NewDay USA Reviews

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About NewDay USA

For more than 20 years, NewDay USA has provided VA-guaranteed home loans and refinancing options to residents of 43 states. The company prioritizes relationships with veterans and their families and strives to create a positive financial experience with each customer.

Pros
  • Flexible loan terms
  • Offers refinancing services
  • Connects veterans with mortgage experts
Cons
  • No online applications
  • Not available in all states

Helpful Reviews

Gallatin, TN
Verified purchase
I want to commend New Day for providing a most wonderful refinance experience for me during our process together. Cole ** was extremely helpful and professional. During the proces...

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Ocala, FL
Verified purchase
Ms. Tayler Reno ** is the Account Manager who assisted me throughout this process. She was very professional and knowledgeable, I'm completely satisfied with the help she provided...

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What is NewDay USA?

NewDay USA focuses on two primary aspects of the mortgage process: purchasing and refinancing. It works with veterans and their families to make buying a home easy and affordable. NewDay USA offers step-by-step guides to help you understand all your lending and refinancing options.

NewDay USA refinancing

Financing your home can help you lower your mortgage payment, pay off your loan faster or eliminate the need for mortgage insurance.

The VA Streamline Loan is a popular option because it does not require income verification and does not come with appraisal costs, out of pocket costs or private mortgage insurance. With this option, many veterans and their families can save more than $1,800 a year.

The company’s refinance calculator helps estimate your principal or monthly payments. This easy-to-use feature lets you determine how much you can save by refinancing your mortgage.

NewDay USA homebuying

NewDay USA strives to help veterans become homeowners and works to find ways for veterans and their families to afford purchasing a new home.

Veterans can become cash buyer-certified through NewDay USA. This certification confirms that you’re an eligible buyer and lets you shop for new homes without worrying about being underqualified, which saves time in the homebuying process.

The company’s purchase price calculator helps you determine a home price in your budget, down payment amounts, loan terms and interest rates. NewDay USA connects veterans with mortgage experts to further narrow their options.

NewDay USA rates

Mortgage rates change frequently, so it’s a good idea to compare rates between multiple companies before signing any contracts. VA loan rates are not set by the Department of Veterans Affairs or the federal government.

When a veteran, service member or surviving spouse receives a VA-backed loan, they’re charged a one-time VA funding fee that ranges from 1.4% to 3.6%. This keeps the costs of loans low for all borrowers. The fee varies based on the type of loan you require, your payment terms and whether you’ve received a VA loan before.

Veterans can borrow up to $453,100 without the need for a down payment.

NewDay USA FAQ

Is NewDay USA only for veterans?

Yes. NewDay USA provides options for veterans, service members and military families.

What does NewDay USA do?

NewDay USA provides VA Loans and FHA loans for veterans. The company connects veterans with mortgage experts for a personalized mortgage experience.

Who is eligible for a VA loan?

According to the company’s website, you are eligible for a VA loan if you are:

  • An active-duty service member
  • A veteran with an honorable discharge
  • A reservist or National Guard member with an honorable discharge and sufficient time served
  • The surviving spouse of an eligible deceased veteran
  • The spouse of an MIA/POW service member
Can a spouse of a veteran apply for a VA loan?

Yes. A spouse of a veteran can apply for a VA loan if they are:

  • A non-remarried surviving spouse of a veteran or service member who died in service or from a service-related disability
  • A spouse of a service member who is missing in action or a prisoner of war for the last 90 days
  • A surviving spouse of a veteran who was rated totally disabled and was eligible for disability compensation at the time of death from any cause

Still have questions?

Is NewDay USA legit?

NewDay USA has a specific audience. The company provides VA loans and FHA loans, but it does not serve all states. For those who are eligible, NewDay USA offers personalized service and multiple options for purchasing or refinancing a home. If you’re a veteran or qualifying spouse, we recommend looking into NewDay USA’s services when comparing mortgage lenders.

NewDay USA Reviews

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    How do I know I can trust these reviews about NewDay USA (NMLS #1043)?
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    2 featured reviews
    How do I know I can trust these reviews about NewDay USA (NMLS #1043)?
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    Page 1 Reviews 0 - 5
    Verified purchase
    Staff

    Reviewed May 2, 2026

    First of all, buying/refinancing a home is a horrible experience just because of the time it takes. However, Daniel and his team were fantastic. Daniel was great about communicating and answering any questions that came up. As a veteran I appreciate the opportunity to work with veteran run businesses. Thank you.

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      Verified purchase
      Punctuality & SpeedLoan Process

      Reviewed April 12, 2026

      It was an easy process. The loan assistant wanted us to move fast and I told him I needed to slow down because he was making me nervous. Once he knew this he did so, he made me feel like I was making a safe move.

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      NewDay USA
      Response from NewDay USA

      We are thrilled to know you had a positive experience with your representative. Thank you for allowing us to serve you!

      Verified purchase
      StaffLoan ProcessTransparency

      Reviewed April 3, 2026

      Thank you so much Kyle for taking care of us during our journey of purchasing our new home in Las Vegas. Kyle kept us up to date on everything weekly as the loan progressed. We, being a little older than some… Kyle was always so patient and kind when it involved computer knowledge and walked us through it. It’s been a pleasure. John & Bonnie **.

      Thanks for your vote!
      NewDay USA
      Response from NewDay USA

      We are delighted that Kyle provided you with a professional and efficient experience. Congrats on your new home!

      Verified purchase
      StaffLoan ProcessRates

      Reviewed March 20, 2026

      I reached out to NewDay USA about my interest in getting a refinance loan for my home. An agent contacted me. He answered all my questions about refinancing my home and discussed options that were available to me. Once I made my decision to move forward, he became my main contact through the entire process. It was a very efficient and seamless process. If you are a veteran and are looking for a home loan or refi. I highly recommend NewDay USA.

      Thanks for your vote!
      NewDay USA
      Response from NewDay USA

      We are thrilled to know you had a positive experience with your account executive. hank you for sharing and for the recommendation!

      Verified purchase
      StaffLoan Process

      Reviewed Feb. 23, 2026

      New Day USA was great in helping me get an equity refinance loan. I was able to get my home repairs done. They guided me every step of the way and exeded my expections. I would like to than my team for everything they did for us. Thanks again!

      Thanks for your vote!
      NewDay USA
      Response from NewDay USA

      We are honored that you choose New Day for your home loan needs. It is fantastic to hear that our team provided you with exemplary service every step of the way.

      Verified purchase
      Customer ServiceStaff

      Reviewed May 1, 2026

      During my experience with New Day, I have personally witnessed some of the best assistance that I haven’t witnessed in a very long time, from customer service to professionalism, and such dedication to getting you approved. They truly work for you!

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      Verified purchase
      PriceStaffBillingLoan ProcessRatesHonesty & Transparency

      Reviewed April 28, 2026

      The truth is that I’m not sure why any of this was worth my time. I first spoke to the representative and he explained how they could pay off two high interest loans I have and leave me with 15 to 30 thousand dollars cash to do my home improvements after it was all said and done. The truth is that after it was all said and done, the house wasn’t worth much less than they had thought and at the end i now have a higher percentage rate and saved $200 total per month. One of the two loans was wrapped up into the new mortgage so raised the mortgage payment by 300 and removed the payment for that loan of 500 so saved me $200 per month. Honestly it was all kind of a wash. I kept asking about specifics but was told several times it would all makes sense in the end. Honestly it still doesn’t make sense. Someone made thousands of dollars off of this transaction but it sure wasn’t me.

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      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed April 25, 2026

      Everything went very smooth and quick. The representative was very knowledgeable and kept me informed throughout the process. Whenever I had a question he would get back to me in a timely manner. I would highly recommend Newday to any veteran.

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      Profile pic of the author.
      Sales & MarketingStaffBillingLoan Process

      Reviewed March 30, 2026

      This company advertises as a veteran loan financing bank. They also advertise that they specialize in processing loans for veterans with no so positive credit records. When my son tried to get a new home loan, there was a scar on his record from a car payment that was missed. Not only did they turn him down for a home loan, but they said come back and try again in 3 months. Upon retrying in 3 months, whomever he got that time said come back and try again in 12 months. He's trying to get a home loan to get him and his family out of living in an RV and NewDay definitely didn't live up to the expectations based on their advertising as being veteran friendly and serving the veteran community. Very disappointed.

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      NewDay USA
      Response from NewDay USA

      We strive to assist the Veteran community with their home loan goals but also acknowledge that we must do so within the framework of the program guidelines. When extending credit to a borrower, we consider multiple factors related to the home, income, and financial history. We deeply regret that we were not able to offer financing for your son at this time.

      Verified purchase
      StaffTransparency

      Reviewed March 21, 2026

      NewDay has always been great. The representative was in constant contact on a weekly basis, continually letting us know how things were going and updated us constantly. I would highly recommend New Day to any veteran with a positive message. Thank you!

      Thanks for your vote!
      NewDay USA
      Response from NewDay USA

      Thank you for the 5-star review! Glad to hear that everything went well. We appreciate the recommendation.

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      NewDay USA Company Information

      Social media:
      Company Name:
      NewDay USA (NMLS #1043)
      Year Founded:
      2002
      Address:
      360 South Rosemary Avenue Ste. 1900
      City:
      West Palm Beach
      State/Province:
      FL
      Postal Code:
      33401
      Country:
      United States
      Website:
      newdayusa.com

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