Consolidated Credit

Consolidated Credit Reviews

4.8
1,890 reviews
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Consolidated Credit Reviews
4.8(1,890)

About Consolidated Credit

Consolidated Credit is a nationally recognized and certified credit counseling agency. We offer credit counseling, debt management services, debt relief and personal finance education.

Pros
  • Credit counseling services
  • Nonprofit organization
  • Free resources and information
Cons
  • Only works with unsecured debt

Consolidated Credit Reviews

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    2 featured reviews
    How do I know I can trust these reviews about Consolidated Credit?
    • 4,568,520 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 5 - 35
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 9, 2024

    We appreciate how you have been treating us. You have been very kind and helpful and have been assisting us out of a very difficult situation. Communication with us has been very clear and concise. We feel hopeful again! We will tell friends in similar circumstances about you! Thank you very, very much!

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    Verified purchase
    Sales & MarketingStaff

    Reviewed July 28, 2024

    Everyone was helpful. Just wish there was more upfront proof that everything is legit and not a scam. Hopefully everything works out. This would be an amazing program for a lot of people. I guess there is only one way to find out! Thanks.

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    Consolidated Credit
    Response from Consolidated Credit
    Dear Jonathan,

    We're delighted to be working with you and appreciate you taking the time to share your experience with us! We're glad to hear that you received the high level of service you deserve from our team. We also understand why people may be wary about whether or not our services offers the real help people are looking for. Our nonprofit has been in operation for 30 years and we've helped thousands. If you'd like to read other stories of success, you can find over 10,000 reviews with links to our public review pages here: https://www.consolidatedcredit.org/reviews/

    Verified purchase
    Staff

    Reviewed July 23, 2024

    I think they are the BEES KNEES. They are respectful of me, always kind & extremely pleasant. I have recommended several family members to them. They are the only way to go if you find yourself in a bind. I could not have done it without them. Thank you from the bottom of my heart.

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    Consolidated Credit
    Response from Consolidated Credit
    Dear Yolanda,

    It's our pleasure to be a partner in your financial journey and we're delighted to hear you've received the high level of service you deserve! Thank you for choosing Consolidated Credit and for recommending us to others!

    Verified purchase
    Contract & TermsPrice

    Reviewed June 15, 2024

    Consolidated Credit Solutions has been so beneficial to my spouse and I. After losing our jobs in the pandemic, we got in some financial trouble. Consolidated was able to negotiate payment terms for us and now we are just a few months from having our balances paid in full! With the steep interest that was originally tacked on, it was hard to even imagine digging ourselves out of the hole we unfortunately had to create just to get by. Thank you!

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    Response from Consolidated Credit
    Dear Orion,

    Congrats on nearly being done with your program! It takes time and dedication to get out of debt, but we're so glad to hear your success story. Thank you for having us be a partner in your journey and we appreciate you sharing your experience. If you recommend us to family or friends, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

    Verified purchase
    Customer ServiceStaff

    Reviewed May 30, 2024

    Someone recommended me this company to consolidate my bills, I called them and they helped me right away, they are very helpful and have a good customer service. Will definitely recommend to my family that needs help to consolidate bills. Thank you for the good customer service and for prioritizing and willingness to help people.

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    Response from Consolidated Credit
    Dear Riza,

    We're so glad to hear we were recommended to you and that you had the fast, helpful, and professional experience you deserve! We're happy to be part of your financial journey. If you do refer us to family and friends, tell them to give us a call at 877-987-3337! Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

    Verified purchase
    Customer ServiceStaff

    Reviewed May 1, 2024

    Consolidated Credit has been very accommodating since I opened my account. I appreciate it. Whenever I have a question they are always quick to answer me. Or when I have an account to add they are very helpful. Or a question, they always find the answer for me. Stay doing what you have been doing! It’s working!

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    Consolidated Credit
    Response from Consolidated Credit
    Hi Colleen,

    We're delighted to hear you've received the high level of customer service you deserve! Thank you for giving us the opportunity to be part of your financial journey and for sharing your experience. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

    PricePunctuality & Speed

    Reviewed April 22, 2024

    Fraud, that's all I can say. I got hit with late payment fees and was not helped at all. My credit has lowered due to not contacting creditors about creating this plan. Do not bother, it is more of a mess fixing than paying high interest rates.

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    Response from Consolidated Credit
    Dear Philip,
    We regret to hear that your experience has not been satisfactory or met your expectations. We do our best to push back payment dates or work with clients when possible, but need warning ahead of time in order to be flexible given the expectations that are set with creditors. We also explicitly work with creditors before a program is started and get them on board, however, a small drop in credit score can happen as the number of accounts open decreases or the average age of your accounts is lessened. Our debt management programs typically have a positive or neutral affect on credit and yours should rebound soon.

    We value you as a client and genuinely want to do everything we can do make your experience as smooth and enjoyable as possible. If you ever have questions or need additional support, please do not hesitate to contact client services at 877- 201-7780!

    Verified purchase
    Customer ServiceInstallation & SetupPunctuality & SpeedStaff

    Reviewed March 30, 2024

    Raymond was very helpful and provided me great options and explained everything very clearly! I am going to recommend a friend to Raymond that also needs help. My appointment was easily made and Raymond's call to me was prompt. Also the employee that walked me through the paperwork was very helpful and patient.

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    Consolidated Credit
    Response from Consolidated Credit
    Dear Garry,

    We appreciate the opportunity to be part of your financial journey and are delighted to hear you received the high level of service you deserve! We would love it if you did recommend us. Tell your friend to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

    Verified purchase
    Punctuality & Speed

    Reviewed March 25, 2024

    The process was fast and simple. I am satisficed with the service. I am very happy with the help I'm receiving. I will recommend Consolidated Credit to anyone who need help. I will try not get into this mess again. Thank you Carey ** and R. ** for your help. Thank you and GOD Bless.

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    Consolidated Credit
    Response from Consolidated Credit
    Hi Rebecca,

    Our teams try their best to make our process convenient, supportive, and effective and it's a treat to hear your experience reflects that! Don't forget that we're available if you have any questions in the future or want extra help. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 5, 2024

    CCS started out with a few issues. The payments they made to a few of my Credit accounts was Late, thereby Hurting my credit. I was extremely upset. But, since then, they have been making payments on time. I thank them for their continued professionalism. I only wish some more of my creditors would have let CCS help. Steven **

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    Response from Consolidated Credit
    Hi Steven,

    Thank you for sharing your experience. We regret that there some initial errors - while our teams try their best the background financial process necessary to begin our program are complex and occasionally do not go as smoothly as we would like. We also try our best to work with as many creditors as possible, but ultimately it is up to them on whether they are willing to enter into an agreement. However, we are glad to hear that since then things have been working smoothly and support has been able to provide you the help you need! If you ever have additional questions or need extra help in the future, our client services team can be reached at 877-201-7780!

    Verified purchase
    Staff

    Reviewed Feb. 25, 2024

    Everyone I have talked with were very kind and helpful. Each have knowledge of my account to assist me with my questions. I appreciate being part of Consumer Credit and I am finally getting to see true progress with my credit card debt. I would highly recommend your Company to my friends and family. Thank you for helping me with my credit card debt.

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    Consolidated Credit
    Response from Consolidated Credit
    Dear Melody,

    It's a treat to know that you received the consistently great experience we strive to deliver. We appreciate the opportunity to be part of your financial journey and are happy you're seeing real results! We'd love it if you did recommend us to others - tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

    Verified purchase

    Reviewed Feb. 20, 2024

    Thank you for always being pleasant, taking your time when answering my questions, and for giving me peace of mind while my debt was being paid off. It was so much easier going through this program and getting the help and guidance I need to eliminate my debt.

    Sincerely

    Joy **

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    Consolidated Credit
    Response from Consolidated Credit
    Hi Joy,

    It's our pleasure to provide the high level of service you deserve. We're happy to hear that our program reduced some stress and gave you a partner in your journey. Thank you for sharing your experience!

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 16, 2024

    Helped me navigate through a Western Union transfer for the first time and made it a very easy process. Congratulated me for paying off my balance and was overall a very positive and helpful person. Took only about 10 minutes from call to finish, very quick process with a short wait time

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    Response from Consolidated Credit
    Hi Talor,

    Congratulations on paying off your balance! We appreciate the opportunity to be part of your financial journey and are very glad to hear you received the prompt, helpful service you deserve. Thank you for sharing your experience! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

    Verified purchase
    Staff

    Reviewed Feb. 15, 2024

    Called about Credit One update. That was very nice. I paid the bill and we are done. Consolidated Credit has been a pleasure working with them. All the staff have been great to us and always have been polite!! If and when I need I will be calling them again.

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    Consolidated Credit
    Response from Consolidated Credit
    Hi Bruce,

    Congratulations on getting this paid off! We're always so happy to see our clients graduate and move on to their brighter future. Thank you for choosing us as your partner in this journey! If you’ve been happy with our service, please consider referring us to family and friends. Tell them to give us a call at 877-987-3337.

    Verified purchase
    PriceStaff

    Reviewed Feb. 14, 2024

    They have been extremely helpful getting rid of the high interest. Without them I would be spending the rest of my life paying off these cards due to the high interest. They are very easy to work with. Everyone is very knowledgeable and courteous. You don't feel like a loser or someone that just can't handle the bills.

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    Consolidated Credit
    Response from Consolidated Credit
    Hi Pamela,

    We're very happy to be able to reduce the burden of interest and help you reach your goals faster. It's also great to know your counselor treated you with the respect and empathy you deserve! Thank you for sharing your experience. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

    Verified purchase
    Customer Service

    Reviewed Feb. 8, 2024

    I am very pleased with the service I have been given and updates I receive. They have helped me consolidate the debt I have had and customer service is very helpful with any questions that I have. I would definitely recommend them to someone else who needed the help like I did.

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    Consolidated Credit
    Response from Consolidated Credit
    Dear Sharen,

    Effective programs and truly helpful customer service are our goals and it's a treat to hear that's what you received! Thank you for having us be part of your journey out of debt and if you ever do recommend us to others, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

    Verified purchase

    Reviewed Jan. 19, 2024

    It is a sigh of relief to be able to avail of CCSI services to consolidate my debts when all my other applications from lending institutions were turned down. This is indeed a fresh start toward working on being debt free. Moreso, I'm interested on the education and financial counseling that they also offer. A great program!

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    Consolidated Credit
    Response from Consolidated Credit
    Dear Enrique,

    We're happy to be able to assist you in your time of need and we look forward to seeing you achieve your goals! Our teams put a lot of effort into our educational resources and financial counseling and hope they can make a difference for you. Thank you for sharing your experience and having us be part of your journey.

    Verified purchase
    Price

    Reviewed Jan. 10, 2024

    I'm really glad my friend tell me about this. No I can have a peace of mind, I don't have to worry about high interest. Not be able to make my payment. I can take my time and make my payment on time. I'm glad I did find this program.

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    Consolidated Credit
    Response from Consolidated Credit
    Dear Tracey,

    It's great to hear a friend recommended us to you and we're so happy to help you as well! We're pleased to hear we've made paying down your balances easier and have reduced some of your stress. We're always available if you have any questions in the future or need extra help. If you recommend us to family or friends, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

    Verified purchase
    PricePunctuality & Speed

    Reviewed Jan. 7, 2024

    Consolidated has helped me get a handle on my bills and improve my credit score. It saved me a lot in interest and years on time. By combining all of the payments into one it is much easier to manage. Thank you for helping me get my credit back on track.

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    Consolidated Credit
    Response from Consolidated Credit
    Dear Laura,

    We're happy to hear about your success on our program! Thank you for sharing your experience and choosing us as your partner in achieving your financial goals. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 2, 2024

    I feel respected when I call for information about my account. The employees I have spoken with are the greatest not only with their knowledge and willing to go the extra mile to help with a problem, and they do it with respect to the customer. I have referred a friend and that friend also tells the very same about the employees.

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    Consolidated Credit
    Response from Consolidated Credit
    Dear Donald,

    We appreciate you sharing your experience and having us be part of your journey out of debt! It's a treat to hear you have consistently received the helpful and respectful service you deserve! Thank you for referring us to your friend, these personal recommendations mean a lot to our team and help others as well.

    Verified purchase
    Staff

    Reviewed Dec. 16, 2023

    These people are all about helping you out of a bad situation. They are always extremely nice and friendly (even when your bank takes funds out before deposits!). They are constantly checking to make sure you are good. And ensure you are happy with the work they are doing for you and your family. Thank you very much!

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    Consolidated Credit
    Response from Consolidated Credit
    Dear Deana,

    We're delighted to hear that you've been receiving the helpful, friendly, and consistent service that you deserve! Thank you for having us as part of your journey out of debt. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

    Verified purchase
    PriceStaff

    Reviewed Dec. 7, 2023

    Consolidated Credit Solutions was recommended to me by a friend. They are courteous and respectful. They have gotten me out of a financial pickle on three occasions and saved my bacon. Best of all, I can pay off my debt in a timely and reasonable manner without high interest and fees. Life is easier now with the help of Consolidated Credit Solutions.

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    Response from Consolidated Credit
    Hi Theresa,

    We appreciate the chance to help you achieve your financial goals! We're happy to hear you were recommended by a friend and that we've been able to provide direct assistance on multiple occasions. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

    Verified purchase
    Staff

    Reviewed Dec. 7, 2023

    At this time I am very glad to be with Consolidated Credit Solutions. They dropped my percentage rate quite a bit. To the point of almost 50 bucks a month. So excited. Very nice people who actually care about my goal of getting Credit score back to the front.

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    Response from Consolidated Credit
    Dear Lynn,

    We're happy to be part of your journey out of debt and are glad to see you're already seeing benefits from the program! Thank you for sharing your experience and letting us know you've also received great customer service. If you recommend us to family or friends, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 6, 2023

    Consolidated Credit has been great so far… Excellent customer service with great representatives! I highly recommend Consolidated Credit when it seems like the best place to turn to… That has been my experience! Thanks to consolidated credit, my direction is strengthening! I recommend this to people who are having a hard time with debt!

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    Response from Consolidated Credit
    Hi Jennifer,
    Thank you for sharing your experience! We're happy to be able to help you achieve your financial goals and are glad you've had the great customer service you deserve. Please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else:
    Facebook - https://tinyurl.com/a5d3rs5y
    YouTube - https://tinyurl.com/55whhtk2
    Instagram - https://tinyurl.com/yv5j3rka

    X - https://tinyurl.com/yckxz84w

    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 3, 2023

    I have had a very easy and pleasant experience in paying and lowering my debt thanks to your company. Consolidated Credit has helped me a lot. I was able to get an affordable monthly rate to fit my budget and I am just about debt free. It has been a very smooth process since the start of my first call to you guys.

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    Response from Consolidated Credit
    Dear Olivia,
    We're very pleased to hear you've had good experiences with us since the beginning of your program. Congratulations on almost being free of debt, that's fantastic! We can't wait until you officially graduate. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to a family or friend, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts:
    Facebook - https://tinyurl.com/a5d3rs5y
    YouTube - https://tinyurl.com/55whhtk2
    Instagram - https://tinyurl.com/yv5j3rka

    X - https://tinyurl.com/yckxz84w

    Verified purchase
    Customer Service

    Reviewed Nov. 3, 2023

    Great customer service and Thank you so much. Thanks again. You guys have worked with me through my hard times and I love you guys for it. Thank you so much. I am waiting for some accounts to go down a bit so I'm just being patient. That's it and will try to keep up on the payments as scheduled.

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    Consolidated Credit
    Response from Consolidated Credit
    Dear Andre,
    We're pleased to be able to make a positive difference for you and help you through the difficult times. We are happy to be your advocate and are always available if you have any questions or need additional help! If you recommend us to a family or friend, tell them to call 877-987-3337. Stay connected with us on our social media accounts:
    Facebook - https://tinyurl.com/a5d3rs5y
    YouTube - https://tinyurl.com/55whhtk2
    Instagram - https://tinyurl.com/yv5j3rka

    X - https://tinyurl.com/yckxz84w

    Verified purchase
    Sales & Marketing

    Reviewed Oct. 31, 2023

    I started with Consolidated Credit 4 yrs ago with over $14,000 in credit card debt; in 5 months it will be 0. Consolidated credit educated me on spending; managing money and just how to handle finances; after I pay off all debt I would like to do a commercial for them (real testimony).

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    Response from Consolidated Credit
    Dear Charles,

    Congratulations on being so close to finishing your program! We're very happy to hear we not only helped find you a program that allowed you to pay down your debt, but also assist you into the future through education and creating good financial habits. We're grateful to have been part of your journey. Thank you for sharing your experience!

    Verified purchase
    Staff

    Reviewed Oct. 25, 2023

    When I first started this program, I was skeptical about it...thinking it was another loan program. However after investigating it and talking to your employees I was proven wrong. Your staff did a great job to get me a good program and helped me save a great deal of money. It was enough to allow me to close the account several months early. Thank you.

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    Response from Consolidated Credit
    Hi Michael,

    It is great to hear that you were able to pay off some accounts early, that is a great result! We appreciate the opportunity to help you and make a positive difference in your finances. Thank you for sharing your experience!

    Verified purchase
    PriceStaff

    Reviewed Oct. 17, 2023

    Four years ago I was buried under $15,000 of credit card debt with interest piling up and seemingly no way to dig myself out. Then I found Consolidated Credit Solutions and they changed my life. Now I have less than $5,000 in credit card debt and interest rates as low as you could imagine. I refer all of my friends and family in the same situation I was in to Consolidated Credit Solutions. The people who work for this magnificent company are saints for what they do for their clients! Credit card debt is the one of the biggest diseases that plagues the American people, and Consolidated Credit Solutions is THE CURE!

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    Response from Consolidated Credit
    Hi Christopher,
    Congratulations on your progress so far! Paying off $10,000 in debt is no small thing.

    We are very happy to hear about your success and are glad your interest rates are very low. Thank you for choosing us as your partner in getting free of debt!

    Verified purchase
    Staff

    Reviewed Oct. 12, 2023

    Jeff (because I am so upset about losing my beloved, I caught his name short) was very helpful and informative in what I have to do to report my husband's passing on Oct. 6 2023. I needed to know what documents to send for processing his claim and to update my information for contact. He is handling a good part of this for me once I forward or mail the Death Certificate and our Marriage License. I do not have a fax so do have to post it as soon as I am able to go out to the post office in town.

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    Response from Consolidated Credit
    Dear Mary,

    We're extremely sorry to hear about your loss and can only imagine the pain and difficulty you are enduring. We are happy to do everything in our power to assist you during this time and are only a phone call away if you have any more questions or need anything else.

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    Consolidated Credit Company Information

    Social media:
    Company Name:
    Consolidated Credit
    Company Type:
    Private
    Year Founded:
    1993
    Address:
    5701 West Sunrise Blvd
    City:
    Fort Lauderdale
    State/Province:
    FL
    Postal Code:
    33313
    Country:
    United States
    Website:
    www.consolidatedcredit.org

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