Client Services, Inc. Reviews

I received a call from this agency regarding my ex-husband’s debt, which I have no connection to. When I called back to ask that they stop contacting me, the representative was extremely rude and unprofessional. She insulted me, saying I “sounded stupid,” yelled at me, and hung up. When I called again, I was repeatedly disconnected. I eventually called from my husband’s number and asked to speak to a manager but was denied.

We got a call today saying we owed 2600 but they would accept 600 to close the debt. I asked for a legitimate business address or email address and they hung up. I call back to get the information and the "representative" became abusive. I stated that it sounds like a scam. The "representative" said my spouse of nearly 30 years must have taken out the loan so she could be with someone named Bob. I will continue to call them hourly until I get resolution. Let's see how they enjoy the game.

My experience: For weeks I’ve endured a relentless barrage of calls—sometimes twice in a single afternoon—yet the Fair Debt Collection Practices Act (FDCPA) is crystal-clear: harassment and repeated calls intended to annoy or abuse are illegal.¹ Worse, each time they phoned, the agent refused to give a name or company address, another FDCPA violation (§ 807 & § 809). When pressed, they still wouldn’t identify the original creditor—a requirement under both the FDCPA and the Fair Credit Reporting Act (FCRA)—and they left voicemail messages devoid of the “this is an attempt to collect a debt” disclosure. Strike three. Why their behavior flunks basic compliance.

This company sent me a letter stating I owed money to them from Capital One. I paid off the account in 2020. I spoke with them today (3/12/2024) and they stated they're not with Capital One anymore. I then repeatedly ask them about their company and they hung up on me. I called back a couple of times and they didn't answer. Be aware of this company because they are taking people money!

I do not owe money. I have received daily calls from this company threatening to have me arrested for fraudulent check writing. I have returned calls, advised they have the wrong number and continue to be advised I will be arrested. I tried to explain they have the wrong number. I have been threatened with federal prosecution. I have been threatened that the call in recorded and I will lose my employment unless I cooperate with them and pay them now. I do not owe this company money. I have not written any bad checks. They have the wrong number. Threatening to have me arrested is a crime in and of itself. I have been a court witness and know what this company is doing is a crime in and of itself. Stop threatening people.

Received letter claiming debt that is not owed would be settled at lower amount. I knew it was a scam because it was my name but work address. I called them and they could not provide any information about the alleged debt, they insisted that they needed my Social security number to go any further. I called several times and even spoke with a Supervisor. I informed each of them that I owe nothing, and that they are just preying on the elderly and naive. Total Scamming Scumbags!!!! Where are the authorities on these people?

CCS is a company that usually hurts its customers. They managed to steal $7,000 from me when their intention was to steal $13,000 if I continued to believe their lies. Before signing a document with CCS call my pharmacy and I will send you the contract I have so you can decide for yourself. Generic Pharmacy - Pompano Beach, FL.

Calling Client Services to make my monthly payment NEVER goes smoothly. Their reps are obnoxious, incompetent and incapable of conducting themselves professionally. This morning, after being transferred three times and having to give my info three times, I spoke to Kiana. She quickly got out of line and when I told her to take my payment, she hung up on me. Then I spoke with some Asst. VP Mike ** who also gave me major attitude. He kept suggesting I use the website to make my payments but you can't do that without a reference number and I've never had a reference number. As I told him before I hung up on him, the employees' parents must be very proud of their relatives working for this low-life debt collector.

The phone call started off rude, the agent insisted I pay the full amount of my credit card which I am unable to do. I am a college student and I am doing my best. She persisted to say I am not making big enough payments that matter! She had a very condescending tone, alerting me I have no options and need to have someone pay this debt off for me. Her name was TAMMY!

Did not identify selves per FDCPA on voicemail or return call. Has failed to respond to debt verification letter as well. This company is notorious for this kind of behavior. A lawsuit will be filed tomorrow to address this.