JustFab Reviews

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About JustFab

JustFab is a leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience and a "First Style for $10" special. At mostly $49.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices, and shipping is free for all orders over $49.95. The company has more than 15 million members worldwide and offers on-trend and high-quality styles for an affordable price.

Pros
  • Special first-purchase discount
  • Free shipping for VIP members
  • Personalized style quiz
  • Discounts for VIP members
Cons
  • Must pause to avoid monthly charge
  • Credits do not apply to sale items

Helpful Reviews

Weymouth, MA
Verified purchase
I really like JustFab. I order from them every few months when they drop the two for sales... I love shoes. I order probably six new pairs every season. I range from flats, to wed...

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Rocky Mount, NC
Verified purchase
I like the styles JustFab has and their price. I became a member and I like that I could order what I want and it would come to my house. I don't have to worry about going outside...

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What is JustFab?

JustFab is a popular fashion subscription and fashion platform that offers styles at about 30% off retail price. The company provides a highly customized shopping experience with high-quality fashion. It also offers a handy style quiz to match you with your best JustFab options, and it provides a discount for all shoes for your first purchase.

How does JustFab work?

JustFab offers items for sale, but you need to become a VIP member to get the most from the experience. If you’re a member, the company sends you a personal boutique on the first day of the month that has curated items based on your style and preferences. VIP membership costs $49.95 a month, but that cost is credited to your monthly purchases.

VIP members also get special perks like free shipping and special discounts on JustFab’s affordable fashions.

How much is JustFab?

The JustFab VIP membership is $49.95 per monthly, but this membership cost is directly credited to you. You can use this credit to buy an on-trend piece of fashion from your personal boutique or save it for a future purchase.

You can avoid being charged by visiting your online boutique or your account options and selecting the “Skip this Month” option before the 5th of the month (when the subscription is charged). You can also shop JustFab even if you aren’t a member, although you won’t receive the same good deals without the VIP membership.

Many of JustFab’s items are $49.95, which is the cost of a VIP member’s monthly credit.

JustFab FAQ

Is JustFab worth it?

Justfab is a great option for fashion gurus who like to stay on top of style. The VIP membership is an affordable option to freshen up your wardrobe every month.

How much is the JustFab VIP membership?

The VIP membership is $49.95 per month, but that goes into your account as a direct credit to use on an item of your choice.

What are JustFab credits?

Your membership fee becomes a credit that you can use on an item each month.

Can you cancel JustFab after the first month?

Yes, you can cancel JustFab after only one month by calling or using their live chat feature.

Are JustFab shoes good quality?

JustFab’s shoes are great quality at a discounted price.

Still have questions?

Is JustFab legit?

Treat yourself to a JustFab membership for quality items at a much lower cost, but be sure to read the terms and services before signing up. If you frequently shop for new clothing, shoes and accessories, JustFab gives you a convenient option to receive a monthly curated selection to expand your wardrobe. Any membership platform can be tricky, but JustFab is a great way to keep up on the trends.

JustFab Reviews

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    How do I know I can trust these reviews about JustFab.com?
    • 4,884,532 reviews on ConsumerAffairs are verified.
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    Page 1 Reviews 0 - 10
    Customer ServiceContract & TermsSales & MarketingPrice

    Reviewed March 9, 2026

    Terrible company. No customer support. They charged me for a product that I never received. They deceitfully enrolled me in to their subscription plan without my explicit consent and charged $50 a month for that. I had to reach out to my bank. They have 0 customer support, nobody picks calls, nobody replies to chats. Stay away from these scammers. They keep posting ads on social media. DO NOT FALL FOR THEIR ADS.

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      PriceRefunds & Payouts

      Reviewed March 2, 2026

      Shoe dazzle and this store are the same. They was doing good until two years ago but now they have bad services with refunds. They make things hard for everything for return and refund and charge and skip the month and cancel the memberships. They are bad matters.

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      Verified purchase
      PriceOnline & AppEase of UseRates

      Reviewed Feb. 21, 2026

      Website is glitchy, hard to use. Credits cause glitches during check out as well. Planning to cancel membership soon. Sizing is inconsistent. Also prices on products are more expensive on this app, than on Amazon where the same items are available. Quality of items keeps going downhill. The shoes fall apart not long after purchase.

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      Verified purchase
      Punctuality & Speed

      Reviewed Feb. 21, 2026

      I placed my order on February 1 2026. I still have not received my order and it has been over 20 days and I'm not happy with Justfab right now. I have never had to wait this long of an order. I'M NOT HAPPY!

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      Verified purchase
      Transparency

      Reviewed Feb. 18, 2026

      I placed an order 3 weeks ago and still have not received it. When I try to track package, it does not provide an update nor additional information. Please advise of updated tracking information or status of delivery. Thank you.

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      Verified purchase
      Sales & MarketingPriceOnline & AppStaffEase of Use

      Reviewed Feb. 12, 2026

      I cancelled my VIP membership via the APP at the beginning of January 2026 and then was charged the amount in February because I did not go in to skip. Your APP is not very user friendly. I actually had to try to skip the month twice and it didn't work and I got charged.

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      Verified purchase
      Customer ServiceOnline & AppRefunds & Payouts

      Reviewed Feb. 12, 2026

      The website is terrible. Consistently doesn’t work & doesn’t allow me to skip months, but also won’t allow me to use my credits. I’ve called in several times & have not gotten any resolution on the money that was taken or the credits I’m not allowed to use that I unwillingly had to pay for. Most of the items don’t ship to Canada but you offer them to Canadian clients? I’ve been a member since 2018 & this is the worst service I’ve ever received. Forcing someone to pay for credits you won’t allow them to use is just unethical.

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      Verified purchase
      Customer ServicePriceStaff

      Reviewed Feb. 12, 2026

      I received a completely wrong item. Ordered a sweater, got pants. Sent back, still not credited or have I received the replacement. Customer service was 0 help when I called. I’ve been a member for 14 years, I’m thinking of canceling now. It’s not worth the hassle.

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      Verified purchase
      PriceOnline & AppRates

      Reviewed Feb. 11, 2026

      I have nothing but good to say about JF. They want to keep customers. The shoes are good quality! I have 3 or 4 pairs now. They keep you happy. 😊 Thanks!! I was able to get this pair free by downloading their app! The shoes are usually always priced low and affordable ;) esp as the seasons change. They have very unique items.

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      Verified purchase
      Sales & MarketingPriceRefunds & Payouts

      Reviewed Feb. 11, 2026

      I never received my order. On top of that, I always end up paying more for the membership than I receive. I have to pay for shipping on top of also getting a cheap, discounted shoe. This membership is a scam and total trash.

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      JustFab Company Information

      Company Name:
      JustFab.com
      Company Type:
      Private
      Website:
      www.justfab.com