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Toyota Prius Reviews

Maintenance costs may outstrip fuel savings

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About Toyota Prius

The Toyota Prius is a full hybrid electric car that debuted in 1994. Read more Toyota reviews to learn about other models.


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Toyota Prius Reviews

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    Page 5 Reviews 380 - 530

    Reviewed March 7, 2011

    I have a 2008 Prius (purchased in November 2007). Overall, I am very pleased with the car. I did not have any accelerator problems. I do, however, have a persistent issue with the headlights. They will turn off for no apparent reason. Whenever I notice it or am pulled over for it, all I have to do is to turn the lights off and back on and the lights come on again, sometimes just for a little while, sometimes for the duration of the drive.

    When I brought this to the dealer's attention during a scheduled maintenance visit, I was told that it would cost me $600 ($300 per light) to replace the defective lights. That they are defective is not my doing. The fact that they will come back on when the light switch is toggled indicates that the bulbs are not out. This is a manufacturer's defect that should be covered by Toyota as a recall item!

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    Reviewed Feb. 19, 2011

    There was cold weather that time. The car was not used for a few days. I attempted to start it. All lights light and some blink. I cannot shut the car down. I checked the battery voltage (12 volt battery) and found it quite low, 5 volts dc. The consequence was that because the system did not accept attempts to shut down to prevent further damage to the battery, it runs it all the way down, the worst thing for a lead acid battery in cold weather. The Prius may have a part that requires more battery in cold weather as this has happened a number of times. The dealer said it needed a new battery. I design battery chargers. I knew it was not bad and continued to use it for several more years.

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    Reviewed Jan. 27, 2011

    My first experience driving my Prius in the snow here in CT has been very disappointing. Tires would just stop spinning entirely, leaving the car totally disabled. Not only is this a problem for the driver, but is potentially very dangerous depending upon where you get stuck. Fortunately, some people pushed me until the car was on firm ground again and I could continue. This is a design flaw as I see it. A control switch to disable this feature when wanted would solve this problem. I grew up in snow country and being able to spin the tires is necessary to get out of most "stuck" situations.

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    Reviewed Jan. 4, 2011

    My 2002 Toyota Prius with 39,000 miles, developed power steering problems . The power steering would suddenly just go out. This is a critical safety issue. It cost $3200 to repair a part that Toyota said was not worn - it just failed. They refused to replace the defective part because the car was out of warranty, even though they admitted it was a defective part. Potential Prius buyers should be aware of the extremely high costs of repairing this car as well as the safety issues. Losing power steering at 65 miles per hour could have been fatal and Toyota will not be at all sympathetic or helpful.

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    Reviewed Dec. 22, 2010

    The passenger side headlamp went out shortly after I bought my 2008 Prius. It was second-hand and had 26K miles on it, but seemed to be otherwise in good shape. The dealer could not replicate the light not coming on and said there was nothing wrong (after charging me for their standard diagnostic fee). A few days later the light went out again and I was stopped by the police and received a warning for equipment failure, which I took back to the Toyota dealer. This time they established that it was the ballast in the passenger side light and since the car was still under warranty, they replaced this.

    Earlier this month the light went out again when the temperature dropped, but came back on when it warmed up. A few days later the temperature dropped again and the light went out once more. It was a Saturday, so I couldn't take it in until Monday morning. On Sunday the light came back on, but the driver's side light went out. This car was clearly not safe to drive! Monday, I took it back to the dealer and they couldn’t find anything wrong except the light bulb on the passenger side. It cost $305 to replace this light bulb. In my previous car, an Infiniti, when the light bulb failed I just bought one at the auto supply store for $15 and changed it myself and no big deal. This was an outrageous and totally immoral charge. I doubt that I would ever own another Toyota product.

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    Reviewed Dec. 6, 2010

    The car died in a cold weather--another time in cold weather, all trouble lights came on but the car was running normally. We almost never take our 2002 Prius to cold weather but each time we have, the car has had problems. We assumed that it was the battery but our mechanic has no answers. The battery showed as full charge when the car died. Then, the car came back on eventually. We drove home, and once home, all problems have disappeared.

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    Reviewed Nov. 28, 2010

    I own a 2008 Prius and is covered under extended warranty. The passenger headlight began working intermittently and progressively got worse and worse until finally, it would only flash on when lights would be turned on and turn off a second later. I took it to the dealer twice and they said it was the bulb and not covered under warranty. I explained to them that the bulb will still turn on each time but only for a second and they said it was still bulb failure and not covered under warranty.

    I took it to auto mechanic who fixed it and now the problem is happening again after 4 months, same light. It is unbelievable the number of common complaints regarding this issue and Toyota refuses to correct the problem. This is clearly a known issue yet Toyota is sticking it the costumer and refusing to address the issue. My other half has a 2005 Prius and has never had a headlight issue. What is happening to Toyota quality and its commitment to customers? I am now thinking twice before recommending Toyota.

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    Reviewed Nov. 19, 2010

    In 2008, I purchased a new Toyota Prius from a Toyota dealership. Up until now, I have not had anything to complain about with the car. In the past few weeks, I have been having problems with the front lights including the very expensive head lights and much cheaper, marker lights. At first, my driver's side headlight began to randomly shut off as I was driving. It would significantly impair my ability to drive on highways, which I drive on every day. Eventually the problem seemed to stop.

    About a week after that, my marker light went out on the passenger side. My husband and I were able to easily change it for a very cheap cost. About 2 weeks after changing the marker light, I noticed that the driver's side passenger light again was shutting off. This time I took it to the Toyota dealership where we purchased it from. After some diagnostic testing they said that HED blue light (head light) was out and needed to be replaced.

    Just for the light it cost $272.00 not counting labor costs. Because apparently, in order to get to these lights you have to remove the bumpers which in return costs more in labor time. After paying $350 for an oil change, tire rotation and new head light ,I was on my way. 2 days later, I realized that my passenger side headlight was doing the same exact thing. I immediately called the dealership to find out how that could happen. I recalled a conversation with the service manager prior to my car going in the shop in which he stated that they might have to check the driver side headlight in the passenger side, or to also check the ignitor. So when I called the dealership their response was "we have to talk to the tech people that worked on your car to find out exactly what they did." This was 24 hrs ago and I am still waiting for my response as my light continues to randomly shut off. I find it absolutely absurd that a head light can cost $272 and especially on a Toyota!

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    Reviewed Nov. 8, 2010

    I am writing about my Toyota Prius 2007. I have put almost 2000 dollars in the car in 3 months. Both front headlights went out a two different times, cost $200 each time. The tires went bad, I have had to buy 2 sets of tires for this car. I wore out the original tires, the car has worn out 3 sets of tires. I bought Michelins this time and both back lights went out, both at the same time which cost me hundreds to fix them. I asked the dealer, where I go to all the time, and no one really gives me a straight answer if this is common or not other than routine care. I have not had a lot of problems with the car till 3 months ago. I have really good gas mileage, I drive 2 hours each work day on the LA area freeways. My fear is that this expense will continue.

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    Reviewed Oct. 25, 2010

    I purchased a 2006 Toyota Prius. Like thousands of other owners, I have experienced the same detrimental braking and transmission issues. Although I complained about the braking system to the dealership, they claim there is nothing wrong with it. But yet I can not stop the car. The brakes fail every time I try to stop the car—peddle going completely to the floor with no response for several seconds until I start pumping them. Also, I recently have experienced the brakes not depressing at all. I mean, not at all!

    I have had this Prius in the shop at the dealer’s three times this month. First all the indicator lights came on indicating ABS and "put the emergency break on" or "call the dealer!" The car would not shut off! A tow truck came and had to drag it on to the ramp due to the fact it would not go into neutral. At the dealers, they had to replace the wiring harness (claiming it corroded), the "actuator", and the shifting knob. This took a week and a half.

    One week later the same exact thing happened again. I could not get it turn off, shift, etc. This time I was at home an hour and a half from the dealership and I had to have it towed. Again dragging it up on the ramp, ruining my tires! The dealer claimed it was a bad part. They had it a week and said they drove it and that it was fine. Less than a week later, it is now back in the shop at the dealership with again the same problem. But this time my car is also arcing and it has drained the battery (12 volt), costing me $260.00 to replace.

    The car had been shifting in to neutral whenever it feels like it, even while driving. I couldn't get it to shut off. And when I did finally get the light indicators to go off the motor began to chug violently, the screeching high-pitched noise that came from the motors computer became obnoxious. I, too, have had the same issues other Prius owners have had with head lights burning out, 12 volt battery draining, not being able to brake, shifting, indicator lights coming on, motor not turning on, violent jolts forward, engine laboring. Someone is going to be killed! I fear for the lives of my family and those who share the road with me.

    I bought this car because I do a lot of traveling with my business. In the past year, I have lost thousands because my car was in the shop for repairs. It has become a constant; that is, every other week it’s back in the shop. I can not plan travel to client's homes when I can't rely on the transportation. I have had to replace headlights to the tune of $275, the 12 volt battery at $260. Worse yet, my mother recently passed away and I could not get to the hospital to see her because I my car was in the shop. I lost a tremendous amount of time with her, and I can't get that back. Toyota stole that from me.

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    Reviewed Oct. 13, 2010

    The headlights on the car would totally fail. Sometimes it would be just one of the lamps but often times, all light would be extinguished and leave me in a very dangerous situation. If you manually turn the light control knob a few times, the lights would turn back on.

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    Reviewed Oct. 13, 2010

    I have a 2007 Toyota Prius that is approaching 36,000 miles soon. It's brakes stutter when I try to come to a smooth stop. It's engine also vibrates excessively as if it's misfiring when idling. The symptoms do not happen all the time, but they happen frequently. I have taken the care to the local dealership several times, but they have not been able to fix the problems permanently. After my most recent visit to the dealer, they claimed they could not replicate the brake stutter symptoms and that the car's computer had no record of it misfiring.

    If you do a Google search on the internet about "2007 Prius Brake Stutter Problems", it appears to have happened to many other people. I'm wondering if this can be considered a lemon and what my options are. I want the problem fixed, or the vehicle replaced.

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    Reviewed Sept. 29, 2010

    Head light on driver side is working intermittently. After considerable research, it appears it is not the bulb but something defective with the electrical system.

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    Reviewed Sept. 15, 2010

    The passenger side headlight went out on my 2007 Prius (39000 miles). It costs $275 to replace and now, a day later, it is only "on" part of the time. Clearly there is an electrical problem. I should add that I had the very frightening "runaway acceleration" problem due to the floor mat. They kept the car for a week, but the dealer (in Florida) dealt with it in a businesslike manner. No consequences so far, but I cannot afford to keep replacing my headlights nor do I look forward to being stopped by the police with a resulting ticket costs and inconvenience.

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    Reviewed Sept. 15, 2010

    I have a 2005 Toyota Prius. It is currently in the shop on a repeated occasion. This time 6+days just to try to determine what is wrong with the car. The dealership has decided to finally listen to my complaints after I negatively rated them. I have problems with the computer system feeding me a light and all dashboard lights turning on.

    They car gets stuck and can't be placed in neutral for a tow and no features work. I have to hold the ignition button to "reset" just to let me remove the key and get the doors to unlock, if I'm lucky. I've had problems with the brakes, replaced them and still skid over uneven surfaces (sm potholes, mild gravel, or water) and they occasionally 'catch' at inconsistent times. I have issues with my tail lights not working- replace bulbs but its wiring and inconsistent. (I've been lucky and keep getting warnings from cops- not tickets) I've run out of gas twice, really.

    Is it possible to run out of gas in a hybrid? Well, it is when the gas gauge is inconsistent about its readings. I've replaced the battery (key fab and car) after last issue I had, at dealerships recommendation, yet my issues are still present. After they ran a diagnostic and tried to correct electrical problems with my smart key system malfunction, the hybrid battery wont hold a charge. Dealership tells me to expect this. Well, it hadn't done it for 5 years until their last recommended maintenance.

    I do love this car. I've taken some great road trips and gas mileage usually averages around 45 mpg. It has great storage room- I can even fit my surfboard inside. But wondering if my car will work, safely get me to where I'm going, and lack of confidence in Toyota to correct the problems; I wonder if I should cut my ties and call it a loss.

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    Reviewed Sept. 15, 2010

    I have had my 2006 Toyota Prius back to the dealer at least 5 times, for headlamp related work since purchasing the car new. First, as others describe, the driver's side headlamp started flickering, and then went out. After about 2 weeks of this, I got pulled over because the light was out, and was graciously told by the officer to get the light fixed, but was not ticketed. My mechanic would not do the job, and suggested I take it to the dealer.

    I don't recall exactly, but I know the bill was more than $300 and it knocked my socks off! The bumper cover, wheel well and light assembly need to be removed to change the bulb! A while after the repair, I noticed that my lights started to pointing very low, so I took it back to the dealer. They adjusted the 'self-leveling ' headlamps (I guess not), and a few weeks later, I brought it back because now the lights were pointing too high, and I was annoying anyone in front of me. Again they adjusted them for me, both times at no cost. This happened one more time, but I just dealt with it.

    Just a few weeks ago, my passenger-side headlamp started acting up, and then went out. I brought it in to the dealer, and they replaced it for $267. I noticed when I got it home that it was not adjusting when I tried to put my brights on. I called the dealer a few days later and made an appointment for the following Saturday (9/11). On Thursday (9/09), the lamp went out for good.

    When Toyota looked at the car, they told me the computer for that headlamp had blown, and that they could order a new one for me that would come in on Tuesday (today). $386 dollars later, I have my car back. I just cannot fathom that I have spent nearly a thousand dollars and 5 trips to the dealer for headlamps? This is an obvious defect, planned obsolescence, designed to keep the service dollars rolling into Toyota. I didn't ask for HID headlamps with computers and self-levelers, but it came with the car. Now I'm out $1,000, and at least 7 days without my car, all for headlamps. Collectively, the other 15 cars that I've owned in my lifetime probably cost me less than $200 for headlamp maintenance, since the 70's.

    I fortunately have the means to pay for these services, but I'm sure there are many that do not, and they buy Prius's simply because they need to save money. My motivation was more related to ecology. Toyota has lost me as a customer, and I wish that others considering a Prius would keep this in mind. By the way, they have not corrected the design flaw in the new model. Still a very costly repair.

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    Reviewed Sept. 13, 2010

    On 9/10/2010, the headlights on my 2006 Prius failed as I was driving home after dark. The danger and safety issues concerning this problem are obvious. The passenger side headlight has failed many times in the past, but I could never reproduce the failure on demand. Toyota should have a recall on this problem!

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    Reviewed Sept. 8, 2010

    This is about my 2007 Toyota Prius. The passenger headlight went on and off. The dealership wanted about $1000 to replace. I told them we would report them. They called back and said it was covered. Seven months later, same light went on and off. Basically, they told me that it was more than 6 months so too bad, so sad. It will cost you. I did not take it in. On Friday, 9/3/10, my 2007 Prius was in drive driving down town and it flipped into neutral. I put it back in drive and it flipped again and again to neutral. Very dangerous, so I stopped and sat for 10 minutes and called dealership and my husband.

    I started car again and made it to the dealership. They told me that the headlight would be free of charge if it was the same one I had trouble with earlier. They called the next day and stated it was a different headlight. They gave me a cost for both repairs. They told me a higher amount on Tuesday. My husband stated he is 100% sure the headlight is the same one that was replaced last November. They also said it was the auxiliary battery that was causing the shifting into neutral problem.

    It doesn't sound right to me or husband or any of the chat rooms I have been in. It costs close to $600 to repair both problems. Hundreds maybe thousands of people are experiencing these same two issues with their Toyota Prius. I looked it up online.

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    Reviewed Sept. 2, 2010

    I'm having problems with the headlights in my 2006 Prius. I have replaced the bulb on the driver's side, but it goes out intermittently and the passenger's side bulb is now doing the same thing! I have also had instances where both lights went out at night. One of those times, I was driving around a 'blind' curve at 3am. I quickly turned the headlight switch off, and then on again. The headlights came back on, then the driver's side bulb went out a few minutes later the other bulb went out a few minutes after that. I had to turn the lights off and on about three times during a 15 minute drive down the road I was pulled over twice for having 'improper equipment', and the second time I was pulled over. I got a ticket, so I payed for a new bulb (driver's side) and went to the courthouse to prove to them that I had gotten it fixed. Several months later, I started having a problem with the passenger's side bulb. Also, the driver's side bulb is now going out again.

    I am told that the electrical problem causing the headlight issue could be anywhere from $2000 and up. I cannot afford to spend $200 on a new bulb every month, nor can I afford a $2000 fix, especially if there are going to be other mechanical malfunctions arising in these Priuses that are yet to be discovered. This headlight issue is dangerous, and I have reported it to Toyota Customer Service, my Toyota dealer, and now, to Consumer Affairs. I hope that Toyota deals with this issue ASAP, and I trust that Toyota will take responsibility for their faulty equipment.

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    Reviewed Aug. 31, 2010

    I am writing to voice my concern about what seems to be a popular problem amongst the Toyota Prius. I bought my 2006 Prius in November 2009 along with the extended warranty. I noticed about three months ago that my passenger side headlight would only function on an intermittent basis. So I took the Prius to Toyota this past weekend for a 30,000 mile check up, and the technician told me that the intermittent headlights are a common issue with the Prius and that I could either purchase a new light for $290.00 or I could continue to drive the Prius with the intermittent working light.

    At this time, I could not afford the replacement. I am concerned about driving in the early morning or at night, thinking that both of my headlights are working, and being pulled over during one of the times that the headlight decides to stop working. There is no warning light to let me know that the light is working properly or not.

    I am also concerned with spending the money to have the light fixed only to have the problem reoccur. I did some of my own internet research after the technician told me about this problem with the Prius headlight, and it seems that I am not the only one having this issue. Since this seems to be a common issue amongst the Prius model, Toyota should alleviate some of the costly burden to loyal customers regarding this problem.

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    Reviewed Aug. 28, 2010

    2007 Toyota Prius Hybrid headlight drivers side intermittently going out will cost $150 for HID light and $200 for installation charge. Crazy! Cannot afford to fix this headlight and dangerous to drive at night.

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    Reviewed Aug. 27, 2010

    On my 2001 Prius with 165K the traction battery died. I paid for diagnostics and was told that in order to determine what else was wrong, I must purchase a 3100 dollar battery. I was defrauded. They should not have charged to diagnose a problem which they say they can not without a new battery. This industry is scamming the public under the guise of making a green product that turns out to be a burden on the consumer and the environment. There are many hybrid autos that are junked because of the high cost of these batteries and the deception of this industry.

    Does this industry not know what bench checking means? By hooking a power source in place of the battery, the on board computer would not know the difference and the car could be started and diagnosed. When I bought the car I did not expect the dastardly engineers would have made it where it is unusable when the traction battery is dead. This industry should be penalized and made to fix all hybrids out there so that they may still run without the hybrid system as a regular car.

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    Reviewed Aug. 24, 2010

    My 2007 Prius is having the ongoing headlight issue that I am reading about: losing headlights, on and off and on basis. It started in the Fall of '09, and was reported to Leith Toyota/Raleigh NC, on Dec '09. I was told that they "could not reproduce the problem", and to take the car home and "prove" it was happening.

    I received a letter from Toyota Headquarters in January '10, that they are aware of the problem, but they are not correcting it at their expense. It was August '10. I am having my passenger headlight replaced, per Leith directive this AM, after losing all lights last Friday night. After having just read the reports from other Prius drivers on this site, I am concerned that the problem will not be corrected. Thus, I am filing this complaint. I no longer feel safe driving my Prius at night. What Toyota headquarters told me, is that it would cost $150-$259.

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    Reviewed Aug. 18, 2010

    Toyota is aware of the Toyota Prius hybrid having an issue with there HD headlights failing to work properly. They will come on and off creating a safety concern while driving. They are not correcting this known issue, but rather charging the consumer between $351 to replace faulty bulb, or more to replace ECU. This is another example of the lack of quality and customer service which they were once known for. I have the same problem as the many other complaints listed with the Toyota Prius hybrid. Mine is a 2008 model with 46000 miles on it. Financially this is a shock to be forced on the consumer for a known defect. In addition this is a huge safety problem. It is also illegal to operate a vehicle with faulty headlights. Toyota should do the right thing and recall, or take responsibility for this defect at there expense.

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    Reviewed Aug. 16, 2010

    I own a 2006 Toyota Prius and am having problems with my headlights going out. Last night at 60 mph, both lights went out and I put on the brake and turned my light switch off then back on to get my lights back on. I would replace them but there are many complaints online with people getting new light bulbs put in and that not solving problem, their light start doing the same thing a short time later.

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    Reviewed Aug. 16, 2010

    The 2006 Toyota Prius headlamps go off and on intermittently, and unexpectedly. There's no physical damage, but it's very dangerous to drive at night. I have been pulled over due to light being out, but when turned off, then on again, the light comes back on.

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    Reviewed Aug. 15, 2010

    I purchased a 2005 Prius in November 2004. My Prius is my only car and I drive it about 1000 miles a day. It currently have approx 280K miles. The problem I'm having is that the dashboard lights do not come on and the car is difficult to turn off. I took the car to Rosner Toyota today (Aug 14) and they witnessed the problem. I paid $98 for them to diagnose the problem but after putting the car on the computer, they told me that the problem was in the wiring. To diagnose the electrical problem will cost approx $330. This flaw is a computer problem and Toyota should be paying for the diagnosis and fixing the problem.

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    Reviewed Aug. 9, 2010

    We own a 2007 Toyota Prius. And every time we asked about our car, we would proudly say that this is the best buy we ever did. We loved our car until we encounter a problem with our headlight. I thought it was just visual illusion that I noticed my path seemed dark and that my right headlight was not working. Until finally I had to take a look and what I noticed is that it goes off and if you turn it off and on again, it would come back to life but then while you're driving it would go off in its own time. I decided to bring it in and I told the service personnel what my troubles were and specifically explained which head light needs replacement.

    It cost me almost $300 and I went home thinking my problems are solved and I don't have to worry getting stopped by cops for not having a working headlight. Little that I know that two days after I brought it in, I noticed that my headlight seemed to be the same before I had it replaced. So when I got home, I got off the car and looked at the headlights. The driver side was fine like it was, and the right one is off life before I had brought it to the dealer.

    So the following day, I called them and them the problem and they went to check the work order. They read to me that they replaced the driver's side so there I stopped the service personnel and I told him that driver's side is fine and the passenger's side was the one needing replacement. He said come in the shop and the will look at it. Right now, I am sitting at there waiting area; because they were insisting that the driver's side was the one that showed problems that's why they replaced it. He ask me to sign something that would document what they are doing to the car, that is they will continue to switch the lights on and off to find out if the driver's side was indeed the one needing fixing, if they find that this light is working they can't do anything for me. If indeed the light is not working, they are willing to replace it at no cost.

    First, why would they replace a part that the owner knew was working or even letting the consumer know, it wasn't the one you are complaining it's the other one some sort before replacing anything. I feel like a total idiot sitting here and thinking to myself, women are always victims of these kinds of places since knowing that generally we don't really know anything about cars but to drive, put gas, have them cleaned but when it comes to specifics, we are clueless.

    One thing I know, I was 100% that it was the passenger side that was not working and that was the part I wanted replaced. The amount of money involve is not a joke for a headlight replacement. Shouldn't they offer consumer the old or non-working part to prove that they indeed replaced it? I don't know what goes on in the service area. After going through major recalls about their cars, you would think Toyota will clean up their act. Unfortunately unless they face million dollar law suit, they would continue to act like they are God's gift to consumers.

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    Reviewed Aug. 8, 2010

    I purchased a 2010 Toyota Prius Hybrid in October 2009. On 5 separate occasions, I have taken the car into the service department, to check a ring, coming from under the left drivers side. On the 5th time, I was taken on a test drive in another 2010 Toyota Prius. I was informed by the service manager that this noise was in all 2010 Toyota Prius Hybrids. It's in the transmission, and it's in all the Prius Hybrid models. I said the 2009 Prius Hybid Camry, does not have this noise.

    He said Toyota put a new different transmission in the 2010 model. Then he said, he will put in my concern, and if there is enough complaints, they may do a recall. I have been driving my car for 10 months, and the noise has continued to get worse and louder. I am quite frightened when I drive the car, because the ringing is getting worse. People are noticing, and are sharing their concerns.

    Selling the car will be a huge financial loss, due to all potential buyers, being acutely aware of the multiple recall on this 2010 Prius. Toyota has not taken my concern seriously, and I feel, they are taking this problem lightly. I don't know if it's safe to drive, and I am scared to continue driving the car, because whatever the problem is, they are unable to fix it. Consequently, I need to sell the car, which is infuriating because I loved the car, but I have a considerable commute daily work, and I'm extremely stressed and frightened the whole drive, that something is dreadfully wrong.

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    Reviewed Aug. 5, 2010

    I started driving a 2004 Prius home and the driver's side headlight went out then both lights. I turned them off and then on again and they worked for a few minutes the both off again. Fog lights work. Thank God. I have really like this car up till now! Just happened it could be dangerous.

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    Reviewed Aug. 4, 2010

    I have a 2006 Prius and I love it. The only problem is the low beam headlights quit working. The high beams still work but it is impossible to drive at night because you blind everyone. Sometimes they will come on and sometimes only one will come on. I called the dealer and it is not covered. The cost to fix is over $1200. The dealer acts like they do not know anything about the issue. This needs to be a recall.

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    Reviewed Aug. 3, 2010

    Like many 2007 Toyota Prius customers, the driver's side headlight goes off and on. Toyota says it is because there is a problem with the HID and that the light is on its last leg. The complaint department said that the bulb was going out and would only last two months. I've kept this headlight for nearly 18 months. It seems to me that the problem may be elsewhere.

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    Reviewed Aug. 3, 2010

    2007 Toyota Prius headlight failure. Toyota sent owners a letter saying that there is possible issue with the headlights and a brief, not clear summary. The letter was to inform people that they replaced a part that was unnecessary and they would be reimbursed. What really happens is that the headlight failure happens but it is intermittent so that by the time you figure out something is wrong, the car is not under warranty any more and the price is $600.00 plus to fix this. This is a safety issue that Toyota should take care of and there should be a recall.

    First of all, this has been going on for a while now, I thought I was imagining it since I don't drive this car all the time. It just seemed like the road was darker, but there were still lights coming from the car (the running light? ) The headlight indicator on the dash board still showed that the lights were on. And yet, it was still hard to see. At first, I thought I was imagining it, then I thought something was wrong with my vision. Then I started avoiding going on trips that would require night driving.

    Now, it is more noticeable since it seems to be happening more frequently, but I don't know what triggers the main lights to go out. When mine go out, the passenger head light goes first, then sometimes after the drivers head light goes but not always. Sometimes the lights work fine. This is a serious safety issue. This has happened to me on a dark windy mountain road, I was terrified. When driving in the city, it is hard to notice because there is less dark contrast because of the street lights so you may not realize there is a problem. It doesn't behave like the older cars where when a headlight would go out it was total darkness on that side.

    I called Toyota and they said I would have to pay for this since it was out of warranty. It doesn't matter to them that this is a safety issue and is happening on many cars. I have sent them a letter, and filed a complaint with the NHTSA. We used to be loyal Toyota customers, not anymore. I will not recommend Toyotas to anyone. They are starting to lose quality and seriously lack their commitment to their customers.

    Luckily we did not have an accident. I would not be surprised if there have been accidents caused by this issue but not yet attributed to it. I cannot drive the car at night. If I do, I have to be aware that this may happen. Toyota says this is a serious issue and I need to get it fixed (of course, I have to pay for it). From what I have researched, this is going to be close to $600.00.

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    Reviewed July 29, 2010

    I just took my car into the dealer for a scheduled service and was told I needed new tire. I have 08 Prius with 32k on it. These are the original tires. I cannot believe I am being told Toyota tells me I can only expect 28 to 35k before the tires need replacing.They explained it has to do with the hybrid system of charging and that causes the tires to wear faster. If I had known this before I bought, I would probably decide on another car. I like the Prius but if I have to replace tires every 30k then I do not save anything by driving a hybrid. I think Toyota did a poor job of advising people of this.The dealer also said the alignment goes out very fast and wears the tires out quickly.

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    Reviewed July 29, 2010

    I bought a Toyota Prius back in 2004. I was told by the salesman that sold me the extended warranty that up to 100 thousand miles the warranty would cover all the problems listed in the warranty. He mislead me that after the 100 thousand miles, we would not have to pay the extra 60.00 per month. The car now has 150 thousand miles. I would like to be reimbursed and have the policy canceled immediately. I put my trust in Toyota to tell me the truth about the warranty. I am very disappointed about the lie I was told about the warranty. If the money is not returned to me within 15 days, I will take other measures to resolve this situation.

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    Reviewed July 29, 2010

    While on vacation in Beaufort, SC, the key for my Toyota Prius would not unlock the door. We opened it manually and went directly to the Toyota dealership. They advised getting a new battery for the fob, which we did and they installed it. It still would not unlock the doors. After arriving home, we took the car to the Martinsville, VA dealership and the key began working correctly in their parking lot. A month later, every light on the dashboard came on and we could only put the car in neutral and park. It was towed in by AAA to the dealership and they could not find anything wrong.

    Last week, I was driving and all dashboard lights came on and the car lost power. I pulled over, turned it off, started it back with a different key and made it home safely. However, all dashboard lights remained on for three days and I was afraid to drive it. It would start but I did not move it. I took it to the dealership on Tuesday and they kept it for three days and could not find anything wrong with it. So, I have a Prius which I love and the key won't unlock the doors, warning lights stay on, it loses power and will not go up hills, sometimes it will only go in park and neutral. But according to Toyota, there is nothing wrong. The problem has to be replicated in order for them to fix it. I called Toyota's customer service and they are no help at all. My dealership is really a good one, they just can not figure out what is wrong. I am afraid to drive the car. It's like not having a car and very frustrating that with such major problems going on, no one can fix it.

    I have cancelled trips because I am afraid of being stranded. I have been without a car while Toyota is trying to figure out the problem. Luckily, there has been no physical damage, just the inconvenience of being stranded and having no car when I am making payments on one.

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    Reviewed July 27, 2010

    We have had our 2004 Prius for 6 years now and really loved it. Now we have run into a problem which we thought was just unique to our car. That was until I read all the letters from Prius owners who had similar troubles. When we talked to our Toyota dealer, they seemed puzzled by the way our car was acting. First, all the warning lights went on, brake light went on and a loud ringing sound began. Air conditioner did not work. We drove home from vacation like this because the service manager said it would be alright to drive. Well, half way home on a large interstate, the car began switching into Neutral and the car would not respond. I had to quickly pull over and wait about 10 minutes and then it would be alright for another 10 miles or so.

    Finally, we were towed to a Toyota dealer in Delaware who said we needed a new battery for which we paid almost $300 installed. We asked if this would get us home to Penna. "Oh yes," he replied. We had to call another tow truck in Cochranville, Pa. which took us the rest of the way home because it started to do the same thing again. We have an appointment at the Toyota dealer on Thursday so I am anxious to hear what they have to say.We can drive around town without a problem but as soon as we drive about 20-30 miles all hell breaks loose. The dealer has ordered some type of water pump. I hope it works!! !

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    Reviewed July 16, 2010

    I also have electronics problems with my 2008 Toyota Prius. Yesterday the battery was totally dead for no reason at all. They told me I most probably didn't shut off the car properly. Even though I have still bumper to bumper warranty, I had to pay for the analytic. Next day I got stuck again with the same problem. Car is totally dead. Now I cannot use AAA to tow because it is the same problem. I just called the dealer, waiting for the tow truck again and said: "You have to reimburse me for the costs from yesterday because obviously you didn't do anything wrong driving the car and it is still under bumper to bumper warranty". The answer of Toyota, "That's something the manager has to decide". The manager has to decide? Why on the world did I even buy the bumper to bumper ungraded warranty? I am absolutely **. So far, this has caused me time and money out of my pocket. We will see how much more money out of my pocket!

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    Reviewed July 15, 2010

    I have a Toyota Prius. I was getting anywhere from 42 to 49 miles per gallon when my car hit 15,000 miles, but since I have gotten to 40,000 miles, I have been lucky to get 28 to 38 mpg. I have complained to my dealer and not missed any of the maintenance. First, I thought that it was my tires that are not staying inflated right, and the dealer found a nail in my tire, so I thought, "Okay, that will fix it. My mileage will get better now," but it didn't.

    So the next time I got the oil changed, I said the mileage is still not getting the same as I was getting. They put it to be bad gas, so I started filling up in the same place where my mom fills her Prius up at (she gets at least 40 to 50 mpg) and there was no change. So, I said something to the dealer again and he said, "Well let's try changing the air filter." After they did that, I got 40 mpg for the first time in months but it didn't last, and now, I am lucky to get 35 mpg so they recommended that I do a fuel injector cleaning that costs $130 bucks. I don't think it is right that I should have to pay because my car is not getting the mileage that it is supposed to get as it is advertised. I don't know what to do.

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    Reviewed July 14, 2010

    I ran out of gas with my 2008 Prius. I bought it used with 27,000 miles.

    My car ran out of gas with fuel gauge showing 3 bars. This should represent a quarter tank, the car immediately shut down, empty. We were stuck in a busy interception. The Toyota dealership response was to fill it up when there is 3 bars. The manual says there are 11 gallons in the car, but the fuel indicator does not represent the car’s capacity.

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    Reviewed July 13, 2010

    My Toyota Prius's headlights will intermittently go out, then come back on when I turn the switch to off, then on. Or, if I turn on the brights, then turn back to regular light, the lights will not come back on until I switch them off, then on again. Nothing but a big scare on a dark, country road. It makes me very nervous to drive at night.

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    Reviewed July 10, 2010

    We bought our Toyota Prius with high intensity headlights new in 2008. Initially, we loved the brighter lights, especially since I drive home from work late at night on country roads. At about 40,000 miles the first head light went out and we were quoted $300.00 to replace it. Part of this cost involved approximately $165.00 for the light itself, and the rest for labor.

    We were advised that that entire area around the lights needed to be removed in order to access the lights. We had it done and at that time requested to have the other light replaced at the same time. We were told they would not replace the light that was currently working and when we explained we wanted to do it now in order to save on labor in case the other light would go out in the next few weeks or months. They told us that it is against Toyota Policy to replace the light bulb while it is working.

    A few days ago our other light went out and we will be facing another ridiculous bill to have this light changed. Last night I was pulled over by a police officer because my headlight was out. I told him the same story I am sharing here. I agree with other Totoya owners in that we are very dissatisfied with the fact that this is not something Toyota is helping with. I am advising people to be aware of this problem before deciding to buy a Prius.

    One of my co workers had to buy a new car last week, and asked my opinion on the Prius. I told her what our experience was and due to the headlight issue, she decided on a Subara Forester instead. Another friend of mine also owns a Prius and had to change both headlights within a period of a month! The fuel economy is nice, but you cannot rely on the headlights working for long and you cannot count on the Toyota dealer to stand behind these lights!

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    Reviewed July 9, 2010

    The 2005 Prius passenger headlamp went out. Its replacement cost of $350 is prohibitive. I'm waiting for both to go so I can save on labor, but the police have stopped me twice now with fix-it tickets. They told me I should be able to get cheap aftermarket replacements. Toyota insists I cannot. I may not be able to drive this car, knowing I'll be replacing $300 headlamps regularly.

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    Reviewed June 24, 2010

    On February 18, 2010, we were involved in an accident with our 2010 Toyota Prius. We were leaving out our driveway and when my husband gradually pushed on the accelerator to go up a slight incline, the accelerator stuck on high, went off on its own and ended up smashing into a tree stump along our driveway. When we contacted the dealership to try to get some kind of answer, all they did was give us the name of the corporate headquarters. We wrote them with our problem and concerns, but we have heard nothing back from them knocked the front bumper loose. Also, the car would not shut off and continually made a high-pitched noise. We got out of car and walked back to the house. I called the insurance company and they contacted a wrecker service to get the car. We were able to shut the car off the next day.

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    Reviewed June 22, 2010

    My 2006 Prius headlights go off and on while driving. It costs $500 to replace.

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    Reviewed June 13, 2010

    I own a 2007 Toyota Prius and I am having a problem with the passenger side headlight bulb going off. If I turn the lights off and on again, it will come back on. This is dangerous. I'm afraid the driver's side will start doing it also, and leave me completely in the dark at random. I received a letter from Toyota about the problem. I thought it was a recall, but when I took it to my dealer, they told me it was not a recall, just a letter stating that they know about the problem, and that it normally costs $300.00 to replace it. The letter said they would replace it for half price. Unbelievable!

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    Reviewed June 11, 2010

    I bought a Prius 2005 new from Rand Stadium, and had it serviced by them, according to the service plan. In April 2010 (157,000km), the triangle and engine icons warning lights came on. Having had it for two weeks, they said the main battery had to be replaced (R21,500). In June, the same warning lights came on. I was informed that now, it is the water pump not functioning. It will cost R2,434 to replace. The fact that the warning lights problem is recurring, may indicate that the problem was misdiagnosed in the first place. According to Toyota's website, the batteries should last the lifetime of the vehicle.

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    Reviewed June 11, 2010

    My 2007 Prius has had a problem with the headlights failing to function since 45,000 miles. The lights have gone out on the highway at night, as well as in town. It is very dangerous not to be able to see to drive.

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    Reviewed June 10, 2010

    I found the same traction problem with my 2009 Prius. The brakes or acceleration stops working when the traction control kicks in. It's very dangerous trying to merge in fast traffic. It also doesn't stop fast on snowy or wet roads. Very dangerous. The dealer tells me this is the way it's designed to work. I will not buy a Prius again. No damage yet but I'm sure it will happen as the odds are against me.

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    Reviewed June 5, 2010

    Just as Karen of Arcadia, CA posted on May 19, 2010, my 2008 Prius has approximately 36K miles on it. I, too, have been experiencing problems with the shifting lever going in to the neutral position at random times. After numerous attempts to put it in the drive, I finally held it there with my hand on the lever for a few minutes, in order to find a safe place to move. Once I turned in to a parking lot, lifted my hand off of the lever, it returned to neutral! I even tried reverse, but it popped right back. I turned off the car, waited a few minutes, and the problem disappeared. So far, it has happened twice in as many weeks.

    I was so shaken by this second instance (I couldn't even get it in "park" as well) that I brought it straight to the dealership, only to be told that it may have something to do with "fuel being low" (which was only at 1/4 tank on this second occurrence and 1/2 tank to full the first time). After I explained that I am discovering others with similar problems on the internet, I am awaiting a response from the dealership. I really don't want to have to go through the same process of recording and documenting a flaw about which Toyota is aware.

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    Reviewed May 25, 2010

    I have a 2004 Toyota Prius. I have replaced almost every light bulb at least once. I have replaced the headlights three times (each one), and my right one just went out again. While I have enjoyed the gas mileage, the frustration of not ever knowing if my headlights will work will probably make me get rid of the car and I will buy anything but Toyota the next time. They are expensive cars and they should reflect that in the way they work.

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    Reviewed May 24, 2010

    On my 2007 Toyota Prius which I bought new, my headlights keep going out. I am getting ready to replace my driver's bulb now for the 3rd time. I can't afford to go to the dealership. I don't have that kind of money. I have to try and not drive in the dark. This seems to be a major problem that Toyota needs to fix for free. Please get something done for all of us who drive these cars. I am telling everyone not to buy a Toyota. They used to be great. Now, they are one of the worst cars to own. I can't drive at night which is affecting my job as I have to work 2 jobs and one I don't get off until 10:00 pm which is night time then. I only have one light to drive with. I don't know what I will do when the other one goes out. We all need Toyota to stand up and fix the problem. The cars are very costly and they should be a very dependable car for what they cost. Thanks for any help that you can get to all of us.

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    Reviewed May 20, 2010

    I am fed up with my 2007 Toyota Prius headlights going out then coming back on. It is very dangerous to be driving at night and have both go out at the same time. At times, my daughter has been in the car with me. I am also tired of being pulled over by police for a headlight being out then showing them it is not out by turning the lights off and on. This does not always work and is dangerous while driving at night.

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    Reviewed May 19, 2010

    Right at around 30K miles, my 07 Prius began to experience major problems with the shifter. It wouldn't engage to any gear, except neutral at random times. I would be shifting to rear trying to park and the shifter would jump back to neutral on its own. From there, the car wouldn't shift to drive, rear, or I couldn't park. I'd be stuck in the middle of the road for about 15 minutes and the car would go back to normal by itself. So far, every time this happened to me was during the first drive of the day, usually within a pretty short distance, when I had to make a stop and park somewhere. One of the 2 most dangerous scenarios I experienced was during traffic hour while I was parallel parking, part of my car was sticking out of the road and my car just wouldn't move. Another was when I was trying to make a u-turn on a two way street, I blocked the entire road, couldn't go forward or backwards.

    It's been more than a year now, when this first happened. The problem would occur about once a month. The most this happened so far was once daily for a week, and this was about a few weeks ago when it was hot. I checked with the dealer, they said heat was not the problem to cause it. Other than that, the problem really took place at random times. Sometimes few days consecutively, sometimes once a month or so, usually once a day when it did happen. But it's happened a few times before when the same problem repeated twice, 3 times a day from the first drive of the day. Generally, it happened more often as time went on. If it started about once per month, I'd say it's safe to assume it'd happen at least once every other week nowadays. I reported my case to the Toyota corporate, they were no help and not very friendly at all. I also checked with lawyers and I was told I wasn't qualified for the lemon law or arbitration. I brought my car to 2 different Toyota dealers. The longest I left it with them to test drive was for a month, a few months ago. I was never qualified for a free rental, since they said there was no problem detected. Up until now, nothing has been resolved.

    Recently, I sent the best recorded video of when this happened including the dashboard, shifter, brake button and foot on brake to the dealer. It was not easy. I am not a professional videographer, it's a 2 people job to have one experiencing the problem, while the other holding the camera just right so dashboard, shifter, brake button, and brake pedals were all recorded. Not to mention depending on what time of the day and where this happened. Many of my videos didn't show the problem very well at all. The latest I heard from the dealer was to invite me to go in there again and test drive it, to show them the problem. This is the 7th time I brought my 07 Prius into 2 different Toyota dealers since April 09. It caused me a tremendous amount of paranoia in when and where the same problem would happen, massive inconvenience especially to my friends and family as they are taking me in and out of the dealership so very often. So much time was wasted. How many more times do I need to go in to the dealer for this problem? How much more evidence do I need to collect to show them the problem? Will my car actually be fixed?

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    Reviewed May 18, 2010

    As Prius 2010 goes through railroad after recall fix, the problem still persists. While going breaking through a chattering road, the break released about 1 ~ 2 seconds before break reengage. The consequence has not yet been seen, basically, that Toyota said they can't reproduce the problem, so they said there is no problem. I need help to document the problem which I could easily reproduce. It’s already a fact that the recall didn't work and I can proof it.

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    Reviewed May 17, 2010

    The extremely serious safety problems are as follows: The answers and solutions to the following are necessary before anyone could be considered safe driving this 2008 Prius.

    1. Why did our Prius have a power failure on on about April 13th while driving at 60 mph on a flat stretch of HWY 101 going North at the Blithedale Exit in Mill Valley, CA?

    2. Why while driving up Divisidero around 11:30 or 12 noon did the car begin beeping loudly when going up the hill in Pacific Heights?

    3. Why did It then start making two different beeping sounds? After pulling over we found that the transmission indicated that it had jumped into reverse even though we were still going forward. We had not touched the shift lever, both hands were on the wheel. It jumped into reverse by itself.

    4. Nor does it explain why after we then returned the shift to drive, we were able to go further up the hill and the loud beeping started again while the transmission was still in Drive. We stopped the car and kept a foot on the brake pedal until help arrived. AAA came and towed the car to the Geary Toyota service center.

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    Reviewed May 7, 2010

    I couldn't find a way to contact you people at consumeraffairs.com. So I hope you read this. I have talked with a Toyota technician about the 12 volt system in the Prius and found out that I had the wrong information. So I wanted to remove or edit my complaint I made earlier. My statements about how the system works were incorrect.

    The big battery has a step down inverter to the 12 volt system and if the ready light is on when operating a/c, radio, etc. this should place a demand for the gasoline engine to start and charge up the batteries. Still a good idea to practice getting in these cars without 12 volt battery power. And know how to access the jump terminal in the fuse box under the hood. Might be a good idea to carry one of those jump start type of portable batteries.

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    Reviewed May 6, 2010

    I have a 2009 Prius. As I've seen in others' comments, breaking can be an issue, especially on uneven payment. The car will seem to skid across the pavement, and extreme caution needs to be used on rain slick roads. I also have an issue with the horn, which began going off when I'd go over bumpy roads. After use one day, it did not stop sounding. Of course, the dealership is saying it has been "abused" and is not covered by warranty.

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    Reviewed May 6, 2010

    I'm a new owner of a 2007 Toyota Prius. Just a heads up to others. The 12 volt battery in this car is about $148. The best I can tell so far is that the car doesn't monitor the 12 volt battery with the purpose of starting the 1.5L engine to recharge it, which means probably that if you sit and listen to the radio or have a/c on or lights on anytime the car is not moving down the road the 12 volt battery will be drained. It seems to me like sitting in heavy traffic on a hot day with the a/c on would run the 12 volt battery down.

    In my mind (bad idea) not to monitor 12 volt system with purpose of starting engine for recharge purposes. Sure you get better fuel mileage because the engine isn't running but it seems risky to run the 12 volt battery down and be stuck. Note: There is a jump start access terminal in the fuse box under the hood (see owner's manual), otherwise you need to crawl in the back, remove cargo tray and pop out rectangular plastic cover in hatch and stick finger in there to move lever to left and open hatch to allow access to 12 volt battery from outside the car.

    Just shocked that you can't sit in the car with the a/c, lights, radio on without risking running down the 12 volt battery and having nothing work. The battery in this car was about four years from manufacture date. I put three windows down on a hot day, the fourth would not go down and then nothing worked, quite a helpless feeling. I am frantically reading owner's manual to try to get to 12 volt battery. I finally got to it (didn't see the info about access in the fuse box to jump terminal) battery reading on hand held voltmeter was 3 volts. I replaced that thing immediately when I got home. We will see how things go from here.

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    Reviewed May 2, 2010

    Like the Idaho woman in the article about Prius problems, I came home from a 2 week vacation to find our Prius wouldn't start. My husband jumped it, it worked, and we went to bed. Next day, wouldn't start, we jumped it, didn't jump. Called Toyota and explained they needed to come and get the car, they said they didn't do that. We said we couldn't get it towed because it's parked in a garage head first,and we can't get it into neutral. They said, "Not our problem." We called AAA, they came, couldn't jump it and said they couldn't tow it either.

    Second place also jump didn't work, but they got it on go jacks and towed it to Toyota. First Toyota called and said the battery was dead. Then they changed their mind a day later and said, just like this woman, that someone had jumped it wrong and the inverter was now broken, and it was no longer a warranty repair since we broke it. We had to pay 6100 to fix a 2 year old car. AAA came out and said it wasn't jumped wrong, and we didn't understand how they came to that conclusion.

    We called and asked Toyota for the broken inverter. They refused, explaining that it was a Haz Mat. My father told them it was not a Haz mat, but they said they were sending it back to Toyota. This was September 2009. I am now going into arbitration for this (May 2010) and called the mechanic to ask him to put it in writing that he wouldn't give us the inverter. After 3 phone calls and "let me talk to my boss" he calls me and said that he has the inverter, and I can have it! And he claims, he never said we couldn't have the inverter. I think Toyota tells its dealerships to tell people they jumped the car wrong to avoid having to pay for warranty repairs. There's no question, there was something wrong with the car to begin with because the car didn't start! My husband knows how to jump a car because he did it right the first time, and I highly doubt AAA jumps cars wrong! I had to pay 6100 for a new inverter. I am going into arbitration on Wednesday and I would really like to talk to the Idaho woman who this happened to as well. If you can get in contact with her, please give her my email, and thanks for having this website!

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    Reviewed April 27, 2010

    My Toyota Prius has been mostly problem free since purchased. My serious problem occurred unexpectedly on crowded CA highway 5 when all power was suddenly lost. All displays went blank and the anti-lock braking system was not working. Steering was limited. Hazard lights were not working. The engine was completely out. There was no power, limited control. Only my years of driving experience and luck prevented a serious accident from occurring. I can never trust my or any Prius again ever. Next time, a serious accident could happen.

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    Reviewed April 22, 2010

    Prius 2005 since 2005 unable to hear AM radio when car running Ok in aux mode dealer will not has not done anything to fix says it is normal. 106K now transmission going I am going to the used parts store. Bought a 100k warranty.

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    Reviewed April 20, 2010

    My mother's car air bag did not deploy when she was hit. And her car was equipped with curtain air bags and steering wheel air bags, neither of which went off. They admit that they did not work and say they will do nothing about it. My mother died upon impact when her body hit the steering wheel. The seat broke in half. The front bumper came off and the bottom floor board collapsed. My mother died from the accident because her airbags did not work and Toyota admitted that they did not work and do not know why.

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    Reviewed April 16, 2010

    2007 Toyota Prius, bought new in May of 2007. Have replaced the driver's side headlight 3 times (out now!) and the passenger side once. Dealer charges $150 for the bulb and $95 labor. Called Toyota Headquarters today and the lady said "Toyota is reducing the cost of the bulb from $300 to $150 already and we are not able to assist you any further". Will not warranty the replacement bulbs because the vehicle is out of warranty. I told her this will be the last Toyota I own, enough is enough. Besides the economic impact of having to spend over $1,000 replacing headlights, there is an inherent danger in driving around without headlights!

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    Reviewed April 15, 2010

    First, let me state that I love my Prius. I have been driving it for three years and I really just love it. But, two days ago, I was driving in the rain. I went over two sets of railroad tracks with steel between the tracks. As I crossed the tracks, the traffic in front of me was stopping. So I applied the brakes to stop also. In the second it took to cross the tracks, the traction light came on and I had no brakes. I was going about 15 mph when I hit the car in front of me. I had time to look down at my foot to confirm that it was the brakes (just in case). I could not figure out why the car was not stopping. The car in front of me stopped the car.

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    Reviewed April 14, 2010

    I have a 2004 Toyota Prius. Beginning at around 50,000 miles, I have experienced two occasions in the past couple months whereby I found the car to be completely dead in the morning for no apparent reason or circumstance. Additionally, I have also experienced in this same time frame and mileage whereby the car unexpectedly goes into 'neutral' while backing out of the garage or out of a parking space. Recently when this occurred, it was very difficult to get it back into reverse or drive unless I forced it by holding the shifter in that position. I am also experiencing unacceptable lower gas mileage on a regular basis. I am growing more concerned day-to-day and beginning to now worry about experiencing life safety issues.

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    Reviewed April 11, 2010

    I purchased a Prius from a dealer at the top of the market price, it has not provided the type of performance that was guaranteed. I have also had acceleration problems, battery, gas mileage, and many other braking problems. I want to join the class that is asking for full purchase reimbursement. I am afraid to drive my car, I am disabled and have been stuck in my home having to pay others to shop, bank and do everything else for me since the notice of the recall. I am on a small limited income and cannot afford to pay others to do things I could do if I could drive my car without fear of injury or death. It has cost me most of my savings for others to take care of basic needs for me. I will be bankrupt soon.

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    Reviewed April 8, 2010

    We have a 2007 Toyota Prius that has light problems. We have been pulled over many times by police because one of our head lights were out. While the officer is watching, we turn the car off and then on only to see the headlight come back on. We do not know when it is working or not. Last night, we got pulled over because our back lights were not working. We have been pulled over by the police at least 5 times because of this issue.

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    Reviewed March 26, 2010

    This is not exactly a complaint except that I was not told by my salesman that I would have to use a hi-test gas in my 2010 Prius. I read the owner's manual to find this out. I have read a lot about how people are not happy with the gas mileage with the Prius. I have found that it may not be Prius that is at fault, it is the quality of gas. I have to go out of my way to get good hi-test gas because most stations charge for the hi-test but I can tell by my gas mileage that I am not getting good quality hi-test gas. It is infuriating to pay the higher price for the better gas only to get the same as if I put in a lower grade of gas. I have been getting about 45-48 mpg on average and today, I got gas at a new place and I got 58-60 mpg. I will return to that station whenever I can as I like the results.

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    Reviewed March 13, 2010

    Occasionally, when I press the start button or the park button of my 2007 Prius, I would hear 2 or 3 short beeps of the horn. This happens every now and then and has not affected the drivability of the car. When I complained about it, they could not find anything wrong. My concern is that there might be some kind of faulty wiring that's causing this to happen and that later it may become more serious. What should I do?

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    Reviewed March 10, 2010

    I own a 2007 Toyota Prius. Prior to all the recalls, I did experience a breaking issue when I go over bumpy or uneven pavement. I lose braking power. I have no pressure for about 1 to 2 seconds. I am a cautious driver and adjusted my driving to try and accommodate for this. Also, I am very disappointed in the carpeting and fabric used in the car. It is thin and very cheap.

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    Reviewed March 10, 2010

    I took my 2010 Prius in for sudden acceleration issues. My car has had numerous 'episodes' and they refused to acknowledge a problem. I drive my only child in this vehicle, and frankly, I'm afraid to drive it. We have purchased numerous vehicle from this dealership, and sadly, it will be our last. Not sure what is going to happen; not sure they even know how to fix my car. It has a mind of its own. For now, I'm carless and frustrated.

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    Reviewed March 10, 2010

    I have the same problem with my car lunging forward while in park, and my cruise control will start blinking and it no longer work sometimes. I am concerned about driving with my kids in the car now that there have been so many problems.

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    Reviewed March 10, 2010

    I only want to ask why no one has posted anywhere that I've seen, in all the reports I've read, that the first thing to do if this happens is put it out of gear?

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    Reviewed March 10, 2010

    Has anyone used the braking mode if the Prius starts to accelerate? I use it all the time for snow driving.

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    Reviewed March 9, 2010

    I purchased a brand new 2007 Prius in April 2007. I serviced the car with Toyota and followed all the recommended maintenance as prescribed by Toyota. When the February recalls began, I immediately got the Kelley Blue Book value for the car, it was roughly a trade-in value of $13,300. Forty-eight hours later, it had dropped to KBB value of $12,200. The difference was from Tuesday to Thursday!

    That Saturday, I traded my Prius to the local Carmax and bought a new Forester. Obviously, my trade had lost value that week from the recall fallout, and we scrambled to get out from under that Prius as soon as we could. I drove my 2-year-old around in that car and was scared about obvious acceleration problems! Toyota can suck an egg! We lost thousands on our trade-in value within days of this recall, not to mention the stress of driving a car that can go haywire! I will never buy a Toyota again! Mark my words!

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    Reviewed March 7, 2010

    Our 2006 Prius had a suddenly acceleration incident yesterday. I was parking the car, so thankfully going at probably less than 5 miles an hour. I was doing a 3 point turn. I went halfway into the parking spot, reversed to get a better angle and then engaged drive to go forward. The accelerator pedal just went loose, as if a spring had disengaged. There was no tension at all and the accelerator pedal just fell all the way down to the floor. The car lurched forward and accelerated. I pressed the brakes as hard as I could. The worked and our car came to a stop and missed hitting the car next to my parking spot by inches.

    Fortunately no damage was done and I and my 2 daughters who were in the car with me were not hurt. We were all badly shaken. A passing stranger put the car in neutral for us and we pushed it into the parking spot. I then called my husband who drove the Prius home without incident (we were at that point a very short distance from our house). Today, we rented a car until we can buy a new one. I will never drive that Prius again. I really just wanted to let people to know about this, because Toyota said that the problem with our model and year was the car mat, and we removed our car mat and this still happened.

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    Reviewed March 4, 2010

    I have had this 2005 Prius for less than five years. Last Monday, I get in the car, put it into reverse and it goes into neutral. I had to keep the gear shift pushed up to make it go in reverse. Then, I tried to put it into drive and same thing--I had to keep the gear shift pushed into drive to make it go forward. I then parked it and called the dealership. They had never heard of such a thing.

    I made arrangements to have it towed the next day. Of course, that evening, I started the car again and it did not do it again. I took it in anyway and they could not duplicate the problem. It happens when it gets below 40. I think the dealer is telling a lie because they have a lot of Prius on their lot. They have to move when they move their cars during winter in Reno. Thank you.

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    Reviewed March 1, 2010

    Prius 2007. Car lunges forward in park position. Reported it to Toyota, they said they don't have any problems like that. Battery changed 12 volt, next day lights go on and off. Took back to dealership, they wanted to charge me $500 for headlights, refused to pay that much. It isn't the headlights. I asked to have them check the battery. Not sure if they did or not but the day after the dealership visit the lights now work.

    Also our car is on the recall list for the mats, have been down twice after getting the letter, they said that they don't have the part. Larry Miller Toyota in Peoria, AZ and they said it didn't apply to us. I don't think this is the problem anyway. It is electrical and circuit and computer problems. As for the lunging forward in park. I have no clue.

    We aren't getting anywhere with the dealership or customer service of Toyota. Will never buy another Toyota, this is our 5 Toyota but this Prius is a hunk of junk. Too expensive to repair and of course "everything is out of warranty". Recall Mr. Toyoda! Almost ran off the road in the middle of the dark when the lights go off. Have to turn them off and on again. As for the lunging, almost hit a friend but they jumped out of the way as the car lunged forward in the nick of time. Emotional damage, never know when the car is going to do it's wacky behavior of lunging. The lights go on and off twice a day.

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    Reviewed Feb. 28, 2010

    It's a 2008 Toyota Prius; on February 10, 2010, I hit the road in the Prius started out for Silverthorne CO to do some skiing. On Feb 14, 2010, I was in line, following a bunch of cars entering Keystones Skier parking lot, doing about 10 mph. As I turned into the parking lot, my Prius started to skid a little (the roads were covered in packed snow and very slippery). Cars just ahead and behind were having similar problems, but nothing they could not handle. In my Prius, the traction light came on and I touched the brakes with absolutely no response. The car continued to skid in a straight line, ran over a red traffic cone, and slammed into a 2 foot cube boulder, causing $3200 worth of damage.

    All the other cars, behind and ahead, continued through the turn while I alone proceeded in a straight line with no brake or steering control. At 10 mph, I had plenty of time to straighten the wheel and tap the brakes; all to no avail. The car bounced off the boulder. For those of you concerned, I would like you to know that the boulder was unharmed. After bouncing off the boulder, I continued to drive the car into an open parking spot within the parking lot. The two parking lot attendants picked up the various plastic panels lying around the boulder and carried them over to my parking spot. I got out of the car, thanked the parking lot attendants, put the road litter into the Prius trunk.

    Two days later, I waited until the rush hour was over and then drove my rental car through the same path and at the same speed (as best as I could determine) as the fateful accident two days previous. The rental car also slid a little but was easy to control and I was able to park the rental car with no problems.

    One week after the accident, I got my Prius back looking all innocent, shiny and repaired. Somewhat concerned about its performance in icy conditions, I took it for a test drive in an open parking lot. What I discovered is: In a straight line, the ABS braking system works great and stops the car well; however, if you get the car into a skid such that and the traction control system comes on, the brakes shut off. Also it appears that the drive wheels continue with some power since the car skids farther than if you just put it in neutral and let the car coast to a stop.

    The combined operation of ABS braking and Skid Traction control system is dangerous. This test I did is easily repeatable and results seem very consistent. By the way, the floor mats don't seem make a lot of difference in the cars safety, as Toyota suggests. I thought about tying the floor mats to a rope and dragging them behind during the slide; that's about the only way they affect the car's stopping power.

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    Reviewed Feb. 27, 2010

    The 2005 Prius was totaled as a result of mechanical failure. It's a total loss; Toyota is suing me and it's ruining my credit.

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    Reviewed Feb. 26, 2010

    I experienced unintended acceleration while driving on the highway in my 2005 Toyota Prius whilst under cruise control on May 3, 2009. Braking failed to slow down the vehicle as did initial cancellation of cruise control. I tried to decrease speed with cruise control stick by holding down. Switching off cruise control button and on again followed by repeated cancellation eventually worked.

    With the exception of soiling my underpants, no physical damage occurred but the fear caused some serious mental damage as well as a fat ear from the wife who would not believe it was the car and thought I was driving crazy.

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    Reviewed Feb. 26, 2010

    My wife and I bought a 2010 Toyota Prius last summer. I know that Toyota is under lot of pressure lately, but we have had some issues with the car. I want to draw your attention to:

    1. The rear arm rest: there is an unsecured pad in the armrest that is little more than a piece of cloth. It is supposed to keep dirt out, I suppose, but more importantly, I am concerned about one of my kids removing it, chewing on it, and choking on it. Want to see what I am talking about? Look at a 2010 Prius, and look for the little cheap pad in the arm rest.

    2. Our car has less than 10K miles, and the carpet looks like a 1989 Buick. Seriously, the carpet is so cheap, I expect holes to start showing up in the corners any time.

    3. We made a 10k payment to Toyota credit, writing on the check "to principal only". Toyota financial keeps sending us a bill saying we don't owe a payment for the next 3 years. I seriously doubt they applied it to the principal, or at the very least the bill is deceptive.

    4. We repeatedly, yet infrequently have an issue with the car not starting. The computer reads "Key not found".

    5. When we bought the car, I was told I would get 60mpg. The last few months, it has been 45mpg. That [is bad] - that is 25% less than I was told I would get. What gives? With all these issues, I would like another car. I would even take a new Prius but seriously, they will never give us one.

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    Reviewed Feb. 24, 2010

    On January 13 of this year, I was involved in an accident with my 2005 Toyota Prius. While I was driving, I saw the need to stop since the cars in front of me were stopped at the stoplight. I went to step on my brakes and had absolutely no response from my brakes. Then, I quickly placed both of my feet on the brakes and practically stood on them to no avail. I smashed into the car in front of me and had severe pain to the right side of my neck.

    I was able to get my car to a parking lot nearby to exchange information with the man whom I had hit. I thought it was interesting that my brakes seemed to work after the crash. My car was then towed to an auto body shop where the man told us the car had been totalled. My insurance company then proceeded to take the car and has given us money for the car.

    As of now, my insurance company has claimed me to be 100% at fault. I am not fully satisfied that this is the case since I did not have any brake power. I fear that my insurance premiums will be increasing quite a bit since my insurance company has stated that I am "100%" at fault. I would like to file a complaint with Toyota since it may be a defect of my Toyota Prius that may be at fault in this case. I have never been involved in an auto crash that was my fault in my 27 years of driving. I would like to know how to file a formal complaint with Toyota.

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    Reviewed Feb. 24, 2010

    On February 7, 2010, I was driving our Toyota Prius at approximately 8:30 am. It was Sunday morning so there was very little traffic. The road was flat. The sky and the roads were clear and dry, and it was 50 degrees outside. I was going maybe 25 to 30 mph. Up ahead, the traffic light had turned red and the car in front of me stopped. Luckily, there was quite a distance between me and the stopped car. I removed my foot from the gas pedal and began to slowly press the break pedal. As I was pressing the break pedal, the motor revved and the Prius rapidly accelerated. I stomped harder on the brake and swerved into the left lane to avoid hitting the car that was stopped at the light. The motor was still revved up and I fish tailed. Then the motor returned to normal and the car stopped. I was very lucky the car stopped before running the red light and into oncoming traffic.

    We drove the car for another two weeks as I encouraged my husband to make an appointment to have the car looked at. There were no more incidents of the acceleration problem. When my husband called to make an appointment, he described the problem to the service department. The Toyota service representative told him our Prius model was not part of the recall for the problem described, and Toyota would not cover a diagnostic review of acceleration problem for our car. Today, my husband took the car to Putnam Toyota in Burlingame, CA. The service representative was Wesley **. I did not attend the meeting but when I drove up to pick up my husband, he told me the service representative was taking the matter seriously and wanted to ask me more questions. I parked and went in.

    Wesley ** at first seemed interested. I described the incident again. It rapidly became apparent that Wesley was only interested in putting words in my mouth and telling me that I obviously had come too close to the car in front of me before beginning to stop and stomped on the gas instead of the brake. I reiterated what I had previously told him, that it was a leisurely Sunday morning with no traffic and I had plenty of room between me and the stopped car in front of me. He said he would test drive it and, hopefully would find nothing wrong.

    I told him I was sure he would find nothing wrong from a test drive. He even went so far as to say that the vast majority of recalled cars have never experienced this acceleration problem. I told him that I had. Of course, that didn't matter and he ignored me to continue in his own fantasy world, confident that I must have imagined what happened.

    We picked up the car this afternoon and gee, guess what? Toyota found nothing wrong! End of story. Toyota is absolutely, completely disinterested in fixing this acceleration problem. If there is anything you can do to get this acceleration problem fixed in our car, I would greatly appreciate it.

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    Reviewed Feb. 23, 2010

    I own a 2007 Toyota Prius. Prior to all the recalls, I did experience the breaking issue when I go over a speed bump in my apartment community. I believe this is the same issue Steve Jobs of Apple was trying to report to Toyota. Right after the front tires went over the bump, I tried to slow down for the rear tires, but the break pedal felt as if it had no pressure for about 1 second. Like most people, I made nothing of it until now. My second issue, which may be both a software and electronic issue, is that my rear driving lights are not working. They went out one by one over a period of one month. However, what is more striking is that the car does not at all indicate that my rear lights are out. It is as if I do not have a problem. So if I am driving at night, the car behind me does not have a red light warning that there is someone ahead of them unless I step on the break.

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    Reviewed Feb. 23, 2010

    Hybrid technology failed, and despite staff denials that the batteries would go dead and only cost $800 if they did. When it did at 136,000 miles, they instead wanted up to over $4,000 to fix it now. The car was horribly misrepresented in every way. It never got the mileage, and it never did better in the city than on the highway.

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    Reviewed Feb. 22, 2010

    My complaint is simply this. While I understand it's "buyer beware", how do you check gas mileage before you drive? I mean, of course you get to test drive, but I bought a 2005 Toyota Prius thinking I would get at least 40 miles to the gallon and I'm barely getting 29. While I understand that this is not the used car dealers fault and the Carfax report came back "clean", how do you check mileage before you buy? And what can I do about it now that I am vested. The car runs great. It's simply the gas mileage that's the problem.

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    Reviewed Feb. 22, 2010

    On both of my daughter's 2006 and 2007 Toyota Prius, the headlights go off intermittently. Mostly the right one but sometimes both. If you turn the headlight switch off then back on, the headlights come back on only to go off a little while later. I have noticed when I see a car with only one headlight on, it is often a Toyota Prius. There should be a recall on the Prius!

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    Reviewed Feb. 22, 2010

    Prius 2008: this has been by far the worst car I have ever owned. I want to warn everyone considering buying one to read this carefully. Within six months of ownership, I noticed that the digital speed, gas was intermittently going off. Then, the display module was also not working. A line was running through it and going off. The airbag light for passenger stays off even when someone is sitting in seat. In cold weather, the car has huge warning light that it will not recharge when in neutral, even though the car is in gear and driving down the road. The latest insult is that the gas gauge is stuck in half full. This car is a total lemon. Steer clear. Buy anything else.

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    Reviewed Feb. 20, 2010

    I have three complaints with my Prius. First I have never been able to fill the fuel tank with 12 gallons of fuel as it was advertised. Tonight I ran my 2005 Prius until the fuel warning light came on. I immediately pulled into a station and I was only able to get 7.5 gallons of fuel into my car. If I try slowly running fuel into this car, it finally stops accepting fuel and surges fuel out all over me and the side of the car. I expected this car to hold 12 gallons of fuel as advertised. I complained about this problem to my dealer. They supposedly checked the tank and stated that everything was normal.

    Second. When I purchased my Prius I was told that tires would be provided for life. My understanding was that I would never have to purchase tires for my car and they would be provided by the dealer. In less than 10K miles I had a nail in the sidewall on one tire. I had to wait several days while they ordered a tire, then I had to pay a $75.00 charge to have the tire installed. When the Goodyear tires had to be replaced at 25k miles I paid over $300 extra to upgrade to premium Michelin tires because I was told that the tires must have lasted at least 25k miles or they would not be replaced. They would not pay for but 3 tires because the tire that had been replaced still had some tread left. Now I am supposed to drive a new car with unmatched tires on it.

    It is my understanding that you should never operate a car with mismatched tires on the same axle. They told me the company that was underwriting this agreement was tightening their requirements because the program was costing more than projected. I told them that wasn't my problem. I had to pressure my dealer to replace them. When the Michelin tires that had been rated for 80K miles were worn out at 25k miles (50k total on my car) I had to have a heated discussion with the service manager to get them replaced. He stated that "tires for life" didn't really mean tires for life. That this part of my purchase was a complimentary dealer convenience and, therefore, was not binding.

    Third. When I hit a pot hole and blew out two tires on the same side I called the convenient roadside assistance number (EasyCare vehicle service contracts) I had been provided when I purchased and it was not in service. I just tried this number and got a message that I don't understand but it doesn't have anything to do with roadside assistance. I have the card I was issued by my dealer with an expiration date of 09/20/2011. I was left sitting beside the road on a blind curve with no idea of what to do. I finally called the highway patrol to find a wrecker service. I had to buy 2 more tires that I had been told would have been replaced buy my service agreement. These tires had sidewall damage caused by the rims pinching the tire.

    Now my Prius now has 76K miles on it and it has worn out another set of tires. There is no way the fuel mileage savings will pay for a set of tires every 25k miles. So far if I have worn out approximately 190 thousand miles of tires in 75 thousand miles. I am tired of dealing with my dealer, so I am not going to try any more I will just go somewhere else to buy tires and pay for them myself. I have taken my car to this dealer within the required service interval for every service since my purchase. Once I did approach the limit because I wanted to have the car inspected at the same time as the service. This was a reason that was used to try to avoid supplying new tires. Tires For Life is a scam. Easycare is also a scam.

    So far because of my persistence I have only had to purchase two tires for approximately $500.00 plus pay a tow bill of about $75.00. I am really disappointed because this was my first new car. I spared no expense when I purchased it because I didn't want to have to worry about anything going wrong at least until it was paid for. This dealer will promise anything to get your name on the line. They have no ethics.

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    Reviewed Feb. 18, 2010

    I own a 2003 and 2006 Toyota Prius and have experienced tire problems with both cars that I never experienced with other cars. When both cars hit a pot hole the side of the tire is pierced by the rim on the side and can't be fixed, only replaced. This has happened over 10 times on each car. Road hazard warranties don't cover a cut on the side of the tire and it can't be fixed. This has happened with Goodyear and now Michelin tires. Only an insurance policy on the tires helped but it was still expensive.

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    Reviewed Feb. 17, 2010

    I am having a steering problem with my 2002 Prius. It is intermittent and it occurs mostly when the car is cold when it is first started in the morning. If I start to turn the wheel, no matter how slightly, the steering wheel starts to vibrate back and forth rapidly. I don't even have to move the car at all, just apply slight pressure to the steering wheel as if to turn it. This makes me suspect that this is an electronic problem. I took the car to the Toyota dealer and they said it was my tires. I bought new tires and it still occurs. The dealer was unable to reproduce the problem as it is intermittent.

    The only other person to witness this was my 21-year old son who was in the car when it happened. His reaction was, "Whoa!" The wheel jerks back and forth so violently that it is very dramatic. I can usually stop the jerking by just holding the steering wheel still. The jerking lasts only about 10 seconds and has not happened when I was driving yet. The 2002 Prius looks a lot like the Corolla which now is found to have steering problems. So I wonder if they aren't built similarly? My Prius started this at 140,000 miles. It has been a good car until now but I am afraid to drive it!

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    Reviewed Feb. 11, 2010

    I have a 2008 Prius, and can easily recreate the braking problem on the street where I live. It's very consistent, where the car begins to skate. The Prius also has steering issues, where the hyper-sensitive steering constitutes an extreme hazard in a mild wind gust, in a rutted road situation, or any time "over-correcting" might come into play. Further, there is a very dangerous reflection on the inside of the windshield, when driving on a dark road at night. It is a green line that goes straight across my line of vision.

    Toyota knows about these things. I'm waiting for my car to be recalled. I'd get rid of it in a heartbeat, if I could get a fair price for it. This is a huge purchase for me, and one that I made very carefully. I feel totally burned by Toyota. I talked to Toyota about it, and they said they were very sorry, but there is nothing they can do. The economic damage has been done, because I can't sell the car for what I have in it. It's very stressful to drive a car that won't stay on the road, that I have to fight with every day just to keep it on the road.

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    Reviewed Feb. 11, 2010

    Traction control on the 2008 Toyota Prius does not work well. The Toyota car dealer sold me new tires, but it did not solve the problem. The car has been stuck and required pulling out of the snow. I am afraid to drive the car in the snow. I cannot get the car to move, if the road is slippery, and there is a slight incline.

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    Reviewed Feb. 11, 2010

    Ever since I bought my 2005 Prius, I have had the braking problem that Toyota is now recalling their 2010 Prius's for. When I brought my concern to the attention of the dealership, they made me feel like I was naive and crazy for my concern. They said that it was the proper way for the braking system to work.

    Any time I go over some sort of uneven ground, which in LA is often, my car lunges forward and even though my foot is on the brake, nothing happens. I feel really scared to not have control of my vehicle in those moments. Toyota better recall all Prius cars and I think they should be compensating us for the years that this problem hasn't been fixed with their dealerships/company knowing full well that it is a common problem. They kept it a secret from their customers.

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    Reviewed Feb. 10, 2010

    So, I'm not inquiring about the current recall, but instead concerned about my headlight malfunctioning. Since spring of 2009, I noticed that my headlights have been dimming or "blinking", or switching back and forth at random intervals. Sometimes, one head light would go out, then the other. More recently, both sometimes go out. I can only correct this by turning off my headlights and then turning them back on. The first time this happened, I purchased new bulbs but the "blinking" continued.

    I recently went online to search the web and I found that there are other Prius owners experiencing this same problem. They all claim that around 45,000 miles, they've been experiencing the same problems. My car is now at 48,000 miles which is consistent with the other Prius owners responses. Does Toyota have a recall for this malfunction? I was told that there is no recall and that Toyota will not repair. I have yet to contact my dealership. Please advise.

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    Reviewed Feb. 10, 2010

    I bought a used 2004 Prius recently (12/2009). In researching the hybrid car, the only problem I read about was unintended acceleration, which was rare. One cold morning after driving the car for about two months, I got in and pressed the start button. The display lit up and all the warning lights came on. They did not just blink on for a second, they stayed on. I tried to turn the car off and start over but it would not turn off. It would not "shift" into reverse or drive. The drive train indicator stayed in neutral. I tried various things for about six minutes. I had read that it is not good to leave the car in neutral because the battery is not being charged in that state.

    The most upsetting thing was that I was not able to turn the car off by depressing the brake and pushing the start button and I could not remove the key. I was going to call a mechanic but when I opened the door, whatever was stuck came unstuck; the warning lights went off and I could shift into reverse and drive. I have no idea if opening the door had any effect or if the car just made a change at that point in time.

    This is my first hybrid and I've not had a car with lots of electronic parts so there have been other problems but I assumed it was user error. I have been slowly reading through the user manual to educate myself. The manual could be better written. You do have to read the whole thing carefully and I find myself flipping back and forth to different pages to understand the instructions.

    The incident described above was not due to any error on my part. All these recalls gave me the confidence to think that and report it as a problem. I need to take the Prius in for an oil change and I plan to ask about what happened and if any of the recalls apply to my car. I have it serviced where I bought it, Mark Jacobson Toyota in Durham, NC.

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    Reviewed Feb. 10, 2010

    I have found the information on the Prius traction control system (TCS) very enlightening. I live in the Blue Ridge mountains with an approximate 1,300 foot change in elevation in about 2.5 miles. I have experienced all of the problems described while on very steep slopes. Does anyone know if the continuously variable transmission play a role? No low gear is a problem when descending on icy roads.

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    Reviewed Feb. 9, 2010

    I drive a 2004 Toyota Prius and the traction control has been driving me mad for 5 years now. It completely cuts the power if a wheel slips in the slightest, leaving me stalled. Once I went to make a left turn on a busy street, the traction control kicked in from some very minor slipping and I was left stranded in the middle of the intersection with traffic coming at me. Since I can't spin the tires in that situation, the drivers in the other cars can't tell that I'm stuck. It just looks like I'm not trying to move, which provokes a lot of hostility from them. If I could spin the tires a little, it would be obvious to them what was wrong and I bet they'd be more patient and sympathetic (give people the benefit of the doubt while driving, please!).

    I've been reading other people's complaints about the same thing and it is a relief to know that I'm not the only person with this problem. On days when it snows, I'm trapped at home while everyone I know, no matter what kind of car they drive, can get where they need to go. Toyota says the traction control functions as it was designed to, but this car was designed for climates where it does not snow and in places like Wisconsin, the programming needs to be different to accommodate normal winter driving conditions.

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    Reviewed Feb. 9, 2010

    I have a 2007 Prius that has the same braking issues as the 2010 recall. I'm sure the owners of all Prius want the brakes fixed on all model.

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    Reviewed Feb. 9, 2010

    My question is if Toyota knowingly sold their Prius' with brake issues. Don't the consumers such as myself have an option to get a refund for the car? I mean if I had known about this issue I would definitely not have purchased the car.

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    Reviewed Feb. 9, 2010

    After 150,000 miles, my 2004 Toyota's headlight went out in 2008. I replaced it myself with high intensity bulb, purchased at Auto Parts shop. It only lasted a few weeks. It continued happening on alternating sides. The dealer told me, high intensity was my problem, and to return to regular intensity. So, I bought the least expensive regular intensity bulbs at Auto Parts shop, installed them myself, and they're great! They haven't failed for months so far.

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    Reviewed Feb. 8, 2010

    I own a 2007 Toyota Prius and have experienced momentary loss of braking over a rough surface. This is a highly repeatable experience and I have adjusted my driving habits accordingly. I drive over the same railroad tracks just prior to a traffic light every day. While braking, with my foot firmly on the brake pedal, the car seems to lunge forward apparently as the brakes release for a split second. At the same time, my traction control light will flash on and off until the road smooths out. That split second is enough to cause an accident with the car in front of me if I don't give myself extra room or slow down prior to the tracks.

    I have seen similar complaints for same model year of 2007 and earlier, I believe, on this and other websites. Some believe that this is a software glitch that occurs when the braking switches from the electro-magnetic to the mechanical braking system. I would hope Toyota is aware of this problem and that earlier models are included in any recall.

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    Reviewed Feb. 8, 2010

    I noticed from the first time I drove the car that when I turn on the headlights, they would be bright and then dim. I thought this was because of the High Intensity lamps (HID). Now, on my 2008 Prius, the headlights take turns shutting off, occasionally doing this simultaneously. When I asked the dealer about it, I was told it was known but nothing would be done and it would cost around $700. Now, I'm told that they cut the price of the bulbs to $150 and the repair is now only $500. Headlights failing in two years just doesn't sound like a quality car.

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    Reviewed Feb. 8, 2010

    Driving my 2008 Prius April 2009 in imperial valley. Coming off at rd. onto hwy 86 driving south to el Centro. After bringing up to hwy speed, my car continued to speed up. I thought maybe cruise control not working, however, should shut off when brakes tapped. I applied steady pressure to brakes as the car kept accelerating. Was able to slow somewhat, took foot off brake and speeding up again. This happened several times for the distance to Costco gas station where I was able to exit off hwy to. The brakes had distinct burning smell. I had been braking hard, very hard for quite a while.

    Fortunately the incident caused no harm other than terrifying my daughter. Took car to Mossy Toyota where I purchased it to have checked out. After leaving over night, the service crew was unable to reproduce the malfunction which I believed to be something electronic. They said brakes still fine. The service mgr. pretty much blew me off telling me I just didn't understand the way the car worked. It was physically impossible for the hyrid Prius to behave as I described. Apparently, he either thought I was making it all up or shoving my incident under the rug because Toyota doesn't have a clue as to what is going on either. As I travel, I am ever aware this continues to be an issue.

    At this point in time, I am just not driving the car as much as I had intended, using the car for work traveling back and forth from San Diego county to Imperial county in an effort to save gas. At the time of the car purchase, I also bought a booklet of service calls which are scheduled @ 5,000 miles apart. Unfortunately the packet of service tickets have an expiration date. I have nine remaining and don't think I will drive 45,000 miles by 2012. At the least, the expiration date should be waived being that the car has safety issues.

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    Reviewed Feb. 8, 2010

    At 60,000, I avoided wrecking my Prius whose Abs system failed completely and got to a dealership. 16000 later, I had a new abs. Is this a lemon? I would think so. Very costly and seemed too early for brakes.

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    Reviewed Feb. 8, 2010

    I own a 2008 Toyota Prius and have experienced loose of traction while brake over rough surfaces with the skid warning light flashing.

    I've always been concerned when this occurs. This has never occurred in my Dodge or Ford under the same circumstances. I only hope Toyota looks at the 2008 and 2009 model years and not just at the 2210.

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    Reviewed Feb. 7, 2010

    I have a 2008 Prius. I saw there was another complaint with the same issue for a 2008 Prius that I'm also having which seems to be the same issue with the 2010 Prius. I have been having this problem since I bought my car and mentioned it to my Toyota dealership twice, and they stated that it was due to the anti-lock breaks and that is the way it was designed. I stated that it was dangerous if it was going to propel you forward when you are breaking, but they didn't really have much of a comment. Now I am hearing that other folks are having the same issue.

    The issue is when the car hits a pot hole or a bump, the car lunges forward (and the traction control light goes on), forcing me to brake. Sometimes this actually happens when I'm breaking and hit a pot hole or bump as well. I love my Prius, but I am now worried with all the accidents I'm hearing about. I hope that Toyota recalls other Prius years for the brake problem and not just put it on the back burner like they have been. The other issue I have had with my 2008 Prius is the keyless remote control. Since the day I bought my car, the alarm button does not work unless you are right in front of the vehicle and sometimes it doesn't even work then. I know this is not a danger, but it's annoying when you are trying to find your car and the alarm won't work. I have also complained to my Prius dealer about this issue twice without resolution. Thanks.

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    Reviewed Feb. 7, 2010

    We purchased a 2010 Prius and have several incidents of the car accelerating when we start to engage the brakes. It feels exceptionally bad if you are on any type of rough road (terrain). We are very concerned about our safety in this car!

    We try to control the car and now drive it very carefully and do not ever get too close to the car ahead us, as we are never sure how the car is going to react. We paid a lot of money for this car and would feel much better if Toyota would recall this 2010 model Prius!

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    Reviewed Feb. 7, 2010

    We purchased a 2010 Prius and have several incidents of the car accelerating when we start to engage the brakes. It feels exceptionally bad if you are on any type of rough road (terrain). We are very concerned about our safety in this car!

    We try to control the car and now drive it very carefully and do not ever get too close to the car ahead as we are never sure how the car is going to react. We paid a lot of money for this car and would feel much better if Toyota would recall this 2010 model Prius!

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    Reviewed Feb. 7, 2010

    I have always wanted to complain about my 2007 Prius regarding a very dangerous breaking issue. The recent news about Prius has compelled me to list this issue. Very often, when I park the car- I put the car in park and if the car is on the slightest incline it will roll a little. And moreover, when I park it on a hill and even if the emergency break is on, it rolls about a foot. This has scared, the you know what out of me because I wondered if it will roll infinitely. Now this has happened in dangerous spots light while pumping gas at a gas station where there may be not level areas around the pump. Once it rolled while I stopped at a toll booth to talk to a toll collector. I know there have been many instances where this happens! It's scary when it happens.

    This car has been doing this since the day I got it and it needs the attention of Toyota. I am a very happy Prius owner but I have to tell you this is not right. Based upon what I've heard in the news, I believe there is a glitch in the software that makes the 2007 Prius do this. This model needs a recall too!

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    Reviewed Feb. 6, 2010

    I have a 2008 Prius. I was watching the news and I heard them describing the brake issue with the 2010 Prius and I said to myself that is the same problem I have been having since I bought my car, but I didn't think much about it. I assumed it had something to do with it being a hybrid and the weight of the car. But now I am hearing that other folks are having the same issue. The issue is when the car hits a pot hole or a bump, the car lunges forward (and the traction control light goes on), forcing me to brake.

    I love my Prius, but I do think twice when I get in it because of the deaths/accidents that have happened in Southern California. I hope that Toyota recalls other Prius years for the brake problem and not just put it on the back burner until more accidents occur. I do think twice about getting in my car, but I have no choice. I am a graduate student and I have to commute in heavy traffic to get to my school everyday so I really can't stop using my car. But I keep thinking what if my brakes go out in this traffic and the weather in Northern California has been very wet.

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    Reviewed Feb. 6, 2010

    I have a 2007 Toyota Prius that when I run over a bump in the pavement, the anti-skid light come on and the car will not accelerate well. It’s like putting the brakes on while I am moving. This could result in a rear end collision or loss of control.

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    Reviewed Feb. 6, 2010

    We bought a 2010 Toyota Prius in October of last year. My wife, Suzanne, was driving home from the gym last week when the brakes failed completely. She was turning right from First Street onto North Mines Road in Livermore, Ca. It had been raining and the roads were wet. When she pushed the brake pedal to slow down during the turn, nothing happened. It really scared her. Luckily, it was early morning and the traffic was light. There were no other cars in the intersection and she completed the higher-than-normal-speed, awkward turn without accident.

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    Reviewed Feb. 6, 2010

    Headlights on Toyota Prius are faulty. My car is a 2007 Toyota Prius and the headlights started to go off while I was driving. I have to turn them to the off position and back to on to get them to come back on. In 2008, I hit a deer and the headlights were replaced due to damage. The headlights once again began to go off. I have been told that there is nothing they can do about it. Since this time there have been over 2000 complaints on the 2007 Prius with a headlights problem.

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    Reviewed Feb. 5, 2010

    I have a 2009 Prius and have faced the same issue as many other folks. When the car hits a pot hole or a bump, the car lunges forward and the traction control light goes on, forcing me to brake. This has happened from the beginning and I assumed it was the result of the car being light.

    I also got in the car to go to work about a month ago and it was completely dead. The car only has 8000 miles on it. The dealer had to jump and all the electronics had to be reset. I love the car, but there are clearly ghosts in the machine that Toyota needs to fix quickly.

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    Reviewed Feb. 5, 2010

    On the afternoon of January 26th, 2010, my wife was driving our 2006 Toyota Prius at approximately 30mph. As she approached an intersection, the vehicle surged forward despite firmly applying the brakes. She employed all the strategies recommended by Toyota but was not able to stop before striking another vehicle that was stopped ahead in her lane.

    The road was level, clear of debris and dry at that time. Her view was unobstructed and there was more than adequate time and distance to stop the vehicle under normal circumstances. Three people were injured in this event, which I hesitate to call an accident. While I am not happy to learn of other's experiences, it helps to know that despite what the dealers and Toyota will have you believe, there are serious defects with the Prius that compromise the safety of the motoring public.

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    Reviewed Feb. 5, 2010

    This is about 2010 Prius' brake problem. My 2010 Pruis has had a brake issue since I picked it up in July 2009. I've taken it to the dealer 3 different times and was made to feel like I was crazy. The first time I put it in the shop to get the oil changed and have the brake checked, I told the dealer that when I had my foot on the brake pedal and hit a pothole the car would accelerate. When I got the car back, I was told no problem was found. The problem kept happening so I complained again.

    I was told I wasn't used to the anti-lock brake system but it would be okay. The third time I demanded a mechanic or someone ride with me. After talking to the Sales rep, my wish was granted. I picked the person up and took him for a ride to the part of the road that the problem would happen most of the time. My driveway was too far away to show him. Anyway of course the brake worked fine and I felt crazy. He explained to me the anti-lock brake system again and told me that if that section of road was causing the problem to avoid it. I dropped him off and haven't been back. I'm happy to find other people now have come forward.

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    Reviewed Feb. 5, 2010

    I have owned a 2008 Toyota Prius for almost 2 years and have always had a problem with the brakes disengaging when go over a bump. I hope my Prius is not going to be left out of this recall.

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    Reviewed Feb. 5, 2010

    My daughter was driving her 2007 Toyota Prius (900 miles) and had accelerated after a stop sign to 15 mph when the tie rod broke and the car veered at a 45 degree angle into a parked car. I arrived at the accident scene within a few minutes and along with the police officer took pictures of the vehicle as well as the skid marks from the center of the road to the parked car.

    The official police report listed the cause of the accident as a broken tie rod and not driver error. I had the car towed to my local dealer, who was very supportive, until the local forensics engineer from Toyota became involved. He and I (I was also a mechanical engineer for an engine company) inspected the underside of the car, and he could not find a root cause for the failure of the tie rod, so he concluded that the tie rod broke after the Prius hit the parked car, so it was not Toyota's fault, and therefore, would not cover the broken tie rod under warranty.

    I asked him how the skid marks from the center of the road to the parked car can be explained, and he had no answer. Typical case of Toyota burying their head in the sand with a quality problem.

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    Reviewed Feb. 4, 2010

    I have a 2007 Toyota Prius hybrid car with currently 24,000 km. Since new, vehicle has serious braking issues. When trying to brake over train tracks, potholes, drain covers, gravel, puddles, or ice, the vehicle slows slightly then lurches forward (feels like a brief acceleration). And the brakes slip before grabbing hold. Many times this has caused vehicle to enter intersections on red lights if the roads are wet. Also, the vehicle has slid off the road on gravel, and it slips regularly over train tracks.

    Dealer is not willing to repair the vehicle at their expense, and to date, the vehicle does not have a recall to repair it (although there is recent media discussion over only the 2010 model brakes with the same issue).

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    Reviewed Feb. 4, 2010

    I have owned my 2007 Prius since 2007. At first I loved it. Problems with the braking (hitting holes or ice causes traction-stopping problems), gas tank readings, (thank you AAA) and varying mileage will probably stop me from purchasing another in the future. I was at a drive-thru picking up coffee and the car lurched forward. No, my foot was not on the gas petal, and it was in park! I also had problems with the dash lights not working and the car not shutting off that took my local dealer three months to fix. I feel the braking problem, acceleration at a stop, gas tank issues all pose a high-impact damage outlook for the owners.

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    Reviewed Feb. 4, 2010

    I wanted to let you know about yet another issue I have been having besides the braking issue over rough pavement with my 2010 Prius purchased in November of 2009.

    The cruise control does not automatically cancel when applying the brakes until you press the pedal far enough to engage the brake light switch (that's correct, the brake lights do not come on under light braking, causing another dangerous situation of surprising drivers behind you), this causes the car to simultaneously increase the throttle while the driver is applying the brakes. This is even more pronounced when cresting a steep hill. It is possible to slow the car with the brakes while driving uphill. Upon cresting the hill and releasing the brakes, the cruise control is still engaged and the car then accelerates unexpectedly.

    I have been to 2 different Toyota dealerships for repairs and they claim that they cannot replicate the problem or that the car was designed that way and it is not an issue that can be adjusted or repaired.

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    Reviewed Feb. 4, 2010

    I own a 2008 Toyota Prius, which I love. Unfortunately, I believe it has potential problems in that upon occasion, it will lurch forward when put into gear without ever touching the foot pedal. It has done this in reverse also. Best description is as if it has a sudden power surge.

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    Reviewed Feb. 4, 2010

    I bought a 2007 model in September 2008. I have always had issues with the brakes, chalking it up to the tiny little wheels and the fact that the last car I drove was a sturdy SUV. Now that I am hearing of the brake problems, I know it is not just the 2010 models. If the road is slick or if I drive over a bump or pothole while braking, the "slick surface" light appears on the dashboard and the brakes fail.

    Yesterday, this meant sliding inches away from a brick wall. I also am having mileage issues the past few months. I average about 43.9 miles/gallon, or so I thought. I could get somewhere around 400 miles/tank, usually more. The last few months I have been at the gas station twice as much, getting about 320 miles/tank. All the while, the computer still reads 43.9 miles/gallon.

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    Reviewed Feb. 3, 2010

    The brakes failed going into exit ramp on slightly slippery road conditions (drizzle slightly dampened highway), causing loss of control of vehicle and about $5K in damages to vehicle (insurance covered it but then raised my rates by $1,500 per year for next three years saying I was the cause of the accident). Please include me in any class action law suits against Toyota Prius 2006 for "faulty brakes". Thanks!

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    Reviewed Feb. 3, 2010

    I was very interested in an article in the WSJ by Juro O. today on Prius brake failure. I am an American in New York State who recently (November 13th, 2009) had an accident in my 2009 Prius that totaled the car, though no one was hurt. I had always credited this crash to a problem with my brakes. I was in a situation where I had to stop very quickly and braked as hard as I could. The car slowed to a point then seemed to "plateau" until my car struck a truck.

    I never heard or felt the "ABS sound" or vibration, and had always suspected something was not right with the brakes, but did not know what I could do about it. Can you give me any information as to how to pursue this or who I might contact to tell them of my experience? My car was totaled, and I incurred a $2,200 debt to Toyota in the loan to ACV discrepancy in my lease. I leased a 2010 Model, the only one available, and now pay $40 more per month.

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    Reviewed Feb. 3, 2010

    The brake slips on my 2010 Prius if the pedal is pressed when the car is crossing a manhole or slightly wet surface, speed of vehicle is quite slow, or may be approaching stoplight, for example. I’m concerned over potential crash.

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    Reviewed Feb. 3, 2010

    I am responding to the story given about the Toyota Prius that could not go in snow. I just read the post about the Toyota Prius that if it began to spin at all, power completely shuts down to the drive system. This is true, and I do believe the Toyota Prius is acting as designed. Mr. ** points out that if a tire begins to spin, the brakes are applied, or power is shut down so that the tire will not spin, only grip. Therefore, if it does not grip, it will not move. I am here to say with authority that whenever you remove the ability of a car to spin under "any" condition whatsoever, that car limits the driver’s ability to control and maneuver the vehicle.

    My wife has a 2006 Prius, and I have an older car of identical size and shape. I think even the weight seems to be the same. While she cannot even back the car up on a level surface in snow (not ice, just snow), my old car can drive all around her car, and even up reasonable grades because if I need to spin a little, I can continue momentum. The Prius left my wife stranded on a not-so-slick hill, while all sorts of other cars drove by her. This problem makes the Prius unsafe in bad weather. This is really not an opinion; all sorts of cars drove by her.

    To re-state this, it is much safer to spin and be able to use the engines power to continue a slow safe speed in snow and ice than for no tire to ever spin. Spinning would almost never present a safety issue at slow speeds unless both drive tires spun at the same time. This being said, I absolutely love the Prius and think there is no car like it. It is far more dependable and efficient than I expected, and in spite of this obvious design flaw, I would buy it again and again and again. Just make sure you have a truck for bad weather because the Prius will help you walk more.

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    Reviewed Feb. 2, 2010

    I have a 2007 Toyota Prius. The 1st headlight went out in one year, the other the year after. This is something they know about, but like the gas sticking they try to ignore. I have had a Toyota since 1989, but I am losing faith in them because the company does not want to take the blame for things until enough problems arise and people are hurt. The are no consequences really, I got a warning ticket the day after they pulled me over for the same thing so I had to get the light replaced.

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    Reviewed Jan. 31, 2010

    I have read many postings on other sites, so I am not the only Prius owner experiencing these problems. First, the gas gauge and the gas tank problems. I have run out of gas three times since I have owned my 2008 Prius. It is difficult to determine how much gas is in the car, I believe it is supposed to hold 11.9 gallons. However, when I think I am filling the tank I can get only 8, no more than 9 gallons to fill it without the gas pump allowing me to put any more in. The gas gauge will show that it is full no matter how much I "fill" the tank. When this happens I figure I have 3 gallons left when the low gas indicator begins blinking.

    This should allow me many miles before I need to get gas since it holds 11.9 gallons and I only had to put 8 or 9 gallons in to fill it. This is a very big safety issue since I am traveling on highways quite often. If I cannot tell how much gas is in the car I am likely to run out just a few miles after the low gas indicator comes on. The second issue is the headlights. From other postings I understand that this is a problem with 2006-2009 Priuses. I have a 2008 Prius, and with less than 40k miles and less than 2 years the headlights have gone out. Then, the dealership wants $150 (down from the original $300) per bulb, plus a huge installation charge. I cannot afford to pay such prices every two years to have my headlights replaced.

    After seeing how common of a problem this is and has been for several years, the dealership said nothing to me about this known problem at the time I purchased the car. This is very deceptive of any dealership to not inform the buyer that these known problems exist. I have spent $450 for headlight installation (every two years) and this has been a big safety issue for not knowing when I might run out of gas (three times so far).

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    Reviewed Jan. 28, 2010

    I bought a used 2008 Prius in 2009. I drove for half a year and the driver’s side headlight went out. I went to the mechanic and replaced the headlight. Then the passenger's headlight went out. I thought I need to replace the passenger's headlight. But when I turn the headlight on and off, the passenger's headlight went back on and the light is very bright. It soon starts to dim in 5 seconds and then completely went out. I feel very unsafe when driving my car now.

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    Reviewed Jan. 27, 2010

    Today's news about the suspension of Toyota sales had me wondering why the Prius was conspicuously absent from the list. We have a 2010 Prius with 3500 miles on it. Twice lately, I have noticed the surge of acceleration on bumps and it has been alarming. When I found other testimonials about this on this site, I don't feel paranoid any more, just worried. Perhaps there is something in the jarring that causes the fault?

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    Reviewed Jan. 27, 2010

    I own a 2008 Toyota Prius, purchased from the dealer right off the lot. From day one, I have noticed the brakes do not work properly. At first, I thought it was just a terrible car for rain or snow but it was having problems in the slightest rain shower. If I hit a pot hole or bump while slowing down, the brakes release. If the traction control activates, the brakes release. The smallest bump or slight slip from one tire and the brakes stop working.

    If I'm turning into a driveway or onto a side street and there's a bump or dip by brakes will release and my car will slide (sometimes into on-coming traffic). Now that I'm aware of the brakes slipping, I've noticed it every day, the roads will be perfectly dry, I have brand new tires, the brake pads just barely checked at the dealer, but if I hit a bump I have no brakes. I noticed if I "pump" the brakes I can get the brake pads to catch the tires again, but often only after I've slid into the other lane.

    It's only a matter of time before someone gets rear-ended or the car slides into an on-coming car. The gas tank issue is a problem. It doesn't fill and at some pumps, it won't fill more than two gallons but that I can live with. Having faulty brakes however may very well be the death of me or someone I share the road with.

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    Reviewed Jan. 25, 2010

    I purchased a 2010 Prius on 1-16-2009 at the San Diego dealer, Mossy Toyota. I drove the car from San Diego to Chico, CA. While I was going over the Grapevine between Los Angeles and Bakersfield, I was traveling about 70 mph when I lost acceleration to the vehicle. I had to dodge cars and trucks and finally was able to come to a stop on the side of the road. I turned off the Prius and then sat there wondering what had just happened. I only had 100 miles on the car and it lost acceleration! I turned the Prius back on and put it in drive and drove the rest of the way 500 plus miles to Chico, Ca. with no further problems. I called the San Diego salesman, Mark, and discussed the loss of acceleration with him. He had never heard of such a thing. I spoke with the Chico service person, Gary, and he said the same thing, never heard of such a problem.

    A few days later, on Thursday, 1-21-10, I was driving from Chico to Monterey for a meeting. The car only had 900 or so miles on it. I was to stop off in Merced, Ca. to pick up a friend. I was on the outskirts of Modesto, Ca., going 70 mph in the fast lane of three lanes and it was pouring with rain. Once again, I lost the ability to accelerate! I was very worried since the traffic was terrible and with the rain, it was a very dangerous situation. I was able to pull to the middle lane as my speed continued to decrease with no acceleration. Then, I signaled to move to the slow lane but there was a Jeep Cherokee coming very fast in back of me. I just held my breath and prayed that he would not crash into me.

    I was able to get out the of way to the side of the road and stop the car. I had just escaped a very serious accident with other cars on the freeway since I had no acceleration! I was just a few hundred yards from two lanes merging from the right onto the highway. I just sat in the car and looked at the gauges. The radio was working, the windshield wipers were working and the gauges were working. I turned off the car and started it again. Then I put it into drive and drove very fast to be able to enter the traffic lane.

    I called Mark at Mossy Toyota in San Diego to report it again. He had no idea what had happened. I called Gary in Chico and spoke to him. He said for me to take it to a local Toyota dealer because it was such a safety issue. I took the Prius to Merced Toyota and the service man, Rick, had no idea what was wrong and causing me to lose acceleration. I left the car and took another car to Monterey for the training conference.

    On Friday, 1-22-10, I received a call from Rick, Merced Toyota. Rick told me the following: service called tech support and faxed over the "operation history" for them to review. "After reviewing with TIS came to conclusion that the park button of the shifter was inadvertently touched." This means the car was slipped into neutral those two times. I was told by Rick at Merced Toyota that Toyota had redesigned the Prius dashboard in 2010 and placed the park "button" much closer to the heater controls and the music buttons. Rick told me that if it slips into neutral again, just use the gear shift and put into drive!

    I told Rick that I am very upset with this Prius and the safety hazard it is on the freeway when I lost acceleration. Someone else is not going to be a fortunate as I was and they may end up in a terrible crash, possibly killing people. Rick, Merced Toyota, told his salespeople about the problem of the car slipping into neutral when the park button is "inadvertently" touched by the driver. He asked the sales people to tell future buyers about the problem.

    This is a very serious problem and needs to be corrected immediately. There needs to be an urgent warning to all 2010 Prius owners and all Toyota service departments and Toyota sales departments letting them know of this serious danger because of the new placement of the park button so close to the other buttons on the dashboard. Obviously, I am very upset and very unhappy with my 2010 Prius. I would never had purchased the car if I had known of this serious danger!

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    Reviewed Jan. 24, 2010

    Finally, I got up the hill and into my garage, with the help of three kind neighbors who came out in the 19 degree, windy, snowy evening to help push my Prius for more than half a block! The TRAC (traction control system) seems to work counter-intuitively in snow by cutting power to the drive wheels of my supposedly front wheel drive car on a snowy incline. I have been able to deal with this sudden loss of traction on flat to gentle inclines, thus far, but the snow defeated me and my car tonight. Is there a way to override this "safety" feature? Thank goodness this happened on a lightly traveled residential street, and that I have caring, friendly neighbors.

    Jeez, my 1993 Honda Civic Hatchback had more guts than this car does in snow. I will be talking with my local Toyota dealership. Perhaps some fellow Montanans have figured a way to deal with this feature; from reading other entries here and in Consumer Reports it seems that corporate Toyota doesn't have a response.

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    Reviewed Jan. 21, 2010

    My 2006 Prius headlight just started flickering on the driver’s side. I am told it will cost $150 for the light and $95 for the labor. This is high but actually much lower than other reports I have seen. I read about problems, fueling tanks. I find that my tank starts reading empty when it actually still has 3 or even 4 gallons in it. I know this because I drive it for days after it reads empty and then when I fill it, it will take closer to the 12 gallons it holds. I am not sure why it reads empty so early, but I will probably never run out of gas. I get 43 miles to the gallon in Utah, but I go up and down a lot of hills near or in the mountains. I have a relative in Texas that claims 50 mpg.

    Sorry to hear about so many problems. My car has been good except for the headlight issue. It also ran once without the key in the car for about 1/4 mile. It was already running when I got out of the car with the key, and my daughter started driving it, not knowing I had the key with me. It kept going for the 1/4 mile until it finally stopped and she called me. That was pretty strange.

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    Reviewed Jan. 18, 2010

    My Toyota Prius 2005 (2nd generation) battery failed twice and helped uncover dangerous design failures tied to the lead-acid battery failure that make maintenance and towing even more difficult. When the 12V SLI lead-acid battery failed, all electronic systems failed as well. It was impossible to open my trunk to get out the jumper electrical cables; or to put the car in neutral so the car parked nose in could be turned around and jump started, or towed for service from the front (not to damage the backside hybrid drive). The Prius Gen 2 (Synergy Drive) dependence on the starter battery of all electronic controls; and the lack of manual overrides to put the car in neutral or open the trunk both hazardous and inconvenient. If towed from behind, the hybrid drive and high voltage battery could be damaged with costly consequences. This poor design logic should be corrected.

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    Reviewed Jan. 16, 2010

    My 2004 Prius had an intermittent headlight problem; it would go off, and once the car was turned off, it would come back on. I took it in to have it looked at. The dealership told me it needed a new headlight. I asked if they could guarantee that this would fix the problem. I was told yes. They fixed it and charged $450 for the bulb plus labor and disposal of the old bulb.

    I returned home, and the problem continued. I took it to a different dealer and was told they replaced the bulb with a $150 bulb. The cost to find this out was an additional $50. They switched the bulbs. The problem was still happening. I tried to recoup the difference between the bulbs or $300. I was told I would have to return the old bulb for a refund. Then there's more expense and more runaround.

    I got fed up and traded it off for a Honda. My job requires me to travel, and I need a dependable vehicle. I contacted Toyota headquarters and was told since two different dealerships were involved, it would be hard to get my money back. The dealerships were 200 miles apart.

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    Reviewed Jan. 10, 2010

    I bought a 2005 Prius in July 2009. For the first few months, I was getting approximately 40-45 miles per gallons. However, within the last few weeks I noticed the gauge estimating an average of 45 MPG but the miles driven was less than 300 and the tank of gas is almost empty. I believe the tank hold about 10 gallons. I'm a math teacher and the 300 miles on 10 gallons is not 45 miles per gallon. I bought the car to save on gas. Unfortunately, as I have described above, I'm not saving any more gas than other gas-only operated vehicle.

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    Reviewed Jan. 7, 2010

    I have a 2008 Toyota Prius which I have had for almost 2 years. When I purchased the car, I thought I was getting about 42-44mpg but I never really checked it. I recently drove from Florida to Texas and was shocked when I had to fill up with gas after about 300 miles. I contacted the Toyota dealership and inquired about the gas mileage because I thought that something terrible was going wrong with the car and was worried about making it to Texas.

    I was told by the service department that the Prius would get low 30 mpg on the road. I challenged the service guy and reminded him of the specs on this car. He told me to take it to a Toyota dealership and they could put it on a monitor. For the rest of the trip to Texas, our gas mileage was mixed with 30mpg, 39mpg, and 32 mpg. When we got to Texas, we took it to the Toyota dealership where they kept it for a day and basically told us that the lowest gas mileage that they recorded was 40.7mpg.

    We started back to Florida yesterday, and we got around 29mpg on the first tank of gas. We stopped for the night and will continue on today but 29mpg for a car that is supposed to get 45mpg on the road is insane. I am extremely disappointed in the gas mileage. Every time that I have questioned the gas mileage in the past and called Toyota, I have received nothing but excuses from it, the ethanol in the gas that reduces the gas mileage by 3-4 mpg to its the cold, its the heat. I paid a premium for a car that was supposed to get the highest gas mileage in the industry and I was conned.

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    Reviewed Jan. 7, 2010

    Even with a small amount of snow I am unable to "burn" my way through even the smallest amount of snow the way I should be able to in my 2008 Toyota Prius. As soon as the wheels start to spin, engine power automatically cuts off. This is very frustrating. I recently had to completely clear the snow from my driveway just to make it up.

    This is a safety hazard. The car won't go over even the smallest snow rut. This could cause accidents when backing up to get momentum to drive over the rut. It causes getting stuck in ridiculously small amounts of snow. This front wheel drive car should go through small amounts of snow easily, it is a major problem. Heart attacks will be caused by people having to get out of the car and clear snow that the car should go right through.

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    Reviewed Jan. 5, 2010

    I have gone from loving my Toyota, to absolutely hating it within 18 months. I love the hatchback design and my initial gas mileage. I am now reading other posts, and realizing that I may not be the culprit. The Prius came with horrible wipers, which did not survive the first snowstorm. On a cold day, as I was wiping my windshield, the car jumped in reverse, and hit another car in the parking lot. I assumed that I had left it in reverse accidentally, but I still doubt that I would even do something like that. I am a very conscious driver. That damage to the other car cost me $450.00.

    At about 6,000 km, I began having acceleration issues at street lights, and when I hit a bump or pothole. The car accelerates, and the brakes are not working . This has happened to me at under 50 km per hour. The skid light comes on, on dry pavement in summer. It cant be the carpets, as I don't use them. I came home from a business trip, and the car would not start for no explainable reason. It was towed 160 km away, because I refused to let the local towing company to boost it. That was a wise move because of the warranty. The car came back scratched, because someone could not open the hood, and believe it or not, used a screwdriver to open it. I"ll never know if it was the towing company or the dealership.

    I am now getting terrible mileage 7.9 per 100km. I average 4.9 on the first year. That is my biggest disappointment. I am a very frugal driver, and I check my mileage at every tank. My summer tires, which have less than 9 months wear, are already worn badly, and I only used them for approximately 10,000 km. I also check my tire pressure regularly, and the pressure light never came on.

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    Reviewed Jan. 5, 2010

    2005 Prius.Uncontrolled acceleration on NV highway to approx. 90 mph (wife = driver, myself as passenger). After about 30 seconds, car returned to normal. No carpet bunched up under pedal (by close inspection)!

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    Reviewed Jan. 2, 2010

    I have been reading other posts and thinking, “Wow, it isn't just me!” I bought a 2005 Toyota Prius in Nov. 2004. It now has 170,000 km (106,000 miles!) on it, about 50/50 city-highway driving. From the beginning, I have noticed these problems:

    1.) the brakes momentarily fail if the car hits a fair size pothole or bump while braking (the 'skid' warning light flashes when this happens, suggesting involvement of the ABS system), and like other posters it took many occurrences of this to convince me it was the car's problem, not my braking; 2.) the car will sometimes momentarily stall when beginning acceleration (as from a traffic light), then recover (the feeling is like you're stumbling when you take a step); 3.) at a certain engine temperature (the ambient temperature is often around 5 C), when stopped at a light the gas engine will cycle continuously on and off approximately every 2-3 seconds (annoying and wasteful!); 4.) traction is poor in winter conditions even with very careful driving and excellent winter tires; 5.) in cold weather, it is impossible to fill the gas tank because it will always stop at 4-6 liters (about 1-2 gallons US) short of full.

    About a month after getting my Prius, it stalled while in traffic one winter morning. It appeared the gas engine was no longer recharging the battery. With about an hour's 'rest', I was able to drive it 10 minutes to a dealer, and was eventually told it was a known computer glitch that caused the problem. Since this was fixed, it has not recurred. I have fortunately not experienced the accelerator sticking problem (very scary!), but I do notice that heavy acceleration for merging and passing can be uneven and a bit unpredictable. I also felt that my most recent set of all season tires (used April-November only) did not last as long as they should have. And I do check the tire pressure at least twice a month! But lack of timely rotation may have contributed to their early demise. Gas mileage varies from a best of 4.6L/100km in late spring to early fall to a worst of 6.5L/100km in the winter.

    As an environmentalist, I have put up with all these glitches to try to reduce harm to the planet! But when asked whether I would recommend this vehicle to others I have always been hesitant. I was planning to buy a new vehicle (electric) in a couple of years and let my teenaged daughters drive the Prius, but in light of these safety concerns I am seriously reconsidering.

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    Reviewed Dec. 26, 2009

    The 2006 Toyota Prius has experienced intermittent loss of headlights. In other instances, the head light would go out spontaneously. I turn the off car and it may come on for 3-10 minutes and then go off again. The Toyota Prius was in the garage and 2005 at the airport. I let car sit for one week and battery was dead. All systems were turned off. There is no reason for battery to die when car was just sitting. The 2006 Toyota Prius nav. computer just stopped after the dealer fixed the headlight. I got an error message. Dealer claims it's a computer failure with $5,000 fix. Is there a simple reboot procedure?

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    Reviewed Dec. 10, 2009

    The headlights on my 2007 Toyota Prius go out. Sometimes they come back on, sometimes they don't. I took it to the dealer, which could not duplicate the problem. I live on a windy rural road and last night, I finished my drive home at 25mph and the flashing of my turn indicators. Very dangerous!

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    Reviewed Dec. 9, 2009

    My 2007 Prius High Intensity Display (HID) headlights fail frequently while I am driving. The driver's side headlight began failing in Spring 2009, and by winter, the passenger side light was also failing. There is an ambiguously described Toyota Service Bulletin on the problem, but I am having trouble getting the problem fixed. My mechanic said that the fix described in the TSB would likely not work and that I should investigate whether this is a frequent problem for this model. It is.

    The Toyota Customer Experience Hotline, (800) 331-4331, gave me a case number and said they would reimburse me the cost of replacement (parts and labor) once a dealer had diagnosed the problem. Miller Toyota of Anaheim said they consulted with a TCE rep regarding my case number and said the reimbursement will only cover the lights but not the labor. Toyota Customer Experience would not commit to reimbursing the cost of repair until the problem had been diagnosed by the dealer, which is problematic because the lights always work when they are initially turned on and when they are re-started. This is very dangerous, obviously.

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    Reviewed Dec. 9, 2009

    I have a 2008 Toyota Prius and live in ND. The heater does not heat the passenger compartment sufficiently to even keep the windows clear. I have had this car in to Toyota of Fergus Falls, MN four times requesting that the heater be fixed. All they can tell me is that it is within specs and they can't do anything. Also, I get very low gas mileage in subzero weather and traction has been an issue since day one.

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    Toyota Prius Company Information

    Company Name:
    Toyota Prius
    Website:
    www.toyota.com