Classmates.com Reviews

These people should be under a class action lawsuit as a result of scamming people up their money and holding them hostage.

When you join Classmates.com you are automatically reviewed and automatically charged your membership fee each year with a no refund policy. Avoid this company.

Once you pay for this and Cancel, They always get you for another $21 U.S., This is just a scam site. Don't use it. Bad Business.

Do not put in your cc info. Had no idea that I was still getting charged since nov 2025, and the way they billed it would have been cheaper to get a ONE year subscription, this is the definition of a slimy company.

I was surprised by a charge on my bank statement for $96. Turns out it was a recurring charge by Classmates. I was told I could not cancel it. I asked to have automatic renewal turned off, I was told that it was now turned off. I was not sent an email confirming this and may have this problem again in two years.

Today I discovered a charge from Classmates. My bank did not list contact information (phone number) so I contacted PayPal. They were able to provide a number, which I called. Customer service representative with Classmates informed me that my three month trial membership from June, 2024, had been automatically renewed at the current full price. No, they would not refund me as they have a strict No Refund policy. How convenient. I was assured my membership would be cancelled but that I could use my (unwanted) membership until it expires in July. Seriously??

It appears Classmates.com sends emails to clients and embeds hidden subscription fees into correspondences. This business practice speaks to me that money is a very focused, desperate goal for this business, and seeks to trick people by posting the hidden subscription fees. That is a shame. Hopefully, Classmates.com will close its business doors, or at least start to market their desperate quest for subscription fees openly and with honesty, without subterfuge to senior citizens. 

Do not use this website. When I signed up I took off auto renew and clicked on do not save card information and 2 years later they auto renewed me for 101 dollars. Was never informed that they were going to do this. Called. They will not refund me for a website I will not use at all is non refundable. Had to dispute it with my card company. If this the only way their website can make money I classify them as fraudulent.

This company is unethical! They charged me $60.00 for a supposed auto renewal! California law requires prior email notification for renewals and this was never received. I called them when I was notified by my Bank of a pending charge. They said they have a no refund policy.

I have had an account with Classmates.com for years and last month I couldn’t log on the account. So I emailed customer service several times for help and as of today I haven’t received a reply. I am surprised since I never had any problems with the site.