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Cambridge Credit Counseling Corp.

67 Hunt Street
Agawam, MA





Cambridge Credit
West Virginia Settles With Cambridge Credit Counseling
Cambridge Credit Counseling Fined $4.2 Million
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Consumer Complaints
Cambridge Responds

Daniel of Springfield, MA October 30, 2008

Daniel of Springfield MA (10/30/08)
I joined CCC about 3 1/2-4 years ago because I needed to consolidate some delinquent accounts and get them paid off quicker. CCC said it would take about 3 years to do this. According to their contract, they were not supposed to take the money out of my account prior to the 14th of each month, unless the 14th fell on a weekend or holiday. However, it seems that their own contract means nothing to them as they take their money out of my account whenever they choose. As the account I use for CCC is not my primary account, I deposit the money for CCC into that account prior to the 14th, therefore if they take the money out early - I end up being charged overdraft fees.

Additionally, I have requested on several different occasions for a time frame as to when my debt will be paid in full and they can NEVER give me a straight answer. They always tell me that they would need to see copies of my monthly statements from the credit accounts. Am I missing something? Aren't they the ones who set up the payment arrangements in the first place? Wouldn't they have this information and the ability to look it up? I still have roughly 2000 left to pay on my accounts after 3 1/2 - 4 years of paying almost 200 a month. I thought CCC was supposed to be a free consumer debt relief company - so how come they can get away with charging a monthly fee? I have paid almost 200 a month for (conservative estimate) 3 years that amounts to 6156. Why isn't CCC's monthly fee disclosed on the statements they send out each month?

I have lost hundreds of dollars in overdraft fees over the years, not to mention that my debt should have been paid in full within 3 years (as they informed me when I signed up)and now, including their fee and the overdraft fees I have incurred, I have paid well over the amount of debt I originally had. Their complete disregard for their own contract has led to stress, anxiety, and loss of sleep over how I can pay for the overdraft fees, and still keep up with my monthly payments. I have a house and other bills that need to be paid as well.

Kyrun of Lexington, NC October 22, 2008

Kyrun of Lexington NC (10/22/08)
I was with them for over 5 years and they almost ruined me and my credit. I trusted them to help me but by the time i found out they Cambridge wasn't it was to late..Kyrun martin

Stress of creditors still calling after paying Cambridge Credit Counl. Was to much to take so i went else where. I almost lost my marriage over it. I would love to speak to a attorney about this company.

Tim of Flagstaff, AZ October 21, 2008

Tim of Flagstaff AZ (10/21/08)
Our son died in 1996 in his sleep at the age of 19. Reason for death was never found although 2 autopsies were performed. At this time we needed money for barial expenses and turned to credit cards. Prior to this we had never used them. In our greif over the next few years we over spent our budget and it quickly got out of control.

I became physically disabled in 1991 and have been on disability every since.

When the payments on the cards became more than we could handle I was looking for some way of consolidating our credit card debts and saw their name on the back of a Christaian magazine and thought they would be up front.

We had to pay a fee up front and then then a monthly fee up front which meant our monthly payments increased. They didn't tell us that we would be basically going into bankruptcy. They were late with our payments of aprox.1000. per month They said they were free but charged us aprox. 100. per month.

They did absolutly no credt couseling. It took our credit rating down so low that we finally were able to pay them off in a few years by refinancing our home. Only a fedral bank would accept our loan and threatened us every month that our house would be taken away if we didn't make timily payments. We had perfect credit until this time.

We have worked hard to get our credit back where it was. Because of this and the housing problems going on we are barely able to make our house payments and still eat. As of now we are in an interest only loan and we still may loose our home if things don't get better.We can't even sell our house besides the fact that houses aren't selling the value has dropped on our house and we wouldn't make enough out of it to purchase something else. It's all a rebound effect. Our bad judgemet in a time of need and their ability to steal our money and credit. We also adopted our grandaughter when our son died. The Credit cards were also used to help us do that. Now we have a 14 year old daughter to take care of. It's hard to tell her we can't buy her things she needs.

Andrea of Columbus, TX September 27, 2008

Andrea of Columbus TX (09/27/08)
The huge up front fee the extra handling fees every month after 4 years of paying on something i was told would take 2 years to pay off I finally inherited some money to pay it all off, and they RUINED my credit then i hear about the lawsuit I filled out the paperwork, and I never heard another word. Who got the settlement they are talking about WHEN WILL I GET MINE?

My credit was ruined and they ripped me off

Kelly of Cleveland, OH June 28, 2008

Kelly of Cleveland OH (06/28/08)
I want to be included in the restitution. I had to file bankruptcy because they misled me into thinking they could help me pay off all my bills.

Bankruptcy.

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