
eBay Motors Reviews
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About eBay Motors
eBay operates an online marketplace for buying and selling goods, facilitating both auction-style and fixed-price sales. Launched in 1995 the platform supports a wide range of categories, including electronics, fashion, collectibles and automotive parts.
Visit www.ebay.com- Professional sales staff
- Strong post-sale support
- Potential for online scams
- Lack of communication from eBay
eBay Motors Reviews
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Reviewed May 2, 2024
Bought a car few weeks ago off eBay. It's supposed to be delivered tomorrow. Turns out they don't deliver to your house, they need a big parking lot. So if you're wanting to buy an older car or 1 that needs work you're going to need to get a tow truck or someone to take you & drive behind you in case it breaks down. eBay said delivers to me. It does NOT in fact deliver to you. They won't tell you that though. No one at any point in time from buying about 2 weeks ago to now has told me. Just found out now from delivery team. They thought I was told that already. Apparently it's not uncommon for eBay to do this & even messing with the driver's too. If I would have known this from the start, I wouldn't have bought a car off eBay.
Reviewed April 5, 2024
So I am 23. I just started college and I used my refund to purchase a car so I seen this vehicle online and contacted the seller and they told me to go to eBay (red flag) so I thought since she reassured me that I will receive my order that this was a legal and legitimate business. So after I sent over my payment I told the seller and notified eBay.
They emailed me back saying congratulations they received my payment and they’ll have it ready for shipping so after 4 hours later the seller contacted me via email where we had been communicating saying she was unaware of shipping insurance and I would get a vehicle and a refund of 1000 because that’s how much the insurance shipping cost. She told me she already have received the payment So I told her I don’t have that kind of money and I was unaware. "Is there a way you can just refund me the payment," and she can tell eBay she wants her vehicle back because it hasn’t been shipped. Now I can’t get ahold of anyone. Is there someone that knows what I can do and who can help me please? And they never sent a receipt.

Reviewed Feb. 20, 2024
The nations #1 online source for buying and selling counterfeit automotive parts listed and sold as genuine. No other online company even comes close to eBay in this department. They invite fraud with open arms.
Reviewed Feb. 15, 2024
Received wrong part and can't get it returned or refund. Keeps telling me they see no purchase made and won't connect me to a live agent. Keeps telling me to contact seller which I have with no satisfaction. Try to file a complaint and keeps telling me the same thing. I think they are a scam and just help the scammers selling items take your money.
Reviewed Jan. 19, 2024
I purchase a skid steer on eBay, like they said money back guarantee, it look like a internal operation since both eBay and the scammer know what to do to get away from what they promise at the website saying it is a secure site, pure bull, so far nobody is responsible for the $9100.00 hard earning money that nobody is responsible for.
Reviewed Jan. 16, 2024
I bought a 96 Toyota 4runner after I was told it is a good truck and has rear differential problems, noise. If they do me right I will take this down. I am in an area where it is hard to find vehicles for sale too far and wide. I see lots more bad reviews on eBay Motors so probably won't matter to them much anyway.
Reviewed Dec. 13, 2023
I have sold thousands of dollars on eBay for over a decade, but no longer. They sided with a cheating buyer. I cancelled my account. I don't need them. Loyalty to customers should be paramount, but they forgot that.
Reviewed Dec. 4, 2023
Seller (automotorshop). I placed order and paid for order in full. Seller email and said there was error in pricing and that I had to pay $39.10 or they would cancel order. After contacting Ebay and seller both did nothing to resolve the issue. Today I received a refund which I was not looking forward to. I was looking for a bumper. Ebay never contacted me to resolve the issue nor did automotorshop. If you look at all the listing of bumpers on just one page they are all listed by automotorshop and china company of front company for china. That seems to be a conflict of interest on ebay's part. Anyway I have cut all ties with Ebay. For the rest that have accounts with Ebay and this china connection good luck.
Reviewed Nov. 29, 2023
I have been with eBay ever since it got started. At first it was ok but here anymore not good. All these members from China pretending the item is in the US but it's not really. Not only do they send junk that breaks within a week but create other accounts in case one of the accounts are banned. Ebay doesn't get rid of these sellers as they are eBay's little piggybank. I can understand buying from China and flipping the prices for profit but be honest about the item location. Anymore I look at ebay if I can't find it anywhere else.
Reviewed Sept. 29, 2023
I ordered a sensor with eBay Motors. Supposedly it got delivered on the day they said but I never got it. I contacted the seller and they basically said it was delivered, check everywhere or go to your post office. This is NOT my job to do your research! I did my part which was pay for the product and look in my mailbox. Then I try to get help from ebay and they are telling me I have to wait another week before they can actually step in and possibly return my money. I DON'T THINK SO EBAY! I will dispute with my bank. I will never buy ANYTHING from ebay again. They are TRASH
Reviewed Aug. 25, 2023
Ebay is sending me a message saying my account is suspended, (I have no account with ebay) apparently I am a banned seller, I tried to contact them, They won't back their decision with any proof of my ever selling anything on their platform because they have no proof. I have bought on Ebay countless numbers of times in the past. The merchandise I received was acceptable. I paid with my Visa card, and waited for the update providing a tracking number, but now no communication, no respect, no customer courtesy and no right to appeal. Buyers and sellers need to beware. I would not mind their decision to suspend me if I had an account to suspend, I also would not mind if they could give me some factual data to see, but no! They make the claim and that is final
Reviewed July 26, 2023
Tried to place and order with the asking price. Site would only let me bid. When I got the email of their counter offer, it only let me purchase it at the full price meaning I wasted two extra days for the same amount. In addition, to submit a review it wants the company name yet that is nowhere to be found.
Reviewed Jan. 30, 2023
In March of 2022, I tried ordering a high-output alternator from Amp Lightning Alternators through eBay Motors. I'll be brief. It was for a 2002 Ford F-150 Harley Davidson edition. At first, all was cordial. I received my item in a timely manner, even with the pigtail upon request with no hassles. I got back in town from contracting to have it put in and my mechanic informs me that the casing is 1-1/2 inch too big. So, I informed Amp and they said to send it back; this was around October. When attempts were made to follow up, the mood of the conversation changed from courteous to nonchalant. Today, I am out $400 AND an alternator.
I understand the policies of return and all, but if I'm told something, I follow up. By the way, I don't know ANYONE's name. I tried giving them my information to talk the issue over....and I'm still waiting. The company has decent ratings, but just not from myself. Everything was professional until the conversation seemed to where no one there was communicating as it related to communicating with me. I hope this helps!
Reviewed Jan. 2, 2023
I have "sold" the same vehicle twice with both sales being cancelled due to buyers who changed their mind or had an invalid email address and would not pay. The only penalty for the buyer is a flag gets set. The seller gets nothing other than a free listing for seven days. As a result all watchers are lost with the new listing. I find this platform unreliable and will not use it again for automobiles.
Reviewed Aug. 19, 2022
There's a scam for a 2000 Itasca SunCruiser RV on RV Trader. Looked good so I contacted the seller. Someone got back immediately saying it was their aunt and gave me their email. Emailed some person named Leslie **, a scammer (probably not even real) saying her husband passed away, blah blah blah. Just like some other reviewers here said the same. Told me she "relocated" for her new job far away in MT and wouldn't be there in person - eBay Motors would handle everything. I instantly knew something didn't sound right. Listen y'all, use your intuition, don't ignore it. If something sounds too good to be true it likely is. Don't rush to buy and regret it later!!! Take your time.
Reviewed July 9, 2022
I made an eBay account in order to sell my vehicle. I followed the instructions and saved my add. I was then asked to list my add. I did so, with a response that my account was suspended. I tried for 2 days to contact someone, at many different times throughout the day. (during their business hours) Neither online chat or phone would work. After 2 days, I was informed via email that I owed $79 dollars for the add, I paid it and it showed posted on my eBay account the next day. I attempted to list the add, that was saved, and was told my account was suspended. I was finally able to get a hold of some via chat, as the phone option said it was still not available, and they told me my account was suspended. I said for what?
They said I owed $79.00. I said, my account shows it posted and cleared and is at zero balance. Try again eBay. Then they said, it is suspended because of reasons they can't disclose. Keep in mind I have never used this account before, and I am trying to sell my vehicle that is owned, and clear title under my name. I also used their listing software to make the add and pay. I then told them, fine, refund my money. I was told there was no money showing. Now I was no longer happy. I screenshotted my bank account and my eBay account and showed them the 79 dollar payment.
They then said, my account is suspended and that is final. I went through 3 different chat session before I got someone that said they will fill out a refund for me. If I don't see the 79 dollar refund in three days, I am calling a lawyer. I have never used eBay, and after my first attempt, I will be deleting my account and never using them again. Worst company, and hope someone starts a class action, as I will be first in line.
Reviewed April 11, 2022
I paid from Hawaii based bank for Hawaii based address and they sent to a 14 yr old address that has been deleted from account for 13yrs. Now eBay refused to help me get my parts and address they say they delivered to is a offsite dump for commercial refuse. So where did he put it if delivered in a dump where it will never be found. I think delivery guy saw mistake and stole package and sold and they are covering up for him. No one just places a packages in a dump and writes it off as delivered.

Reviewed Jan. 28, 2022
I ordered a special kind of soap, I put my order in January, 3rd. So they told me I was going to get the product on January, 27th so I never received my product. The next thing I trying to get my refund back. From eBay and they giving me a difficult time. So the next thing I gonna do is file a complaint against them, number 1, I can't get to a representative so I can discuss with them about my product. And getting my refund back. Early today I spoken to a fake phony representative, and he sounded like a scammer. He didn't sound like he was professional. So he wanted me to do all these things and he started to make me frustrated. Before I hung the phone up on him, I said to him I am going to get my refund back. Then he had the nerve to send me a text message. Using the ** word. Now I said how unprofessional is that. That's how I knew he wasn't a real eBay, agent cause he was using discrepancies.
But when I file a complaint against them. I don't know his name, but I can add his phone number. On file eBay is a terrible online company, I will never refer nobody to them. They are a waste of time. eBay doesn't deliver your product on time. I dealt with them one time. And that'll be my last time dealing with them. EBay is not good and professional, like Amazon. Amazon, is a real good professional. Company all eBay, wants to do is scam people. And take they damn money. I hope and wish eBay, go out of business. Cause it sounds 2 me they are a full of scammers. They can't touch amazon, I will give eBay a one low star. That's all they going to get from me. That company is terrible and a waste of time.
Reviewed Sept. 28, 2021
I found a camper for $1400. DEBRA said she lost her husband to a heart attack 2 months prior and moved back to her home town of Minneapolis. She wanted to get rid of it because it made her think of her husband. Ebay Motors sent me a email saying I had to buy gift cards worth 1400.00 and send them. I even called the FAKE number, in which, someone answered. Sounded all legit. I said that I'm not protected if I send gift cards. She said Ebay would honor them and that when I buy them they could start the delivery process. Gift cards to purchase something that big did not make sense to me so I googled eBay motors and found all of these similar reviews. So glad I did. Scam!
Reviewed Sept. 22, 2021
Bought a car on eBay. I have sold numerous collector cars worldwide, never an issue. This car was presented as having a rebuilt engine and transmission. After purchase seller (Alex ** aka Alda Logistics) never provide any paperwork as promised. Upon arrival I looked underneath car, was obvious drivetrain never touched. Pulled valve cover, years of sludge. The engine has been rebuilt with a can of spray paint (overspray all over upon inspection). Put on a claim to Ebay VPP. They said engine "damage" was not covered. I tried to say this was not damage, but misrepresentation. They said too bad, they call it damage??? During conversation rep at VPP (represented as an insurance company) told me he called ebay and they said they would not cover, period. This means VPP is not independent as they imply, but literally just another office within Ebay.
To make things worse after I posted negative feedback they removed it. When I contacted them they said they talked to the seller and he told them he had given me a refund. When I told them he had not sent a refund and why would they not ask me first they admitted "mistake" but said once removed they could not repost. Seller is still selling cars on Ebay as clazziccarz and likely misrepresenting the dozen or more cars he currently has listed. Ebay cares more about listing and selling fees than the buyer. NEVER BUY A CAR ON EBAY MOTORS BELIEVING THEY WILL HONOR THE VPP AS THEY PORTRAY IT!!
Reviewed June 11, 2021
I purchased a car on eBay. It has undisclosed problems that cost $2400 to correct. I filled a warranty claim and I couldn't get a response from the third party insurance. Ultimately they would only tell me verbally that my claim was denied. The insurance is worthless. Last time I will ever buy through eBay Motors.
Reviewed April 16, 2021
Their service is terrible and their advertising very misleading. They charge a fee even if you don't sell it or cancel the listing. I also was charged a fee when a vehicle did not sell but someone had mistakenly tagged it as sold, locking my listing. I had to create a new listing, but then they charged me the selling fee for the first listing too! I will never use eBay Motors again!
Reviewed March 15, 2021
I decided to use eBay to sell my vehicle. I took pictures wrote up an ad. Placed my info to pay for the ad. Only to get an email saying my account is suspended. Ad NEVER posted and eBay keeps taking my money! You can FORGET getting a human on the phone because that won’t happen. eBay continues to take $25.00 monthly from my debit card and yet my ad was immediately suspended! How is it that a major company has such an EPIC FAILURE when it comes to customer service and ultimately being accountable for the consumer!! I will NEVER EVER use eBay for any reason even if the account was to be fixed. I have NO IDEA why they would suspend my account. This was my first time attempting to sell on eBay and DEFINITELY MY LAST.
All I want is my money back from them which as of now seems like that’s not gonna happen. Horrible way to do business and the worst part. You can’t speak to a breathing human being! They have answering machines set up that say this number is no longer useful!!! WHAT?? Major corporations get away with things like this and me the consumer has to take it on the chin! This company has definitely CRASHED AND BURNED! I WANT MY MONEY BACK. PAID FOR NOTHING! I would give them 0 stars if I could but they make you choose one.
Updated review: Feb. 3, 2021
I did receive my full deposit back.
Original Review: Jan. 29, 2021
I won a no reserve eBay Motors auction (#**) for a 2007 Pontiac Solstice GXP. The eBay Motors seller is a car dealership in Pittsburg called JKMotorcars. My winning bid was $4450.00. After paying the required $1000 deposit within minutes of auction close. I tried contacting the seller via Ebay messaging, a phone call (which was disconnected as soon as I said I won the auction) and text. I was informed by the seller via text they would not honor the no reserve auction price of $4450. They refused to let me pay balance due after deposit and take delivery of the car unless I paid a total sale price of $7200. This is a bait and switch on agreed upon auction price after I paid the deposit of $1000.
Bottom line is that the seller took my $1000 deposit and then refused to sell car unless I paid an additional $2750 over the agreed upon auction price. Seller has not returned the $1000 deposit. I have had to file a Vehicle Purchase Protection claim with eBay Motors to attempt to get my deposit back. Currently out $1000 and hoping my claim is paid to refund the deposit. eBay Motors has no control over the integrity of the vehicle sellers and does not require sellers to honor the auctions they list.
I am a long time eBay user with over 1100 purchase or sale transactions. I have never had an real issue with eBay until I attempted to purchase a car on eBay Motors. Until eBay Motors can better ensure the quality of the sellers on their site I cannot recommend eBay Motors as a place to purchase a car. eBay is great. I only have an issue with eBay Motors automobile sales.
Reviewed Dec. 5, 2020
I seen an ad on Facebook Marketplace for a 2002 Jeep Wrangler Sport. I messaged the person Carig **, an automated message sent back telling me his aunt was the one selling it and to email her (**). I then decided to email her, she said it was her deceased husband's, and that she was in the military about to be deployed. I didn’t think anything of it, so I proceeded with the transaction. eBay then emailed me how to pay for it, so I went ahead and paid for it. Then they told me the shipping will be starting in a few hours but I need to pay insurance of 1k, so I again went ahead and paid it.
Now today, Dec 5th eBay emailed me saying I need to pay Utah’s custom tax of 1.2k. I then started to question it because I asked them for a refund because I wasn’t willing to pay more money. They continued to tell me It’s in their policy that I couldn’t get a refund until I received the vehicle. So I asked them for a copy of their policy and they haven't emailed me back in the past 5 hrs. I finally decided to look at reviews, which I should’ve done before, and turns out it was a SCAM!
Reviewed Oct. 27, 2020
Glad I pulled up Consumer Affairs reviews and was told to not buy eBay gift cards to purchase vehicles "stating" the invoice is from ebay Motors.. If it's not from their ebay site it is someone trying to scam you. Plus if price is too good to be true and the excuse is a family member deceased and they are in the military about to be deployed... I almost fell for it...
Reviewed Oct. 16, 2020
These crooked department of Ebay charged my credit card doubled of insertion fee. Although called several times and promised it will be credited, they finally forcefully charged me double. Be aware of these online thieves now. I used to trust this company and not anymore....
Reviewed Sept. 5, 2020
I went on offer up to look for a car and the seller only wanted to be contacted via email so I emailed her and she let me know that she was selling the car through eBay Motors for a safe transaction. She blocked me on offer up then she sent me an invoice from eBay motors. The invoice said in order to make the transaction I will need eBay cards so I thought it was a little sketchy because of the payment method other than that it looked legit. So I googled reviews and every review is bad and are going through the same thing I did. And she is scamming them. I'm so grateful I did not send her any money!
She switches the stories and names up but she is scamming people out of their money and using eBay motors. I contacted eBay motors to make sure it was a scam and IT WAS!!! The agent told me to never send money on eBay cards it should be done through PayPal and they should be contacting me directly through eBay not my personal email! I have put the email below that I received from the scammer. I will also try to attach images of the fake invoice! Please be careful and do not fall for this scam. If you receive an email like this forward it to spoof@ebay.com!
Hello,
My name is Vanessa, and I'm emailing you about a 2013 Nissan Altima with an gasoline engine, automatic transmission and only 89,000 mileage. Never had or needed any paint/body work done, the garage kept always, without any mechanical problems, tires and wheels are in great shape as well, electric is working perfectly. The engine 2.5L V6 runs very good and the automatic transmission shifts perfectly. Has a clean and clear title in my name and there are no liens or loans on it. This car was used by my husband who died 4 month ago. The price was reduced at $1,400 because I'm in a hurry to find a buyer.
I need to sell it before the 5 of next month, when I will be leaving on military duty with my medical team out of the country for a year and do not want to store my car. Hate to sell it but it's not worth keeping insurance and paying storage fees for a year. If interested please include in your next email your contact info for eBay (full name, shipping address (city and zip code) and phone number), so we can get the ball rolling.
Reviewed July 15, 2020
The lady that I am trying to buy the boat through decided to consign the boat to eBay Motors. She gave them all of my information and an invoice was generated. I called in to ebay and the line said it was busy. So I called a few more times and finally got a person to answer. He smartmouthed me about making so many calls in I had made. Being in sales for the 38 years I was a sales person I would never ever talk to a customer like he talked to me. I am still deciding whether or not to buy from ebay motors!!!
Reviewed June 27, 2020
June 27, 2020 my son wants to buy Silverado pick up and we saw this car offer up for only 1,200. I ask for that car if it's still available and someone emailed me by the name Elena ** using email account ** and she said it's still available and gave me the linked for ebay motors to deal with that car. She even said that she wants to sell that car because that was his son's car who died from accident.
After a few minutes, they emailed my son and they ask my son to buy ebay gift cards worth 1,200. And another 1,000 for shipping. But after paying it, they are no longer replying to all my messages and email and I check the number she gave to me is different from the number of legit ebay account. The number they are using is **. So pls pls pls. I want this to stop and give warning and precautions to all of you so pls DO NOT BUY ANY OR PAY ANY SINGLE CENTS IF THEY ASK YOU FOR EBAY GIFT CARD. They are all scammer!!!! I check the offerup and I saw they are in a group of scammer using different names. And I'm asking to report it to the police and FBI whoever experienced this. I know in due time, all their evilness will end up.
eBay Motors Company Information
- Company Name:
- eBay Motors
- Website:
- www.ebay.com

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