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Consumer Reports





Katherine of Glen Ellyn, IL September 1, 2008

Katherine of Glen Ellyn IL (09/01/08)
I believed CONSUMER REPORTS - reports. Five years ago I believed Consumer Reports when I bought my refrigerator - it was one that was over a 1,000 and all it has is problems. Then a lawn mower (another 400) and the last was the LG TROMM Washer & Dryer (2400) that is garbage. I TRUSTED CONSUMER REPORTS.

Almost 4,000 and all the time from trying to get service - - to the aggravation of service people saying that a dryer doesn't (AND ISN'T) suppose to dry clothing all the way) WHAT!!!!. And it is okay that the washer leaks and that it ruins clothing. And it is okay for water to drip from the water dispenser on the refrigerator and after 3 1/2 years wheels fall off lawn mowers.

Ted of Pennsauken, NJ September 1, 2008

Ted of Pennsauken NJ (09/01/08)
I subscribed to Consumer Reports on Health more than 5 months ago. (I have 5 monthly copies in a folder). I was promised a free copy of The Best of Health with the paid subscription, and I am STILL WAITING for that.

Richard of Keaau, HI June 9, 2008

Richard of Keaau HI (06/09/08)
Consumer Reports Magazine's website has billed me MONTHLY for what I was led to believe was a single-month's access subsciption! And they claim to be protecting us from fraud? This is the oldest scam on the internet. Consumer Reports has NO contact us or email button on their website, because they don't want to be contacted. There is no mailing address on Consumer Reports website or under any internet search. Obviously they don't want to be found. How ironic. I would demand a refund if there was some way to contact them.

They stole my money.

Willis of Beaumont, CA May 7, 2008

Willis of Beaumont CA (05/07/08)
I changed email addresses, but there's no way to make the change with Consumer Reports because they keep sending data to the old email address, which no longer exists. And there is no other method of contacting C.R. This is truely a bad system, and C.R. flunks the test.

I now have a subscription that I cannot use, and no way to remedy the situation.

Elizabeth of Reno, NV November 5, 2007

Elizabeth of Reno NV (11/05/07)
On 5/9/07 I had 26.00 withdrawn from my checking account (electronic check) to pay for 1 yr. membership for consumerreports.org I am unable to access my account to date, as my login name & password is now responding as invalid. There is no other form available to request help other than consumerreports.org. HELP!

NOT ABLE TO SECURE CONSUMER INFORMATION ON TESTING PRIOR TO PURCHASING MAJOR APPLIANCES.

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