Consumer Reports

Louise of Manville, NJ September 29, 2009

I recently renewed our subscription to Comsumer Reports in August 2009. I renewed for 2 years and they cashed our check on 9/4/09. Yesterday and today I received 2 subscription renew requests for 2 different rates. What can be done about this harassment?

Carolyn of Mesa, AZ September 9, 2009

Last year I took out a one year subscription with Consumer Reports. The subscription has several months to go before expiration. Recently I have received renewal notices from Consumer Reports. I have ignored them as I do not wish to renew. Today I received an invoice stating that my recent renewal order has been processed. I have no way to contact these people other than US mail. There is no phone or email number for communication. ,p> This is not a good way to do business and certainly supports my decision not to renew. I have not renewed and will not be paying the invoice. Am glad I paid by check and not by credit card or there would have been a disputed charge to deal with. Hopefully something can be done to encourage these people to change their tactics. Thank you for any assistance

JANET of MEEKER, OK August 14, 2009

I took trail offer I received in mail. Cancelled after receiving first issue. Just got 3rd notice to pay. What does it take to get a magizine subscription cancelled with Consumer Report

Kenneth of Naples, FL July 20, 2009

I subscribed online to consumer reports for one year at a cost of 26 and read in the email they sent me that they had an automatic renewal. I ABSOLUTELY do not want that. I tried in vain to reply to the email and of course it was not accepted. Thair is no place on their website that gives a phone number so one could contact them to stop the automatic renewal. What a trap they set. This might be the subject of a meritorious class action against Consumer Reports. I would appreciate any help you can get in this matter.

Anna of Birmingham, AL July 9, 2009

They sent me an offer for a discounted rate to subscribe to the website. As a long term subscriber to their magazine, I have learned the pitfalls of credit card use, mis-use, fraud and abuse. So, I asked them for an alternate method by which I can pay. They do not accept pre-payment by check, money order, cashiers check, certified bank check or firstborn child!

Mike of Wilmar, AR June 11, 2009

Purchased Troybilt elec leaf blower,have had impeller come to pieces on two different blowers,Lowes refunded money, 2nd time I changed brands. Purchased 42" Flat screen Samsung tv,after just 3mo. pitcure would not stay on. Took back and changed brands. I purchased both of these items because my Consumer Reports magazine rated them very high.

Also I own a 2006 Jeep Grand Cherokee that I purhased new. Consumer Reports gave it a very bad rating saying it is very underpowered, I challenge them to come let me take them for a ride.

In closing I think Consumer Reports is as phony as their ratings.

Alexander of Evanston, IL June 6, 2009

Didn't subscribe to Magazine. Keep getting bills for payment due. Didn't get any issues of magazine. How does one stop this billing?

BRIAN of HIGH POINT, NC June 1, 2009

OK -- CHANGE OF E-MAIL -- BUT UNABLE TO GO TO SITE TO CHANGE -- MOST CONFUSING.

Martha of Shawnee Mission, KS May 28, 2009

I agree with others. The staff at Consumer Report is dodging Customer Service responsibilities by not providing ad easy to find phone number on their very user unfreindly website. Really...Consumer Reports is the worst when it comes to connecting with their subscribers when we need to call.

Elvera of crosslake, MN May 14, 2009

I have a second invoice hor consumer reports even though my supscription does not run out until 2010. I paid it on 3-10-09 check number 3985 which [they] cashed.

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