About eBay Motors
Overall Satisfaction Rating
- 5 stars
- 4 stars
- 3 stars
- 2 stars
- 1 stars
eBay Motors Reviews
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,214,258 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
I decided to use eBay to sell my vehicle. I took pictures wrote up an ad. Placed my info to pay for the ad. Only to get an email saying my account is suspended. Ad NEVER posted and eBay keeps taking my money! You can FORGET getting a human on the phone because that won’t happen. eBay continues to take $25.00 monthly from my debit card and yet my ad was immediately suspended! How is it that a major company has such an EPIC FAILURE when it comes to customer service and ultimately being accountable for the consumer!! I will NEVER EVER use eBay for any reason even if the account was to be fixed. I have NO IDEA why they would suspend my account. This was my first time attempting to sell on eBay and DEFINITELY MY LAST.
All I want is my money back from them which as of now seems like that’s not gonna happen. Horrible way to do business and the worst part. You can’t speak to a breathing human being! They have answering machines set up that say this number is no longer useful!!! WHAT?? Major corporations get away with things like this and me the consumer has to take it on the chin! This company has definitely CRASHED AND BURNED! I WANT MY MONEY BACK. PAID FOR NOTHING! I would give them 0 stars if I could but they make you choose one.
I did receive my full deposit back.
I won a no reserve eBay Motors auction (#**) for a 2007 Pontiac Solstice GXP. The eBay Motors seller is a car dealership in Pittsburg called JKMotorcars. My winning bid was $4450.00. After paying the required $1000 deposit within minutes of auction close. I tried contacting the seller via Ebay messaging, a phone call (which was disconnected as soon as I said I won the auction) and text. I was informed by the seller via text they would not honor the no reserve auction price of $4450. They refused to let me pay balance due after deposit and take delivery of the car unless I paid a total sale price of $7200. This is a bait and switch on agreed upon auction price after I paid the deposit of $1000.
Bottom line is that the seller took my $1000 deposit and then refused to sell car unless I paid an additional $2750 over the agreed upon auction price. Seller has not returned the $1000 deposit. I have had to file a Vehicle Purchase Protection claim with eBay Motors to attempt to get my deposit back. Currently out $1000 and hoping my claim is paid to refund the deposit. eBay Motors has no control over the integrity of the vehicle sellers and does not require sellers to honor the auctions they list.
I am a long time eBay user with over 1100 purchase or sale transactions. I have never had an real issue with eBay until I attempted to purchase a car on eBay Motors. Until eBay Motors can better ensure the quality of the sellers on their site I cannot recommend eBay Motors as a place to purchase a car. eBay is great. I only have an issue with eBay Motors automobile sales.
I seen an ad on Facebook Marketplace for a 2002 Jeep Wrangler Sport. I messaged the person Carig **, an automated message sent back telling me his aunt was the one selling it and to email her (**). I then decided to email her, she said it was her deceased husband's, and that she was in the military about to be deployed. I didn’t think anything of it, so I proceeded with the transaction. eBay then emailed me how to pay for it, so I went ahead and paid for it. Then they told me the shipping will be starting in a few hours but I need to pay insurance of 1k, so I again went ahead and paid it.
Now today, Dec 5th eBay emailed me saying I need to pay Utah’s custom tax of 1.2k. I then started to question it because I asked them for a refund because I wasn’t willing to pay more money. They continued to tell me It’s in their policy that I couldn’t get a refund until I received the vehicle. So I asked them for a copy of their policy and they haven't emailed me back in the past 5 hrs. I finally decided to look at reviews, which I should’ve done before, and turns out it was a SCAM!
Glad I pulled up Consumer Affairs reviews and was told to not buy eBay gift cards to purchase vehicles "stating" the invoice is from ebay Motors.. If it's not from their ebay site it is someone trying to scam you. Plus if price is too good to be true and the excuse is a family member deceased and they are in the military about to be deployed... I almost fell for it...
These crooked department of Ebay charged my credit card doubled of insertion fee. Although called several times and promised it will be credited, they finally forcefully charged me double. Be aware of these online thieves now. I used to trust this company and not anymore....
I went on offer up to look for a car and the seller only wanted to be contacted via email so I emailed her and she let me know that she was selling the car through eBay Motors for a safe transaction. She blocked me on offer up then she sent me an invoice from eBay motors. The invoice said in order to make the transaction I will need eBay cards so I thought it was a little sketchy because of the payment method other than that it looked legit. So I googled reviews and every review is bad and are going through the same thing I did. And she is scamming them. I'm so grateful I did not send her any money!
She switches the stories and names up but she is scamming people out of their money and using eBay motors. I contacted eBay motors to make sure it was a scam and IT WAS!!! The agent told me to never send money on eBay cards it should be done through PayPal and they should be contacting me directly through eBay not my personal email! I have put the email below that I received from the scammer. I will also try to attach images of the fake invoice! Please be careful and do not fall for this scam. If you receive an email like this forward it to firstname.lastname@example.org!
My name is Vanessa, and I'm emailing you about a 2013 Nissan Altima with an gasoline engine, automatic transmission and only 89,000 mileage. Never had or needed any paint/body work done, the garage kept always, without any mechanical problems, tires and wheels are in great shape as well, electric is working perfectly. The engine 2.5L V6 runs very good and the automatic transmission shifts perfectly. Has a clean and clear title in my name and there are no liens or loans on it. This car was used by my husband who died 4 month ago. The price was reduced at $1,400 because I'm in a hurry to find a buyer.
I need to sell it before the 5 of next month, when I will be leaving on military duty with my medical team out of the country for a year and do not want to store my car. Hate to sell it but it's not worth keeping insurance and paying storage fees for a year. If interested please include in your next email your contact info for eBay (full name, shipping address (city and zip code) and phone number), so we can get the ball rolling.
The lady that I am trying to buy the boat through decided to consign the boat to eBay Motors. She gave them all of my information and an invoice was generated. I called in to ebay and the line said it was busy. So I called a few more times and finally got a person to answer. He smartmouthed me about making so many calls in I had made. Being in sales for the 38 years I was a sales person I would never ever talk to a customer like he talked to me. I am still deciding whether or not to buy from ebay motors!!!
June 27, 2020 my son wants to buy Silverado pick up and we saw this car offer up for only 1,200. I ask for that car if it's still available and someone emailed me by the name Elena ** using email account ** and she said it's still available and gave me the linked for ebay motors to deal with that car. She even said that she wants to sell that car because that was his son's car who died from accident.
After a few minutes, they emailed my son and they ask my son to buy ebay gift cards worth 1,200. And another 1,000 for shipping. But after paying it, they are no longer replying to all my messages and email and I check the number she gave to me is different from the number of legit ebay account. The number they are using is **. So pls pls pls. I want this to stop and give warning and precautions to all of you so pls DO NOT BUY ANY OR PAY ANY SINGLE CENTS IF THEY ASK YOU FOR EBAY GIFT CARD. They are all scammer!!!! I check the offerup and I saw they are in a group of scammer using different names. And I'm asking to report it to the police and FBI whoever experienced this. I know in due time, all their evilness will end up.
I agreed to pay Debra ** $600 for a trailer she offered through eBay, and sent eBay the $600, but eBay demanded another $1,000 for "shipping insurance," then, when I paid that, demanded another $1,000 for reasons not given. I sent another $800 before realizing something shady was going on, and demanded shipment of the trailer. I have gotten no responses from eBay since then, on Sunday, May 31, even after daily messages from me about filing a complaint with the BBB and asking the California Attorney General to investigate for possible fraud.
I pay for a boat and never received it. I paid 2500 and it was a scam. Have not heard for the people for four days now after I paid. They said it would be here in twelve hours. It the longest 12 hours. I don't recommend eBay Motor to no one. It is a rip off site and eBay should do something cause it's ruining the eBay name.
Don't buy eBay gift cards and pay for the car that way. That's how they got me for $800 bucks, I wouldn't recommend using the internet. Way too many ways to get your money and disappear. I bought 2 $400 Ebay cards and they haven't responded. And I used to use Ebay to sell products too. Never again though. Even wrote them with no response. I'm super disappointed in Ebay and they'll never see my business again. You guys have been warned.
I just got taken for $1600 buying a car from a "Sarah" who was using eBay Motors for a more "secure" transaction. We communicated through emails, even received an invoice from eBay Motors with the car, Sarah's name and address. It was all so legit, yet here I am with no car. No responses from either Sarah or eBay Motors, no idea how to report this scam, and out of $1600. Be very careful if you are buying from anyone using eBay Motors.
I just got taken by a Rebecca ** for 1000 dollars. We went back and forth email to email. I even got a form from eBay Motors stating that there's a protection plan and everything so I was tricked and I don't think anybody should ever use that eBay motors to buy a vehicle.
Was on Facebook Market Place looking for a good used car. I came across this 99 Jeep Wrangler for $2000. The seller only wanted to be contacted by email. So I contacted the seller to let them know I was interested in buying the Jeep. The seller emailed me back stating eBay Motors will send me an email with the invoice and the shipping company will ship the Jeep to my address within 48hrs. To make a long story short, I did my homework and contacted eBay Motors security line 866-322-9227 and spoke with a live person who explained everything to me about how it was a scam. If you have any doubt at all in regards to a buying a car from eBay motors please call 866-322-9227 and ask questions and make sure you're not being scammed.
I was scammed out of $1000.00. Her "name" is Rachael ** and she was selling a white 2004 Acura TL. I was told to buy eBay cards...which I should've known then. She was acting like she was in the military and she was getting a divorce. Her email is **.
I have been with Ebay since January 1999, and have made over 400 successful transactions, mainly as a buyer. I have never left negative feedback on any seller, even some that truly would have deserved it. That all changed when I completed my biggest purchase ever which was a 15,095.00 car, item ** from seller Michael-s2. The seller wrote in the item description that shipping to NY was 550. After I won the vehicle auction, he verbally told me that my shipping would be 550. When the vehicle arrived at my house, the driver's paperwork required 650 to release my car off the flatbed. I paid the fee and called the seller to advise him of the price discrepancy. He was uncaring, saying that it is not his tow company and they can charge whatever they want.
The problem is that the seller quoted me an exact shipping price, and I bid on the car with the understanding that shipping would be 550. He could have put a disclaimer in the Ebay post stating that the shipping price was subject to change, but he didn't. I bid in good faith that he was being truthful. Without getting a resolution from the seller, I placed my FIRST non-positive feedback on a seller in over 20 years by stating the truth; that his post CLEARLY and DEFINITIVELY stated 550 shipping when it was really 650. I felt it my duty to warn others to this seller's practice.
To my surprise, Ebay removed my neutral feedback within 2 hours of posting, due to sellers request. When I called Ebay for clarification, they stated that the seller claims that he has no control over what the shipper charges, to which I responded, then why in his post does he say "550 to NY" as a fact. And if you check his current car auction items he continues to lie and say that shipping to NY area is 550. We all now know know that that's not true. He has no reason to tell buyers the truth because it is obvious that Ebay removes and prevents HONEST negative feedback on this seller. People bid on items based on the shipping charge and he knows it.
I never would have believed that Ebay would protect a seller that openly and flagrantly lies and continues to lie to buyers. What if the shipper asked me for 2,000.00 when the car was in front of my house? The seller can just say "it's not my problem"? Ebay has a responsibility to hold sellers to the words THEY write in their posting. I was told by the Ebay rep that my neutral feedback would NOT be re-instated, and that I would NOT be allowed to write any further feedback on this seller for this item. Sellers must not be allowed to lie in their post without repercussions. This seller averages over a million dollars in sales per year in which **** gets their commission. It appears to me, that in this case, Ebay is biased in keeping this seller happy at the expense of a truthful review. For 20 years I had thought that Ebay feedback was legitimate and that Ebay was a good steward, but apparently, I have been wrong.
I purchased 4 tires from them, on the specifications they claim it fitted my car. They had the option to ship the tires to the tire shop and pay a extra fee. When the tire shop tried to install the tires they said that the tires were the wrong size. Intermediately I contacted the representative and he said that it was OK to leave the tires in the shop and they would figure it out later. He requested the refund.
After I waited 2 weeks I called again and they said that they wouldn't refund the money because I didn't return the tires. I explained to the representative that I did exactly what the representative asked me to do and when he transferred me to the supervisor he said that he will refund me the money. I waited 2 weeks again. When I called they said they will not refund the money. I spend one hour on the phone. I spoke with Rafy and he said he would refund the money. I waited another ten days and didn't receive the money. When I called again they said they will not refund my money. At this point I don't know what to do.
I bought a car thru eBay Motors. The ad the seller said the car was mechanically perfect, NEEDED NOTHING. To make sure in email I asked several questions about leaks and missing buttons. Seller Cezus1973 stated no leaks, no missing buttons, car had no mechanical issues, only minor cosmetic which was fine. I contacted ebay motors and they stated if the seller misrepresented the vehicle I’d be covered so I bought it. It was delivered from Cali to Louisiana. Upon delivery the car would not start. Apparently the seller cezus1973 had used a bank envelope to keep the glove box closed during the pics, which fell and the light stayed on killing the battery.
The hardtop would not working. Apparently the seller had pulled wires in the trunk to make the top work temp for the pics and video. The pump is leaking. The power locks do not work. The fob won’t lock or unlock the doors. The trunk will only open with the key. All these are mechanical issues. Even an idiot knows this. eBay motors allows the seller to lie and misrepresent the vehicle to sell it. They need to be held liable. eBay lets the sellers lie lie lie and screw over buyers. I will never buy from ebay motors. They really need to be investigated for ethical violations and allowing sellers to lie and misrepresent and sell vehicles they know have issues. Ebay is worst than the seller in a way because they have zero standards.
Ebay has removed my negative feedback to the seller without contacting me, the buyer. I purchased a vehicle from eBay seller rebuiltcars0199 who claimed in the description that it was a nice car, had been rebuilt and nice. I purchased based on 100% positive feedback believing that they must be honest on the description. Upon arrival a tire was hanging off the rim, blower motor for heat and a/c was inoperable, cracked taillight, blown transmission. (I have spent $2800 on transmission alone so far.) First time taking through a carwash the fender flare (that they "fixed") flew off. Every engine pulley and tensioners were squealing and had to be replaced.
The seller offered me a very small "partial refund" until the got ebay to remove my negative feedback, then they had no reason to send the partial refund and did not. DO NOT TRUST ebay sellers based on their positive feedback because EBAY can and will remove negative feedback without hesitation for the sellers. So rebuiltcars0199 from Florida, an auto seller on Ebay still has 100% positive feedback because they remove buyers like me's honest negative feedback. I, like possibly many others have to find other avenues to report sellers like this. Ebay refused to keep my feedback up. Rebuiltcars0199 calls themselves Allstate in Miami Florida but is not allstate body shop.
I purchased a 4 year old trailer for 33,600 through eBay Motors [vehicle purchase protection, up to 100,000]. I met all deadlines, notifications, requirements, criteria. 1.] Hidden damage - the side was covered with diamond plate aluminum [riveted on]. 2.] Body damage - 35 ft trailer - 80% + of driver side has been dented - bent, other pieces was cut off or disguised. 3.] Damage was over 1,000.00 - estimate cost over 17,000.00. Ebay/Aia has now denied claim without a reason. The first 5 reasons they do not reply to when I pointed out that the reasons were in conflict with their vsp reimbursement guidelines. I have already started the legal process. Don't trust the eBay messages "Bid with confidence, eBay has you covered".
Ebay vehicle purchase protection is a lot less protective than you think it is. It is so much so that it is a con job by Ebay. Reasons: 1. Does not cover clutch or torque converter 2. Does not cover even 10 year old cars. 3. Does not cover defects that an inspector would have found. This is one of the biggest cons and frauds going, can costs you 1000s,and causes me to recommend not buying any Ebay car. Obviously I was seriously hurt by this.
I had the fortunate opportunity to have Andy ** as my sales rep when purchasing a vehicle from Hyman wholesales. Andy went above and beyond the call, he was honest, personable and above all else very professional. He worked with me in the purchase stage, travel stage, delivery stage and most important, he was there after the transaction. There were mechanical defects that were unseen at purchase and Andy assisted to get them repaired to my satisfaction, even though he didn’t have to! He is a credit the C L Hyman company and the consummate professional in the auto sales industry. Thanks Andy for all your efforts and assistance!!! The car is running Great!
I contacted eBay prior to purchasing a 5th wheel trailer. They confirmed that I had to purchase, pay deposit before I could obtain seller contact info... but I would be protected by eBay and VPP. I paid the $1000 deposit. Seller has not made the trailer available for inspection, or taken the trailer to a local RV facility for a pre purchase inspection at my expense. Sellers only response is that he will deliver the trailer (site unseen) for $3000. Origin agreement was to have the trailer inspected, that I would pick up in person and pay balance in cash. I opened a case thru eBay. 1 month later the case is finally closed but eBay says I am not entitled to a refund. NEVER again eBay.
I purchased a motor through eBay for my Mini. The seller had listed the motor incorrectly and refused to provide a return ticket. To add insult to injury he was also very harassing via email. I sent him proof that the motor was incorrect and he still refused to provide shipping. eBay determined the motor was listed incorrectly and promised a full refund. I have yet to receive it and it's been a month. eBay tells me that I have to now fight with PayPal but I cannot submit a dispute through PayPal because I did not purchase the item through PayPal. I cannot repair my vehicle because I've not had a refund of my funds.
I even offered to send the motor back when the refund was processed although eBay said I didn't have to and even though this seller was very belligerent. My advice is: Find someone else to purchase your parts through because this company does not stand by their guarantees and warranties. I let him know the day we received it that it was incorrect. I'm still fighting to get someone to adhere to the policy and guarantee that I was provided upon purchase. It has been very difficult being without a car for so long and a very difficult and extremely long process to get this corrected. It may not mean much to eBay and this seller but my car is the only transportation I have for myself and my son.
My hope and prayer is that nothing emergent happens to either one of us or our pets while I'm waiting on this to be resolved because we would be out of luck. I think it's a sad day when large companies do things like this to people - all people. For those of you that read this review, please pray for our family. Being without a vehicle because of this company's refusal to uphold their policies is nerve racking and upsetting.
I bought a vehicle and found the seller to be a scammer, did not complete the buy by not paying a Insurance tax they were requiring to ship the vehicle. They requested another $1000.00 to ship when the seller stated they would handle the shipping. Now they will not give me the refund of the money I paid for the vehicle unless I pay the $1000.00. There was no mention of a insurance tax in the original transaction.
Vendor demanded a £200 good faith deposit before viewing a motor home he'd advertised on eBay. It was in very poor condition both internally and externally (dirty and grubby) with very cheap internal fittings and there was clear evidence of water ingress. None of this was mentioned in the eBay entry. When I decided that it just wasn't for me, he refused to return the deposit claiming that he'd taken time off work to show it when he'd fixed both the day and the time of the viewing. When I told him that I wasn't interested, he claimed that he had loads of people queuing up for it yet withdrew it from sale on the same day. I reported this to eBay who took no action on their client and didn't even acknowledge my complaint. There was no mention either that the deposit was non-refundable in the event of a no sale. I have no idea how many others from whom he may have taken a deposit.
Hi, I have received your email regarding the 1999 Jeep Grand Cherokee with only 98,400 miles. The car is in perfect condition with clear title, no accidents, no liens or loans and it has just been completely serviced. The engine runs very good and the automatic transmission shifts perfectly. The price for the car is $1,000 (including delivery and handling to your address). I'm selling this car because my child of only 26 years died 2 months ago in a bike accident, the car belonged to my son and it brings me bad memories and that's the reason I want to sell it. Me and my husband travel a lot with our business and we want to make this deal through eBay's Buyer Protection Program, so if you're interested in purchasing the car just reply me your full name, full address and phone number, so I can notify eBay. Once that is done, they will contact you in the next 24 hours to explain the entire procedure. God Bless you and your family.
Yesterday, I purchased a 1994 Fleetwood motorhome here on eBay, paid IN FULL on eBay cards in the amount of the purchase price, $1200. In the initial email from eBay, it said there would be NO HIDDEN FEES, PERIOD, FREE DELIVERY, PERIOD. Today, I got a message from eBay saying that they won't ship the motor home I already paid for in full, without the seller and I each putting up another $1000/each for a total of $2000, to insure the motorhome during a 7 day inspection period that I don't need and didn't ask for.
That's right, MORE THAN THE PURCHASE PRICE, TO SUPPOSEDLY INSURE THE PURCHASE WHICH HAS ALREADY BEEN PAID. eBay is holding my property hostage. I paid for it, they have no right to refuse delivery because they want a ransom for some bs insurance fee that was **not disclosed** prior to the purchase, or I wouldn't have bought it. This is shady. This is a scam. This is bad business. No, that's the understatement of the year.
This is ***horrible*** business, to hold property hostage when it has been paid for in full, over a bs insurance fee that no real insurance company would ever ask for, that was never disclosed prior to sale, from a company, eBay that promised. "No hidden fees". ** you, eBay. You just lost a customer, and will gain a lawsuit if you don't deliver my ** property that I paid for, because what you are doing is legally termed THEFT and it's against the law, you unethical imbeciles.
Bought an SUV. The seller is paying for the shipping and all I pay for is the SUV send the gift card numbers like they ask and then they are asking for more money for insurance. I talk to eBay headquarters and they told me not to give them any more money. They are looking into it. Headquarters said that I should have got emails through my eBay account but all I got them through was my personal email account.
Won an auction for a Honda 650L. After paying and scheduling the pickup I asked the seller to send a copy of the title. Turns out the seller never registered it in their name. Contacted the previous owner, they said they never sold it to that person. The date of sale was overwritten from 2015 to 2018 and the odometer disclosure was higher than the advertised mileage. eBay Motors said that as long as the actual mileage of the vehicle isn't at least 5k miles more than advertised they can't do anything about it. The seller backed out of the sale after I asked for a notarized odometer disclosure from him and the previous buyer. When I asked eBay about the $39 spent on Carfax and $50 the transportation company kept. They referred me to their buyers' insurance who said they can't do anything about it...
eBay Motors Company Information
- Company Name:
- eBay Motors
You’re signed up
We’ll start sending you the news you need delivered straight to you. We value your privacy. Unsubscribe easily.