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Donald of Lincoln IL (10/30/08)
in 2004 i purchased the dollar bill size ad for 3848.00 pay by check/ was promised lots of exposure should get 4-5 calls a week plus i get a internet web page free. ok i am ready after the year was up the salesman called me in may a stated that i had to hurry to get the new ad in print or it would be to late for 2005. i explained that i was not happy with this service and that the ad had not produced if lucky 1 call every two months and what happened to the internet. i told the salesman that i needed time and was thinking of going to a smaller ad maybe,plus my business was to change location and i wanted to wait and see the proofs.
i signed the proofs all the way through july of 2005 but then decided that i would not be able to go ahead with their advertizing program and verbally cancelled. wow then i found out that they had run the ad any way not only in one county but three i never signed a contract so i figured it was thier mistake and after they sent a bill i explained the situation to the new sales rep. who only called to sell me more of what i did'nt want. that there office or sales rep made a mistake and to stop billing me. it did i thought it was now over. this was in pa.
i now reside in illinois since may of 2007. just now in oct3rd 2008 i recived a summons for court from chicago yellow book wanting a grand total of 8500.00 what? i never signed a contract or met with a salesman but there it was my name signed on a contract dated may 23rd 2005 they even spelled my name wrong and the signature is no way mine. now i have to go to court on nov. 13th and spent 3000.00 for a lawyer for a fake contract. i plan to counter sue for an un disclosed amount. also it seems that they had run the ad in 2006 and 2007 with out even contacting me or even calling to see if the number was still good. i think i have a great lawsuit against this scaming organzation they call yellowbook. please help sent me
the amount of pain and suffering and expense will justiy the amount my wife and i counter sue them for. Mark of Naples, FL October 17, 2008
Mark of Naples FL (10/17/08)
Woman posing as Yellow Book employee said that she was only updating my information and that I was not buying anything or signing up for anything. She then put on a recording and talked over it so I couldn't hear it and said it was just to verify that I was who I said and that my information would be updated and I wouldn't be called again.
Then, I find out I'm signed up for www.flashwebinc.com which I don't want or didn't ask for.
I called www.flashwebinc.com and they said they canceled my subscription. I'm not sure they did but will have to waitn and see. Kenneth of Sevierville, TN October 16, 2008
Kenneth of Sevierville TN (10/16/08)
Three year ago I received a post card that I thought was a yellow book renewal notice. I signed it and and mailed it in. Shortly after I recieved a bill. I called thr yellow pages that I advertise with and told him that I paid my account in full each year, so why am I being billed. I faxed it to him and he said it was not from his company and that the walking fingers are not a registered trade mark. He told me not to pay it and that he would report the incident to his company.
Every month the bill came in the mail with a photo copy of the card that I signed. Every year the amount owed increases and is now 800. I recieved a call yesterday on my answering service [from] Law Firm [in] PA. The call states that this is problem is urgent and I need to call within 24 hours.
I'm affraid they will mess up my perfect credit rating. Neil of Pottstown, PA October 15, 2008
Neil of Pottstown PA (10/15/08)
Salesperson led me to believe the charges were a one time fee, not every month. When I tried to read over the contract, she said we were up against a deadline and had to move right away to get to print. She did not allow me enough time to read the contact. The charges are monthly which I did not not know.
I am just opening a business and barely making it. This misrepresentation is an extreme hardship on my business. Michael of Wildomar, CA October 1, 2008
Michael of Wildomar CA (10/01/08)
During our the sales presentation the two sales reps told us that our ad on Yellowbook .com would appear at the top of their search for each city in California. We asked multiple times if this is what we were getting and they assured us that is what we were purchasing. When our ad finally came out we were not on the top but over to the far right. They even admitted to us on the phone that they were wrong in saying we would be on the top.
Also during our presentation we were told that what were were purchasing would be for 4 months and if we were not satisfied at the end of the 4 months we could cancel. We have not received any business (zero) from our ad and I tried to contact them to cancel and now they say it is a 12 month contract. I have tried contacting them to no avail and have left a message with who I think is the senior manager and have not received a call.
During out sales presentation we were told we would be contacted to view our ad before it was posted, but never were. I only happened to notice when I got curious one day and went searching. We were never contacted to preview our ad or to accept it. The phone number was incorrect. As you can see there is a pattern with their sales presentation, tell you what you want to hear then say they were mistaken after you have discovered what they promised was not true. I strongly recommend you avoid using Yellowbook to advertise your business as they have not been truthful in anything they have said.
We are stuck paying 595/mo for this so called service. Patricia of Riverside, CA April 29, 2008
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