SiriusXM Satellite Radio Reviews

I have multiple accounts with SiriusXM from purchasing 2 new cars. I called to have accounts consolidated. After 2 hours on the phone with their Foreign account representative (** I believe) the issue was not resolved nor progressed any further than when I called. I finally had enough. I decided to cancel all services, remove my account and asked the representative to remove me from any and all mailing lists. At this point the representative bad mouthed me, asked me if I believed in Allah then hung up. Would I ever recommend this service to anyone. A absolutely NOT!

042126. Called to renew my subscription. I had to speak to 4 different employees due to a language barrier. & incompetence. Every time I call to renew the experience is worse! Hire staff that work in customer service that speak & understand ENGLISH! Your company review numbers are in the trash.

They overcharge you without notifying you. I will not use SiriusXM ever. They emailed me the first two years and charged me a reasonable amount. I didn't hear from them the last 2 years and 4 months. I checked my credit card and they have been charging me $25.99 per month!!

SiriusXM lied about auto-renewal for the 4th time. They charged me a ton of money because auto-renew was still on.

Sirius will set you up on automatic renewal. I hate auto renewals..so for several years now, my renewals were always done with paper check mailed in. This year I chose not to keep the service. I responded to the first billing with a note written on the bill and mailed back. The same with the second billing. A written note saying I no longer wanted the service. The next month I get a call that I am behind in my auto renewal and have a bill with a late fee attached.

I signed up for a SiriusXM promotional plan (about $5/month) and immediately ran into issues trying to actually use the service. First problem: they do not provide your full account number. The confirmation email only shows the last four digits. When I contacted support, no one could give me the full account number or a clear way to verify and access my account. Second problem: I cannot log in to the app. Their system finds my account when I enter my name and email, but it turns into a loop: Enter info. Account is found. Click “Listen Now”. Get redirected to a page trying to sell me a subscription I already have. See the attached pictures to get an idea of what this looks like on the app.

Well when I bought my car december 2024 I got a good deal $3.65 a month for 2 years. Well I got an Email 3 days ago saying since I sold my car I no longer have the music. I stressed thinking someone was trying to steal my car. I called them up at work today. They told me they would give me 3 months free then it will be $30 a month. I feel like I got scammed. I will call my lawyer tomorrow because he sent me something on text message and I clicked the ok box. I should not have done that. I feel disrespected by what they did.

We were listening to Channel 97 which is supposed to be CLEAN comedy. Mark Ellis was liberal in his profanity which I had not heard on 97 before (the “f” word) in the comedy roundup. Why are his sketches allowed when this is supposed to be comedy that a family could listen to? I love Sirius, but this was disappointing especially since Jeff Foxworthy attaches his name to this channel. Thank you for listening to my concern as a listener, and grandparent.

Save your money. They play the same music over and over. They lie about pricing. I have been with Sirius XM for almost 20 years. Last time I renewed I was told I was given an offer that locked me in for life at 9.99/month plus tax. That went good for about a 1.5 years and then they decided to raise my rate. I called and asked what the deal was and they said their rates increased so the increased mine. I told them I was told I was locked in at 9.99 for life and they guy pretty much told me that's too bad, This is the new rate. They don't honor their word. It has gotten to the point that the music that they do play repeats in about 2 hours and you hear the same songs multiple times per a normal work day. It has consistently went downhill over the years. Save your money or spend it on spotify premium or Amazon music. I don't recommend Sirius to anyone.

I had a contract with Sirius Radio for 3 years. I traded in my truck and got a new one. Sirius radio dropped me. Dropped my contract. said I'd had to start over because I got on different vehicle. They sure took the fun out of me getting a new vehicle. I find it really lousy that they would not honor it the same contract with a different vehicle. I tried calling customer service. You go through 85 prompts and then a woman on the other end wants to try and verify you even more before she even talks to you. It is one cold ass company. They don't have customer service. They have rules and regulations. I'm going to start leaving a new review every week for the same problem until they correct it. And when they call me about this I'm going to make them prove six different ways to Sunday. Who the heck they are before I'm going to talk to them. Give him a little taste of their own medicine. Can you tell I'm pissed?