Mercedes c320 Reviews (From First-hand Experiences)

Page 2 Reviews 40 - 80

KurtHollywood, FL

Reviewed Oct. 3, 2007

Bought a preowned 2002 C320 for my wife in September of 2005. From the beginning simple things started breaking, yes, breaking off the car. (the front star, the chrome trim around the gear stick, the lock knob from the back left door, the passenger side mirror (glass just fell out with the wires attached), and the seat-belts got stuck). Once those were fixed, and we recovered from the $400 service " A" bill that turned into an almost $800 repair bill, the electrical problems began to compound.

One evening I went to drive the car and all electronic functions seized: windows, a/c (we live in south Florida), radio, sunroof, display board. The mechanics determined this was due to a drain from a seat motor. They fixed it and then two days later the battery died and then it was the other seat motor. Then the display panel started showing problems that didn't exist, such as: washer fluid low (right after a full service). The problems never went a way, no matter how many days in the shop. I'd never dare open the sunroof - it can't close. Six months later the car ignition doesn't recognize the key. Problem I'm told: "instrument cluster is draining the battery".

the repair bill for this is about half the current value of the car. I am now shopping a Lexus. I'm done with this foolishness! I am forced to get another car because I can't afford to take the chance of keeping on repairing what seems to be a never ending problem.I am only two years into the car, I am upside down in the loan. This is not fair.

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ElliottColumbia, SC

Reviewed July 24, 2007

I purchased my 2004 C320 this year last February, and already the Air condition compressor has been replaced., Presently, right now there is a noise coming from the transmission, the transmission mechanic at Dick Dyer confirms the noise in the transmission but says there are no codes from the auto computer that confirms there's a problem, and although my car is still under warranty there is nothing they can do about it unless a trouble code appear., the same mechanic states that he checked the transmission fluid and it was discolored, he states that in a properly working transmission, that should not be.I have had this car only five months and I am actually afraid to drive it out of state. My wife and I canceled a trip to New York this week to a good time birthday party with friends because of this.

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DennisChicago, IL

Reviewed Jan. 28, 2007

I hope MBenz finally realizes that this is an embarrassment to all us who own such a prestige vehicle that really is a LEMON. I was a proud owner of a 2001 C320 and now looking to buying a LEXUS because of the ongoing battery/electrical draining problem with this car and noticed there are thousands of other benz customers with the same situation in which nothing is being done about except draining our wallets. I would understand that if you took your car into the Benz dealer and you pay that money that problem would get fixed and you would be on your way and not back for a while.

I don't think the Dealers even know what the problem is with the C320. Why has there not been a recall issue we are all wondering. In my eyes and in thousands of others with this electrical/battery problem should have a recall. THANK YOU!

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RobinAgawam, MA

Reviewed Aug. 4, 2006

My 2002 C320, which I purchased new, has been an absolute nightmare. Within the first two months, the entire electronic indicator within the dash had to be replaced. Almost monthly, a signal light will blow out, or a "phantom" problem will be indicated (a light will go on, but no problem can be found). During the third year, the car was at a red light, and the entire electrical system shut down - the key wouldn't even turn over. Now, in year 4, I have a leak in my A/C coil, and I have been quoted $2000.00 for repair. I was very excited to buy my first new Mercedes, and I fully regret it. My 1998 Lexus that I had previously was not of the same driving engineering level, but as far as reliability, it was a dream.

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WalterRosemont, IL

Reviewed May 20, 2004

Took car in for first "B" service under warranty with 19,281 miles. Was told by service adviser that the front and rear brake pads, plus the front rotors needed replacing. Not covered under warranty - cost $800+. Service Tech alluded to "riding brakes" or something like that to cause the wear. With last three cars (2 Buick Park Avenues and 1 Chrysler 300M) got almost 30,000 miles before needing pads, so I dispute that claim.

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SimonTracy, CA

Reviewed June 25, 2003

My MBZ C320 is a lemon. Never have I had a vehicle with so many problems from the get-go. How can MBZ, knowing that so many people have complained so much about this series of cars, continue to act so arrogant. My list of problems:

AM radio never worked from delivery - took dealership 1 and 1/2 years to fix after replacing top half of car.
Passenger side mirror drooped - never held position - took 7 times bringing in and me handing the dealership the original recall notice for a fix - they replace four control modules.
Gas gauge - car has been in more than 5 time to fix gas gauge - they haven't replaced the gas tank yet - still doesn't work - and worse now the car won't run.
The seat memory doesn't work.
Shuddering from front end - never resolved.
ABS brakes won't engage - never resolved.
Washer fluid reserve shows empty with plenty of fluid - never resolved.

I have been without my car for about 4 months now.

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FrankClemson, SC

Reviewed April 23, 2003

We were the first to take delivery of a c320 in South Carolina. Problems:

419 miles flash sos system problem.
8500 miles fault code problem...repaired.
10710 miles oil level sensor problem...
11156 miles replaced oil sensor...
12292 miles continued oil sensor problems...
15061 miles tail lamp unit left and right and left side sunvisor replaced...
15706 miles light bulbs in two front exterior mp units replaced...
21005 miles light bulb in rear exterior lamp unit replaced, reprogram mirriors.
21402 miles light bulbs in rear exterior lamp unit replaced again...
23574 miles light bulb in two rear lamp units replaced, step motor-footwell autoclimate control replaced, instrament panel lower part left side replaced, door control module replaced, inner door panel replaced.
24865 miles light bulbs rear unit replaced, exterior lamp switch module replaced,
26521 miles electric ignition lock replaced. passenger seat motor replaced..
30000 miles steering column and motor replaced.

These are the documented trips back and forth (80 mile round trip) to the dealer for the repairs. We delt with Gary Cox, the Southeastern customer service rep. Rude and arogant. Mr.Carlson didn't seem to care.

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ElstonOakland, CA

Reviewed April 11, 2002

I am the owner of a 2001 Mercedes C320, which I purchased from Mercedes-Benz of Oakland, CA. My wife and I purchased this car in June of 2001. I owned a 1990 Mercedes 300E immediately prior to purchasing this vehicle and I was greatly impressed with Mercedes engineering and I loved the car. I bought the 300E used with over 130K miles on it but still I fell in love with its performance and comfort.

I convinced my wife, who until then was a devoted Acura lover, to purchase a 2000 M-Class. She loves her M-Class. That is where our satisfaction with Mercedes-Benz ends.

Our experience with our new C-Class 320 has been, for the first eleven months, a service nightmare. I have not been able to enjoy a two-month span with the car without it needing some sort of service that is not included in regular maintenance. I am sure that everyone at Mercedes-Benz would agree that this is unacceptable.

Following, you will find a list of some of the problems that I have encountered since purchasing the Mercedes C320:

Gas cap would not unlock when doors were unlocked (serviced)
Remote stopped working (twice) (replaced and then serviced)
Front turn-signals failed, first left then right (headlamp r/l replaced)
Sound system had popping noise even with volume at zero
Display telling me that oil level was too high reduce immediately
Drivers door making a loud knock when opened (serviced)
Rear turn-signal failed (serviced)
Drivers side window failed (serviced switch replaced)
Gas tank unable to be filled (fuel-sender gauge failed serviced not fixed)
Rear springs makes an annoying squeak (was told it was unserviceable).

Most of these problems were minor nuisances. However, the number of the problems has made my ownership of the C320 regrettable at best. Trusting and believing in Mercedes reputation for creating quality automobiles, my wife and I made a cash down payment of more than half of the total cost of the car but together we agree that that was a very poor business decision. We hope that something can be done to rectify this situation.

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CieloChino, CA

Reviewed Feb. 13, 2002

I have a 2001 C320 that I purchased in March of last year. I have been to the dealership 8 times, almost every month from the time I purchase my car, in regards to remote key not operating properly. As of today, the key is still not working properly. It will work fine for a few weeks, then it goes bad again.

I would like to know if I can get help to apply this as a lemon car. I already lost confidence that they will be able to repair this car and I try to be patient by bringing my car 8 or 9 times now. Even a mercedez-benz representative was present during repair and still was not able to fix the problem. I have repair report in my hand from the dealership in regards to my car.

It cause me embarrassment, friends and colleagues laughing and joking about me paying so much for nothing/lemon. I am very frustrated just bringing it again and again to the dealership for the same thing.

I would also like to know if you can help me do this instead of going to a private lawyer.

Cielo should consult an attorney.

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