The Hartford - Homeowners

Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv.

Select an insurance Auto and Home Auto Home Life Health Long Term Care Are you currently insured? Yes No Enter ZIP • AARP Plans • Auto • Disability • Homeowners • Life --- News • The Hartford Apologizes, Pays $20 Million for Fraud in Annuity Sales • California Accuses Hartford Insurance of Charging Illegal Fees

Jacquelyn of Metairie LA (12/04/08)
I am a Katrina victim and feel that I have received shoddy treatment from The Hartford Flood Ins Co. It operates independently from the Hartford Homeowners and apparently the home office has no input nor control over the flood division. In fact, The Hartford should be ashamed to claim this group part of The Hartford.

I have volumes documented of my 3+ year battle to get adequate compensation to repair my flooded home but to no avail. Communication with them is practically non existent. They do not return phone calls nor reply to mail. The most recent was a letter in June, out of the blue, detailing a proposed supplemental compensation but telling me I had not submitted a proof of loss !!! As ridiculous as this was I promptly had an attorney notarize another. And that's the last I heard of that, no reply to my registered letters nor phone calls. I have had flood insurance since its inception in 1968 and moved it to the Hartford when they began to offer it. All my other insurance is with The Hartford and I have been pleased.Not so with their flood. Consumers beware

I did not receive adequate compensation to repair my home.

Maryellen of Massillon, OH December 2, 2008

Maryellen of Massillon OH (12/02/08)
For years we have been charged for another structure on our insurance bills. We have no other structures. Our zoning allows no outbuildings and we have none. the Harford charges us a fee for 22,000 coverage on another structure. A person told me they have to put that on our policy. It might not add a lot to the total bill but the value goes up each year for our phantom building. I was told they are required by law to put this on our bill.

It might not amount to a lot out of our pocket but after years of paying for this structure we don't have and have to insure is rediculous. Can somthing be done about this. I was informed that ALL insurance companies are required to list other structures whether they exist or not. I have to pay a fee for something I don't have.

Patty of Ft. Myers, FL July 11, 2008

Patty of Ft. Myers FL (07/11/08)
Harford sent a cancellation notice that they had decided to pull out of the State of Florida. We immediately went through the hassle of finding a new insurance provider. Once we were accepted by the new insurance provider, I called to have our escrow transferred so the coverage would be seamless. The amount in escrow was 4,584. They issued a check for 2,919.00 and told us that we should never have cancelled at this time...it was just a notice that they would not be renewing us. This is totally unacceptable.

Providers in Florida have been difficult since our major hurricane season so we knew that we needed to immediately search for coverage. It was NOT our decision to change...it was Hartford's. WHY should they be allowed to penalize us for their poor business decision? We still need insurance TOO! It is NOT my problem that they are pulling out of the state and I should NOT have to pay for their decisions!

Today is July 11, 2008....this has been going on since May 28th. There is enough trauma with our economy in the state that it is in and getting the notice that we were being cancelled was terrifying. We NEVER put in a claim during all the hurricanes in the past several years even though we had some damage. We decided to underwrite it ourselves and not to add to the drama of the system. I am not whining about that our damage was very minor compared to others, but we certainly did not deserve to be cancelled and certainly did nothing for them to steal our escrow!

Lin of Lincoln City, OR April 30, 2008

Lin of Lincoln City OR (04/30/08)
4/25/08 I fell in my husband's drive way,while on a visit with our grand child .She ran out of the car & I ran to catch her & tripped & fell head first @ the end of the drive way falling into the closed double, garage door. I took most of fall on my shoulder & arm,i was unable to get up ,I thought I had broken my neck& or spine. Both of my adult daughter's witnessed the accident,an ambulance was called & i was transported to the hospital. I was xrayed twice due to severity of break's encompassing from elbow to shoulder,in front & back of my right arm. The pain is unrelenting & the Dr. referred me to an Orthopedic surgeon,I will see him 5/1/08 for possible surgery,my ball socket shoulder was sheared off[DR.@ hospital's quote]& there are two break's in that ball socket/shoulder.

Insurance agent tells me im not covered ,that med/coverage is only for stranger's who are injured on the property?. I explained my policy does not specify that @ all but show's med/coverage. I also explained the house is in My husband's name only & im not listed on the insurance policy either,& in addition I am currently seperated & will most likely get divorced from him & im staying with a friend ,In Portland for now in the interem. Im 61 yr's old,im physically unable to even dress my self, I have no insurance & she say's the company cant help me?? I am legally Blind[cone& Rod Dystrophy] & I simply tripped over my grand child & I feel the insurance he has had nearly three year's with the Hartford should @ the very least , be liable for my medical bill's. My husband's policy also has a 400.000 liability/coverage.

extreme pain ,unable to sleep, walk, dress, feed my self ,this is right arm injury im right handed, im concerned about future use of this arm,due to where break's occured@ Ball socket /shoulder.I cant pay the bills present & future, without my husband's insurance co. realizing there obligation to me & there policy holder ,my husband's policy is in good standing. I have never been involved in a medical claim ever.

Marianne of San Diego, CA April 30, 2008

Marianne of San Diego CA (04/30/08)
I had damamge in my shower, so I put in a claim. It took over 2 months two settle this. since the HARTFORD does not have a adjustor in SAN DIEGO. I had to deal with a adjustor, in Phoenix.  After the claim was finally settled after two months, they dropped me claiming I bounced a check. Untrue and the would not let me pay them for the one month preium they say I missed. What a excuse to drop me, since they had to pay a claim.  One month after they paid.

Now I have no homeowners insurance, and my mortgage company is gong to force me to get insurance from them, that is overpriced.  I called State Farm and they will not insure anyone that has had a claim in the last 3 years.  This is insane and I have tried other companies with the same response.  Living in San Diego is very scary with the fires, and no insurance.  I need help soon.

Geoff of Boulder, CO April 28, 2008

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |