Complete Auto Protect Reviews

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Edited by: Amanda Futrell
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About Complete Auto Protect

Complete Auto Protect provides extended warranties for EVs, hybrids and gas cars. It offers 24/7 claims, with most approved within 48 hours. You can bring your car to one of 35,000 National Institute for Automotive Service Excellence (ASE)-certified repair shops. All plans include roadside assistance, rental car reimbursement and trip interruption coverage.

Pros
  • Fast claims process
  • Offers electric and hybrid-specific plans
  • Access to over 35,000 ASE-certified repair shops
  • 30-day money-back guarantee
  • Nationwide availability
Cons
  • 200,000-mile vehicle limit
  • No motorcycle or ATV coverage

Complete Auto Protect Reviews

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    Page 2 Reviews 5 - 35
    Verified purchase
    StaffTransparency

    Reviewed May 28, 2026

    Very understanding genuine experience. Left me with a great feeling of security and confidence of the care and quality of service. Very knowledgeable of the products and explanation of the plans and services provided in each tier was amazing and throughly delivered.

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    Complete Auto Protect
    Response from Complete Auto Protect

    Thank you for your glowing review! We're delighted to hear your experience was truly rewarding and left you feeling secure and confident in our service. It's wonderful to know our team provided the detailed explanations needed to thoroughly convey our plans and options. Your satisfaction and comprehension are priorities for us. We greatly appreciate your positive feedback and look forward to continually exceeding your expectations in the future.

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed May 27, 2026

    I was impressed by the coverage they had for the price I could afford. Henry was very good in explaining the coverage I would receive and very professional. I'm calling Endurance to cancel with them and take this one.

    Thanks for your vote!
    Complete Auto Protect
    Response from Complete Auto Protect

    Thank you for sharing your experience! We're delighted to hear that you found our coverage offering excellent value and appreciate Henry's professional contribution. Providing clear information and ensuring affordable coverage remains our focus. We look forward to supporting your choice and offering the continued quality service you deserve.

    Verified purchase
    StaffBilling

    Reviewed May 26, 2026

    Henry was extremely knowledgeable about the warranty. I was impressed on what it all included. Monthly billing and a detailed description on the warranty was fair. Always thought this process would be ugly, impressed on the monthly fee as well.

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    Complete Auto Protect
    Response from Complete Auto Protect

    Thank you for your feedback! We're thrilled to hear that Henry enhanced your experience with his exceptional knowledge of the warranty. It's great to know you were impressed by the coverage details and the fairness of the monthly billing process. Providing clear and value-driven service is a top priority for us. Please don't hesitate to reach out for any further assistance.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 25, 2026

    Henry was very kind and thorough in explaining the details of the extended warranty that he provided me. He made the process very quick and easy. I would recommend this company so far for anyone looking for an extended warranty.

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    Verified purchase
    Customer ServiceCoverageStaffBillingHonesty & Transparency

    Reviewed May 23, 2026

    Excellent customer service, very friendly, honest, and open. He was also very relatable and funny!!! GIVE THIS MAN A RAISE!!!! Lol, he helped me to fully understand services offered and provided, also helped me understand what was being covered and what wasn’t, when my bill was due, and how to access him regarding any further questions and/or concerns.

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    Complete Auto Protect
    Response from Complete Auto Protect

    Thank you for sharing your fantastic experience! We're thrilled the service you received was friendly, relatable, and humorously engaging. It’s wonderful to know that everything was explained clearly, ensuring your full understanding of our services. Your kind recognition is much appreciated, and we still hope to assist you with further questions or concerns.

    Verified purchase
    Customer Service

    Reviewed May 22, 2026

    Excellence customer service, great experience, fully satisfied, everything was explained in full detail, and every question was answered. Will recommend Complete Auto Protect to anyone and everyone, highly recommend it to all my family members and friends

    Thanks for your vote!
    Complete Auto Protect
    Response from Complete Auto Protect

    Thank you for your wonderful feedback and high recommendation! We sincerely appreciate your kind words and are thrilled that our team provided you with such an outstanding and informative experience. Ensuring satisfaction and clarity for every question is our goal. We're grateful for your support and look forward to serving your family and friends with the same level of dedication.

    Verified purchase
    Staff

    Reviewed May 21, 2026

    Terrance was very courteous and did an outstanding job with getting me taken care of. He went over and beyond to make sure I was satisfied with the service I was receiving. He explained everything where I could understand the product I was getting.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 21, 2026

    Amazing customer service with Terrance. Thank you for the wonderful service. Will be recommending you to everyone. He was very helpful and a really nice guy. Thank you for everything and I will definitely be spreading the word of how good the service is.

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    Complete Auto Protect
    Response from Complete Auto Protect

    Thank you so much for your wonderful feedback! We're thrilled to know that Terrance provided exceptional service and left a positive impression on your experience with us. We greatly appreciate your recommendation and your enthusiasm in spreading the good word. We're here to assist anytime you need us, and we look forward to continuing to serve you and those you refer!

    Verified purchase
    CoverageSales & MarketingRefunds & PayoutsBillingHonesty & Transparency

    Reviewed May 21, 2026

    They told me one thing when I signed up, then when it came time to pay for a repair, I found out they were a shell company letting Omega be their admin. If I wanted Omega I would have bought it. Turned them into the BBB as they lied about the coverage, are fakes not even doing their own admin. They have a 14.3 out of 100 on scam detector. Perhaps the worst warranty company of them all. Wrote a review on Trustpilot telling people do walk away from them run, and am considering a lawsuit for monthly payments, denied repairs that were said to be covered by the sales lady, attorney fees, and duress. I would give it minus 5 stars if it was possible.

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    Verified purchase

    Reviewed May 18, 2026

    Yes I’m excited to see how it works. I haven’t had to experience anything just yet but hopefully it works out. I don’t know what to say about anything right but when I do I will. Love to come back and let you know my experience on the warranty.

    Thanks for your vote!
    Complete Auto Protect
    Response from Complete Auto Protect

    Thank you for sharing your anticipation about using our service. We're glad to hear your enthusiasm, and we look forward to any feedback you may have once you've had more experience. Your thoughts are valuable, and we'd love to hear about your experience concerning the warranty. Feel free to reach out whenever you're ready.

    Verified purchase
    Staff

    Reviewed May 18, 2026

    Mr Henry was great great. Personally work with me. Very patient. He explained everything. Even told me how to safe. He ensured me everything was correct and in 30 days I could use if needed. Also told me about package plan to add my other car. Great job.

    Thanks for your vote!
    Complete Auto Protect
    Response from Complete Auto Protect

    Thank you for your feedback! We're thrilled to hear about your positive experience with Mr. Henry. His dedication to providing detailed explanations and being patient reflects our commitment to excellent service. It's great he could also guide you on additional savings and plans. We value your satisfaction and look forward to meeting your needs in the future.

    Verified purchase
    CoverageStaff

    Reviewed May 15, 2026

    Absolutely wonderful. So kind and personable. Walked me through everything. Took his time. Really walked me through the policy and explained everything. Seems like it's going to be the perfect policy.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 13, 2026

    Terrace ** provided excellent customer care from start to finish. The staff was professional, patient, and genuinely helpful throughout the entire process. Every question was answered quickly, and they made me feel valued as a customer. Their communication, attention to detail, and willingness to go above and beyond truly stood out. I highly recommend Terrace ** to anyone looking for outstanding service and a positive experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed May 9, 2026

    Terrence ** was great. Explained everything I needed to know. Very good customer service. He answered all my questions I needed. He was very welcome. Was very detailed on how the policy works. Very helpful and very respectful.

    Thanks for your vote!
    Complete Auto Protect
    Response from Complete Auto Protect

    Thank you for your kind words about Terrence. We're delighted he could clearly explain your policy and provide the respectful service you deserve. Ensuring our customers are informed and confident in their decisions is our top priority. If you have more questions, we're here to help. We appreciate your feedback and look forward to continuing to serve you effectively.

    Verified purchase
    CoverageStaff

    Reviewed May 8, 2026

    It was a pleasure signing up for this insurance with Mr. Terrence **. He was so informative. Any question I had he was able to answer for me and he gave me great confidence in your company. I would recommend your service to all my friends..

    Thanks for your vote!
    Complete Auto Protect
    Response from Complete Auto Protect

    Thank you for your positive feedback! We're thrilled to hear that your experience signing up was pleasurable and informative. Providing assistance and building confidence in our service is our priority. We appreciate your recommendation and look forward to serving you and your friends with the same level of excellence.

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    Complete Auto Protect Company Information

    Company Name:
    Complete Auto Protect
    Address:
    2810 N. Church St.
    City:
    Wilmington
    State/Province:
    DE
    Postal Code:
    19802
    Country:
    United States
    Website:
    completeautoprotect.com