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Yellow Book

Patricia of Riverside CA (04/29/08)
I recently was horrified to get a bill from Yellow Book for 540 per month for additional on line advertising. I had signed a contract for a banner for 75 and was told I should cover other areas. At no time was the cost explained to me and I was told I have signed for 6 banners, I see no contract that I have signed for 6 banners, just the one for 75. I was panicked to receive a bill for 540 for february (but was told the banner ads became live in April). I then received another bill for just under 964 (I think) with a late payment fee. again I was panicked and this time got through to Yellow Books accounting. I asked for a summary of these charges and was sent a breakdown amounting to 540 for just on line advertising each month.

I contacted my sales Rep Carlie Beaks and she assured me that she would take a look and take off the banners that would not get me good results! I wrote to her telling her that I did not want any of the banners except for the one I thought I had paid for for 75. As yet she has not returned my e-mails. I would like to get back the 964 that I paid with my credit card (to keep my credit safe), and since I obviously cannot trust them to do the right thing would like to Cancel my account with Yellow Book (for all the on-line Banners). I also have prepaid for advertising in the Yellow Book which comes out twice a year, of course I need to keep this and have no problem with this.

A friend just e-mailed me www,consumeraffairs.com in which similar stories like mine are told about Yellow Book. I also received a check for 110 from Yellow Book stating that through their discrepency they made an error. A reference is made in this report to an activation check scam. When a business receives this small check and it is deposited it triggers a monthly payment for advertising. The warning is DONT CASH THIS CHECK! unfortunately I was unsuspecting.

I have a small tutoring in-home business and simply cannot afford these extra enormous costs.I feel this is a scam and I have been taken advantage of.

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