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Last night at 8:45pm I received a phone call from them where they left a message that I couldn't understand! So I call them back this morning and spoke to Rebecca **. Started out ok, then she ended up hanging up! She explained to me I owe a payday loan taken out in 2011 for $400, which now is $1240 due. I asked what company is this from, an account number and a phone number for them, said can't help there. They are mediating this AND IF I DON'T PAY I'M GOING TO COURT! I need to pay now or I will have legal problems! Wanted me to pay $250 + $10 fee service now and give them my credit/debit card info so they can start services.
When I explained I don't give info out unless I have info in my hand and investigate things because I have not received any info before. Told her I'm on hardship/disability and she said well I need to pay or else! Then I asked for her company info and her name, she gave it finally and then hung up on me!!! Is this a scam? Is this legal? NOT RIGHT AT ALL WHEN AT LEAST I WAS CALM AND ASKING HONEST QUESTIONS FOR MY INFO AND PEACE OF MIND BUT GOT NOWHERE!
I have been receiving calls from this company that will not stop and they are looking for someone that has a similar last name as mine. After some research I found that that person lives in Arizona while I live in New Jersey. I gave them that information, but they still keep calling letting the phone ring two or three times, hanging up and then calling back. They do this a few times a day. The law should allow it to make it very easy to file harassment charges to companies like this!
United Recovery Systems called my father looking for me. My father has nothing to do with any debt. I called URS back, was VERY polite, explained that I am not disputing the debt, I simply was requesting that they send me notification of it in writing as I had not received anything. They refused to legitimize any of what they were telling me. When I asked if they had a website I could look at to verify that the company was on the up and up I was told the website was down so they couldn't give me the web address. Absolutely every question I asked was sidestepped and unanswered. This company is collecting on debt that they refuse to legitimize. If I owe the debt I am happy to pay it but they will not give me any information and are now threatening legal action.
I received a call this morning from my sister. It appears that United Recovery Systems is now calling my 89 year old Mother who has progressive senile dementia about a debt that I owe to Fifth Third Bank. My Mother has nothing whatsoever to do with any of my debt; her name does not appear on this credit card or any other credit card that I have. I am in a health crisis right now dealing with severe lung and heart diseases which has caused great hardship to me financially. I have no other income into my home but my own, and with my medical costs skyrocketing, I had to make a choice -- pay credit cards and go without medical care, or get the critical medical care that I need -- there was no choice to make -- my health comes first.
I was shocked to find out that they called my Mother and asked her if she was Janet ** to which my Mother responded "yes," and proceeded to ask her if she had a daughter by the name of "Barbara **" to which she responded "yes." My Mother is not my keeper, and this company had better cease and desist from further harassment of my Mother, Janet **, about a debt that she has nothing to do with, or I will file a lawsuit against them; in fact, I may now call an attorney as this United Recovery has over-stepped their bounds in the collection of a debt. It appears that this company is notorious for doing this, per reviews I have read.
There is no other name connected with my Fifth Third Bank credit card but mine, Barbara **; not Janet **. If any other member of my family is contacted with the name of **; ie my Brother for instance this company will be toast. How dare them contact family members who are not listed as users, etc. of this account!! There needs to be a stop put to these types of fraudulent business practices!! United Recovery has been calling my house several times a day, but I have not been able to address this issue due to my critical health problems; but this does not give them a right to start to contact innocent family members. I do not have an order number, as I have not received any letters from them, only phone calls!!
It is tiring the phone calls over a debt that is closed. We traded in a lease vehicle months early because we needed a bigger vehicle to carry a motorized wheelchair. A work injury forced me to retire at 37 and after too many operations I can't walk much anymore. We paid what the car company what they quoted was owed. One year later this company starts calling saying I owed all these misc. charges. I was threatened with a court case and notifying credit companies. They asked for all this information on 1st call which I wouldn't give. They wouldn't tell me who and what they wanted without it. They hung up.
I checked my State and Federal laws on collection and the internet on rights and dealing with them. If you make any attempt to pay debt with them you lose certain rights. Check the Laws. The constant attack to get you to agree to pay something with them, even changing the price you owe. They kept calling all hours every phone possible.
I told them I'm on Social Security and can barely live now, that "I can't tell you if I can send you even $5 dollars." Plus I'm contested that I owed anything. On my Credit History it says the car has been paid off and account is closed. Still they called because they have nothing to do with that. After the constant barrage of calls and threats of Court action I told them "Let's go." In my State, Social Security can't be touched by them.
The thing is they make money by getting people to pay disputable debts. They have a host of threats and tricks to get you to agree and pay something. The minute you agree or pay a $1 you admitted to owing the money. Search for YOUR RIGHTS and what the COLLECTIONS Agencies CAN and CAN'T DO!! Good luck.
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I recently have been receiving calls from this company telling me that I owe $60.00 to a music company for a rental of a clarinet 4 years ago. One, I owe nothing, it was a rental through a contract that my daughter's school had with a local music store for rentals of instruments used by the music teacher. My daughter played for a few months then lost interest and I returned the clarinet and monthly payments for the rental ended. United Recovery Systems called telling me I owed for several months for the rental. That is impossible. I dealt with the rental store at that time personally and I had returned the clarinet and I was paid up in full. I never missed a monthly payment.
At that time I dealt with the store at a regular basis. I had bought my son a guitar there and I never was asked for any money owed. I think this company is a scam. Somehow they are getting information on customers who either were on a payment plan or a rental of some sort contacting them and scamming for money. They are very rude and nasty. I tried contacting the music store for information on what's going on, and they are no longer in business. How convenient for URS! I am reporting them to the BBB, what they are doing is illegal. No collection agency has the right to harass customers. I have call blocking on my phone and so far, I blocked two of their phone numbers from calling me. The person trying to contact me is Robert ** when I tried to explain that I do not owe them any money and he threatened to put this bad debt on my credit report and abruptly hung up. They're all a bunch of idiots who picked the wrong customer to harass.
So I have been receiving phone calls from the United Recovery Services person and I keep never being able to answer the call because they call when I am at work. When I attempt to call back when I get home, I am informed that the person I need to talk with has gone home for the day and conveniently so has all the supervisors. So because I have not been able to reach them, they called my Brother on his cell phone. What an invasion of privacy considering he is NOT associated to the debt. Whenever the representative leaves a message, I am never informed of what the debt is for or how much I owe. I tried to call them today at 1pm PST which would make it 3pm their time and was informed yet again that the representative I need to talk has gone home for the day. So they harass my Brother and then when I call them back they are gone for the day. Such great customer service.
Was shocked when I had a family member called me at 8 AM in the morning informing me that United recovery systems had contacted them about a legend debt in my name. When I called them I spoke with a Charmis **. She explained that I had a outstanding AMEX debt and was aggressive about me paying it right then and there. Explain to her that I would have to contact AMEX because this was the first I heard of this. Somehow the account became delinquent in 30 days but was able to pay the full amount that was due with AMEX pay by phone which reflected in my checking account.
I sent them a certified letter stating that nothing was owed to them but they were calling me daily. Finally had enough and called Miss ** from which she still was claiming that I had to deal with her. She stated that United recovery was not a collection agency from which I cut her off, telling her she was a liar and I ordered her to stop calling me. They are the typical lowlife debt collectors will lie and say anything and be over aggressive to get to your money.
Harassed my parents and family over a debt I was slowly, but steadily working to pay off. Called over 10X in 3 hours demanding to talk to me. I have not lived with my parents in over 10 years as I am an adult and they do not know anything of my business or my finances. This put everyone in an awkward position. Also called my place of employment ending in disciplinary action for me. Over 20 calls in a week from these people on my personal cell phone as well. This is not an encouragement for me to pay this debt. This just makes me angry that THIS is where my hard earned cash is going. Debbie ** needs to lay off.
I was told I took out a loan from a payday loan. Which I never did. Now threaten to be arrested and prison time.
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- Formerly Named:
- United Recovery Systems