Economy Lube Reviews

I have gone 3 three times for oil changes. It’s great that it so fast. Twice they have told me I needed things done and showed me what the issue was. As well they try to help with the price. I am mechanically inclined, and I knew that I had not done anything that was needed since I owned my car. I am sorry people have had bad experiences, but you know that you can say no, go somewhere else have it checked and I pretty much guarantee the price will be close to double! I personally have called the other place I used to go to for the same service I had done and the price was a few hundred dollars more and no chance of discount.

The owner and people who work on Economy Lube at Mississauga location not only are unprofessional but also are very dishonest. I went to Economy Lube workshop at Mississauga on October 11, 2018 to change oil of my car. After 2 hours the repairman came and said: "the oil pan of your car was leaking. I fixed it with silicon that's why it took too long". I answered: "my car had no leaking before". He responded: "it was a very small crack that's why you hadn't seen any leaking. Don't worry I fixed it. You should change it next time". I left the workshop and came back home. When I parked my car and exited the car I saw a huge amount of oil under my car.

Horrible place! I had an oil change done and started leaking oil. I took it to a certified place and my oil plug was 4 threads out. This could have potentially been really bad had I not noticed puddles every time I parked my car. I pay for synthetic oil and I was told that my oil filter had NOT been changed by the shape it was in. I had 2 people look under my car for apparent rust proofing I paid for and was told my car which is only 2 years old is not rust proofed. 149.99 for no service? This place talked me into a transmission flush when my car only had 78,000 on it as well. I will NEVER take my car back here and neither will a lot of my friends. I have pictures and copies of my receipts and am going to pursue this further.

I would like to use this venue as an opportunity to warn people regarding a company called Economy Lube & Tire Lynden Rd. My truck went in for an oil change. That I just purchased the vehicle and it just passed a safety check and was inspected by my own mechanic, this Economy Lube & Tire company did not replace the oil filter and if I had not noticed The following day I would be driving around with the used oil filter after a new oil change. As if that wasn’t bad enough my truck went in without any coolant leaks and it came out with a major coolant leak. The morning after I found a puddle of anti-freeze under my truck.

It was just verified that my filter was not changed when I was there because I couldn't get the filter off. I am so pissed off right now, I was suspicious when I looked when I was still in Brantford because the filter was the same brand that a Toyota dealer put on and there was no oil under the housing! Now they say, "Well I can give you a free one..." I really don't wanna go back though.

I went in for an oil change a week or so ago, based on promotions of a free set of wiper blades. There was so much confusion about the promotion and about what I needed done to my car. Well after paying for an oil change and an undercoat spray, I got one wiper blade and the promise the other will be in in a day or two. Two days later, no wiper blade. I called the following day, after hearing it will be in for sure, no blade. The next day I called yet again, and was told he just ordered it and it will be in the next day. I said to set it aside under my name and I will be in Monday at the latest to pick it up. Monday, no blade, all sorts of confusion and no idea where it could be, other than a phone call later, the person on the other end admitted to not ordering it. Someone ran next door to get me a 22" blade, and they went to put them on. They obviously had no idea how to install it, then the excuses started.

I have brought my two cars for oil change, but never bringing them again. I was told by them that my car needed transmission oil change and other things and it was not true. I paid $250.00 and this was incorrect. My husband told me that he had just done all that I had paid for early this year. So I was tricked into expenses that were not required. I find these people very dishonest, and they don't care for people to spend money they might not have. I will never bring any of my cars again to this place.

Just took my car there for an etest. Told wait time would be 45 minutes so I went for coffee. When I returned was told car would not start, even though the car had been running perfectly. Luckily I know a bit about cars and checked the battery connections and fuses. Somehow even though the car worked perfectly when I parked it there the fuse had somehow became unlodged and when I reset it the car stated and works perfectly. I will never return to this business for anything.

I was just at Economy Lube for a regular oil change. I requested the basic oil, and that's it. When the guy came back he told me that I shouldn't get the basic because it's not good for my car and it's not what my car needs. Again, I told him I just wanted basic oil. When he came back to me a second time, he said, "We did the oil change and if you care about your car you should get the transmission fluid done". I turned around and said, if "I care about my car?... I wouldn't come here to get my oil changed if I didn't care about my car..." Then we were going back and forth about what he had said... and I want to say that sure I got my oil changed... but very poor customer service. Won't be going back. No one tells me that I should care about my car because I know what has to be done and what doesn't have to be done.

My 78 yr. old grandmother went at 1369 Dundas St E, Mississauga, ON L4Y 4E7, Canada for a vehicle inspection, got charged for a coolant change $199.00 and rustproofing $199.00 (in the middle of winter). A $30 bill went to $451.98. Not impressed.

I stopped by the Fairway Road Economy Lube this afternoon. At first, I thought I had a pretty positive experience. The staff were friendly and fast (probably too fast in retrospect). The only thing I was originally concerned about was that my oil change was $20 more than the highest price on the price board. The tech told me the price for "my oil" had just fallen off. Could happen I suppose.

They will say you need brake fluid, trans fluid, power steering and charge you 100 to 200+ and not even do the work.

In October 2015 I had my Pontiac Sunfire in for oil, filter and lube plus a Winter Check-up. Work was done on my transmission and the following day I had a puddle of fluid on the floor. I took the car back to them, it was put on a hoist and they did not see anything. Told me to take it to a garage with equipment that will locate the leak. So I did and the leak was found with nuts and bolts broken in the pan, loose bolts, just a real mess. Went back to Economy Lube and they would not admit any fault whatsoever. Had my leak fixed elsewhere and also the mechanic said it was not transmission fluid in the transmission. So they called Economy Lube and still no admission of any fault on their part.

On friday oct 25, 2015 I went to get my oil and coolant flushed at the cambridge location 688 hespeler road. I have gotten my jeep serviced by them and not one issue so I brought my truck there. I have been going there for approx one year now. So anyways my truck had no leaks or anything when it went in. I got the services done no problem. I drive home a few blocks away. Parked my truck overnight. And the next afternoon I went to go out and there is a puddle of coolant on the ground. I checked my fluid and it didn't register on the dipstick so I filled it up and drove back and told them what was going on. They topped up and said its all fine so I left. About 2 hrs later my truck was pissing coolant so I quickly shut it off and had my buddy who works for a towing company come give me a hand to fix my truck on the side of the road. I had to put 10L of coolant in my truck and went home.

On September 4, 2015 we brought our vehicle (2014 KIA Rondo) to Economy Lube, 87 Gordon St. Guelph, ON for an oil change. We drove to Ottawa for the long weekend. On September 7, 2015 while driving back from Ottawa to Guelph on Highway 401, our car suddenly turned off and we immediately pulled over. A couple of attempts were made to turn the vehicle back on without success and therefore, we had to call CAA for a tow to a Canadian Tire Kingston, ON where an investigation was completed with the conclusion that the engine was seized, and the oil drain plug was missing. We left our car there and rented a car to drive back to Guelph.

Have been going to Economy Lube for a few years. I would often been offered "Upselling" items such as transmission fluid change, fuel filter, cabin filter changes based on my mileage and history with this garage. After becoming aware of their practices, I switched to another reputable garage for my next oil change. I've just found that my transmission fluid had never been changed, fuel filter and cabin filter never changed as I was advised. I don't know how much extra I've paid for over the years for not getting the services done.

I took my Toyota to the dealer here in Cambridge for servicing and snow tire removal. While I was waiting for my car to be ready, three people came in with serious car problems, over heated engines, etc. during one hour. All three had been recently serviced by the local Economy Lube. One had lost its oil pan drain plug, one was leaking and was almost out of oil from an improperly replaced plug, and I think the third was a case of severely diluted engine coolant. I asked my mechanic about this and he said this is a daily thing from that location. He warned me to never use Economy Lube. He did recommend a good oil change place, so it wasn't like he wanted to scare me so I'd only use the dealership for everything. It was an honest warning that now has been proven to me.

I have been taking my truck into the economy lube on Manitou since it was new. I have replaced both lower control arms and the tie rod ends. Then about 2 years later the lower control arms went again due to lack of lubrication. I called Chris and told him what had happened. He made excuses why the employees did not grease for fittings. He made it sound like it was my fault for NOT telling the techs there was grease fittings. It is not my job to tell the techs there are grease fittings. If they would be PROPERLY trained, I would not have had to put $1000 into my front again. The thing he doesn't know is I am a licensed mechanic so I would know if grease was put into the lower control arms I would not be out the money. If economy lube would stand behind the workmanship of its employees, it would have many more customers.

I am a small local company that has done work for the Economy Group. This work involved parts and labor on some of the buildings. It has been 6 months and they have not paid for the parts used. Steve Moxey refuses to pay without a wholesale receipt for the parts used. I have had my truck serviced at his shops and never get wholesale prices for parts installed. Stay away from this crook!

I went into Economy Lube in Guelph at 87 Gordon Avenue for an oil change. I use full synthetic oil and I now believe that they did nothing at all during this time I spent at their shop. They actually told me that I should change my transmission fluid at the same time because it was due so I told them to change it - another thing they did not. I discovered this when a week after my oil change my SUV went into another garage for warranty work. I immediately called their Regional Manager ** at 519-404-1551. He told me it was ridiculous to think that they did not do the work I paid for. He said they videotape everything they do and he would email me the video tape of my oil and transmission fluid change so I could see it being done.

Today I decided to stop at Economy Lube on Gordon Street in Guelph. There was a sign out front with a special on full synthetic oil change for 49.99. My matrix requires full synthetic. I told them upon arrival I wanted the full synthetic. They took the car in right away as there was no other customer. They did the oil change, I received my bill of $82.47. I asked why when the special is advertised at 49.99. I was told "Oh, that is for one type and my matrix needs another." And on top of that, they charged me $9.99 for a oil filter. "Who does that?" I said and he said that's what it is. The service rep was very rude to me, had no choice but to pay and said I will never be back. He put a big grin on and said have a good day. So basically, stay away from Economy Lube, they are crooks.

Audi 2002 A4 1.8T. Right after oil change drove it for one block and oil lamp came on. Car started shaking like it was dying. Turned around and was told dipstick wasn't placed properly. They said they pushed it in and it should be good. Problem was not solved. Came back and they said dipstick plastic was broken. Ordered new one and problem remains. Took it back and they "scanned" my car. They said it's my transmission.

Today I went to Economy Lube in Guelph Ontario and they did not give me good service. They did not filled my windshield fluid and charged me over $50!! Won't go back again there!!!

Here it goes. Firstly I can say my friend's job was not to sell, only to do work. Certain people at Economy Lube are workers who get paid more and some are sellers who get paid less but with commission. This company cares as much about the employees as it does for anyone else who walks into the shop.

On Dec 28/13 I took my Pontiac Vibe to Economy Lube on Victoria St N in Kitchener. When I got there I told them I would like the $29.95 special with fluid top ups. The guy told me I needed to change my transmission fluid. He couldn't see any coolant in the reservoir or any at all and couldn't top it up because I had coolant from the dealer. He did not tell me that I needed a new air filter which I knew from the last oil change that it needed to be replaced. I was supposed to get fluid top ups. So I had my coolant checked elsewhere and it was full. I had the oil change because we were leaving for Toronto to go on a trip. Half way to the airport we ran out of wiper fluid. We had to put a significant amount of air in all four tires as they had not been checked. My receipt said they used 5W30 oil and the standard for my car is 5w20. This was very disappointing and no one will return my calls or emails regarding this botched email. Do Not get an oil change at Economy Lube. They will rip you off!!!!!!!!!

My wife took my 2010 Acura into the Economy Lube location for a basic oil change at the Guelph location at Gordon st. and Wellington. The manager there was a fellow by the name of ** and after bringing in the car, he returned in 5 minutes with a checklist of problems with the car he said would need servicing which he said would run about $250. Now I have my vehicle serviced regularly at the dealer and knew this ** guy was lying to my wife. My wife only agreed to the oil change and the air filter change. When my wife got home, I checked the car and noticed that the dealer oil filter was still on the car and the air filter was the factory one as well. This is just the work of a corrupt and unethical company. I will never let anyone go there again and am warning everyone else out there to avoid this company like the plague.

I took my van there for an oil change. They gave it back to me in about 8 minutes. I couldn't believe it. I started driving and the whole engine seized up. They didn't put the oil plug back in. Then they had the nerve to treat me like crap. I dealt with this little weasel called Chris. He was not only a moron, but an ignorant **. I was so glad to see the market place piece. These guys are scum.

I have been a client of this chain for a number of years but only for a basic oil change due to convenience and price. On more than one occasion, I have received misleading "recommended service interval" info and witnessed others being encouraged to perform unnecessary upsells. While working out of town one day, I was livid to hear my wife received the "$250" upsell, similar to that describe referred to on CBC Marketplace, November 9th. Typical "service with a smile". (Former employees claim to have been earning over $60,000 per year through these scams. No wonder they were smiling.)

I went to them twice. I suspected something was wrong. I did not listen to my gut instincts. The coolant was not flushed and steering and brake fluid not properly done. My new car performed worse than when I took it in, and this is a NEW car. They said they are new car warranty approved, that is IF they do the required service... Then I saw this cbc.ca. Marketplace undercover, they are BUSTED!!

I have been receiving harassing phone calls from Stephen ** (phone # **), and Chris ** (phone # **), falsely accusing me of doing an oil change on a car that I have previously owned (the car hasn't been registered under my name since August 28th, 2013) and not paying for the service. The car was written off by my insurance company three months ago, and I haven’t owned the car since then. The oil change was apparently done on the 30th of October 2013, three months after the insurance took the car away from me. I have tried to explain this to Mr. ** countless times, but the harassing phone calls and false accusations won’t stop.