Stanley Steemer

I had Stanley Steemer return today to touch up a couple of spots that I felt were not cleaned well on their first visit. Today's tech educated me that lighter color carpeting is more difficult to get clean. Although all the other carpet is the same color all stains were removed on the first visit. He pretreated the two areas and waited a few minutes before cleaning the carpet. I am somewhat pleased with the results.

Stanley Steemer cleaned my ductwork and did a fantastic job. They were thorough, and very professional. I will definitely call them again. I’ve also used their carpet cleaning services and received the same great results. You can’t go wrong hiring Stanley Steemer.

Our service tech {Quinten} was Excellent. Very pleasant. Answer our question and let us know where he was starting. WILL ASK FOR HIM AGAIN. Hardworking Technician. Was Careful with all of our furniture. Thanks for your service.

This company scheduled quickly and showed up on time with a very pleasant and professional employee (Jeremy). My area rugs and stair runner were cleaned thoroughly and to my satisfaction! I would definitely recommend Stanley Steemer for this service and will use them again.

If I could give 0 stars I would. I hired Stanley Steemer to clean my hardwood floors and kitchen tile and my floors looked the same after they left. They came again and sent someone out to verify the floors and the guy that came out also agreed my floors looked a mess. The manager in the Alexandria store threaten to take me to collection for refusing to pay because I wasn’t satisfied with the service. If your own Technician standing at my home verified the floors was not cleaned properly, how can you asked me for payment. Please don’t hire Stanley Steemer. They are in my opinion a rip-off company who have inexperienced workers.

These guys absolutely destroyed our ducts and vents. Without permission, they cut a huge hole in the duct, left it taped when they finished the jobs and now the entire thing is blowing air everywhere aside from the vents. It almost ruined my entire AC system. Do not deal with these amateurs.

I have a $150 carpet cleaner than does a job that is ten times better that what Stanley steamer did. Very disappointed with their work. You would think a commercial cleaning business could do a better job than a cheap carpet cleaner. Would not recommend and will never use again. Your better off doing it yourself with a cheap carpet cleaner

I had scheduled an appointment with Stanley Steemer. After waiting 4+ hours, they arrived and said they couldn't clean my sectional because it didn't have fabric tags on it. Would have been nice to know prior to scheduling an appointment - should have been a question online. Never will use them in future.

I have had three appointments to have area rugs cleaned in my home. Technicians arrived and claimed they couldn’t park close enough and left. I’ve been told by one they have a portable cleaning device but it doesn’t work. The dispatcher knew in advance that I live in center city Phila. If they cannot work in a city they should not schedule jobs there.

These friendly and polite young workers with very little experience seem reliable, but neither they nor their management will own their failings & cover-ups when they know that they have stained and damaged your natural fibers upholstery & nylon carpet. Instead of being forthright & forthcoming, they immediately become unavailable via phone, then later lie to deny their own speedy workmanship with their own reckless use of Stanley chemicals and their own personal chemicals. Though, they remain friendly & polite, they speak only to reframe your complaint and accusation into what they claim it to be. And that's when they twist your words to document that you "...would do business with them again." And that's how they end their Steemer transaction with you.