Orange County Solar Reviews

After five quotes, Orange County Solar was one of the less expensive for a higher-end solar system. Jason, my rep that I contacted, did a great job. Came to the house even on a weekend with his wife sitting in the car. I talked to him three times. He was my lead person before I turned it over to in-house. He set up all the pricing. We had to make some changes. He worked with everybody. After four emails, changes and reviews, we signed up for the project.

Orange County Solar was very good. They came out, gave an estimate and they were quick and professional about it. They also stood by their estimates, so nothing ever changed once I made my decision. The timelines were realistic too. The only thing bad about the timelines is that there was a lot of rain that delayed a lot of stuff for about three months. If I took the rain out, from beginning to end, it was four months, and I combine that with replacing the roof first. They got another contractor involved to replace the roof. That was done in one day, and it was done well. They also had to do all the permits, and there was a lot of work there. It was another one and a half days to do the solar. So far, it's all working, and they followed up and made sure I was satisfied. I even got $100 for a referral afterwards. Overall, it took longer than I wanted, but I would recommend Orange County Solar.

The first part of the process was good. The rep was very informative. It was very quick and easy and informative. The information was provided very quickly as far as what products they were offering. They did a sketch based on the measurements of my roof and where I wanted them. They didn't want them on the front facing part of the house. So they had to work with what was not facing the street. The installers arrived on time. They came when they said they were gonna come, and got the work done. Orange County Solar has a tracking system that has to do with Tesla, and then there's an actual tracking system that I can see how much wattage and what's being saved as well to my battery. My bill has already dropped immensely. From start to finish, it was seamless. They had great customer service and they did quality work. I'm happy.

The people that came out were really nice and friendly, and professional. The installation process was pretty straightforward. The only problem was dealing with the city of Anaheim because they had to come out and approve the work. There was a time period that I was kind of frustrated because with OC Solar, they took a long time to get back to me for that rework. But other than that, they were pretty good. I understood the person that I was working with. She was no longer with the company, so I haven't heard a while and I had to keep calling and make sure they were on it. The installation crew was pretty good. I like them. The customer service guy that I was working with was really good.

We did everything with Orange County over email and they never came out in person until we were going to install. Initially, they didn't respond right away and it took them two weeks to respond. That was when we started to become engaged. Setting up the solar was pretty easy because they sent over the contract through DocuSign, and explained it. Even when I had questions, they would modify it. For example, at first, it was a "pay all cash," then it was "take out a loan." So it was straightforward. Once I signed it, they assigned a project manager who was keeping me up to date on all the stages of the project.

OC Solar is an amazing company, especially Customer Service Mr. Sergio ** and Ms. Sharon ** are Super hardworking people. They have followed up with the project from the time we have signed the documents. They were available to reach on the phone and updated every step of the progress. The person, who did the roof preparation and Solar Panel Installation are the BEST, very well mannered and communicated issues and helped us to resolve those. We are very very happy and pleased.

I had a very good experience with Orange County Solar a few years ago, and I've referred them to a lot of dear friends of mine. I only do that when I'm very satisfied. Also, going solar was great for us, financially. It saved us a lot of money on our monthly bills.

Orange County Solar clearly has been doing this for a very long time and seem to have a lot of experience. Also, they were very responsive. Any questions I had, everybody was nice and helpful. It was a very easy experience with a couple of minor hiccups that were easily solved and were not a big deal. It was a fantastic process. I would do it again in a heartbeat.

Orange County Solar is a recommendation of a friend who used them. We're in the start-up phase, and so far, it's been excellent.