Stanley Steemer

I had Stanley Steemer return today to touch up a couple of spots that I felt were not cleaned well on their first visit. Today's tech educated me that lighter color carpeting is more difficult to get clean. Although all the other carpet is the same color all stains were removed on the first visit. He pretreated the two areas and waited a few minutes before cleaning the carpet. I am somewhat pleased with the results.

Stanley Steemer cleaned my ductwork and did a fantastic job. They were thorough, and very professional. I will definitely call them again. I’ve also used their carpet cleaning services and received the same great results. You can’t go wrong hiring Stanley Steemer.

Our service tech {Quinten} was Excellent. Very pleasant. Answer our question and let us know where he was starting. WILL ASK FOR HIM AGAIN. Hardworking Technician. Was Careful with all of our furniture. Thanks for your service.

This company scheduled quickly and showed up on time with a very pleasant and professional employee (Jeremy). My area rugs and stair runner were cleaned thoroughly and to my satisfaction! I would definitely recommend Stanley Steemer for this service and will use them again.

I see all the negative reviews about Stanley Steemer on this site, so I thought I'd give them a kudos. I live in Dallas, GA and called them out yesterday. I have old carpet in my apartment, Mgt would not clean it, so I made an appt with Stanley Steemer. Came out same day, on time, technician was very nice and knowledgeable, great job, decent price! I am pleased, and now can breathe a lot better, musty smell gone!

I had Stanley Steemer to clean 10 cushions on outdoor furniture. After it dried there were still many spots and water marks. I called the local number for Deer Park, NY where the customer service rep was attentive and promised the Manager (John) would return my call. It has been a week. I called 2 more times, needless to say John never returned my calls, but I was able to get most of the spots out with Resolve. What a total waste of money. I suspect the manager runs a shoddy business!

Stanley Steamer engages in a deceptive business practice that I find deplorable and feel like people should know about BEFORE making arrangements for cleaning, rather than at the time of service as I did. I was quoted a price to clean an upholstered loveseat and two chairs. Upon arrival, the technician informed me that I needed to spend an extra $100 for an enzyme treatment, or the furniture would grow bacteria and smell like mold/mildew after the treatment.

Terrible. Experience. We learned today that one hallway counts in fact as two hallways and one set of stairs counts as two sets of stairs. Believe me. Just because the stairs from living to basement (14 steps in total) are not curved (that is, there's a landing between them), they count it as two staircases. After many years with OxiFresh, I regret having ever changed (mainly because their lack of availability). Scammers. The web site doesn't explicitly tell you any of their constraints, I am guessing it's all in the fine print, hidden behind their "Terms and Conditions" link, which I haven't read. Probably my fault. Also it's the FIRST TIME EVER, that a carpet cleaning company has ever told me that my basement counts as two rooms. EVER. Scammers.

Water problem in basement. Came and set up fans, etc. Said it would be a low cost and not enough to turn into insurance. Technician didn't really have any info on the charge. Got a bill and way more than anticipated. Tried to call and get breakdown. No call back.

Had a oriental cleaned...still have spots on it, company never left a message or called back… I called Mari several times. I do not recommend their service…. I’m still waiting!! I contacted the main office again. I am still waiting.