AARP Chase Visa Reviews

While making a transfer from one credit card to AARP chase credit card to take advantage of a low interest promo, chase sent a check to the first card but with incorrect account! Now, I have the exact same account on both cards. They insisted I entered the incorrect account number therefore, caused the check to go to another account. These are from people who can't spell my last name when I recite it to them. Now, they want 30 days to investigate. By then, the promo will be over and the interest will be for 2 cards with same amount. All I get from them is "but you don't understand sir" **! I do get it! These Pakistanis and Indians who doesn't speak English do not understand me at all.

I know what my expenses are when I put them on credit cards. I also know when I have cancelled something long before it would go on a credit card. Chase however, does not recognize this (Chase AARP Credit Card Services). Stupidly, I looked at some programs that are supposed to improve your computer. They were supposed to be free for 30 days before they are put on your credit card. It was a big lie. When I received the statement from Chase, there it was, blaring me in the face. I immediately went into action to remove this mistake, since when I put the program on the computer; I removed it the same day. Later, in an article in Women’s World Magazine, I found out that these were scams. I have sent letter after letter to Chase with no results. Please help. I don't need this in my life.

I too have had a problem with my Chase AARP Visa card recently. I have used this card quite a bit over the years, mainly because of the 8.99% interest. I have not used the card in some time, because I was saving it for an extended vacation trip. I have paperless billing, and hadn't read the fine print in a while. Lo and behold, my rate is not 14.24%. I've never been late. And several times, I have paid a high balance off in full before the due dates. When I contacted the on-line customer service area, I was very unhappy. I explained that I wanted to use this card for my 2-month cross country trip, but I wanted the card back at the original 8.99% rate. They contacted me later that day and said that they were unable to offer me a lower rate at this time. Not only that, but we found that the blank "use anytime" checks that were supposed to be 0% interest came with all kinds of hidden finance charges on the monthly bills.

History: I did not get a bill and I was told I was liable. The due date is July 23, 2010. Chase cashed my check on July 12, 2010 for an amount $230 via my handwritten note. Everything is okay but I get calls and they are denying that they are calling me. My caller ID does not lie. Today, I got calls from 407 on August 9, 2010 at 2:22 pm, 2:53 pm, 7:30 pm and at 7:42 pm. I called 800- and I was told that there are no records that someone called me. I called 407- and was told that I dialed an 800 number and no one called me. My caller ID is clearly marked Chase 407. I want to add that I am a communications technician for AT&T. My job is traps and traces that I have been doing for over 8 years. This is a continual phone harassment to me for a bill that Chase put into the incorrect account. Again, I was to stress that my check was cashed on July 12, 2010 when my due date is July 23, 2010.

AARP Chase Visa users, hold onto your wallets! The new rules have all changed. After the crazy rate increases and justified complaints, reform legislation has foisted a whole new set of unregulated and permitted fees on the credit card user. Paid off your Chase card balance because of the high interest rates? Now there's a $ 1.00 minimum interest charge per month (Read that as $ 12.00 per year for the privilege of having AARP's logo on your Chase Visa card). This is roughly equivalent to interest on a $60 balance each and every month, plus added nuisance fees for any additional way they can charge a fee. AARP is doing a disservice to its members unless it negotiates the best Credit Card offer in the industry and maintains that position.

I am writing this email to inquire about Chase National bank to proudly continue to use AARP logo and they just recently raised interest rates by over 5% and charges hidden charges regardless whether you pay balance in full or not. I have other credit cards and they are 5 % cheaper on interest than Chase. In fact, all major credit cards are cheaper. So what is my benefit to use or belong to AARP any longer? Chase is only ripping the elderly people off and they are suppose to be helping them.

doubled my rate for no reason. Other than they could, I have never been late and always pay more than I have too. When I contacted the company, they talked to me as if I were a second class citizen. My family and I will stop doing business with aarp immediately--home, auto, life and credit card! Let's all join together and bring them down. Stand up, America!

I had a Chase AARP card. On the 9th of Feb, I paid the card off completely. Two weeks later, Chase billed me for interest during that two week period and charged me $10.93. I had closed off this card because of their interest and billing practices and this must be their last parting insult. Chase is a ripoff artist. I think Chase should be prosecuted for unlawful and unethical practices

Yesterday, I received a new billing from Chase with a late charge of $39. I immediately called them and tried to talk to someone who could help me to reverse this charge. I have been a cardholder for years and never pay late. In fact, I pay early and pay extra too. This bill is for a special offer from them for 2.99% until paid off. I owe now approximately $2900. I pay electronically, however, the billing for last month was very late in getting here. I always send the payments within 2-3 days after I receive them. The bank sent the payment the same day it was due, Tuesday the 14th; however, it was not posted to my Chase account until the 18th, which was 4 days later.

We have never been late on a payment and paid more than the minimum. In April 2009, a Chase rep called to promote their rewards service and said they would like to be our primary credit card. We asked if there was a cost, no, then we agreed. We didn't get a bill in May. My husband called and was told that we had requested an electronic bill. No, we never did that and no one ever advised us that we were being changed to an electronic bill. Chase said, "We e-mailed you the bill." I looked for it and found it in the more than 350 junk e-mails. We gave the Chase rep our bank account number to have them take the payment directly from our checking account. She said she didn't need two number we gave her. We waited for the amount to clear our bank but it wasn't showing up. We called Chase and explained the whole thing, gave them the bank account number again. They said it would take a few days to clear the bank and check of it to clear the following Monday.

I do not have an AARP card. I have a credit card for personal use. I have no balance on my account. I received two pieces of mail today: one telling me my card would be closed and another with four blank checks encouraging me to make a charge on my account.

Chase raised my APR to a whopping 25.99% because I was late 4 times. One time WAS my fault (6 days); however the other 3 were a matter of the bill being paid online on-time, but not posted until the following day (or over the weekend). The prime is around 4%! AARP endorses and markets this card, and has the guts to say that they advocate for retired persons? When I called Chase they assured me that was the lowest rate that we can offer you at this time. I asked for a supervisor, got her, and was fed the same line. When I asked to go further up the chain, I was told that her supervisor does not take phone calls! What regulatory agency is there? If AARP does not step up, then I am going to use my very big mouth to spread the word about their endorsement of a predatory credit card. Consequences: $209 minimum payment, no charges for the month, and the interest portion is $138!!! This is over 50% of the payment!

We have been with this Bank for over 2 yrs and we paid late for one month and when I got the statement they raise the APR to 25.9%!!! With no notice, they say they can change it as high as 28%. And on top of that they are adding $35 late fee. We are now owing 1000 dollars. To me this sounds illegal.

I have been a card holder with Chase AARP for a number of years. They claim that they received a late payment on the account which was mailed on time and well in advance. They assessed a $29.00 late fee for what they claim is a payment received 2 days late. This seems to be the norm with Chase; they pulled the same bad practice with a Circuit City account a year ago, claiming all kinds of late charges.

I became ill last summer and was hospitalized. My credit card payments fell behind. As soon as I was able I made arrangements to pay off the bad debt. The AARP asked me to authorize automatic withdrawals from my bank account in October and I authorized payments for 4 months. I assumed the account was closed satisfactorily. My assumption was reinforced by the fact that I have not received any written communications from the credit card company since I authorized the automatic payments by phone. I changed my phone # but not until in May 2007. My address has not changed.