Just Suspension Reviews

justsuspension.com

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About Just Suspension

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Just Suspension supplies suspension parts and components for various vehicles. Its inventory includes shocks, struts, springs and suspension kits tailored to improve vehicle handling and ride quality. It focuses on providing products that enhance performance and ensure compatibility with a wide range of makes and models.

Pros
  • Timely deliveries
  • Competitive pricing
Cons
  • Poor customer service reported
  • Shipping and packaging problems

Just Suspension Reviews

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    How do I know I can trust these reviews about Just Suspension?
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 20 - 50

    Reviewed July 6, 2011

    Suspensions LLC (dba Just Suspension) owes me a refund. An employee named Winston gave me a RMA to return parts. I did and have USPS proof. Then, after two months of asking for my refund and getting no answer, Winston claimed the parts were not returned. I'm suing.

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    Reviewed June 14, 2011

    I ordered four struts and mounting hardware on 5/21/2011 from Suspensions, LLC doing online business as www.justsuspension.com and www.kyboutlet.com and www.monroeoutlet.com. I purchased the struts directly through www.justsuspension.com. My order # is #**. Their website states that product will be shipped 5 - 7 business days after order is placed. Now I am way beyond the expected shipping dates. I have phoned them twice and both times have been told that my items are due to ship. I have emailed them and they again told me by email response that my order would ship that day and to "look out for an email with shipping/tracking information". The day ended and the email never came.

    Again, I was lied to by this company. I looked up the company online after I ordered from them and after I became suspicious of them and found that many, many people have experienced the same problems with false information at the hands of this company - www.justsuspension.com. One website where poor reviews about justsuspension.com have been written can be viewed at http://**. And there are many other websites with poor reviews on www.justsuspension.com which can be found by searching "justsuspension reviews".

    Most of the poor reviews share the same issue of shipping delays, a complete disregard to fulfilling orders in a manner that matches the information boldly and clearly stated on their website. I don't know what will happen with my order. The facts are that my order is late and has taken an inordinate amount of time to get to me. I may get my order at some point but I wanted to get help from an agency such as Consumer Affairs because, I fear the worst will come of my order. I paid this company for these parts and I want my parts. As far as I'm concerned, they've taken much too long to ship and are stalling shipping to me.

    I purchased these components to replace and install on a vehicle that has poor, worn and potentially unsafe struts which can diminish handling of the vehicle and definitely are causing the tires on this vehicle to wear badly. The struts I'm waiting on are new and should greatly improve the handling of the vehicle and greatly reduce uneven wear on the tires. The longer I wait, the greater the chance of problems or danger while driving the vehicle.

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    Just Suspension Company Information

    Company Name:
    Just Suspension
    Website:
    www.justsuspension.com