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Reader's Digest





Reader's Digest
Consumer Complaints
---
News
Reader's Digest Settles Connecticut Sweepstakes Suit
Reader's Digest Pays $6 Million to Settle Sweepstakes Complaints

claire of houston, TX September 30, 2009

have received numerous bills for item I did not order and never received. 23.78 for worlds most beautiful melodies timesless melodies. shipped 6/9/09. Actually, I was out of town since mid-may returning only in mid-september. there is no way I could have ordered this item. so far I have only received bills.

Mitchell of Honolulu, HI September 27, 2009

Like others, I too just mailed in the sweepstakes entry. A few weeks later I got a selection of books and a bill for 29.09. I did not order these books. Someone help!

Dorothy of Osceola, AR September 21, 2009

I received books which said free then I received a bill for 29.95. I am going to return the books if I can find an address but so far have not been able to. I resent the fact that I am going to have to pay postage on something I never ordered. can this be stopped? a big hassle making a trip to the post office, my gas, my time, my expense

Penny of Southlake, TX September 20, 2009

My 87 yr old father received a box from Reader's Digest that said "FREE CONTENT" on it. He then received a bill for 29 for them. This is the 2nd time that they sent something that he didn't order. He hand wrote a letter to them asking them to stop sending him things. I have told him to just write "RETURN TO SENDER" on anything else that he gets from them. This hassle is not worth the value of a magazine.

RICH of LYNNFIELD, MA September 14, 2009

received readers digest books. did not order. received bill via my paypal account. i dont have a paypal account. payment put on hold by paypal pending verification as billing coming from unknown 3rd party. still receiving demand to pay. books on kitch counter, unopened!

betty of howell, MI August 28, 2009

you sent me a book i did not order and you wamt a check for 29.65

Laura of St. Peters, MO August 12, 2009

They sent me a free book...then a bill. I paid it and told them to cancel & don't send me anymore of their free giveaways and then a bill. I just received another bill. If they send another book, I'm not returning it. I told them to cancel whatever made them send it in the first place. They are taking our address from our subscription & abusing it. I will not pay & will not send books back. I have given them notice in writing to STOP.

Paul of Orange, CA August 11, 2009

I received an unsolicited Reader's Digest Condensed book in the mail. I did not return it. Another book has come with a comment "New customer gift". I am refusing the 2nd book and am writing a letter refusing to pay the invoice for the unsolicited first book since there is no telephone number or contact numbers.

Janell of Guyton, GA August 11, 2009

I sent in a sweepstakes entry that apparently also 'joined' me to their "not a book club" Mind Stretchers. It plainly said no purchase was necessary. I have received a book but no customer service information, account number, contact information at all for how to inform them that I do not want any books. If anything else comes in the mail, I plan to return to sender without opening it.

I went online to try and find some contact information and instead found lots of complaints where they have ripped other people off in the same or similar manner. I have not actually received any billing for this as of yet. I wanted to stop it before it happened but have no way to notify them about the problem.

Jamie of McHenry, IL August 9, 2009

Reader's Digest started sending me books and "free gifts." I then got a bill for things I never ordered. I tried calling them, but there is no trace of a phone number in any of the paperwork they have sent. In these economically hard times my family can not afford to pay for items that are inconsequential and were not ordered.

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