Coursera is a global online learning platform that offers massive open online courses (MOOCs), specializations and degrees. Users can build skills with courses from universities like Yale, Stanford and New York University and companies like Google and IBM.
Overall Satisfaction Rating
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- High-quality video
- Free courses available
- Free seven-day trial
- Inflexible enrollment
- Some courses are pricey
If you want to learn a subject at your own pace, Coursera offers a wide selection of online courses, certificates and degrees at varying price points.
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The Refund policy is the worst...and they make no effort by blocking any refund requests on the mobile app when almost all other things can be down on the mobile app. This auto billing should send warning emails beforehand and allow for easy one click Cancellation. This is not fair and I will continue to give bad reviews. The tiny portion of the course That I used was bland and only mildy informative.
I can't speak to the course content because immediately I was turned off by the business practices of this supposed B Corp. I do web design for a living and I'm not a dumb person, but somehow I couldn't figure out their subscription plans and upgrades and got billed for something. I went back to try and find out why, and all of their policies state that they don't offer refunds. Everything that looked like a subscription was cancelled through my account notifications, and then I still got billed. There is no customer service available and searching for "request refund" takes you to a page where they say they don't offer refunds.
As a B Corp, I would expect much better. As an educational company, I would expect better UX/UI so consumers are not confused about what they are signing up for and have an option to cancel a subscription before being billed for it. You should clearly let consumers know what they are signing up for and what they will be paying for.
I resent the fact that in the middle of this course all of a sudden I am required to use Firefox--stop the course and take the time to download and set up this program. That's a waste of time and an inconvenience and should be indicated prior to beginning the class. Then WORSE THAN THAT is that I'm supposed to download documents from other people, Word and Page documents, which are unsafe. It's a bad practice, very dangerous, to randomly pull private documents into my home computer. I won't take any courses that are set up like this. But Coursera offers NO PLACE to send input or feedback like this. That's why I'm writing here.
Do not give Coursera your credit card info. This is how it works, you sign up for a program certificate which includes several courses. You get charged every month while you are taking those courses. Thing is, you can NEVER get your last grade. They do not have enough students for you to do reviews or to review your work. That is right, no teacher interaction, students grade each other. You pay, forever. Customer service is anything but. They are not helpful and your only recourse will be to contact your bank and a lawyer.
Be very careful of EVER giving COURSERA a credit card number! They will pretend you have a trial period and then automatically WITHDRAW $49 from your credit card EVERY MONTH, even with NO USE. Then, they will pretend that this is TOTALLY NON REFUNDABLE. Coursera is NOT A NON-PROFIT. It is yet another CA Bay Area company finding the newest way to take money out of your pocket. I WILL NEVER USE COURSERA AGAIN!
I took one course with Coursera, a C++ programming course through University of Illinois. The course was good, and though I thought it went a little too fast, I got an A in it. I enjoy programming, so it may have been too intense for someone who was struggling a bit. That's only one part of my experience though. A year and a half later, when I had looked into some further courses but not opted to take one, I got a call from a recruiter about a tech opportunity. I assumed a coding bootcamp I had recently graduated had referred me, but as I reached the end of the interview process and signed their contract, I found out that Coursera had been the source of the recommendation. I was shocked that a platform I had taken one class on 1.5 years ago had been so thoughtfully put together that I was put forward for an important opportunity while I was job searching.
I started working on a certification in the fall of 2020. I paid the monthly subscription fee. In late January 2021, I upgraded. When I went to submit an assignment, I was prompted to purchase again even though I had already paid. It was impossible to submit the assignment. If you can't submit your assignments, you can't get the certificate. I contacted Support. They said they wanted to refund my money. They said they didn't know when the issue would be resolved. They won't refund the money I had paid for previous months, and I invested time and money working towards a certificate that I can't finish because they don't know how to fix their own platform. Stay away unless you enjoy wasting your time and money.
It's strange that the project (both videos and web applications ) are not available. 11 thread about no access. We all paid for the course but cannot access. Message Ended Nov 9, 2020. No response from Abbie W. **.
Let me make this clear from the outset: the course content is very good. But, without the ability to communicate with the course administrators for questions, it becomes useless. I am reluctantly forced to cancel my course with Coursera.
Coursera's website is deceitful in its advertising. Everywhere it will say "Enroll for free", but then prompt you to create a profile and enter your credit card info. Once they have your info, they will start auto-charging you without regard. I would not trust them with your info, and they need to be more transparent in their practices.
Total rip off. Signed up for Coursera about 24 hours ago and already want to put my laptop through the wall. Horrible sound quality. Tongue-tied instructors, unable to put one complete sentence together. “Save note” function isn’t working, can only paste and copy from transcripts and of course, the course is non-refundable. After experiencing the disappointing quality of content and luck of support on this platform I don’t believe that Coursera Certificates are worth anything at all. Don’t waste your time and hard earned money like I just did. Might as well watch YouTube videos instead, at least those are better quality and free.
There is no refund policy. There was supposed to be a 7-day free trial and still was charged $50 for a course. Do not recommend. There is no way to contact them regarding charges and once a course has been started, you will be charged for it.
When the course includes peer review you can be stuck for weeks with courses even though you've handed in your assignments. It comes down to whether someone else is taking the course or not. Meanwhile, you're forced to pay the monthly fees to stay in the course. When contacting support about this issue they just suggested that I ask for someone to review my assignments in the course forum, which is pointless if no one else is taking the course.
The overall intent and quality of videos are good and excellent. The main problem with Coursera is they have very little feedback and cannot be contacted (at all in limited experience) for technical support. I took the reinforcement learning class to supplement some of my PhD research, the content is good and the exercises are equally well-thought out. However, work demands made me stop studying for about a month. When I tried to resume, all my programming was reset (I have tried troubleshooting this on my own to no avail). There is literally no way to get a real person to help you. Also, it is difficult to get help on programming exercises. There are better ways to learn in my opinion, with all respect.
I LOVE Coursera. I've taken dozens of courses and learned so much. And, it's free unless you want to earn a certificate. My favorite course was: "Hacking Exercise For Health. The surprising new science of fitness". Another good one is: "A Life of Happiness and Fulfillment". I also enjoyed De-Mystifying Mindfulness. There are so many courses to take in so many areas. Check it out. Go to coursera.org.
Coursera was extremely easy to use. I took their Intro to Psychology course and found it to be really practical and informative. The sections were easy to understand, the professor engaging and it wasn't a 700 step set up nightmare as I have experienced with other online courses. Given that this subject is applicable to so many workplaces and situations I would definitely recommend. Best of all, many of their free courses are very interesting and useful and the paid courses are not expensive. Give them a try!
It's a terrible platform, keep in mind you will pay monthly for this, and the website has a lot issues, the course I take the teacher didn't know how to explain properly and gave too vague explanation, neither I could contact them and ask for guidance, complete waste of time and money.
Coursera, is the best way to learn online. It is efficient. Many of the courses can be downloaded also and that helps a lot when travelling. The instructors speak clearly too and they make a lot of sense.
The variety of classes and professionalism of instructors makes this my favorite learning platform online. It is upfront on costs and time commitment needed to complete the courses. I have recommended it highly to my nephews who are learning from home.
Being in a dominant market and the other learning platforms are not as good for the time. They will put into absorbing the information Also influence on the way. I am determined to help people with the right education of the product and the delivery of network services is a great opportunity!!
User friendly platform. If there is technical difficulty the support personnel are very helpful in resolving the problem. A wide variety of Interesting courses that can lead to other jobs or for personal development
Coursera wasn’t the best courses platform. It was really bad and hard to go through things. I didn’t like it and whenever they said they had a free course I go check and feel disappointed every time so then I just stopped using and I personally wouldn’t recommend it to anyone.
The course was an intro to IT, which was the first of 6 classes which culminated with a Google certification in general information technology comparable to a CompTIA A+. The course pace was slow enough to complete in plenty of time, and not so much time you found yourself bored. The class was interesting, engaging, and I'd like to finish the rest when I can.
I don't have anything positive to say. I could do stuff like this free on YouTube. All this nonsense on Coursera is just that nonsense. I did not see any redeeming qualities about any of the courses whether free or even free trial okay. All the stuff can be found online in so many different places at no charge especially if one is a senior citizen so coursera you catch me was not worth it.
I liked the course, very detailed, instructors syllabus very detailed only thing, was it was a little difficult to go back to review. The course material was easy to follow, along with the instructor. Surprised at the ease of use.
I like how I can access the courses for free, and I have learned a lot from them. They offer certificates too, and the courses come from real universities around the world. Also there is plenty of options and categories to choose from.
Provides paced learning that is not burdensome. The courses are varied to provide comprehensive data on numerous subjects. The interim quizzes are course based and helpful. The educators are not intimidating or distracting. I learned a lot.
I signed up for a six week online course with the University of London. What I didn't realize is that the course was through Coursera. If you are considering a course through this company, don't do it. There is no way to contact them. There are technical issues with their site. I was not able to complete one module as there was an issue with the quiz. No one at Coursera could give me an answer to allow me to complete the test. The company has issues and I am not sure how legitimate they really are. Stay away from them. I wish I had looked at these reviews before I signed up.
I took a specialization on Coursera involving several courses. When I got to the final course, month after month, my last papers for this course had not been graded. Due to this adverse situation, I closed my account.
Criminal organisation that leaves no means of contact or feedback on its website, knowing fully well that it is out to defraud customers. I enrolled for a free course, was asked to enter my card details merely for confirmation that I was human and I did. Then I was billed £43 for a supposedly free course. A week later, I get a receipt for £38 by email. I have since requested for a refund but no reply after 3 weeks. This is the height of irresponsibility and I say shame to all the handlers of the company. I cannot actually believe it is owned by academics as purported!
Coursera Company Information
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- 381 E Evelyn Ave
- Mountain View
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- United States
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