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Belkin

Grey of Encino, CA December 5, 2008

Grey of Encino CA (12/05/08)
Like many others on this forum site, I have been scammed by Belkin. I bought a laptop sleeve at a Fry's store in Woodland Hills back in July of 2008, just before the Bar exam (which I recently passed), only because it would be free (less applicable sales tax) with rebate. As I always do, I promptly mailed off all the rebate information for processing, keeping a photocopy of all materials sent in the advent of being subjected to a rebate scam. The following is my most recent e-mail exchange with the company to which we were instructed to direct inquiries pertaining to our rebate status.

I submitted my rebate more than FOUR MONTHS ago! I re-submitted my rebate more than TWO MONTHS ago. The tracking message consistently states that my rebate has been received and is scheduled for final processing ... and has said so for more than the last 2 months. Now that you've been inundated with Black Friday rebate requests, shall I just give up on EVER receiving my stinking ten dollars, and just directly report you to the California Department of Consumer Affairs? Or may I expect my rebate to be FedExed to me within the next two business days? As a recent law school graduate, I'm probably the wrong person to attempt to scam over this situation. Although I would love to have my first post-graduate project be a nice fat class action suit.

In a message dated 12/4/2008 9:13:18 A.M. Pacific Standard Time, rebates@rebateshq.com writes:

Dear Grey: Tracking number: 289930983 Thank you for your rebate inquiry. Unfortunately, we are unable to honor your rebate request because this particular rebate promotion is closed. We are very sorry for any inconvenience.

We appreciate your participation in this promotion. If there is anything else we can do to assist you, please contact us at rebates@parago.com. We are always happy to help.

Be sure to visit our website at www.RebatesHQ.com for future rebate opportunities.

Tony Promotions Customer Service

So, then, Tony, are you telling me that you, or Belkin, or whoever processes Belkin's rebate program, have committed fraud? Because that's certainly what it sounds like to me.

How is the fact that this particular rebate promotion is closed affect the fact that YOU failed to process my very timely submitted rebate information in a timely fashion? I sent the form, UPC symbol, and receipt, per all instructions, over four months ago. Then you twiddle your thumbs, pretend to have lost the original submission, acknowledge the follow-up re-submission, then, more than two months later, inform me that you cannot honor my rebate request because the promotion is closed? Bullshit.

This is not inconvenient. This is fraud. And the proper state regulatory agencies -- and a reputable class action attorney -- will be notified. I trust the ultimate costs to Belkin will be well worth the ten dollars you duped me out of by inducing me to purchase a product I would not have otherwise bought without the incentive of a rebate you had no intention of honoring.

In case it is not evident from this and my previous e-mails regarding this rebate, I am NOT the consumer who just shrugs his shoulders and says oh, well. I am the consumer who compels fraudulent companies to accept the consequences of their mendacious actions.

This e-mail, not surprisingly, bounced back to me as undeliverable. If there any attorneys out there looking to start a nice class action suit against Belkin for their pattern of fraudulent business practices (per this site, I'm certainly not the only one who's fallen prey to this hoax), I would be honored to serve as the named representative party for such an action. (I'd consider it a great hands-on learning addition to my recent law degree.)

And then we can talk about Pep Boys.

Tammy of Perry, AR August 20, 2008

Tammy of Perry AR (08/20/08)
We bought a wireless router from Wal-Mart in Morrilton, AR for 49.99, it was defective and the Tech that ma son talk to said, to return the router. He stated he would send out a replacement and we should receive it in about 3 to 5 days and that a return label would be included in the box of the new router.

Well it arrived 2 weeks later and no return label. We called Belkins on the 21st of July and they e-mailed us a return label on the next day they charged my debit card 104.00, because they had not received the defective router. Well the router has been at there company in Compton CA signed by employee Calihan. I called on the 12 of Aug they said it would take 24 hours, called on the 13th same thing. Called on the 15th talked to Chris he said my case was closed, I told him I don't think so I wanted my 104.00 back. He said he would put in a request.

Called on the 19th talked to Jay Bush Ext 2257 he put in another request (he said) told me he would call me back before the end of my day which was 4:30PM At 4:41 called left a message, 5:20 PM left a message, 6:10 PM left a message. Call someone else at ext 2064 Takisha? explained everything again, well she said accounting was gone, I could not speak to a supervisor as they will return your call in 24 hours (maybe). But that I should call Jay Bush back tomarrow.

This to me is Fraud it didn't take this long to take my money, The stress of talking to people who don't give a shit, rude, sarcastic, will not return my MONEY. Is there not something that can be done about this I have been out this money and have had a check returned becouse of this.

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