only 10 minutes. It took me over an hour of waiting on the phone! Now, after I waited over an hour on the phone to be taken care by a second representative, trying to pull my leg on the information he was reading on my credit history, not only that after I explained twice, including him, that the loan was for consolidation purposes (he could see on my credit which loans I wanted to consolidated), he asked for a second applicant which I don't have and I said I did not think I needed because I show I pay everything on time, I own my house, and I want to consolidate to reduce my debt. He denied me the help.

I called for three months to have my credit card rate reduced from 27% to 6% as stated on SCRA Act for deployed military member and was given such a hassle, not to mention they said no many times and through countless faxing paperwork, emails and phone call, they finally agreed to lower my rate and then without my consent close my credit card. This pissed me off because all I wanted was to reduce my rate to pay off the card faster and to feel a sense of security while on deployment and this is the ** I get after being a customer since 2003? This individual said he was the manager and that there is nothing he can do and questioned my ability to make payments? I have never been late. I just wanted to lower my rate.

About a year ago, I was notified that the interest rate on my BofA credit card was increasing to 27.27% from approximately 14%. Then in the course of two weeks, my credit line was cut by $900 first followed by another decrease of $600. The same action of an interest rate increase was initiated on a second BofA card I have, thereby locking me out of the ability to use that credit card for purchases or other means.

APR was raised to almost 30%. This was due to my payment of the minimum each month. Paying almost $400 a month for a credit card is absurd! And, $100+ of that goes to the interest!

Receiving statements for credit card belonging to my deceased girlfriend for over a year. I went in person to Bank of America and was put on a phone to take care of this. I assumed since I was only an additional cardholder when they said they would give me my own account, that's what would have happened. Instead they gave me my own account and attached her balance to it. I never signed anything nor had I ever used any Bank of America charge card. There is a fraud alert on my credit because some of the charges used my social security number and her name. I have been speaking with BOA on the phone and by mail for over a year and have not accomplished a thing. I have sent at least 5 death certificates, spoke with that dept and have requested fraud charge paperwork, but to no avail have I received anything other than a monthly statement with my deceased girlfriend's balances that were mostly fraud charges.

Bank of America dropped my credit rate from $18,000 to $2,250. They said it was due to a late payment, however, I was late 9 months ago and have made consistent payments since then. They also dropped the rate just above my current balance. I believe they did this because they can charge me over credit limit fees if I go over the amount. My intention is to pay this amount off as soon as possible and not use this card, except enough to keep it active. This will hurt my credit score and I feel it is predatory. I was told if I close this account, that will reflect badly on my credit score too.

I paid my card payment over the phone on 12/27/08 - $200. These bozos charged by bank account $20,006.50. I called them to say, "Error made, please correct." So sorry, they can mail me a check for the amount after it cleared. I explained to them that it will never clear my bank for 2 reasons, wrong debit amount and no $20,000 in account. "Sorry, that's the only way." My bank declined the debit. My bank account (with 14 pending transactions to others) was now screwed up for several days. My bank fixed the problem. Lo and behold, on 1/1/09, BOA resubmitted for payment the $20,006.50! I called the number (holiday of course!) and a guy in India told me "So sorry but policy is to resubmit twice before taking action on my account!" Now, the account is screwed up twice! I missed time from work, NSF fees, etc. I called again. "Sorry and oh, by the way, your interest rate will likely go up but we'll fix that." Sure, like you fixed it the first time error was reported!

My credit card was reduced from $5,000.00 limit to $500.00 limit after the account representative reviewed my account. I am in excellent standing with Bank of America and have done most of my loans with the bank. After consolidating my bills and paying off both car loans, the bank rep decided I am now over extended and reduced my credit line down to basically what I owe the bank on the line, making it so close that if I would have been late, I probably would have seen my rate jacked up. But then they took my only credit card that I use for online purchases and reduced it from $5,000 to $500 because my loan was now considered unsecured, and they need to take all my extended credit away.

I have had a Bank of America credit card since 2006. I have always made my payments or paid off balances in full. I recently had requested access checks from BOA. Having not received them 10 days later, I called to request a cash advance, a direct deposit to my checking account. In the course of updating my information, the customer service person inquired about my recent balance payment of $4800. He tells me he needs to know where I got the money for that payment. Then he starts asking me if there is income I am not reporting to them. When I tell him no, he starts asking if I have trouble paying my bills. My bills are always paid on time. He then proceeds to inform me that he needs to drop my credit limit on this account from $5000 to $1200. When I asked to speak to a manager, he continuously asks, "What do you think they can tell you that I haven't?" I had to now argue with him to speak to a manager.

Bank of America credit card company raised my interest rate from 10.99% to 25.99%. I have been paying on time, have a good credit rating. I have been working hard over the last 7 months to improve my credit score. I have been educating myself on this and improved my score. Out of the blue, they raise my rates. They said my debt to income is high so they bumped it up. Is this legal???

We received our billing statement from BOA and a small insert was included pertaining to adjustments to our APR. BOA was taking away our fixed 9.99% and bumping us to a variable of 25.99% due to having high balances on existing revolving credit lines. We consolidated our debt with the exception of BOA 2 months prior to the receipt of the above mentioned statement. I tried to explain that to the specialist on the phone, but he stated there was nothing he could do.

I am disgusted at the high interest rate of this acct. I had just consolidated all my cards that came to $24000. They gave me a great int. rate. I had been a member before this with a great history. I have great credit and always pay more than owed and always on time. I cannot believe that the government is helping this companies, but who is helping the common consumer. I am one who pays their bills yet they hiked up my interest rate to 25%. Outrageous, if I continue I will pay BOA $65000 dollars on a $24000 loan..This is outrageous. Who is helping us..???

As many people have recently done (or have attempted to do) I called Bank of America to see if they were willing to lower my current interest rate. I don't usually like requesting this kind of stuff because quite frankly, I have an accent and unfortunately in this day and age people still judge me because of it. But I thought what's the harm in asking? The worst they could do is say no, right? Well little did I know. Without asking, without warning, and without my consent, the Bank of America supervising customer experience representative CLOSED my account. They simply said, "You're asking for a lower interest rate indicates to us that you are a higher risk individual." I called back and was treated with such utter disrespect and callousness that I could not imagine a company that could run this way. I had this account for over a decade, and in a split second they closed it without good cause?

I had applied for a loan and then a credit card through Bank of America and was denied repeatedly when I had a decent income and had a decent job. When I was taking some really harsh extreme medicine treatment and was on disability, some credit card salesman called me up and tried to shove a credit card down my throat. I had been upset, so I declined all offers in the mail. I think at a certain point that they hired telemarketers who got a commission for all the credit cards they sold. I told one of them NO WAY, I didn't want it. He quickly said he was going to send it to me in the mail and hung up.

I hold a joint American Express Card with my wife issued by Bank of America. We have carried a balance on the card since 2006. We have always made timely and accurate payments on the card balance. In December 2008 I realized that our finance rate was suddenly adjusted from 9.9% to 23.99% for no apparent reason. After contacting Bank of America, I was told that in August 2008, notice was mailed to me that I would receive a rate increase unless I 'opted out' of the increase and refrained from continuing to use the card (we have actually not used the card during the 2008 calendar year).

I have an existing credit card with Bank of America. Evidently, Bank of American recently took over the balance of my other credit card. I was therefore, unaware that I now had 2 Bank of America cards. When I received my statement, I sent in my payments not realizing I was making a payment to the wrong charge card. I ended up with a $2478.00 credit on one card and the other card is showing delinquent. I contacted BoA and was told that my interest rate has now gone from 8.99% to 28.99%. They can see where I made the payment to the wrong account. Who would keep a $2478 credit on a charge card? I have asked them to close both accounts and put my interest rate back to 8.99% so I can pay this balance off but they refuse. I live in Michigan, lost my job and have just recently obtained a new job. I will never be able to pay this card off with this incredibly high interest rate. Before the current economic conditions, my credit score was 800+. Can someone please give me advice on this issue?

On Wednesday, Dec. 17, I called Bank of America at the above listed number to discuss the fact that suddenly my prior interest rate of approx. 8% had been raised to 23%. I had recently only one late payment because I had thought it had been paid, as I usually pay my bills on time. I explained this to the man who answered, who told me that I also had had some (minor) overlimit charges. I was transferred to James **, and I discussed my request. "We do like to work with our customers," he said, "Just make a payment to bring your balance back under limit, and we'll work with you."

I am glad that the government has finally decided to put some limits on credit cards but I regret that it will not take place till 2010. Our biggest problems has been with Bank of America... They are now charging us 19.99 % interest although we are paying our bill regularly now. We have written and called. Sometimes the web site email response gives the promise of some relief. However, when I called, I got varying reasons why they would not lower our rate. Yes, there was a time when we were a little late but we were never in default which is what one representative claimed. In the past 6 months, we have been making our minimum payments in a timely manner. When we are able we pay more than the minimum, we do. Yet Bank of America will not lower the rate.

Listen to this: I had a credit card with MBNA (EBAY) for about 2 years then Bank of America took them over. My interest rate was 5.9 for 4 years (the life of the card) then all of a sudden I went online to look at my statement and my interest rate went from 5.9% all the way up to 19.99. After I spoke with three different people I spoke with a woman named Cathy ** who is a credit specialist. The number I reached her at was **. I wanted to know why my interest rate jumped 15 PERCENT. She said that I had such a good rate for so long and that it was a mistake, plus the bad economy and the best answer she gave was that was the cost of doing business for Bank of America. I almost died when I heard those EXCUSES.

I spoke to Todd in the rates department to inquiry about a lower interest rate. He was very rude and because I had other balance amounts on my other credit cards, he informed me that he was canceling my card. I have paid my bills on time and have paid at least the minimum required. Does Bank of America have the right to do that and can I take any action against them? When I asked to speak to a supervisor, they say that there is no supervisor in that department or one is not available. The last person that I spoke to said that she would have a supervisor return my call next week.

As many, I received the letter from BofA that raised my interest rate to 25% on my card. I called them to find out why. There was no explanation so I asked them to lower my rates back to where they were. I stated they could look my payment history up and clearly see that I pay at least of 2 times the minimum payment every month on time. Last month I paid 4 times the minimum. I try to explain to the person on the phone that my credit history with all accounts, including my truck loan, have been paid on time and with more paid than what the monthly amount due was.

Two months ago I received a letter in the mail stating that if I did not respond my interest rate would go from 12.9 to 28.9%. The catch was I would not be able to use the card anymore if I did respond. This was fine for me because I am in the middle of paying off all my debt. Bank of America stated that they did not receive my response and jacked up my rate anyway. I have never made a late payment with this bank. I was outraged! 12/16/2008 I received a letter dropping my credit line from $10,000 to $6800. Take in mind my balance is $6200, never made a late payment and overall have strong credit with very good income. This has dropped my credit score significantly to the point now where I can't even get another card to transfer my balance. Where did the bailout go?

Two months ago I received a letter in the mail stating that if I did not respond my interest rate would go from 12.9 to 28.9%. The catch was I would not be able to use the card anymore if I did respond. This was fine for me because I am in the middle of paying off all my debt. Bank of America stated that they did not receive my response and jacked up my rate anyway. I have never made a late payment with this bank. I was outraged! 12/16/2008 I received a letter dropping my credit line from $10,000 to $6800. Take in mind my balance is $6200. Never made a late payment and overall have strong credit with very good income. This has dropped my credit score significantly to the point now where I can't even get another card to transfer my balance.

On October 13th, I needed to make a purchase on my Bank of America Visa card. I contacted them and spoke with a person named Andrew. I told him I would like to make a purchase and I asked what my limit was. He said that he would raise my limit due to the fact that I am a good customer. What he NEVER told me was raising my limit only for one month and as a result if the amount I charged on the 13th of October was not paid off by the 13th of November that I would be in serious overdraft and as a result, I would owe overdraft fees and would no longer be in good standing with the Bank.

I opened a credit card with MBNA four years ago, who promised me 5.9% interest for all transactions and that they would NOT raise the rate for any reason other than late payments. My MBNA credit card was taken over by Bank of America, who recently raised my interest rate to 19.99% without ANY reason on a $25,000 balance. When I contacted them, they stated it was within their rights. My minimum went from $350 per month to $750 per month!

I have recently lost my job and had a Bank of America payment due on November 30, 2008. On Sunday November 30th I called Customer Service to make sure that if I made a payment on the 30th before 5pm that it wouldn't be counted late. I spoke with a gentleman and he said, "Your payment will not be late if made before 5." So I made my payment. BUT guess what... I was CHARGED a $39.00 late fee. I transferred the money previous to cover the payment so I had to pay a fee for that as well. If I would have known I would have been charged a late fee anyway I would have just paid it the following Friday and just had the 1 late fee not a late fee and a transfer fee.

I have an FOP Grand Lodge Platinum Master Card credit Card issued by NBNA bank in 2004 at 4.9% interest. Since Bank of America bought NBNA, this bank has constantly tried to make me agree to accept interest increase in my agreement. In 2007, the bank wrote me twice trying to make changes to my agreement, but both times I wrote back (in a certified mail) rejecting any changes then or ever. Now Bank of America had increase my interest to 18.99% without any reason putting it out of my range to pay. They mention that a letter was sent to me in August and that I should had reject the changes then. I have a PO Box and I am the only one with a key and I always go through all mail. That is very unrealistic that after I refused any change twice before, suddenly they notified me about the changes in August 2008, and I didn't respond. Not true.

My interest rate on my credit card went up to 28.99% for being one day late using Bank of America's online bill pay. When I called to discuss it, customer service suggested I transfer the balance to the MBNA account which a zero balance for the past 12 months - they raised that interest rate to 24.99%! Customer service gave me the phone number to their rate department to request they lower it. Guess what the rate department did? Closed the account on me and rudely told me to go seek Consumer Credit Counseling! I have never defaulted on any debt and this will have adverse impact on my credit score.

In September 2008 the APR on my Bank of America Platinum Plus Visa card was raised from an accumulative 20.99% to 27.99%. I have a FICO of 720. The account has been open since at least 2000. The APR has increased at least 1 point every 2-4 months, bringing me from a 8.99% to 20.99% prior to the hike. I have not made a charge on this card for at least 6 months and am more than $1000 below my credit limit. I have used their auto payment features for years. When I changed banks, their online bill paying service removed the old bank account immediately while taking 30 days or more to add my new bank. This caused one payment to arrive late when I was unable to send it until after I learned they did not register my new bank account within the payment window. The excuse I was given was that I should have made a manual payment and not relied on their auto payment service feature. They eventually refunded my interest and restored my APR when I complained to the Better Business Bureau.

I am writing to you on behalf of possibly thousands of Bank of America credit card customers who are being forced to close their accounts or else face certain damage to their credit standing - which for many of us has taken years to establish. I have been a credit card customer in good standing with Bank of America for many years. In fact, I was a also good customer of the original card issuer, MBNA (subsequently bought out by Bank of America a few years ago). Having always paid my card in good faith, I was shocked to learn that Bank of America had determined that because of a recent audit of my credit report, they now viewed me as a credit risk. Not because I was ever delinquent on my accounts, mind you, but just because they thought so! I have always been a responsible borrower and have paid on time.

Others should hear my true nightmare. I was in a store and attempted to use my Bank of America Visa to pay. It was declined for the first time in 25 years. A week later, I got a notice that my $13000 credit limit was decreased enormously. This was no problem till I noticed it was lowered well below what I already spent through that card. I.E. I was well overdrawn. On top of that, my percentage rate went up to 23.9%. I am 70 and in good health and on a fixed income and the amount they wanted me to pay was more than 1/2 of my income to avoid overlimit and late charges. ($39.00 each month). It averages to about $20. Going toward my principal if I pay minimum payments. Since I was unable to pay This huge amount and would have also had to pay at least $220 over that amount to avoid the interest charge putting me overlimit again the next month.

I did not receive a bill in the mail and therefore missed paying a monthly bill. I was on a special program for 4.99% for 4 years. Because I missed this 1 payment - they upped my interest rate to 8.99%. I also received a letter from them stating that because of my non-payment that they have lowered my credit limit, and raised my interest and charged me $35. After I made the $700+ payment including late fee - I called to let them know I did not receive the bill and to see if I could get back on the 4.99%. They said NO - canceled both accounts and transferred me over to a credit counseling center. Of course I was left on hold and no one has called me back from there either.

The Bank of America increased my interest rate from 7.99% to 15.99% without properly informing me so that I could decline the increase. They claim they sent something in the mail; however I never received the notification. There is a balance of about $13k on the card. In my opinion any notification of this type should not be sent through the postal service. We have in the past received mail that was not even addressed to us, and I believe it is possible that this particular mail notification did not arrive at my mailbox. Banks certainly have no problem calling people on the phone when they want something. So in this case why didn't they call or send registered mail to assure that I was properly notified? My monthly payments are more than double what they were.

They raised my interest rate for no reason from 12.99% to 27.99%. According to them I have no late payments or any negative marks on my credit. They said that they mailed a letter out notifying me of this change and giving me the option to decline it. I never received this notice. I also conveniently never received my October 2008 statement which is the first statement that reflected this new rate. I paid the same amount I have paid every month for October only to find out that my payment was late since I had not paid the higher minimum payment as a result of the increased rate! They can't tell me that they sent this information to me. I have every statement on file from January 2008 to November 2008 EXCEPT for the October one! How convenient for Bank of America!

Never late on credit bill - Minimum due jumped from $44.00 to $76.00 in 1 month with no purchases. Cust. Srvc stated new calculation of payment due to help people pay down their debts? 1% of balance plus the monthly finance charge! I argued that the finance charge is already included in balance and you want another $27.00 on top of that? $54.00 a month in finance - up from $27.00/month? My APR is 6.9% - Locked in! This is now a 12.9% Apr? I was dismissed by a supervisor stating, I do not know what I am talking about...

I opened a BofA account with a Visa debit in July. I went to Asia on November 16. Prior to leaving, I went to my local branch to alert them of my international travels so they would not put a hold on my account for suspicious activity. I got to Japan. I tried to pay for a sushi dinner, and my card was declined. I pulled out my Washington Mutual card and it was accepted. The next day, I tried to pay for my hotel bill at the Intercontinental, and my card was declined. It was horrifying. My friend paid for the hotel. It was expensive.

I have been a customer for years, balance of $10,664, interest rate of 5.9%. They increased the interest rate to 20.49%. I called them to reject this and she said, "We want to see you reduce your credit limits." Seriously, by raising the interest rate and charging me more!!! I told this lady, "We are in the process of building a house and have a high limit on a Menards card for temporary building expenses and it closes when we close on our house!" She said, they just want to see us reduce our credit card limit. The balance on the Menards card is below $100. My complaint: THEY RAISE INTEREST RATES BECAUSE THEY WANT TO SEE PEOPLE LOWER THEIR LIMITS? How can they, when they raise the interest rates?

I have a balance of about $17000 with Bank of America. Even though I have a high balance with them, I have always paid my bills on time. In fact, I have an astounding record of paying bills on time and never have I defaulted with Bank of America. Recently, I realize that BoA readjusted my APR from 7.99% to 14.99%. They told me that it was within their right to readjust the rate however they wanted. Well, so I complained and begged them to lower my interest rate because I'm having so much difficulty paying my bills. Anyway, they agreed to lower it but then the following bill the rate was still at 14.99%. I called in and complained and they told me that they raised it back up to 14.99% because I used my card. Who the hell knew that I wasn't supposed to be using my card? They never said that they would raise my interest rate back up if I used my card again. The fact is, I didn't even use my card, it was an automatic payment from eBay for like 3 bucks.

An offer for 0% till Oct 2009 on an existing card. So I wanted to move line of credit from 2 other cards with the same Bank of America. They said I had to pay in full the 2 cards and would then move the credit limits from both cards to the card offering 0%. I did & then that took the credit limits away & kept the money. We are self-employed and make all our money in the summer months and budget our income to last till the next season. Now we have no $ and Bank of America won't give us the credit limits or our $ back. They are unwilling to help in any way even after numerous attempts. Please help. We have no $ to pay any bills or living expenses and won't have any income till the business starts up in the late spring of 2009.